Just had my 2002 BMW front brakes done at Gary's. It included the rotars/pads/sensor. When I asked Jimmy about the parts being used, he explained to me the brand and was patient with me. The price he quoted to me was competitive and the service was done in a timely manner. Big shout out to Jess who's a really nice guy. He answered all my questions and did the work too. Having genuine nice guys at the shop is a real bonus. Keep it real guys. Best wishes. read more

I've been taking my BMW to gary since moving to the area a few years ago and I wouldn't go anywhere else... he's honest, walks you through everything, and goes above and beyond what I'd expect from my mechanic (was a bit low on oil one day and swung by his place in a rush... he topped of the oil and sent me on my way free of charge). He's less expensive than the dealer, but always uses OEM parts. And I feel like the attention he pays my car is better than I used to receive at the dealer. Thanks to Gary, Jesse and the team. read more

GARY is the BEST! HIGHLY RECOMMEND!! TELL YOUR FRIENDS!!! Gary is by far the kindest, my honorable local proprietor and ambassador of great service & great karma! Thanks to Gary I was helped out of a terrible bind of a "surprise" dead battery at no charge! He truly is a gentleman who's primary concern was getting me back on the road and seeing that I was safe. I can't thank him enough for his generosity and saving the day. What a great neighbor to have in the Playa/PDR/MDR/Westchester community area. WE are lucky to have GARY's PIT STOP in our neck of LA. I will continue to use Gary's Pit Stop to service my BMW in the future. HIGHLY RECOMMEND!! TELL YOUR FRIENDS!!! read more

My only complaint is on me...that I didn't go to this place a lot sooner. I hesitated because it looked like a junk yard to me. I found out that it was packed with cars because everyone wants this place working on their cars. I tried all the shops in the area and this one blows them all away. Gary has such a passion for fixing cars and a pride in his work that seems to be missing these days. My car is running better now then it was 15 years ago. I'm thankful that I finally found a mechanic that I trust and does great work. Very reasonably priced too. read more

The BEST experience I've ever had at a car repair shop! I called for a same-day service and Jesse took great care of me. Gary, the owner, personally did the 75K mi service/oil change/brake fluid service for my BMW 328i. He answered all of my questions. I dropped off my car at 9am and it was ready for pickup by 1pm. I couldn't be happier with my experience! I highly recommend Gary's Pit Stop for no-hassle and affordable service! read more

They took my car with no notice and did everything as promised. Not a bargain, but pricing seemed fair. I wish they were open weekends, but other than that, no complaints. read more

Absolutely wonderful experience. These guys are amazing. They are honest, prompt, courteous, reasonably priced and are just wonderful. I have been coming to them for a few years and have always had an amazing experience. I will never take my car anywhere else. Jesse is just wonderful. read more

Thank you for the quick and easy service! Just went in for a break pad change and Jesse was very helpful. He called to confirm I was okay with the price, the eta of when my car would be ready, and when the car was ready for pickup. Everything was taken care of in just a few hours. Thank you Jesse! read more

This place is great and Gary is fantastic! I brought my 01 BMW Z3 here when she was was having a problem passing smog and Gary diagnosed the issue and worked to get us back on the road in no time. Friendly and affordable -- I will definitely return for future service. read more

Gary is an honest and expert mechanic. He took the time to show me my used parts and how they wore out. I did a lot of work to get my 530i in tip-top shape - new clutch, flushed all fluids, replaced a window regulator, alternator, and new battery. He took great car of my car like I do. I highly recommend Gary. read more

Not sure what the negative reviews are about, guess there's always someone who's upset about something... Overall Gary's pit stop - very helpful, knowledgeable, and good prices! I feel very comfortable knowing that my bmw is in good hands. I was referred here by a coworker who's been using his service for years - now I understand why. read more

The BEST BMW shop in Los Angeles! Gary is a master tech and such a great guy. Is other mechanic Jesse is great also, very knowledgeable. I have a 1999 740il with 82,000 original miles. The check engine came on and I took it in. Turns out I needed some sensors replaced. The labor rate was very fair and the price he charged me for 2 factory BMW sensors was the same price you would find them online or on amazon. He even saved the old sensors (which were stamped 1999 BMW) so I could see them and save them if I so desired. He also mentioned a few oil leaks and showed them to me in detail. I'll definitely be bringing the 740 back next month for that. Great shop, go in there with your eyes closed, you're in good hands w Gary and his staff. read more

