We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

They're well organized, and the service technician that came out (Thomas) did an excellent job with…read morethe water heater installation (or at least it looks good, hopefully it stands up to the test of time). I took off a star for the price (see below for details). Timeline: I found out about the problem Sunday night (11pm), Thomas came around 9am Mon, and he was done at 12pm. My positive experience: My water heater (2016 Rheem) stopped working, and they were able to come out first thing in the morning to take a look. Upon reviewing my existing water heater, they recommended replacing it, along with some infrastructure updates to make sure everything was up to code. Thomas explained everything that needed to be done in detail, and I had a great experience interacting with him. The price: I took off one star because they're a bit on the pricey side. I ended up paying a little more than I originally wanted to even with some discounts they were able to provide. My original water heater was also still under warranty for both tank and parts until 2028, but this information was never revealed to me. I found out after I approved the job (my fault for not looking into it). I would've been happier if a cheaper option to replace some broken parts was offered to me as well, so that I could've made a better informed decision on repair vs replacement. Overall, I'm happy with their work, but price sensitive customers may want to look at other options before making a decision.

5-stars! Hugo has been my go-to after a series of plumbers who charged a lot and didn't fix my…read moreproblems. Professional and friendly service, fast response times, reasonable prices, great communication, I cannot say enough!

Rockstar Plumbing lives up to its name -- and Hugo is proof why…read more I called Rockstar Plumbing in a panic over a stubborn blockage, and Hugo -- one of their plumbers -- arrived within the hour. No vague "sometime this afternoon" nonsense, just fast, reliable service when I genuinely needed it. That alone would have earned a great review, but Hugo was only just getting started. Rather than jumping straight to the most expensive solution, he methodically worked through every option, clearly explaining the trade-offs between cost, disruption, and effectiveness as he went. He was transparent about pricing at every step and never once pushed me toward something unnecessary. It was obvious his goal was to solve my problem in the smartest, most affordable way -- not to pad a bill. When I didn't understand something, he took the time to explain it clearly and patiently, without a hint of condescension. By the end I actually understood what had caused the blockage and what to watch for in future. He also backed his work with a guarantee, which gave me complete peace of mind. If Hugo is anything to go by, Rockstar Plumbing has built a team that's honest, skilled, and genuinely great with people. They've earned a customer for life -- I won't be calling anyone else.

I called Joe for a water heater replacement. He and his tech, Kyle, showed up on time and completed…read morethe work as agreed to. They were prompt, professional, and did a great job cleaning up after their work was done. I'm not looking forward to future plumbing problems, but Joe Peters Plumbing is who I'll be calling from now on. Thanks, Joe!

Joe has been my plumber for years, and I can honestly say he is the absolute best at what he does!…read moreHe's honest, dependable, and truly skilled--qualities that are so rare these days. I trust him completely, and he has never once let us down. If you want excellent service at a great value, don't look anywhere else. Joe is the one you want!

Thank you to Armando for the quick and efficient visit!…read more Booked last minute for a clogged kitchen sink. Armando came out the same day within a couple hours and walked me through the issue and pricing. He was very thorough, friendly and kind. He's got magic hands!

There was nothing quick about the complete service. It took over a week for them to remedy the…read moreproblem and that's only because I bought the part myself and it was the original part that DWP said I needed, but the technician disagreed in the end. I put the right part that was best for me that I purchased. Thankful that my water pressure valve didn't need to be replaced. I will say the end product installation was done very well.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

Joey drove out to my home (NoHo) within 90 minutes of my post for help. I was fully expecting to…read morehave to replace the 40-gallon tank, as it was leaking substantially, and I couldn't keep the pilot light on. Upon arrival, Joey ascertained the water valve was broken, not the tank itself. He quoted me a VERY reasonable charge for parts/labor (and even waived the initial diagnostics fee). Spent a weekend without hot water, but by noon on Monday, back online! Thanks a Bunch, Payless!

This company always come in clutch. They are quick to answer, quick to come out and quick with…read moresolutions. I just called this morning at 6am and they fixed my trouble by noon. Adan and Spencer are great service guys.

A very professional but personable company. They assessed our water heater and gave us several…read moreoptions. Spencer was clear about the pros and cons. He delivered quickly and the end result looked great. Thank you for so quickly helping us get our hot water back!

I received assistance from your company yesterday. Danny C was very prompt and provided excellent…read moreservice. Thank you.

Hired them to replace a 20-year old faulty pressure released valve. Received a detailed estimate…read moreallowing me to assess work and parts involved . Job was done the day after, promptly and to my satisfaction. Great value for the work done.

Called in for an emergency repair from an apparent leak outside. Sprinkle line had a busted pvc…read morepipe and it ran my meter to about 6x the average for the month. Philip showed up the same day to give me a fair estimate and repaired the issue. Still came in next day to check the work tho it was Sunday. Highly recommended .

I was more than pleased with the re-piping done at my home. Mauricio and William answered all my…read morequestions. explained everything each step of the way. Water heater moved to outside. The old 1950 galvanized pipes were awful. The drains were clogged in kitchen and laundry room. Shower ran slow. The new drains, new water pressure regulator and replacing all the water pipes, resolved all the issues! They were accurate in their timing for the job to be completed. They were thorough and cleanup was well done. Again, I am very pleased with Hotline Plumbing.

Thank you so much to Mauricio and William for coming out today to replace my automatic shutoff…read morevalve. I first reached out to Hotline Plumbing through Yelp projects to get a quote on how much they would charge to replace a bad automatic shutoff valve with a new one because my home insurance requires it and it has to be done by a license plumber. They responded quickly and set up an appointment the next day to come take a look first. Mauricio called me before arriving to confirm I was home and to give me a status on how far he was. When he came, he told me that my pressure relief valve was bad due to old age and also my psi was high which it was at 120 psi. No other plumber who came out checked the psi for me with a gauge. But he give me a quote for just changing out the bad unit with the new one since that's all I needed. It was the best quote out of all the plumbers I reached out to so I chose them. Mauricio and William came out quick to do the change. They were professional and also friendly. They explained every steps to me and made sure I was satisfied with their work. You can pay with cash or check.

Plumbing works was amazing to work with. Got me upfront pricing came out to confirm the price. Did…read moregreat work and very upfront/transparent for what the jobs needs to be and how he would do the job. It's great to find a plumber who is upfront and honest. Too many others want a deposit to come out and give me a quote but wouldn't give a range before. Alex was forthcoming from the initial interaction. I had them plus a Moen Flo on my house and a release valve did the whole job in less than 2 hours. No question I would use them again for plumbing projects.

We moved into our new house and we had to install a new water monitor for our homeowners insurance…read more I always get multiple quotes and after doing some research I I found Plumbing works! Not only was their quote reasonable but they even came back to the house to help troubleshoot when I couldn't get it working. For no fee! Since then we've needed a plumber twice more (once for a water pressure issue and another to replace a very old toilet) and they were super responsive and had very reasonable prices! It's always stressful dealing with plumbing issues but Plumbing works has made it so much stress free. Just really grateful to find them!