Had my Tesla worked on from accident. Company takes all responsibility if errors in work. Great place highly recommend

Do not go here if you have an older vehicle and plan on paying cash. I get the feeling they prioritize insurance jobs. Multiple follow up attempts willing to pay cash 4 to 5k for two separate quotes (different points in time) led nowhere. "I'll call you back about that" type of response. Instead of getting what I felt like was the FU price, which I am ok paying for quality work on a difficult job, I wish someone just told me they were not interested in the job so I could move on. I run a business too, I understand some jobs don't make sense. Everyone was nice and it seemed like they do great work, but the communication just wasn't there. read more

Absolutely horrible experience with G&C Auto Body in Napa. They had our vehicle for OVER A MONTH for collision repairs through Farmers Insurance, only for us to pick it up and have the car overheat within less than 10 minutes because they failed to properly inspect the radiator/cooling system before releasing it. Elliott from G&C called and told us the vehicle was "ready." We trusted them, picked it up, and shortly after the vehicle overheated and became completely undriveable. We later found out the car had little to no coolant because a plastic radiator hose component was broken and leaking coolant the entire time -- something G&C somehow missed after having the car for more than a month. We had to contact both Farmers Insurance and G&C immediately and have the vehicle towed BACK to the shop. After keeping the car for several more days, they admitted the hose issue had been missed. When I asked why they did not perform compression testing or inspect the head gaskets after the severe overheating incident, Elliott acted like I was stupid for even asking. Then we noticed the check engine light was now on AFTER the overheating happened. When I pointed it out, Elliott admitted they already knew about it. Despite this, they still tried avoiding responsibility. Manager Chris then came outside and basically told us that either WE take the vehicle ourselves to Nissan for a diagnostic or just take the vehicle back "like that." Imagine being told to drive away with a vehicle that had just severely overheated and now had a check engine light on. We took the vehicle to Nissan ourselves, and Nissan CONFIRMED the check engine light issue was caused by the overheating incident. After having our vehicle for over a month, this is the level of quality control and professionalism we received. Releasing a vehicle without properly checking the cooling system after collision repairs is dangerous and unacceptable. The lack of accountability, communication, and concern for customer safety from G&C was honestly unbelievable. I would never trust this shop again. read more

Had a truly amazing experience here. Elliott was extremely kind and patient with me from start to finish. The communication over calls, emails, and texts was thorough and helpful as this was my first accident. Being a young woman going to a new body shop is always a bit nerve-racking, but I felt like I was in good hands from the first call I made- they said I could head over right away for them to look at the damage. They even washed my car for me when I went to pick it up! Highly recommend this place. 10/10. Thank you for everything. read more

By far the best experience I have ever had with a body shop! They were quick to get my vehicle in and repaired! Super inviting atmosphere and extremely friendly staff. Will definitely be my go to body shop should my vehicle need repairs in the future! read more

Chris was a pleasure to work with from start to finish considering the excellent job they did and the clear communication throughout. Honesty goes a long ways and he was concerned about the lack of proper fitting from aftermarket so he ordered OEM for me which left it indistinguishable from when I bought it. Thank you Chris. read more

Very courteous and professional interactions, great communications, vehicle repaired as scheduled, a real pleasure working with Chris and the whole team! read more

Let's talk about G&C Auto Body for a moment!! I drive a Land Rover Discovery- and unfortunately a "fender bender" left me with a ton of damage to the front end of my vehicle. My insurance hooked me up with G&C and I was their first client?!? They just opened- literally the day I brought in my vehicle. I was stressing. However there was no need to stress. These whole team killed it and so far the workmanship is top tier. I even had a few lingering issues post pickup. They went above and beyond to help me fix them. They even gave me a ride when I dropped it off. Feeling overall impressed by this experience and the service. From the front desk staff to the techs! All so great. Shout out the the owners, especially Josh, for being kind and responsive! I never leave reviews, but I 10 out of 10 recommend these guys! read more

Highly recommended!! I am so pleased with the repair of the hood of my car (many scratches) and how they matched the paint perfectly. I was made aware upfront of the cost and time required for the repair of my Lexus by Brent. So happy they have a Napa location. read more

When my nephew backed into my Durango, I was devastated. I love my car and I know that the color is a difficult paint job so I knew that it would never be the same. I took my Durango to G&C autobody in Napa, and man was I wrong. They fixed the dent in my door perfectly, matched the color perfectly, did the job faster than I would've expected, and gave me world class service throughout. read more