These guys are the best in the business, they are fair and don't hold your car hostage. Doesn't…read morerecommend work that doesn't need to be done. Good turn around time for things such as oil changes and rotations and small jobs. Highly recommend..

After years of going to Carmax for reparations I decided to change and it was the best decision I…read morecould ever made,Great service, friendly staff, very professional I would definitely recommend this place they show that they car about their costumers , my car is running nice and smooth again price was fair.

I had an issue with my power steering pump . Left em my car mid week. They claimed they could…read morehandle it. I told rep I needed car back end of day Monday. Money wasn't an issue and just fix it. Monday came upon landing back in town I received a call thinking the repairs were done. Wrong. It was to give me an estimate and work would be done next day. Cool. Next day pick up car. Got home found power steering fluid on drive way. Found a hose was broken after repairs. Smh. Returned and informed shop of issues. States I would face to leave car. Shop has a wait of 30 plus cars and could not make reservation. Service requested not resolved. For the price paid should not have any issues. Could not even top off fluids upon returning. One was pressure hose and reservoir lines needed replacing. Would not return or recommend this shop.

I recently broke down on 290 in the middle of rush hour. I called Mike at Quality Transmission. He…read morehad his tow service pick me up in 30 minutes. His crew checked my car which they found to be out of gas. I thought the worse but I knew I was getting an honest and trustworthy diagnosis from his shop and that's what I got. I was so happy. This place is the Best!! Thanks again Mike and your entire crew.

Busy busy busy. Show up early and get in line. There is some parking in back. The owner tries to…read morekeep the cost down but labor can get up there. But the mechanics need to be paid. The work they've done has been great. No return issues. The AC is almost too cold in my 14 yo Subaru.

BEST automotive service I've experienced anywhere! I had to wait in line with about 12 other people…read morewho had queued up 45 minutes before this shop opened on a Friday morning, but totally worth it to score a spot! They fixed my air conditioner for less than $200 and that was huge for me as I get very feisty and head-achey with having to drive anywhere in hot Chicago summer weather and I was so relieved to get it fixed quickly and at such a great price. Thank you!!!

Amazing customer service and excellent quality repairs. Very happy with the repairs to my car!…read more Steve and staff were extremely helpful and the experience first class! If you have auto body damage I definitely would recommend Bump City Auto Body!

Fantastic experience at Bump City in getting my car repaired. High quality work with excellent…read moreservice. Steve was particularly helpful getting a quote, dealing with insurance and communicating with us. They repaired the vehicle and then cleaned the car inside and out---making it look brand new.

I won't go anywhere else. Having a trusted mechanic is a lifesaver. Danny is one of the most…read morehonest people I've ever met.

Another mechanic wanted $3K for a power control module fix for my car. I talked through the issue…read morewith Danny and he recommended a locksmith to address the key issue. Sure enough for $200 the job was complete and car is back on the road. With their knowledge and history, I'm taking my car to Suburban Automative from now on.

I took my car here 3/21/23 and talked with Mike the owner's son. I told him my regular mechanic was…read morea week (located in Elmhurst) out and I needed something sooner. He told me they were NOT out a week and he'd call me by days end, he didn't. I visited the following day since they're a stone throw away. He said I could bring my car in a week later! I did so this morning 3/28/23 at 8:30 am and I asked what his schedule was like. Mike told me they had 1 car to finish & I'd be next. At 3 pm I walked over since I'd received no call, I was told that they tested it but that they couldn't determine the exact problem and wanted to keep it for more testing. The problem is they were working on OTHER cars when I arrived and this guy had nothing but BS excuses telling me they didn't want to just start replacing parts, and that 1 of them cost $200 like that would be some sort of deterent or reason for not going forward with the repair! I'm not sure if he's infering that I couldn't afford it or if he's just incompetent. Either way I'm very disappointed given that I live right next door & I'm in need of a local mechanic.

This was the worst service experience I have ever had. I paid a lot of money for a rebuilt…read moretransmission that leaked. The primary owner Joe made me feel like I was overreacting and he was condescending. We had to bring it back 8 times over 11 months before they finally decided to replace the transmission. In addition, poor communication about how long they needed to keep the car each time led me to have to rent a car at my expense for out of town family commitments. It was so frustrating that I started to have my partner talk to them because I had had enough. Mike was better at communicating, but it still didn't make up for the 8 different times that we had to bring it back in.

Wonderful! Kindly removed my dragging muffler for free and was completely honest about total cost…read moreof repairs - even suggested another shop that would be able to do a temporary patch-up more cheaply.

Quality service. Experienced mechanics. Long tenure of return customers for over 50 yearsread more

a long review but: Stick with me on this one, ok guys?…read more First off- these men are great to talk with. I just went back to Perfection for my thirdddd time to have them do work on my Kia. They were able to work within my schedule and my timing which was nice (thank you!!!) - But i left this time around not feeling not sure that I'll continue to use them. They had done previous work on my car which did NOT hold up, due to the error of whoever painted my car last time (the other gentleman Bob stated to me that there was a missing step in the order of the paints/sealants they put on last time bc it should not have chipped and eroded away so badly in only ~1.5 (max 2) years time. Even if there was an "inciting" event like "a rock" that "peeled it away". Ok. ...So anyway, after this past winter season I inquired if they could fix their work for me, for free. They agreed. I had other work to get done on my car, so i thought hey, I'll make it worth their while and pay them to do extra work while they fix what they said they would for free. Right? Hopefully yall are following my logic here. He provided me two estimates. One for the work I'd pay to do ($1944). Then- The "free" work estimate, I asked for him to work up a quote on that just so I could get an idea / gauge of their prices-- if I wanted to keep coming back to them. This quote was, in his words as well, $1100. So- By his logic, for him to fix the part of my car where their poor job was before- which was, at most, 7 inches of peeling paint, he said that would have been $1100. thu: to fix my ENTIRE whole front bumper & undercarriage was $1900, (so in theory as two separate jobs, the bigger one is "only" $800 more?? with literal new parts?) so his estimates did NOT make sense to me. Oh and, the final I paid today was +$4.00 from what he originally quoted me. I don't mean to split hairs so I didn't gripe. And- they didn't even use the protective floor mats this time nor did they vacuum my driver seat floor (I could see their dirty footprints). Sure there's probably things I'm not understanding as to how they do their business but... I just paid $4 more from their estimate and most likely just covered their CC merchant processing fees while receiving my interior back dirtier than it was before. ... His exact words to be going into this were "It will all most likely be less than the estimate, I will let you know once we get the car in and parts off!" Not once did he touch base w me before moving forward w the work. I had to call him ...I digress. Just make sure you are vigilant & stay on top of them and communicate every step of the way. Unless you have a couple extra hundred(s) to play around with. I didn't want to be a pest to them and call every day for the week they had my car- John always sounded hurried on the phone as I do understand they're busy. But I'm not sure how I feel after this experience. I will most likely do the rest of my car repairs in my hometown at a non-Cook County price gouge. TLDR: Good guys, good work- if you have the $ & to maybe have to come back and have their work repaired, or ya know. Everything else I said.

Was backing out of my brothers garage and hit the hatchback and broke the rear window of our Honda…read morecrv. They fixed and painted the damage and you can't see anything now. Nice people to work with. Insurance covered everything. Recommending to our nephew who just had an accident.