Always impeccable service from Rosita's! Always punctual and very clean! Ladies are lovely and very…read moreefficient! This is the second time I've used them and will again and again!

Found Rosita here on Yelp, was looking for a one-time house cleaning. We scheduled through the app,…read moreher price quote was fair and we set a time for a week later. Her and another woman arrived with all their own equipment and supplies, after a quick tour they went to work. 2 hours later they were done and the house looked great! I would absolutely hire her again!

If you're looking for a cheap Molly maid, this isn't it. But…read moreif you need someone to get elbow-deep and make your house the cleanest it's ever been, Nicholas is your dude! Thanks again!

If I could describe my experience with Nicholas with one word, it's 'chaotic.'…read more If you are thinking of booking with Nicholas - stay fully informed and read his negative reviews too, don't be fooled by all the 5 star reviews. During my first phone call with Nicholas, I told him the details of my house that he needed to clean, and he gave me a reasonable rate and promised to show-up at scheduled time. The morning of my cleaning, he arrived 1.5 hours late (and gave notice which is fine), but when he arrived, I guess he saw that I lived in a nice house in a nice neighborhood and then told me his cleaning would be nearly twice would he originally quoted me because it was "2 stories." During my first phone call with him, I had already told him all the details of the house and his original quote was for a deep cleaning, but in-person he said if I still wanted to do a deep cleaning, I would have to pay a much higher rate. He defensively asked me if I had told him that the house was 2 stories, but that really makes little difference because the only thing missing with the sq footage is the stairs which he didn't clean well anyway. He pointed to his Yelp reviews saying how good he is and how good it would be if I did the deep cleaning with him. He kept commenting on how dirty the carpet was (it wasn't), how much dust there was, and how all the walls needed to be cleaned, the windows (which he didn't clean anyway); etc. etc. basically going on and on about how dirty my house was. I asked him if I should be concerned about damage to the house given the heavydutiness he was promising, and he scoffed at me saying he doesn't "do damage." Since I hadn't yet moved in and was moving in soon and didn't have time to find a new cleaner before then, I agreed to his much higher rate. I also trusted that he knew better than me. And I don't mind paying more if he could deliver on what he was promising - that he was going to do the "deepest cleaning ever," better than any "molly maid" could do, but long story short he did not. Quite honestly a "molly maid" would have done a much better job than he did. After I agreed to his much higher rate, he said he had to get more equipment and disappeared for literally more than 2 hours without communicating or telling me. I literally got concerned since he wasn't answering my texts and thought something bad might have happened to him on the way. By the time he got back it was late in the afternoon and he still hadn't begun cleaning. So by this time he was literally more than 5 hours behind. When he did start cleaning he wasn't very efficient with his time, moving through the house at what I considered a slow pace. He kept promising me that the cleaning was going to be amazing, so I let him do his thing. Since I did not live at the house yet, in the early evening I let him know I would be leaving and that I was trusting him to take care of the house and lock the doors on the way out. Silly me I also gave him a very generous tip on top of the much higher rate, telling him I was trusting that he would do a good job and lock my doors up. When I returned to the house, the entire first floor was barely cleaned, there were stains on my tile from where his equipment was, handles broken and damage on the walls from where he presumably slammed the doors. It was incredibly insulting and just shows that he wasn't careful or respectful of the house. Everything but the carpets on the second floor was barely cleaned - the bathrooms were still dirty, dust was literally falling on me when I touched high surfaces, just very obvious dirt still on the first story floor. Entire sections of the house completely missed. Even the carpets themselves missed a lot of the harder to get areas. I essentially had to clean the house myself because Nicholas didn't do it. Basically, I paid for carpet cleaning and some house damage (I'm giving 2 stars instead of 1 for the carpet work). The lack of honesty was astounding and insulting. It was so bad I didn't even want to contact him back to fix what he missed due to the character he revealed, and chalked it up to my loss. It's entirely possible that he simply got tired and ran out of time, given how delayed the entire day was. But it's very obvious that half the house had not been cleaned, and he should have been honest about that instead of running off pretending everything was done. There were definitely more pictures I could have taken but didn't since I wasn't planning on writing a review at the time, but I've attached a few for folks to see. My overall impression of him was that he was dishonest, defensive, and strange. I would be wary about hiring Nicholas for a cleaning. Out of all of the people I've invited into my house to work on my home, Nicholas is the one that I regret. EDIT: After Nicholas's correspondence with me after he saw my review, it's clear why there are so few negative reviews. I won't be pressured to take this review down.