I have a 2008 BMW 328XI and live nearby...DO NOT GO TO GARY'S. Spend the extra money and go to BMW or wherever your car can be serviced professionally! ONE appointment turned into four appointments because they could not get it right at Gary's. I originally went in for an oil change. Apparently, they were trying to "be nice" and rotated my tires. But, they cannot balance them in the shop as they do not have the right equipment. My car was totally thrown off balance as one of the weights in the tires fell off and they couldn't fix it. I brought it back in for new brakes a week later and told them about the shaking. They drove it and said they "didn't feel the shaking"- So, I get the new brakes and go on my way. I'm on the freeway the next day and my car is literally bucking and smells like fire and burnt rubber. I call them and they send a tow truck. Later that day, they call and tell me they pulled the emergency brake too tight when putting on my new brakes. They even had the audacity to try to use my AAA membership so they didn't have to pay for the tow- too bad I don't have one. When I picked my car up, the shaking was even worse than before, the car vibrating out of control at high speeds. I bring it back to Garys again. Gary himself drives the car and tells me to go to a balance shop and get the tires done. This was THEIR FAULT for rotating them when I DID NOT ASK THEM TO DO SO. They admitted it was their fault and they shouldn't be rotating tires without the proper machines to balance them- they told me to go to another shop to balance them. Did they offer to pay? Of course not. DO NOT GO TO GARY'S. I SPENT OVER $1000.00 THERE AND THEY DIDNT EVEN OFFER ME ANY MONEY BACK OR TO PAY FOR MY TIRE BALANCING. MY CAR HAS NOT DRIVEN THE SAME SINCE GARY'S PIT STOP. I got my tires balanced and it still shakes. Go to BMW! read more

Warning!!!!!!!! We were grossly over charged for our services.... 50.00 to check the tires???? Dealership prices at a mom and pop shop. I Would not recommend. read more

Took my Scion TC here since it's up the street from where I live. The service was super fast and simple. Jesse helped me out and they figured out what was wrong my with AC quickly without charging for the inspection. When I took it back another day to get it fixed, they remembered me and took care of it quickly. They even priced matched to a quote I got somewhere else without haggle or sales pressure. A nice, small company that is run with friendly people and good service! read more

I originally met Gary when my mechanic retired and a body shop took over his lease. I was referred to Gary by the Shell Station down the road. Fortunately I went and introduced myself and after a brief conversation decided to have my car serviced there. I did not know he was a certified BMW mechanic until later. After being in a car accident and receiving two other outrageous quotes, I called Gary and asked if he could please look at the car and give me a quote. " Sure Susan, no problem" was always the answer I received from Gary. There was no charge for the estimate, and he made room for me the next day on an already very busy lot. Not only did he completely rebuild my suspension and put in all new air bags and many other things, he took the time to educate me about my car and inform me ahead of time want he was going to do and why. WOW At the end of the day, he was less than one half of the price of the other two shops, took less time than quoted and was always, always pleasant. I highly recommend Gary's Pit Stop! read more

I just called Gary's due to all the good reviews. All I can say is the person that I spoked to on the phone was so rude I will not be bringing my car in. They might be great at servicing cars but an attidude adjustment is needed. read more

Having been a tech I can appreciate great service and someone who is upfront and honest. Though his shop is no longer a secret and it's always busy, I can deal with dropping it off and know the job was done right when he calls me to tell me it's ready. My only gripe is I wish his shop was within walking distance from my house! Bottom line is he knows his cars and won't try to sell you something you don't need. Highly recommend him and his crew. Thank you Gary! read more

I brought my wife's (newer but previously owned) VW into Gary's the other day because some sensor lights had been going on. In addition, the brake's had been squealing. After they looked it over, I received a call that they had gone over the car, found nothing wrong (other than a well-known quick oil change place I had brought it to being unable to adjust the sensors or apparently put air in the tires) and gave me some advice about having the VW location apply an anti-squeal material that was missing from the brakes. Gary's readjusted the sensors and did not charge me for the work or advice. I really appreciated that. Thus, while I cannot comment on the quality of their work, I do give Gary's huge commendations for being upright and honest (which is a big deal in the neighborhood) and I WILL bring my car to Gary's when service is needed because they showed that they know the proper way to do business. (Plus I have heard good things about the shop anyway). read more

Amazing guys. Honest. Reliable. Trustworthy. What more can I say. :) They are not out to waste your time or money. They have always been courteous and explain everything they do, you walk out without any doubt that they're doing the best job they can. read more

Small shop that used to only work on Nissans. Now works on older BMWs. Garry the mechanic has been working on BMWs for over 15 years. Honest and reliable and reasonable. read more

I started taking my E46 M3 to Gary after hearing about his expertise on that brand. His prices are great and he is very motivated to keep his customers happy. The M3 is a tough car to work on but Gary keeps it in great condition. After a recent repair he even showed me the old parts that he had replaced, showing how the rubber was cracked. An honest mechanic is hard to come by these days! I wouldn't take my car anywhere else. read more

