Galleria J Antonio

Saw me right away as a walk in and readjusted my watch within 5 minutes ($30)! Thanks Ron! Very…read moreprofessional and courteous.

Brought my expensive watch there to get battery replaced. Tried to charge me over $1,000, saying it…read moreneeded "a major overhaul, the battery isn't the problem. " I took the watch elsewhere.....guess what? Battery replacement and clean/polish for $165. Avoid this crook.

Joseph Edwards

4.6

(30 reviews)

•$$$

I have purchased a number of watches in a variety of price ranges as well as having a number of…read morecleaning/ repair services done on complicated time pieces on every occasion I have been treated with respect, with patients an understanding. Morris, Victor and Michael have always been very professional. The repairs have stood up very well on a very high-end piece, the turnaround time has been excellent. I have recommended Joseph Edwards to a number of friends and coworkers. They have come away with the same impression that I have. That is how I know they are the real deal because they are true professionals 100% of the time. Thanks guys will visit soon and thanks as always

my watch was repaired in a timely manner, wasn't too expensive, service was great andread more

Precision Watch Repair

4.5

(164 reviews)

They advertise they offer the most for your luxury watches. I got offered between $2k-3k for a less…read morethen a year old Omega Planet Ocean GMT Oreo with box and papers in excellent condition. The pawnshops offer way more than this place trying to rip people off and low ball offers. They should be a pawnshop, insulting. Don't do business here. They will try to take advantage of you for their benefit. Go to watchfinder & co as they offered double of what this place tried to give me. Stay far far away!!!!

Mikhail is a gem! Or the equivalent in the watch world. Batteries replaced, new strap fixed, and a…read morebit of knowledge transferred all while I wait and watch him work. Highly recommend!!

Broadway Watch Repair

(70 reviews)

Long service counter in the rear of a multivendor storefront. I have been there several times…read moreeither for watch batteries or straps. Inexpensive. You can be in and out in less than ten minutes. Large selection of vintage watches. Close to Penn Station.

I brought a watch here to get a band and battery replaced and was in and out in less than 15…read moreminutes. The watch now works great! I cannot recommend this place enough! It was a very good value as well! I will definitely be bringing more watches here in the future!

Grand Central Watch

4.2

(210 reviews)

My watch band broke at work today. The wristband spring broke so there was nothing connecting the…read morewristband to the watch anymore. I happened to be in Grand Central Terminal in Manhattan today, so I ran over to Grand Central Watch to get an estimate. I was really upset because my wife bought me this watch on vacation years ago, so there is a sentimental attachment to it. The owner saw that I was stressed out and she looked at it, turned around, fixed it in about a minute and handed the watch back to me. I was really nervous because I didn't know how much it was going to cost. I asked: "How much is the repair?" She replied, " There is no charge. Just leave me a review on Google." I couldn't believe it. I didn't know there was any place left on earth like that. How could I not leave a review after that? Five stars!!!!!!!

NEW YORK CITY/Midtown: Tucked inside Grand Central Terminal, Grand Central Watch is a true…read morehorological institution, family-owned and expertly run for more than 70 years. Their reputation for watch repair is stellar, with the skill to handle everything from quick battery swaps and band adjustments to intricate restorations and full-service overhauls across all makes and models. If you are looking to sell your piece, they offer trusted appraisals and authentication services. On the flip side, if you are ready to elevate your collection, their curated selection of restored vintage watches and new timepieces is worth browsing. They even repair jewelry, making this a one-stop shop for treasured pieces. All this is backed by a great team with the best customer service. One of our favorite things is their social media content. Their videos are packed with insight, history, and behind-the-scenes knowledge that makes the world of watches feel even more fascinating. Grand Central Terminal is dog friendly, and the team here loves welcoming four-legged visitors. You will find them down the 45th Street passageway near Track 38, ready to help with anything your watch needs. Can't make it in? Their mail-in service keeps your timepiece ticking no matter where you are.

Bucherer 1888

4.1

(135 reviews)

•$$$$

Went in for a bracelet adjustment on my wife's watch. Staff was super friendly and attentive…read more The watch selection is over the top, awesome selections.

I had a pleasant experience purchasing a Cartier watch from this AD in Bryant Park. Though the guy…read moreat the door didn't acknowledge my presence while he did for others when I entered, Racha was very friendly and accommodating when I wanted to try on a couple of options I had in mind. The options are pretty limited but if you know what you want and you know it's in stock, the whole process is very easy and smooth. She offered me a glass of champagne along with a bottle of water and chocolates while we did all the registration, sizing, payments, etc. I was in and out of there in less than an hour and was satisfied with my purchase.

J Patch Designs by Karen

(384 reviews)

Cliff and Karen helped shorten a dainty gold bracelet, they did a great job and even offered to…read moreshorten it further for free when it wasn't quite right the first time round!

