Fantastic. I highly recommend Michael's Boot & Shoe Repair. It's a great shop. I recently brought…read morein an old leather biker jacket to be refurbished, and the result was better than new. Incredible craftsmanship and outstanding customer service. They also carry a beautiful selection of boots and hats. I'll definitely be back. Five stars.

I had him read soul and repair the foot bed in a pair of elephant skin boots. They look beautiful…read morenow and he did an excellent job. He was very friendly and the cost was what I expected.

Expert shoe and handbag repair. Family owned since 1960…read more Located in beautiful Highland Park Village -Fine gifts shop -Friendly personnel -Fast turn-around time Address: 62 Highland Park Village Highland Park, TX 75205 Ph 214-521-1070 Hours: M-F 10:00 am to 6:00 pm Sat 10:00 am to 4:00 pm Highly recommended!

Professional, long standing shoe & bag repair. Cute gift shop. Great upscale mall to enjoy a day of…read moreshopping and dining.

Update 2019: I recently gave the business a 1 star review but due to some recent updates I am…read morechanging my review back to the 5 stars the deserve. They have always done a wonderful job for us and we love coming here. Even after moving we will continue to bring our items here. Thanks! Tony

Michael Coble…read more coble_3@yahoo.com ​August 6, 2026 ​Miller Custom Cleaners Attn: Millie, Manager 2216 N Collins St, Suite A Arlington, TX 76011 ​RE: DEMAND FOR PAYMENT - LOST AND ERRANTLY DELIVERED GARMENT ​Dear Millie, ​This letter serves as a formal demand for financial compensation regarding a brand-new shirt that was lost and misdelivered due to the negligence of your business. ​As documented by the enclosed receipt, I purchased the item on June 27, 2026, and promptly brought it along with three other items (four items total) to your location in a bag for dry cleaning in preparation for the July 4th holiday. Per our usual arrangement, no physical ticket number was provided; instead, your staff logged the drop-off under my telephone number you receiving a text message from your business notifying me when to return, I came to pick up my items, only to be given a single pink shirt while three items were missing. Over the subsequent days and weeks, your team searched for the missing garments and located two of them, leaving my new shirt as the final missing item. ​Your staff eventually acknowledged that the item was lost and confirmed after reviewing your video surveillance system exactly how the shirt wound up in the possession of another customer. Your staff contacted that individual to request the shirt back, but the customer denied having it. ​Following this discovery, your business offered me a $50 refund and $50 in dry-cleaning store credit. I explicitly refused and refuted this offer, as $50 cash and store credit do not make me whole for a brand-new $109 garment lost by your establishment. Since rejecting that inadequate offer, your business has flatly refused to compensate me for the actual replacement value of the shirt. ​Because the garment was new and I possess the original purchase receipt, I am legally entitled to recover its full replacement value. Therefore, I am demanding a refund totaling $117.98, which breaks down as follows: ​Item Cost: $109.00 ​Texas State Sales Tax (8.25%): $8.98 (A copy of the original purchase receipt from June 27, 2026, is enclosed for your reference.) ​Please remit payment in full via check or digital transfer to the address or contact information listed above within seven (7) days of receipt of this letter (by August 13, 2026). ​If payment is not received by this deadline, I will escalate this matter without further notice. My next steps will include: ​Filing a claim in the local Justice of the Peace (Small Claims) Court to recover the full cost of the garment, plus court costs and filing fees. ​Filing formal complaints with the Better Business Bureau and the Texas Office of the Attorney General regarding unfair and deceptive business practices. ​Filing a police report regarding the conversion and withholding of personal property. ​I prefer to resolve this amicably and professionally. I trust you will do the right thing and settle this matter promptly. ​Sincerely, ​Michael Coble

Fast, Consistent and Reliable. They did a great job on fixing the zipper on my jacket.read more

Absolutely amazing experience! Super friendly, professional, and easy to work with. Everything…read moreturned out great, and I couldn't be happier with the results. I would definitely recommend them to friends and family. Thanks again for everything!

I have used this repair shop for many many years but after the experience I had today, I will never…read morego back. I feel I was grossly over charged for the two inches of single needle stitching to resecure a strap on a tote bag. Took less than a minute and he charged me $20.00. At first he quoted me $45.00 and I guess he could tell by the look on my face , I was going to turn around and walk out the door. I try to be supportive of independent businesses in Irving but, as I said earlier, I will never go back.

Please ignore the old reviews ! You can tell this man works really hard for his shop (: and has…read moregotten better with his work overtime !!! , make sure stop by when you need to (:

These boots have been on many a dusty job site with scuffs and wear. My shoe shine lady was quick…read moreand very thorough. She cleaned, conditioned and polished them to better than new. These guys and gals do a wonderful job and I highly recommend them.

Nick is easy to communicate with. He understood what I wanted done. He explained the process and…read morethe pricing up front. Drop off and pick up were easy. Will definitely consider working with him again!

Truly amazing experience all around!! I had several pairs of shoes, ranging from basic Nike's to…read moreGivenchy, that all needed tons of cleaning, and Slim made tackling the issue look like easy work. I'm honestly still taken back how good they look now versus how they were when I first gave them to him. For those wondering, he does offer drop off and delivery services as well and can even meet at your home and detail your shoes there if you'd like. He's also an incredibly cool, stand-up guy that you can tell means business too the second you walk in the door. Lastly, he does offer deals when you bundle 3 or 6 pairs of shoes together in one cleaning! Overall, would definitely recommend to anyone in the DFW area, especially if you're serious about bringing any shoes you truly love back to life!