Very honest and reliable! Been going here for 7 years since 2019 for basic maintenance/oil changes…read moresince the previous location and presently on Harvard Blvd in Gardena off 178th. I'm a stickler for making sure everything is good w/my vehicle. It's currently at 68.4K miles. Tim and his wife are the owners. Their team is excellent at what they do. They have never suggested anything my car did not need. Had my oil change done first thing this morning. Got greeted by their cute, friendly dog too. I believe there is a small fee for using a credit card. There are other payment options like Zelle and cash. The hours are 8am to 5pm Monday-Friday. 5 stars easily!!

Easy to communicate with. Fast service! Very reasonable price. It was a hot day and AC was no…read morebueno. Got in and got out in 30 minutes. My ac refrigerant was refilled, my car is freezing cold again. I'm not saying I will expect this kind of quick service everyday. Now days it is hard to a shop willing to help on a moment's notice. Thanks Tim!

Jim really is the best. I've been taking my cars here for years and he is always honest, with…read morereliable service at reasonable prices. I highly recommend Euro.

Jim answered my call immediately, gave me a very fair and reasonable quote for the job (engine…read morecoolant flush that Audi dealer quoted me $500!!!) and got the job done in a couple of hours. Super professional and friendly. Highly recommend Jim if you have any servicing needs for your German cars!

Jay is on the car owner's side, very skilled and just an all around great guy. I'll be taking my…read morevehicles to him from now on. Thanks Jay!

I drive from Buena Park to Torrance only to do 30000 mile check- up…read more I changed my Tires here 5 years ago. The owner would tell me honestly whether I need to change certain parts or not. I would recommend to anyone who wants to have an honest mechanics for their cars. Prices- reasonable Service- excellent

Last week I had the rims on my car repaired, very happy with the service at So. Bay Lexus. I've…read moretaken my cars there for many, many years and won't take anywhere else. Francisco Yap ( service consultant) is the person I always look forward to take care of any issues I bring my car in for. He's the best.

I actually left a review on the Southbay Lexus yelp page and thought I would leave one here as…read morewell. From the time dropping off our vehicle to the time we picked up, the entire process was seamless. Our greeter was a nice fellow and got the process started but greeting us, asking the purpose of our visit, asking who our appointment was with and did a great job. Everyone in the servixe department did a great job, see my review in the Southbay Lexus page.

I had such a great service experience! I was able to rent this beautiful new VW while they serviced…read moremy 04' Jetta that's still going strong! Susan Ahn, the service advisor was a gem to work with and their service technician personally called me to update me on my vehicle and my options. So glad I could continue to get to and from training at the Velo Sports Center safely (home of the 2028 Olympics)! *Not Sponsored. Just so happy to have had a great experience with kind and helpful people that weren't money hungry and rude.

I'm sorry... But I had to pull over the moment I left and literally stop everything I was doing to…read morewrite this review, because I think it's absolutely insane what this place does. I need work on my A/C, so after having it diagnosed, I have been looking around for different quotes on the parts and labor to be done. I figured, this is Volkswagen. I have a Volkswagen. Let's get a quote. Now, everyone knows dealerships are more expensive. Why? Who in the helm knows? It stands to reason that since they are the originators of all of these cars and their parts, they should actually be cheaper. But, they aren't. That's not necessarily a shock to anyone. I get it. What should be a shock to everyone? Is just how much more this place is charging. This is the second time I have come in here asking for a quote. The first time, I needed a latch for my trunk. The little lip cling mechanism stopped working for whatever reason? They wanted more than $400 for this one part. WITHOUT labor. I looked around for all of five minutes online. And found a genuine VW part for $100. Then? I found the same generic Parton Amazon for, $13.... You read that correctly.Thirteen.... Dollars! I thought I would buy the $100 part, and just get the $13 part to hold me over until I got paid next and then get the VW part. Thinking the $13 part obviously wouldn't last. That was almost three years ago. And turns out it was as easy as a few screws and a single connection to fix. And I did it myself in twenty minutes. Today, and the reason for this review? I have already gotten few different quotes regarding my A/C today. So, I know what the pricing should be in a general sense. Apparently, Volkswagen has absolutely no clue what it should be. These people gave me a quote for JUST LABOR. He said that his tech would have to come inside to give me a quote on the part. However, when he handed me the quote for JUST LABOR mind you, it was more than double what everywhere else quoted me, with the labor. That is insane! And everyone who thinks of going here? Should know that they are just FLAT OUT, POINT BLANK, NO OTHER WAY TO PUT IT, NO WAY TO DRESS IT UP, CALL IT WHAT IT IS, UNJUSTLY RIPPING YOU OFF. If you bring your vehicle here to be worked on? You either have more money than you know what to do with and don't care about wasting it? Or, you're a fool. There is no justification for these prices. ESPECIALLY in this economy. Their mechanics aren't four times better than other mechanics. And their parts, CLEARLY, as the evidence has shown me? Clearly are not worth 34 times what somewhere else charges. I genuinely can't not understand why ANYONE, would ever bring their vehicle here knowing how badly they are ripping you off. If you need your VW worked on? Helm! Hit me up! I will literally do the footwork of finding you a place for a small fee. And it will still come out to three times less what you would pay here! Guess what? Other places guarantee and warranty their work too. This dealership is nothing special. If you think otherwise? You understand nothing about anything. And need to have your head examined. Also? Since you have do much extra money lying around g around and just like giving it away? Hit me up. I need it more than you or them. I just HAD to let people know just how badly this place is ripping off their customers. They should be ashamed of themselves. It's disgusting frankly. Especially today. Gross. I don't need or expect charity. But I certainly don't need to be ripped off and insulted. You genuinely need to have your head examined if you read this and still bring your car here for work. The only thing I will say for them? Is that the employees on the maintenance side of the building have always treated me politely and friendly when I have shown up. So they have that. But that doesn't warrant paying four times what you would for the same work elsewhere. The employees on the car sales side for the most part have been cool as well. However, there was one guy the first time I was there looking who basically treated me like I was beneath him helping me. Though this was a few years ago. This review however, is about the maintenance department. So i will leave it at that. You either don't care about wasting money? Or you are simply clueless and foolish, if you bring your vehicle here for service. Nuff said. I had to warn the people.