Came in for a jewelry repair and left with new studs lol. They immediately offered me a water when…read moreI arrived and were so attentive. I brought by 2 pieces for repair and they had them ready within 2 days! Even went above and beyond and cleaned my jewelry for me and checked my pieces to see if they needed additional repair ( which they did). I wish I lived in NY as they would become my go to jeweler but at least they will be my NY jeweler when I come back. Highly recommend! They are so nice to talk to and do amazing work!

AY Jewelry

(448 reviews)

He resized my turquoise and silver ring and did a good job. Thanks! It was on time & happy with…read moreresults.

DO NOT TRUST AY JEWELERY. I took two vintage rings to be resized - one came back with a missing…read morediamond and the other two he completely polished and took off all of the patina. Yes - he has a sign hanging in his shop that he is not responsible for missing diamonds, but an honest worker would tell me up front, instead of WAITING FOR ME TO NOTICE. Plus an experienced worker would have asked me if I wanted the patina taken off all of the rings. I had to go back a second day for him to fix everything, and even then, the whole experience left me with a horrible impression. I want to save anyone else who cares about their jewels from coming to this man!

Time Innovations

5.0

(14 reviews)

Needed some work with the ceramic bracelet, which was complicated by an issue with the…read moremanufacturer. Two other businesses were unable to work with this bracelet. Time Innovations did the work reliably and quickly. Daniel & Robin, thanks !

French rotisserie cafe.... One of the best gems in the whole desert... fair pricing in these days…read moresnd owner operated.. can't wait to go back and spread the word for this much deserved hard working establishment.... Cudos to them

Watch Repair

4.4

(133 reviews)

Usually wear my Apple Watch but wanted to wear a dress watch, found that I needed battery…read morereplacements on a few of them, so I went to Watch Repair Co. which I have been to before. Leon Abraham who is a legend in the watch repair business was there. He personally replaced the batteries in the watches while I waited. Mr. Abraham is also very nice!

Absolutely Amazing Experience here... Courteous, Friendly, Professional Service & they did a…read moreFantastic Job Fixing a broken, Family, Silver Cuff that I Cherish.. Thanks, Eric & Staff for a Rewarding Visit! How ALL Businesses should Operate!

G&G Gold

(90 reviews)

Excellent service and outstanding aftercare!…read more I brought my watch to G&G Gold inc. for repairs and couldn't be happier with the experience. They did a fantastic job fixing it and it was running perfectly. What really stood out was the after service care, when I had another issue with the watch 2 months later, they fixed the problem without any hassle. I highly recommend G&G Gold to anyone needing watch repairs or jewelry service!

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

Broadway Watch Repair

(70 reviews)

Long service counter in the rear of a multivendor storefront. I have been there several times…read moreeither for watch batteries or straps. Inexpensive. You can be in and out in less than ten minutes. Large selection of vintage watches. Close to Penn Station.

I brought a watch here to get a band and battery replaced and was in and out in less than 15…read moreminutes. The watch now works great! I cannot recommend this place enough! It was a very good value as well! I will definitely be bringing more watches here in the future!

Loucri Jewelers

(7 reviews)

Learned of Lou through a mutual associate. What a blessing! I was looking for a Cartier ladies…read morewatch and he found it at an exceptional price along with a much better layout than I thought I wanted. Lou is an exceptional individual in the watch and jewelry business. Outstanding business ethnics who treats his clients with exclusivity. He works hard to find you what you want and keeps communication going until the project is completed. I am very very satisfied and highly impressed by his work style. I look forward to doing more business with him. Thank you so much Lou! You are rare and special. Adrienne C.

I had called so many places this morning looking for somewhere to fix my loose center stone on my…read moreengagement ring and Loucri was so willing to help me out. I had my ring fixed same day with excellent customer service to match. I cannot express how painless the process was or how kind and attentive the team is! Thank you again for the help! Absolute lifesavers!

Swiss Precision Watchmaking & Repair

(69 reviews)

I had the pleasure of meeting Michael, the store owner and mastermind of Swiss Precision…read moreWatchmaking & Repairs, that's literally 0.05 miles from my office. My Ebel watch that I do cherish with tender loving care, because it's a gift from my late Grand-Mama. I needed a battery replacement and an internal cleaning. What a stellar job, exceptional customer service and care, that was well done & seriously economically sound (aka affordable). My Movado Sapphire will be in great hands; for sure.

Charged me $100 for an estimate on what it would cost to repair a watch thats maximum value would…read morebe $1500... Their quote was close to $4000. Seemed ridiculously exorbitant. I threw $100 into the garbage.