Fabiola and Antonio are a great team! They did an excellent ++ job throughout. My oven was…read morecleaned so well it looks brand new! Hopefully I can get this team again!

I hired them to do my move out clean andthey did a great job. The place was in better condition…read morethan when I moved in. They finished the clean in a reasonable time, and were polite in our interactions. They were also able to generate a receipt for me that I needed to submit to my landlord

I can't praise NRG Maids enough. Exceptional cleaning paired with outstanding customer service…read more They make sure everything is perfect and are always responsive.

Rachel was super responsive and answered all my questions, and the deep clean we got on our house…read more(our first in years) was just what we needed. I'll definitely use them again. Thanks NRG Maids!

I'm writing mostly to express my confusion on all of the good reviews. Was I just a one off? I have…read moreno doubt that this company can provide quality service, but that was unfortunately not what I received. First and foremost the communication between this company's manager was clear and timely and I have no complaints there. He went above and beyond answering all of my questions beforehand in the most respectful manner. Communication along with the professionalism of the website are why I chose this company. There really were no issues until after the cleaning and I did my own inspection only to find that there were SO MANY spots missed and left dirty. Their policy states that their team can come back within 3 days and clean areas that were missed but there were so many and it just felt easier and faster to clean everything myself instead of trying to coordinate another day and time for them to come back and clean things that should've been cleaned the first time around. This was the most annoying part; after a 'deep clean', I spent more time doing my own deep clean. It just defeated the whole purpose of paying for this service. Anyway, I texted the manager the pictures and he offered a $50 discount. This whole experience was just so disappointing and I feel like I wasted money.

Tried Juanita's house cleaning twice but not worth the poor customer service from Danny the owners…read moreson. Very difficult to make an appointment with him. He says to give him at least a week's notice and will be no problem in scheduling a cleaning. I call more than a week out and I'm always told either: " I'm working on the schedule I'll call you back (then doesn't call back), let me check with my mom Juanita to see if it's ok") Pretty lame way of scheduling. Or eventually gives you a day you didn't request therefore poor understanding of the customer needs. On the first cleaning the ladies that came over broke an automatic toilet. I called Danny to tell him about it but didn't care and all he said was "sorry"! So not worth the average cleaning job. Cannot recommend Juanita's House Cleaning had to find a new cleaning service.

LAVE Cleaners is amazing! I booked a deep clean for my parents' 3 bed, 2 bath home, and they showed…read moreup right on the dot at 8am, ready to go. Judith and Juan spent a solid 6 hours meticulously cleaning every corner--and let me tell you, my mom is a total clean freak... and she was impressed! They were incredibly detailed and left the house spotless, fresh, and in fantastic shape. It gave me so much peace of mind knowing my older parents would be in such a clean, comfortable space. Huge shoutout to Alexis, who was so professional and responsive throughout the scheduling process--super easy to work with and just lovely overall. I highly recommend LAVE Cleaners if you're looking for quality, care, and excellent customer service. Will definitely use them again!

Lave clean did an amazing job! I opted for a deep clean because I'm a busy mom of two. Well worth…read moreit! The house is spotless! I feel so Relieved! Judith was very friendly and professional. She didn't take any short cuts or rush out the door. She gave my house full attention. I love that you can schedule online and they are very punctual. The last company I tried to hire Ghosted me after I can confirmed appointment. Not Lave! Alexis the owner communicated through text about my upcoming appointment. I was also sent emails confirming my appointment. He also came into my home introduce himself. Would hire again!