Okay, full disclosure, Gary is a friend. But as you can see from his solid rating, he needs no fluffing on my part to bring more business to his doorstep. The interesting part of this story is how Gary became a friend. A number of years ago, one of my close friends asked me to stop by where Gary used to work to drop something off to him. I met Gary, immediately resonated with his homespun manner, and thought the next time I need some automotive work, I'll call Gary up. Well, not very long after I had that thought, my car broke down late at night in a gas station with no service bays off the 405 and National Blvd. I first rang up that same aforementioned friend who I was coincidentally now on my way to see. He suggested I call Gary and ask Gary what I might do. When I reached Gary, he was many miles away near the beach. I told Gary about my situation. Without hesitation and without my even asking, he told me he'd make a trip out to see me and help me get my car back on the road. Come on, now, who does that? Anyway, 20 minutes or so later Gary rolls up with tools in hand and has me back on the road in 15 minutes or less. Asks for nothing, Just happy to help a friend of a friend out. That is exactly the quality of person you are dealing with here. (Please don't expect that Gary repeats that act of generosity.) Just understand that he is a real person who has a vein of authentic kindness running through his body and that he is a trustworthy dude. And I think that is what everyone hopes for in the person that they entrust to take care of something as important and vital as an automobile in L.A. read more

When my ride dropped me off the owner Gary personally came out and washed her windows because I said that we couldn't see on the way there. This happened when Gary replaced my engine. He was the only one who would accommodate my half-finished project. He gave me back my car with a shiny new engine block I had mailed there, ready for me to finish assembling, which was very unusual for me to request -- and was very easy to work with the whole way. His staff worked very hard to help me find a machine shop, work around my towing / dropoff schedule, manage my spare and extra parts, work around the giant crate I had mailed to their small facility, and make sure every small piece on the old engine was transferred over so I could hook all my wiring and accessories back up. Was very straightforward and up front with money and cost, and flexible with payment. I feel like I got a great deal compared to anywhere else. read more

My "engine malfunction" light came on just as I was picking up a friend in Marina del Rey for a long weekend in Santa Barbara. We decided to take her car and leave mine at a shop. The question was...which shop since I don't live in the area and she drives a Porsche. I looked up local BMW service centers and found Gary's Pit Stop which had top Yelp reviews. I was still skeptical when I dropped my car off since they could have totally taken advantage of me. Not only did they identify and fix a super obscure issue, but they charged me for only one hour of labor. And, that hour of labor was only $95 instead of the typical $150 per hour and two hour minimum or $300 just to diagnose an issue with another $200+ to fix it. In addition, I expected to get my car back at the end of the week if I was lucky. They got it done first thing Monday morning. I HIGHLY RECOMMEND these guys - Gary, Jesse and the team are the REAL DEAL! I just wish they would open up an annex in my area!!! read more

Gary is the man. Consider yourself exceptionally fortunate that you happen to be reading about his shop. He first worked on my 1995 BMW 325ic in 2007 when I still lived in LA. Now I just got a 2001 BMW 330ci on a visit down here and he took extra steps to get my car into the bay and work on it before I take it on a road trip home with my wife and baby--safety is naturally on my mind. Just mounted and balanced 4 new tires for only $15 each--I had them shipped to his shop after buying them online. He also replaced the control arm bushings (very common on an e46) and charged half the labor as other shops. When it comes to BMW, this guy knows his poop. He worked at a BMW dealer for more than 10 years and it shows. He explains exactly what is going on with the car and never gives you the brush off. Very fair pricing and friendly to deal with. SERIOUSLY, THIS GUY IS LEGIT. Another mechanic that has worked with Gary for many years, Jerry is also very knowledgeable and friendly. Now if I can only convince him to relocate to Seattle... read more

Gary's Pit Stop - Sir Gary, BMW Repair Expert - Auto Repair Near Me - Los Angeles, California

Garys pit stop is totally professional, and polite. His team does great work and on time. 5 stars all the way. I finally found a place that I can trust completely. I get a good vibe there, and I am not nervous to leave my car. read more

I have taken my BMW 335i twice to the shop. The communication is straightforward, no games. The car was ready when they said it would be. Each time I picked up the car, the car drove like the day I bought it. I paid reasonable fees for the work that was done. The second job was a bigger job - no complications. SUPER great alternative to the dealer - not liars - not a rip off. read more

Took the newest of my fleet of BMWs in for an exam. By new I mean my 98 e36. The check engine light was on and running rough. They quickly diagnosed a misfire and replaced an ignition coil. Great service all the time. I tried asking about aftermarket parts, but no comment. All they recommend is OEM factory parts. read more

