My wife had a ring that was missing a small diamond and every one I talked to wanted no charge me…read morean outrageous price and had repair times of a few weeks. JJ Jewelers not only quoted me a fair price but did the work in about an hour. The workmen ship was beautiful and perfect and they were so nice to me. Honestly if you need something done they got you covered.

Came here to see about getting my necklace repaired. I needed a new clasp. The friendly woman…read morebehind the counter gave me options for the replacement. I picked the least expensive option. I started browsing the displays and she had already started working on the necklace and had it finished it minutes. Highly recommend JJ Jeweler for jewelry repair!

My husband and I brought in a family heirloom Into familiar…read morejewelers. We wanted to have a Solitaire set into a new engagement setting. And get a wedding band to match. Annie was so wonderful in helping me find the setting of my dreams. She was so sweet, personable, and helpful throughout the whole process. I'm so grateful for the time she took with myself and my husband to work with our specific situation. Even when I changed my mind a couple of times on my choice of settings. She was always patient and helpful throughout the whole process. I would recommend Annie to anyone who was looking to find their perfect jewelry needs. 10 out of 10 experience.

I have been meaning to update my review after a truly horrendous experience. I am mixed on how I…read morefeel because it could have been only coming from the woman working the counter and not the owner or the jeweler. I had been going to Famulare for a decade, and had many pieces worked on or created here. I had dropped off two watches my husband inherited from his late brother, they were sentimental, and I had also dropped off a ring that I needed a stone reset in. I commute and would have needed to pickup in one trip on a weekend. A woman working called because the watches were done, and she wanted them picked up immediately during the week even though my ring wasn't ready. I called to tell her I commute, and can't come during their business hours. She was very agitated and said they can't hold the watches in their safe until the ring was completed and made me feel incredibly uncomfortable with not being able to pickup like they wouldn't hold my watches safely. I asked over two or three calls to pickup my order on the weekend which she pressured me to come during the week despite not even being able to get there in time. It's almost like she wanted me to take time off work which was outlandish. When I made it there a couple of days later, thank god my ring was done and I could leave and never return. Although the other staff was apologetic, I told them what damage her behavior did and that I don't think I would return knowing they don't value the customer's time or even make the customer feel like our valuables were being kept safe. Not sure if I will return, they comped my fee which I didn't ask for but I am not sure I would bring anything else in. It's a shame. Ten years and I'd referred people and one person soured my experience.

I've sold gold here a few times, and overall, they give you a decent price. The process is…read morestraightforward, and they're professional, but I found out the hard way that they won't buy gold in small quantities, which honestly makes no sense to me. Gold is gold. It was a bit frustrating to make the trip only to be turned away for something that would not be an issue at another store. If you're selling larger amounts, it's a solid option, but if you just have a small piece or two, you might want to call ahead to save yourself the hassle. That being said, my experience with them pertains solely to selling precious metal jewelry, so I can't speak to any other services they offer.

Matt is the bestC has helped with my cleanings. They have a fantastic selection at great prices. If…read moreyou are in the area stop on by you wont be disapointed.

I guess the "and More" really makes the reviews. Not only were the staff incredibly rude but the…read moreprice margin and sticker price is a THREE HUNDRED AND EIGHTY SEVEN percent mark up. Offered my kids $85 for his PS5, but have one for sale for $329. I understand a pawn shop but just buy online. Don't waste your time in here.

I don't usually leave reviews, but I feel like people should know what to expect here. This place…read moreis extremely overpriced for what it offers. The quality just doesn't match the cost -- not even close. I spent way more than I should have and left feeling completely ripped off. The service was slow, the staff didn't seem to care, and the whole vibe felt off. Nothing about the experience stood out in a good way. If you're thinking about going, save your money. There are plenty of better options that won't drain your wallet for the same

Came in on Black Friday and met Noam who was super nice and helped out with the multiple options…read moreavailable. He was patient as I called my sisters/sister in law to get advice. Ring was ready within a week! It was a surprise and ring turned out a little large; but went back and got it resized perfectly. I need to reiterate how kind Noam was.

We had the opportunity to work with Dee and Noam, who have many years of experience in this space…read moreand was a pleasure to work with. This was our first attempt at a custom design; Noam was very patient, educated us on various things to consider, and really showed his skills and passion throughout the entire process. The product turned out perfect, and we will definitely consider coming back to do business again. Thank you Dee and Noam at Redmond Diamond Center! I would highly recommend to anyone looking for a custom design with high quality.

The nicest people you ever . This is a father and son run store…read more They are both so kind and helpful and make you feel happy to be there. Their jewelry is top quality and their service is amazing. We recently purchased a gorgeous wedding band from them. He was so fair and kind while working with us. They also gave me top dollar for some jewelry I didn't wear anymore. Highly recommend this place.

If I could give John 1000 stars I would! He actually made my mom's wedding ring, my sister in law's…read morewedding ring and now mine. I drew my engagement ring and wedding band and he did exactly what I wanted. He gave me center diamond options and allowed me to pick the perfect diamond for me. I wouldn't trust anyone else with such a huge milestone in my life. My fiancé and I loved knowing we could trust John to make the highest-quality ring while staying within our budget

Super nice lady at the front! My cross chain had broken, and she fixed it for me. When I asked how…read moremuch I owed, she kindly said it was nothing. We also got to chat about the cute Akita dogs up front, which made the experience even better. Really genuine service 5 stars! Would really recommend this shop.

Brought in my grandmother's ring that I wanted resized so I could wear it. It was done quickly and…read morebeautifully. They even offered to clean another ring that I was wearing. Highly recommend.

Amazing service I was helped by the owner Mr Hattar. The service was great the quality is fantastic…read moreand we got 2 rings for my future wife. I recommend this place the pricing is great for sure I will come back. Very recommended. Thank you

I want to start by saying my wife had high hopes for this place based on the reviews. There is a…read morepossibility that the company itself is still good, but unfortunately one employee completely ruined the experience for us. My wife was gifted older jewelry from her grandmother and wanted to have it appraised and possibly resized -- approximately 25 items. She booked the appointment online and was never informed of any appraisal or handling fees. When my wife, her cousin, and I arrived, we received no warm welcome whatsoever. We were about 15 minutes late due to being new to the area and accidentally going to the wrong location, and we apologized immediately. From that moment on, the older brunette woman who assisted us was rude and dismissive. There was no small talk, responses were short and snippy, and the overall customer service was very poor. When my wife asked for an estimate to sell some items and have a bracelet repaired and cleaned, the employee scoffed and said, "Just so you know, this is exactly why I asked how many items you had -- because we charge a fee." I explained that this fee should have been mentioned upfront or charged when the appointment was booked online. I also expressed that she had been rude since we walked in and made us feel completely unwelcome. Management may want to address customer service expectations with this employee. We had every intention of doing business here, but her attitude alone made us decide otherwise.