Booked in the beginning of December for cleaning before NYE. So glad I did, the house was so clean…read moreto ring in the new year! Very thorough cleaning, first time a cleaning service went and actually did my baseboards and behind/under furniture. For deep cleaning the rate was fair, but definitely confirm and check your appointment time a week in advance. We fortunately had no plans that day but when I messaged to confirm appointment it needed to adjust time. Could be just my luck due to holidays. Overall I would hire again, very quick to message over text and cleaning was very thorough. I'm so happy to be in a clean house for the new year.

Haven't used this company in 7 years. Once again they did a great job. I had been depressed and…read morelet things get out of hand in my room. I have barely been home the last year and it kind of became a dumping ground . I am not proud of it, but I now that I am getting help and getting out of that state of mind. The idea of tackling the messy room was overwhelming. Anyway decided to get help with this as well. I am so pleased with the work they did. I asked them to separate clothes and throw out all trash. I feel so relieved. That things are no going to be easier for me to organize.

We've had them come out three times now to clean our 2 bedroom 1 bath home. I book with Carmen…read morethrough text and two women come to clean. They're really friendly and calm, and they always say hi to my dog lol. The first cleaning was a deep clean and it was honestly cleaner after they left than when we first moved in. I also asked them to do all the blinds that time, something that normally takes me forever, and they did it so fast, and it was so clean, it was such a relief. The next two times were regular cleans before parties, and each of those took them about 3 hours. For each clean, I pay somewhat more than what a few of my friends do, but they do such a great job so I haven't minded.

Booked with Carmen on Friday and on Monday she sent out two nice ladies to clean my condo. They…read morearrived on time and were there for three hours @ $80 per hour. They did an excellent job and worked very hard -- doing mostly a deep clean of the kitchen, bathrooms, etc. I don't speak spanish but their english was certainly good enough that I was able to communicate what I needed. I would recommend them to anyone needing either a deep or regular cleaning job. They are located out of Burbank but came to Pacific Palisades (which other cleaning companies wouldn't do). Not sure why -- the fires are out! Thanks Carmen!

I wish I had read more of the bad reviews as my experience was the same. When a company is not…read moreorganized it's a pet peeve of mine. I was told 8am arrival, got a confirmation text at 9:30pm the night before. When I called to let them know that someone has not arrived yet and it was already 830am, I was told there was confusion, then 1 person shows up. I have a large home, at least 2 are needed. I, then get told, the other will arrive at 10 "we stagger them" yah, right They don't show up till 11:45, then a third person arrived after 2pm. None spoke English, which is fine but they need to be able to at least communicate with me in basic things. I couldn't even tell her specifics without Google Translate. I was already frustrated with the whole situation. The ladies did their thing but it definitely was not worth the $420 price tag. I'm still picking things off the floor, there was a dirt mark left on my brand new painted walls and just saw a scratch and my brand new painted floor boards. Then I was asked for payment and the lady stood on top of me till it was made. Definitely would recommend them to get things more organized and would not hire again unfortunately. UPDATE - the house is large if you don't think 2,200 sq ft is large, then I'm not sure what you would considered a large home. I also said once as you claim I repeat. I have 5 bedrooms., 3 full bathrooms. I didn't realize I had to request English speaking, shouldn't you ask if that's something I need? Your cleaners were late and your stagger excuse I believe is the cover that. None of that was explained to me prior to the job. I was only asked to look at things at the end when they had already cleaned up their items, the floor is something I'm still picking things up from. They even redid one side and still not fully clean. Instead of apologizing for my experience, you are making it my fault. I think you guys need some work on customer service. Once again, would not book again. My backsplash still had stains I just cleaned, I swept after them, they threw trash in the green bin and without paying attention, threw away my grocery bags and items

I hired them to clean two of my job sites, one in Norco and the other in Newport Beach. They did a…read morefantastic job in both locations. Communication was easy, mostly via text. They could send cleaners on a one-day notice, which was a huge plus. Pricing is very reasonable, and you get a high value for your money because they care about customer service and doing the job correctly. Highly recommended for any cleaning services.

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

Prompt and courteous service. Maidserve was able to accommodate my needs on New Year's Day…read more Imagine! They cleaned a new apartment top to bottom and stayed within the stated quote. My contact was very responsive, even on New Year's Eve.