Took my BMW 325 for the first time very honest and upfront with no surprises at the end . Gave me some good insight on the maintenance will be taking it back when needed. read more

OMG - I will never go anywhere else now! I finally got the car of my dreams - a 1998 740iL and was having trouble finding qualified people to work on it. I had to start putting oil in it and got on line to find a reputable BMW mechanic. I found Gary on Yelp. He is the best!! He went over the whole car, said front end, brakes, under the car, etc., looked really good. The issue is it's an older engine - he said is very typical and basically not much you can do but add oil now and then. Not only did he not try to gouge me and get me to replace seals or valves or rings - but he also said this visit was 'on the house'! That as a first time customer they try to do something nice to get you back. I will definitely be back and not take my BMW anywhere else! read more

Please don't go here. You will be so disappointed. I brought my Mercedes here for repairs in July 2011. Gary diagnosed a transmission problem. He told me it would cost $3000.00 to repair. I paid him the money in cash. He supposedly fixed the car and gave me a warranty in writing for 12 months or 12,000.00 miles. The car has never run right. I took it back several times. The last time was in January of this year. The car broke down on the freeway in Westminster and I had to have it towed to Gary's. I was told it was again the transmission. The car was at Gary's for nearly 3 months. He kept telling me he was having it fixed and basically just making up stories and stalling. When I got the car back there were several new things wrong with the car and the transmission still wasn't fixed. Finally took the car to CARMAX for a free evaluation and was told by CARMAX the transmission was not working. What a total ripoff. Still contemplating small claims court for this guy. read more

After standard service on my car at Southbay BMW, my convertible top began sticking and having trouble opening. When I returned to the dealership, I was told I needed my entire convertible top replaced at a price tag of $18,000 and of course, it was not covered by warranty!! At that time, I resigned myself to a faulty convertible top, stopped seeking any further service at the dealership and began going exclusively to Gary's Pit Stop for my routine services. Gary and his team were always professional, timely and trustworthy. When I inquired about my convertible top issues, Gary began researching the potential repair options, eventually successfully finding the issue. In the end, the problem was a broken plastic part that cost LESS THAN $10 to replace (plus labor) - thanks to Gary and his team, I saved about $17,900 and even better, my car is a working convertible once again! Thanks Gary! read more

I have been going to Gary's fPit Stop or the past 4 years. I just got a CPO so I won't need his services for while, but when I do, I will be going straight back there. He was servicing my prior vehicle (2004 BMW 3series) and saved me alot of money when it suddnely died. I was very upset and confused and can't express how much it meant to me that he was very comforting and helpful when this happened. He hooked it up to the computer and notified me that BMW had an extended warrant for that issue (interestingly enough it wasn't a recall) and that BMW would cover the entire repair so I should take it to the BMW dealer immediately, and he was absolutely right. Some other mechanics don't have this up to date information and I would have been left high and dry as that repair alone would have cost $7,000 (I kid you not) which BMW covered totally and even gave me a loaner. I wouldn't have known about if Gary hadn't diagnosed and researched it properly. And when I had an issue with it after this repair, his mechanic quickly informed me that it was the dealer's responsibility and to take it back and he was right again. Gary and his staff have been wonderful to me and I can't say enough about all of them. They totally know what they are doing and have gone out of their way to help me and I think the pricing is more than reasonable. read more

There are times when everything goes right; we all relish and cherish those days, but then there are days when it seems everything is going wrong and it's usually those times when our cars tend to break down most isn't it. Well when I had one of those days, I happened upon Gary's. I met a kind guy with a great smile. He took a look and a listen and knew who the problem was. I left my car and anticipated his call. Like anyone I feared the worse or shall we say, "most expensive " news was to come. Gary called me and told me, it was a mid sized job and was priced fair and appropriately. Here's the best part: I received a call on the day (and I think the very minute he said he would call) I was to pick up the car and Gary leads in with " well I got good news and bad news ( in his proper Queens English accent) my heart and wallet went cold. " well the bad news is it's not what we thought, the good news is, it's going to cost you half as much" I jumped for joy. I tell this story because I was prepared to pay for a certain job and would not have know any different no matter what he did. Gary's honesty was such a blessing that I was able to pay three other bills I would have missed paying, if not for his honesty and integrity. Our cars matter to us so much, here in LA and finding an honest mechanic is like finding a pilot of gold. Thank you Gary, as long as I have a BMW, you've got a loyal customer that will sing your praises. Btw( he also did about $100.00 of " little things " here and there, just because the car needed it. read more