Sash Custom Made Jewelry

(235 reviews)

I had an excellent experience with Sash. He repaired and adjusted my bracelet while I waited, which…read moreI greatly appreciated. His workmanship is highly professional, and he took the time to make all of the adjustments I requested with great care and attention to detail. What impressed me most was his kindness and willingness to fit me into his busy schedule. Not only was the quality of his work outstanding, but his pricing was also much more reasonable than I expected. It's rare to find someone who combines expertise, professionalism, fair pricing, and exceptional customer service. I recommend Sash without hesitation and will gladly return for future jewelry repairs and adjustments.

I don't normally write negative reviews, but this business definitely needs one, and people need to…read morebe aware. I am a native New Yorker and can spot a PROFESSIONAL CON ARTIST when I see one. SASH is one of them. He's nice on the outside, but he's good at fooling new customers. I gave him the benefit of the doubt based on his reviews and trusted him. NEVER ignore your gut. He is indeed a SCAMMER that has been fooling people for decades. You'll realize that after the great conversation he has with you. They will try to remove this review but I was a real customer. Believe the other reviewers telling you the same. I brought in several pieces of jewelry for repair along with tipping Sash, expecting professional, long-lasting work based on the reviews. Unfortunately, within approximately two months, ALL OF MY JEWLERY BROKE/FELL APART. I was SO disappointed because the purpose of having jewelry repaired is to ensure that it is fixed properly and lasts. The quality of the workmanship is EXTREMELY POOR. He then proceeds to blame his poor workmanship on your jewlery (similar to what others said here). That was NOT the case. My pieces are all genuine and well-made. I've had pieces repaired decades ago that have never split open like this. In my opinion, Sash came across as VERY misleading. He talks and distracts you with conversation. He spoke about family and friends, who seem to be the ones receiving the highest level of care (and the ones writing the good reviews), while new customers receive poor service. He also intentionally adds on additional charges without confirming with the customer, that was fine with me, but at least provide the service you charged for. I am posting this review so that other customers can make an informed decision before spending their money here. If you are looking for reliable jewelry repairs, I would recommend considering the other jewelry repair businesses on the same floor. I went to another guy and he did a fantastic job. I regret spending so much money and hope this review helps other potential customers avoid a similar experience.

Galleria J Antonio - jewelry - Updated August 2026

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Excellent repair shop! I went there to have my sister's old carousel music box repaired. The owner…read morefixed it in a few days and it was at a very fair, reasonable price. The store also is great place to explore if you are interested in vintage watches. Definitely worth checking out! Highly recommended.

If you need your jewelry fixed, you should definitely come here! I needed to get a jewel fixed for…read moremy rook piercing jewelry and was told that they'll make sure to check the prongs and tighten them if needed. Amazing customer service and very affordable. It took a little over a week to get the call to retrieve my jewelry, but it was worth it for the price.

Lori McLean

4.6

(16 reviews)

I've visited the shop for antique jewelry repairs and have been so impressed with their amazing…read morework and customer service! I would recommend Lori McLean to all, especially those located in the East Village!

What a cute little jewelry store! If you are in the neighborhood and need some retail therapy or a…read moregift, this is a great place to come! What's nice about this store is that like have a nice range of prices. I'd say around $50 to $300 (I belief they also have a small selection of fine jewelry). I bought a bracelet there by a designed named She.Rise- a leather band with crushed Swarovski crystals and tiny metal beads. I LOVED it, saw it displayed on the window, and it was actually the reason I walked in. Unfortunately, the first couple days I wore it, it fell off, and I lost it on the street. A couple weeks later I went to see if they had the same one, and they didn't. I was just making small talk and told them the story, and they offered me 30% off and ordered me another from the company! So nice, they definitely didn't need to do that. Since. I've also bought a few other small pieces I love. Definitely walk in and have a look!

Chelsea Watch and Jewelry Repair

(316 reviews)

My wedding rings look like the day I got them. So stunning!!! Made me feel so much love for the…read morepeople who restore our most prized possessions.

Incredible service and great quality. I originally came here to resize my watch and was very…read moresatisfied with both the speed and final product. Highly recommend and have already referred it to all my friends in New York.

Time Piece

(63 reviews)

Great experience with my first time using a jewelry repair service. He completed 4 jewelry repairs…read moreand helped fix my sunglasses in about 20 minutes and explained the process throughout it so I understood what he was doing and why it was priced the way it was. Quick friendly service that I felt was reasonably priced. I definitely plan to return for jewelry cleaning and any other repairs I need!

I'd brought my vintage Omega Constellation to so many watchmakers who were all unable to make the…read morething run accurate time. Ruben took one look and knew exactly what was going on, and was able to fix in record time (like omg wtf I was shocked by the short turnaround time). He even sent me photos of the watch broken out into parts and reassembled. Ruben made such a commitment to my watch, a sentimental piece, and I'm happy to say that he's earned my trust as a watchmaker for life. Would happily trust Ruben with my vintage pieces again and would love to have him rehab something crazy sometime soon!

