If you want to get the absolute best auto service at the best price and want to be treated with respect, then this is the ONLY place to go.
I first visited G & S Automotive months ago for a regular tune-up and I was thrilled by the service. From the moment you walk in, you are treated like family by husband-wife team AJ & Bertha. They are both extremely knowledgeable, respectful, and honest. Furthermore, they care about their community and even give teacher discounts (thank you!!). I was all-around impressed by the service both my car and myself received. I left and immediately recommended them to others.
Fast forward a few months...
Had an "incident" with my car, and, let's just say that when I do something, I do it "right". Unfortunately, this is not something to be proud of when you are referring to wrecking your vehicle. (To sum up the extent of the damage, I was later told that the damage was extremely "impressive" and that my rim looked like a hubcap. no need to say anything else..)
I knew that AJ was the only person I could fully trust to fix my car. I also knew that I would receive amazing service, but AJ and Bertha far exceeded my already high expectations. To avoid a 6-page report/story, I will summarize some of what I experienced:
I receive a fast, reasonable quote that detailed both what had to be done (mechanically) and would could be done (cosmetically). After receiving this quote, AJ went above and beyond spending lots of time researching and finding multiple ways to cut my costs. Every step of the way, he kept me updated (until I told him that I was taking up way too much of his time and I trusted him to make the decisions!!). In the end, G & S saved me tons of money and my car actually runs better than it did before. This is what you SHOULD receive at any auto service, but we know this is very rarely the case.
But, wait, there's more...
What was truly amazing was not the time spent making sure my car was in working order, but the energy spent making sure that I was in working order!! I was a mess, trying to figure out how to deal with insurance, if I could afford the repairs, etc. Both AJ and Bertha treated me with utmost respect and kindness despite the fact that I was probably not their easiest customer. They continually communicated with me, assuring me that in the end everything would be fine. They walked me through the entire process, including dealing with the insurance company (we all know that, unfortunately, they do not typically have our best interests in mind)-- AJ even volunteered to have the insurance company contact them so I would not feel overwhelmed. Beyond this, they were patient with my questions and concerns, and even comforted me during my minor meltdowns. I truly felt like I was being treated like family.
Thank you, AJ and Bertha. Truly grateful.
Trust me: you will never receive better service on any level elsewhere read more