Car Buying done at this Location was some surprise...Went in for a Used Car Trade~Out that was…read moreabout a equal wash, Unfortunately the car I was after went home with someone else, Soo Eddie the Online Car Guru made some Magic Happen showed me a Beautiful New (Used) car that was a little more than my Beautiful Old trade~in and the Magic came in the finance deal including Extended Warranty attached, Soo Awesome New (used) car with protection, In and out within a couple hours time... Just how I like to complete my car purchase events, One and Done, then Start Down the Road. Had a minor issue later to go through Service and that too was Run with Great Professional Air and Completed with me and my car in Mind!! Sweet Dealership and Good People Running things soo you don't have to work Hard to end up rolling sweetly down the Road, In Henderson ~ Of Course!! Sorry no Pictures...

If YELP allowed zero stars this would be a zero star review!…read more My previous review still stands about my initial experience with Amber. This update is how she ghosted me after I referred my parents and I followed up on my referral fee! After purchasing my car, she informed me of a referral program where I would receive $150 if someone I referred purchased a car. I would have referred her even if I didn't receive $150 but since she mentioned the program, I believe they should keep their word. After a couple weeks, I asked Amber for an update and she said she would follow up. She suggested that I personally pick up the check so it wouldn't get lost in the mail. Another week goes by and I was in the area and I went in and she had me sign a W9 form. I followed up again and she said she was on vacation. I followed up again and she just didn't reply. I waited a couple more weeks and I called the dealership and was led to leave voice messages with NO REPLY! I sent an inquiry online and was told to call the dealership which I've already done with NO REPLY. I drove over there 3 weeks ago and spoke to someone in person and they had me complete ANOTHER W9 and told me they logged a message for Amber's manager to contact me and it's been 3 weeks and I still haven't heard from them! Seriously, don't make promises you can't keep! My referral purchased a car in March and we're now going into July! I have been more than patient!

I did the transmission fluid flushed. He is very professional with the service. My car came out of…read moreshop with way better gas mileage per gallon than before.

We took my son's car here for a fuel issue. He found the problem and found a solution and fixed the…read moreissue. The guy running the place really knows Lexus. He was able to figure everything out and have the car back to us within a few hours. He didn't even charge us an arm and a leg so that was a plus. We were very satisfied with the service that we received here. If you need a great place to take your Lexus, this is the spot.

They sold me one of the best vehicles I ever owned! It's my first truck and I'm very happy with it…read more It's a 2001 Ford F150 Lariat 4 by 4 and it's in great shape. It did need most of the fluids changed and the AC charged. It is 25 years old and I expected to have to do some work on it, but the body and inside is in beautiful condition. These guys were super nice and even had someone I could call for a good deal in insurance! Highly recommend!

crooks sold car with blown head gasket, bad battery bad starter oil filter plugged with sludge lied…read moreabout van being well maintained also offered half repair told me 3400 i paid 1700 then i got the bill it was only 2400 vinny didnt offer my part of the mony back what he said was he paid for the oil change lol it was there for blown head gasket he proseeds to tell me the oil change is not included in a head gasket job he has no integrity anyone thatt went through this please contact me so we can shut this company down below is pis of the oil filter that came out not even 30 days after purchase and the billto have it repaired that was only 2400 they are crooks

Mike was super helpful and kind. Great customer service. They changed my oil quickly. I recommend…read morethem big time!

I came into USA Auto Service for a squealing noise that only happens when my AC is running in hot…read moreweather. To be fair, they did attempt to replicate the conditions, and I chose not to proceed with a full diagnostic at that time because I initially wanted a visual inspection first. After that inspection, I was quoted $1,800 for a compressor replacement by a technician named Gary. What concerned me was the level of confidence in diagnosing the compressor as the issue without a full diagnostic. From what I understand, and based on further research, it's very difficult to definitively determine that a compressor is the cause of a squealing noise without running proper tests under load and evaluating related components like the belt and tensioner. To be clear, I did decline diagnostics initially, but I was still reassured that the compressor was the issue, which didn't feel like a fully supported conclusion. I also looked into pricing, and while compressor replacements can be expensive, most estimates I found for Las Vegas are generally in the $700-$1,200 range (with some variation depending on the vehicle). That makes the $1,800 quote seem on the higher end, especially without a confirmed diagnosis. Part of me speculates if the high quote may partially due to me being a woman, however, I can't confirm this suspicion to be true. I did not move forward with the repair and will be getting a second opinion. I would recommend others ask for a full diagnostic and possibly a second opinion before agreeing to major repairs. After more research I'll be trying Busy Boots for the second opinion, as they have higher yelp ratings.

I've been getting all of my vehicles repaired by Lets Go for the past 4 years. Honest management…read moreteam, responsive, extremely competitive pricing on all repairs, new up-to-date equipment, open on Saturday's. A must try for your next vehicle repair. 5 Stars Paul B.

Got my suspension, transmission worked on and new tires. Service was efficient, honest and…read moreaffordable. Josue brings great energy and is always welcoming. Been coming here 2 years and highly suggest this shop for your repairs.

I was out of town and hit a pothole that bent my rim. I went to three different tire shops over the…read moreweekend and no one could help with rim repair. After asking around, I found these guys and they took care of it fast--even on a Saturday. Quick, professional, and got me back on the road. Definitely recommend.

Needed an affordable set of tires for the truck my son drives. Was able to get a set of 4 quality…read moreused tires at a great price, changed out within 1 hour of calling. Thank you, Jesus! You were kind, helpful, and knowledgeable.

They have always been honest, with me, and everyone I've referred to them. I simply can't ask for…read moremore than that. It's a fair price, for their services. When they tell me I need something, I actually need it. They are honest enough to tell me that next time I need....."And I get it done. The gentleman at the front desk always remembers me, and what I need. It's worth the 45 minute drive, when you have mechanics you can trust.

They just want your money. I would search around for another…read moregarage. Shady! Do not trust their diagnosis evaluation of your vehicle. I brought in a car to get evaluated before purchasing and they fave the approval cause they wanted to work on the car and charge me exorbitant prices.

I have been taking my cars to passion for about 3 years now. It is important to me that I can have…read moreconfidence in what a mechanic says.. So many auto mechanics will lie to try and make more money because of deception. I don't know about you, but If a place lies to me, I'm gone. I would recommend Passion. They have always been straight with me. There have been times when they have gone overboard to help. Good people there who care about people and doing a quality job. They back up their work with a warranty and they honor it. I hope you will give them a chance for your business.

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.