Tony's Watch Repair

4.8

(39 reviews)

I own two Baume and Mercier watches. I was in need of repair and found Tony's via a friends…read morerecommendation. Watch number one needed and new strap. Tony replaced the strap with a beautiful new band in five minutes. The charge was $25. Watch number two needed and a new battery, and some serious cleaning. The job took four days. The charge was $125. My watches look and run great. I would highly recommend Tony's if your watch need's repair. Cash only!

Just pick up another set of 3 Watches from Tony - Fix secondhand Seiko / deduct 2 links Citizen ego…read moreDrive / add 2 orig links Breitling. Tony did fantastic job at a very reasonable price vs other shop. AAA +++ highly recommend.

Optimal Innovative Solutions

5.0

(27 reviews)

Jean does amazing work and listens to his customers. He understood exactly how I wanted my…read moreengagement ring to look, asked the right questions, made sure it fit perfectly, and got it done in a reasonable amount of time. When it came time for the wedding band, I brought over photos and same thing: he understood the task, asked any questions that needed to be asked, and it was absolutely perfect. I needed it engraved last minute and he was able to fit that in and even showed me what it would look like first. I asked to get the engagement ring also engraved at the same time and it was no issue. Every time I've come up, he always checks to make sure the rings are still in perfect condition. I'm pretty rough with my hands and there are definitely a lot of dings on the bottom of my rings, but they are holding together firm. He definitely makes jewelry that will last.

John delivered a holiday miracle! I enthusiastically recommend Optimal Innovative Solutions for all…read moreyour fine jewelry needs. John, you are an absolute gem (pun intended)! Thank you for everything, and I truly mean everything because you were with me throughout the entire process. I felt more confident leaving Optimal Innovative Solutions than I did coming in. I entered with some idea of what style I wanted for an engagement ring, a budget, and a date (an aggressive one, if I'm being honest). John provided me with some exceptional options for bands and diamonds, and the final product exceeded my expectations. For one thing, he delivered it on time--like a fourth-quarter buzzer-beater! I didn't think it could be done that quickly. And second, the ring was flawless! My jaw dropped when I saw it for the first time. It exceeded my partner's expectations as well. My fiancée certainly loves her ring and has been getting showered with compliments from her friends and family. The quality and craftsmanship are beyond spectacular on a regular timeline, but to do me a solid and have it ready in a matter of days--my mind is still blown. Thank you. Thank you. Thank you! You've helped to make us extremely happy, and I'm looking forward to getting the wedding bands from you. 1,000% Recommend!

Phoenix Roze

3.1

(8 reviews)

Phoenix Roze is my go-to and absolute favorite jewelry store! Guy is an artistic genius and will…read morework with you to design your dream piece. I trust him so much that I've even brought in jewelry purchased elsewhere to be repaired and resized--it's hard to find someone you truly trust with your jewelry, and this is the place. I have endless custom pieces from Phoenix Roze and can't wait to continue adding to my collection. I recommend them to everyone I know and will continue to do so. They truly make you feel special, and the jewelry is even more exquisite. I can't recommend Phoenix Roze enough!

This review is solely about one of the salespeople's knowledge. Before I shop in any jewelry store,…read moreI test them a bit first. I have a ring that was my mother's and is made of gold, rubies, diamonds and a star sapphire, which my mother had always said was that. The ring is quite old and the sapphire has faded somewhat. I asked the salesperson if the stone was a star sapphire, and he said categorically not, and offered up some lesser stones' names. Later, I went to 46th St. where 4 different jewelers told me unequivocally it was a star sapphire, though somewhat faded. It was just a test, but I'll shop elsewhere.

Cellini Jewelers

4.5

(15 reviews)

•$$$$

I've been a customer of Cellini for several years and have had several watch purchase transactions,…read morewarranty work and accessory purchases. Most of my dealings have been with Artice. He has taken care of me for each transaction and always provided good communication. All purchases shipped to me have been shipped FedEX overnight and packaged outstandingly. The store has a wide selection of watches from Independent brands and a few mainstream brands. I've always felt welcomed in the store from the very beginning. Anyone looking to purchase unique timepiece, I'd highly recommend a visit, call or e-mail to Cellini.

In mid February 2020 (just before the pandemic), I was visiting NY and was told by people in the…read moreknow that is had to go to Cellini, so I did. One of the best shopping experiences ever! Artice was super knowledgeable and helpful. He allowed me to look at and try on watches that I had only seen in pictures. Cellini has a great selection of Urwerk (including limited editions), JLC, Ressence and the list goes on and on. It would be criminal if I did not mention the amazing limited edition pieces that A. Lange & Sohne makes specifically for Cellini. If you find yourself in NY and you're a watch geek, you absolutely have to pay them a visit and say hello to Artice. By the way, even through this pandemic, Artice has helped me via email. The service doesn't get any better.

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