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Garage Door Service Masters

5.0 (42 reviews)
Closed 9:00 am - 6:00 pm

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Review Highlights - Garage Door Service Masters

We were connected to Rigo and he was so easy going, very knowledgeable and got to work right away.

Mentioned in 33 reviews

Read more highlights

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Off The Hinge

Off The Hinge

4.9
(37 reviews)

I was in desperate need of a new garage door motor. I contacted OTH and scheduled the service…read more Edgar arrived on time and was very professional. He explained the whole process in detail and took the time to also explain the new functionality to the WiFi/BT garage door opener. I was very happy with the timely service and attention to detail. I would recommend Edgar and OFH because of my very positive experience.

Mark and David at Off The Hinge Door Company were absolutely outstanding. We had a last-minute need…read moreto replace two employee entrance/fire exit doors with automatic, motion-activated exit access to be coupled with keycard access we had implemented the day before.. Despite the short notice, they were able to come out within a day or 2. From start to finish, the team was punctual, professional, and thorough. They went above and beyond to ensure the installation was flawless. We experienced some technical challenges with the existing keycard system (installed by another vendor), and Mark's team refused to leave until the issue was fully resolved. Even called the vendor to help us work through the issue regardless that it wasn't their responsibility. It was a programming issue on our own servers and we were able to get that resolved quickly. The work Mark and his team had no issues at all. While onsite, we learned that Off The Hinge offers a wide range of other services, and we will absolutely be bringing them back to assess additional projects. Their pricing was reasonable, their work was efficient, and their technical knowledge was unmatched. On top of it all, they're a locally owned and operated business, which made working with them feel even more rewarding. We can't recommend them highly enough and will definitely be doing business with them again.

Sam's Garage Doors

Sam's Garage Doors

4.8
(1.5k reviews)

I recently had an opener problem and called Sam's garage Door Co. And I am thankful that I did…read more I highly recommend this company. The staff is extremely professional, efficient, thorough, and courteous. Diego and Chris are outstanding and represent their company to the highest degree!

Wow I hate when this happens... when you had an amazing experience with a company year and years…read moreago so you return and it's just night and day from the previous experience. Bummer. Our garage door was broken so we called them out. We told them we could only be home until 4pm and they gave us the window of 2-4pm. We made sure we were home during that time. Unfortunately, it was for no reason because nobody showed up or called. We called them and they said they would come tight then and only take a minute to give an estimate for the work. Well no estimate was provided and they just started the work without any communication. When I heard drilling I asked if they were going to provide an estimate or what? And the workers said, ya, it's almost done, it's $450. No approval, no paperwork, nothing. I was late to my appointment and they said we could leave them locked in the garage, but as we were going to leave they kept having to go through the house to get things from their truck. I didn't want to leave them locked in the hot garage but we really had to leave. The whole situation was so incredibly frustrating. Then the office girl called me to collect payment and made it 100 times worse. I was trying to explain to her that the process was really stressful and she said, "ok so then I'll just have them go back and undo everything they did" .... Are you serious? What kind of customer service is that? What a terrible representation for their business. Had she said, "I understand how that was frustrating. We should have come when we said we were/communicated/provided an estimate/explained what we were even doing/honestly anything? It would have been different. Things happen, I get that, but have accountability and communication. It's very very basic customer service. We paid, we're done with them, but we will never use this company again.

All Star Garage Door Service

All Star Garage Door Service

4.9
(458 reviews)

Justin B. was an absolutely outstanding All Star technician. We were so fortunate to have him…read moreassigned as our provider. Two days earlier we had two garage door systems installed. As it sometimes happens an error occurred in one of the new motors. All Star Garage Door immediately responded to our needs. Justin arrived precisely on time as scheduled. He was professional, and personable and, most importantly, knowledgeable, insightful and skillful . Justin immediately diagnosed and corrected the issues. He then thoroughly checked the faulty system as well as the associated purchased operating system. Additionally, he assisted us with resetting the controls including those on myQ on our cell phones. At the time, our granddaughters, who are heading to San Diego for the National District Softball Championships, had a lemonade stand set in the driveway to help earn money to defray some of their costs. Prior to leaving Justin returned to the children's stand and made a generous contribution. I guess one can say: " a Champion helping Champions All Stars!" What a great person, a skillful tech and great company!

Service request they were very helpful during visual inspection. Then advised this model garage…read moredoor mechanism as lifetime warranty on their drive belt, Instructed me to contact Chamberlain company was able get new replacement part with free shipping 3-7 days. Then call All Star Garage Door service repair they replaced it and now working well. Cost value reasonable

Optimal Garage Doors

Optimal Garage Doors

4.4
(108 reviews)

I had the nicest service technician come out recently, we called at 3pm when we were about to leave…read moreon a trip and our garage wouldn't open and our car was stuck inside, I was immediately panicked because we were on a time crunch but they were able to have an emergency technician out about an hour later to get us out, and came back when we returned from our trip to complete the work. Obviously not the situation we were wanting to deal with at the time but these guys made it best case scenario for what was going on, no bs, no fluff or wasting our time, they understood what was going on, got us taken care of, and got our garage back in working order. Thanks guys I appreciate you!

Interesting...a garage door company that fully automated. They have a computer application that…read moredoes everything. So while you're being razzle-dazzled with multiple screens, and quotes and authorizations, you might miss the fact that you're being quoted $225 to put in a part that takes 15 minutes and another $225 to adjust the springs that takes 10 minutes, and another $300 to install something else and all done in less than an hour. Parts are marked up double and triple the price and even a surcharge which nobody can really explain effectively. $40. So an hour spent filling out forms, another hour doing the work, and you're out $800. We tried this service in March 2024 and decided it was too expensive but had to try it again just now because we needed our garage door to open and needed someone same day...so here we go again, same plan but if anything more expensive. When you do good work efficiently you should be able to do it more cost effectively than anyone else except when your corporate strategy is to gouge them for everything you can get. These are the people who often say to themselves, "they can afford it."

Garage Door Service Masters - garage_door_services - Updated July 2026

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