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    Astound | Austin

    Astound | Austin

    (511 reviews)

    Astound internet service was installed Feb 6, 2026. On Feb 26, 2026 they had to come out again due…read moreto an error message repeatedly saying "no internet". The the original installer apparently didn't complete the job and neglected a step. On March 30, 2026, I started receiving the same error message "no internet". This went on for 2 or 3 hours before internet service resumed without constant interruptions of no internet service. Yesterday April 8, 2026, at approximately 2:48pm I started receiving the same message "no internet". I rebooted, shut everything down and restarted. It worked for about 5 min before saying the same thing. So I called Astound and was told that I was going to need someone to come out because something was wrong AGAIN! I've only had Astound for 2 months and a technician has been required twice within that time frame. So everything I've heard about Astound appears to be true! Very Dissappointed!

    Avoid this company and their predatory pricing at all costs. They are charging us way, way, way…read moremore than than is reasonable for the insanely low level of service they are providing and when we try to cancel they want nearly 10K in early termination fees. There are much better options. Edit: I contacted customer service prior to coming here. That's where I got through nearly 10k to cancel figure. I don't know how you can justify $500/month for 100mbps service and then charge that absurd cancellation fee, but others need to be warned about you.

    Sharco Technologies

    Sharco Technologies

    (5 reviews)

    Sharco Technologies supplied all our technical connectivity, our interior and exterior surveillance…read moreand monitoring, and our phone systems. Their attention to detail and uncompromising work ethic were outstanding. All of our services work as they should and we have had immediate support when needed to work out typical connection bugs with our service providers, which was totally not in our contract, but graciously provided by the owner and amazing technical staff at Sharco. We chose to purchase our equipment and not lease, an option available to anyone ever getting phone equipment. My experience with this multi service company is so far afield from the other review I have to wonder if he is speaking of a different company. Please call me for a reference. I can't post a number, but you can find me at Camp Bow Wow Hutto. I can show you what excellence in technology looks like as providedme by Sharco Technologies.

    Beware of the lease agreements this company aggressively pushes. They are really tough to get out…read moreof and are not fully explained upfront! I compared their systems with others and found our company had overpaid by thousands in the long haul and when I attempted to end the lease it was impossible to do without getting an attorney involved. The owner was not as personable and talkative about helping us out with the equipment as she was when she sold us the system, and we have suspected some of the system was used, or at least refurbished. Be careful about entering into any agreements with this company!!!

    G2 Communications - telecommunications - Updated May 2026

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