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    FW Specialty Surgicare

    5.0 (1 review)
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    Services - FW Specialty Surgicare

    Laser vision correction

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    Kleiman Evangelista Eye Centers of Texas - Arlington - Dr. Rachel Bush, OD

    Kleiman Evangelista Eye Centers of Texas - Arlington

    2.3(130 reviews)
    14.6 mi

    As someone who works within the medical field (optometric/ophthalmic field specifically), I don't…read morethink I've ever been this disappointed in a medical staff as I have with this specific KE center. I have multiple family members who have had procedures done here, so I'm sure the doctors do a fine job. My issue isn't with the doctors - it's with the front office staff. The inability to get a singular paper filled out and signed and returned in an appropriate time is actually ridiculous. To tell me to go over to the LASIK department when not a single soul was there and then lie to my face about a doctor being gone and JUST conveniently returning from his vacation on a Thursday before Labor Day weekend is actually insane for a lead supervisor. To send a "completed form" back where words were inadequately covered by white out tape and the doctor's name being misspelled is quite frustrating. For me to return and explain that I need this form filled out and told "we'll get it to you by the end of the day" just to not get it by the end of the day is wild. For me to have to come back after Labor Day and get scoffed at as I walked in to inquire about a form that should've taken no more than a week to be completed and returned, I was already out of patience with the lead supervisor and the staff. She told me "the person in charge of these special paperwork was not in office on Friday." She said "the doctor isn't at this office today." I ended up driving to the Southlake location where the doctor was working in order to get a signature for a simple form that needed to be turned in ASAP on my end but it got dragged out since August 15th when the form was first given to KE-Arlington. I wasted so much time over a form that should've taken 2 minutes to fill out and 2 seconds for the overseeing doctor to sign. Something that should've been returned within the day, or at the very least by the end of the week when the form was given. Now their staff probably thinks I'm a difficult and crazy person, but in reality, they pushed me to become this nasty person.

    The front office staff at Kleiman Evangelista Eye Centers of Texas - Arlington are very rude,…read moreimpersonal, and have no consideration for the patients in the office. Upon checking in for our appointment, we were asked for ID. We provided an expired Driver License and copy of the Insurance Card. Without regard for the disabled senior I was bringing to the doctor, we were told the appointment would have to be rescheduled. They would not permit me to bring ID later, nor would they accept a SS card as ID or any other documents we had. No prior instruction was given to bring any ID with us. And they were inflexible and rude about enforcing their decision. After going there for many years, I will no longer recommend them.

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    Kleiman Evangelista Eye Centers of Texas - Arlington
    Kleiman Evangelista Eye Centers of Texas - Arlington
    Kleiman Evangelista Eye Centers of Texas - Arlington

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    The M  Lasik  Center - Dr M believes the future is  No cut LASIK,  with his  patents and LASIK Training at Johns Hopkins Dr M is devoted to precision.

    The M Lasik Center

    4.6(41 reviews)
    38.9 miNorth Dallas

    It has been over four months since my surgery, and I could not be more pleased with the results…read more Dr. M and his staff made this a great experience for me. I would like to share my story and background if my history relates to other prospects considering the PRK procedure. I am a 40-year-old male, and before my surgery, my prescription was -4.25/-4.50 with a slight/mild astigmatism in both eyes. I started needing glasses at the age of 12 and I was in contacts by 13. About 5 years ago, I started noticing the discomfort of wearing contacts on a daily basis. I would come home from work, and immediately take them out, if I had no plans that evening. I also have extremely dry eyes, and usually use re-wetting drops frequently. I have always found glasses to be a nuisance, and wearing them for long periods of time gave me a headache. My goal was to get Lasik by the time I turned 40. I priced out the surgery with several surgeons in the D/FW metro-plex, including my optometrist, and I found the PRK procedure to be rather competitive to the traditional Lasik procedure, so I decided to make an appointment with Dr. M./M Lasik Center since there was no fee for the consultation. (I ended up paying about $200 more than what my eye doctor quoted me, based on my prescription, and considering my astigmatisms.) Halfway through the consultation, I already knew I had decided that this is the route I wanted to go. Dr. M. encouraged me to do my research first before making a solid decision, but I was already sold. During the consultation, Dr. M. has you watch a video of his competitor (a local Lasik surgeon) that had Dr. M. perform the PRK procedure on all 5 of her children. There's really not much more that needed to be said at that point. I have heard stories about how many Lasik patients feel like cattle during their procedure, as other institutions perform this procedure in droves. At M Lasik Center, there's only one procedure at a time, and Dr. M. performed it himself, with his nurse in the room to assist him. After the procedure, I was taken into a post-recovery room, where I was the only one in there. I felt like I was the only patient that day, and cannot relate to other stories that I have heard. Post-surgery: I did have a lot of headaches and I was overly fatigued, but that was due to the fact that my eyes were sensitive to the steroid drops given, which is rare, but in my case, it happened. I do keep my eyes moistened throughout the day, as post-PRK patients need to since the eyes can be dry for 6-12 months after surgery. The headaches are due to your eyes trying to adjust to their new setting, and that does not recalibrate overnight. Just be patient and understand that it is part of the process. If you don't choose M Lasik Center, you should at least consider the free consultation. If you do choose Dr. M., just remember that the PRK procedure is different than the traditional Lasik procedure. Do NOT listen to your friends or others that have had the traditional Lasik procedure, because you might hear some conflicting information. Pay attention to Dr. M. and follow every instruction he gives. It can be scary and you probably will be nervous, but you are in great hands and within a couple of months after the surgery, your only regrets will be that you didn't do this sooner.

    Words can't express my gratitude for Dr. M and his staff. Everyone is patient and kind and answered…read moreall of my many questions. I've worn glasses for 30+ years and only dreamed that I would ever be able to see without them. Dr. M made that dream come true a few months ago. My prescription was very high, around -10 and -13. Not only do I not have to wear glasses anymore, my vision is just about 20/20! I'm so very thankful for Dr. M taking me on as a patient to undergo the no cut LASIK procedure!

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    The M  Lasik  Center
    The M  Lasik  Center - Dr. M does his own measurements.

    Dr. M does his own measurements.

    The M  Lasik  Center

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    FW Specialty Surgicare - laserlasikeyes - Updated July 2026

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