Bought a Transit 150 Van from South Bay Ford today. We had some issues finding the one we wanted…read morebut Marvin Eleid went above and beyond, trading with another dealer and getting me a great price. Then Jose Sanchez in Finance worked with me to get an extended warranty and maintenance deal for our van. Thanks guys.

I recently brought my vehicle into this dealership for a recall service and unfortunately had a…read morevery disappointing experience. When I dropped off my car, the paint on the hood was in good condition with no clear coat damage or chipping. After picking up my vehicle, I immediately noticed multiple areas of chipped paint -- some down to primer and even bare metal -- along with visible clear coat damage and stripped coating on the hood. I brought this to the attention of the service manager, but instead of properly addressing the concern, I was told the damage was caused by "rocks" and that the clear coat stripping was due to "water penetration." These explanations do not make sense given that the vehicle was in the dealership's possession during the service and did not have these issues beforehand. I The vehicle was also washed by the dealership during service. Given that the paint damage and stripped coating appeared immediately after pickup, it is reasonable to conclude the damage may have occurred during that process, especially considering the severity of the clear coat removal." This appears to be a clear case of lot damage that occurred while the vehicle was under the dealership's care. The lack of accountability and dismissal of the issue by management is extremely concerning. I am not questioning warranty coverage -- I am pointing out that my vehicle was returned to me in worse condition than when I left it, which should fall under dealership responsibility. Keep in mind this is a 2024 Mustang - damage to the paint at that severity and not taking accountability is not professional. I am hoping this can still be resolved properly, but based on my current experience, I would advise others to thoroughly inspect their vehicles before and after service.

Amazing service pros if you ask for Jose G and Mario O. Kick ass team that are always solving the…read moreproblem you have. Just today they replaced my keyed lug nuts with matching regular ones free of charge! No questions asked!

Details matter. More…read morespecifically getting details wrong matters. I came to Martin Chevrolet for my first service. In theory, you go to the Dealer for the most knowledgeable and professional services. My expectation was high. When I picked up my AEV version AT4X, I was not provided the multipoint inspection sheet as noted on my paperwork. So, I turned around and asked for the sheet. (First red flag) My first question was did you reset the oil life monitor when you changed the oil. The service advisor said yes. When I asked why that was not checked off, he replied thats not printed on the form. (I guess second red flag) I left Martin Chevrolet worried about the quality of service given to me, but I was busy so I left. Once I had more time to review, I noticed they marked Tire PSI at 40. Did they fill the tires to 40 PSI? Thats actually the wrong tire pressure! Manufacturer recommends 38. (Details matter) Then, in writing up this review I remembered I had damage to the rear right shocks on the truck. No mention or documentation of anything anywhere. Is that actually an issue---- honestly I suspect not, but I also expect they missed it. While none of these items represent anything major, the lack of detail and precision is worrisome for a Dealership. I will see how they respond when I ask for clarification. In the meantime, Where should I go for top notch auto service? Its clearly not Martin Chevrolet.

I've had a couple bad experiences this dealer didn't look out for the customer, they could have…read morecalled Ford and had better results but instead they didn't really help... Additionally I needed a license plate frame put on it was essentially two rivets and they wanted to charge me $100... The guys like well it's labor of course it's labor but I'm also putting your name on my car... Not only will people see this but I represent about 10,000 people locally, El Segundo Marina del Rey, Culver City, Playa Vista Manhattan Beach I guess that didn't matter to put on two rivets was a hundred bucks! Are you kidding me that's freaking absurd! I told the guy I was going to write a bad review and he didn't care so here you go! They don't have the pull with Ford like galpin has they probably don't even have the pricing galpin's the number one Ford dealer for a reason I just tried to go to these guys because they were closer what a waste of freaking time! Just look at their bad reviews that says everything!

It was a pleasure talking with Janin. She helped me pick the perfect car, even though I came in…read morelast minute! Please come visit her--she's very friendly and makes the whole process easy. Thank you, Janin!