Amanda is a great manager and salesperson. She got us the so GEN brand soju. They were all great, but lychee and peach were amazing! Prior to coming, GEN isn't my go to kbbq place. It's good, but not my favorite. However, it was an intro for my classmates who don't really eat Asian food like that. The food was overall good, I knew the good things to order because of prior work experience here. Crazy sauce, red wine pork belly, rice paper, salad, etc. is good! I did find a hair in the potato salad, but it's okay because we were full plus it was unlimited ban chan too. Overall, food was good and ambiance was fun. Amanda stopping by to our table definitely elevated our experience! Thank you for the soju recommendation, best soju we've ever had! read more

Gen in Carrollton used to be one of my absolute favorite places to dine at in my 20 so I had high hopes coming to this location on Greenville Avenue. Came in around 4:30pm on a Sunday so it wasn't very busy at all. The ambience is what you can expect from a normal Gen location however there was nothing authentically Korean about this location compared to the Carrollton location. It felt like a gentrified culture grab that's dressing like a Korean restaurant for Halloween. My server was very friendly and helpful but unfortunately he looked pretty swamped trying to manage multiple tables. When we had put in our orders for food, it did take a little while for the uncooked meats to come out. Once we had cooked our first round, we unfortunately waited for like 20 minutes until our server came back to put in additional orders. During our 2 hours there, there was a lot of sitting around time with our grill burning the meat scraps waiting for a new grill top to be placed. This burning just caused more smoking and tinging of the nostrils. I had also asked for a drink refill which I had never received in the 2 hours I was there. When I asked for a to go cup instead since it was time to leave, I was given my soda refill in a plastic bag that had no business being drunk portably. The server was clearly overwhelmed and management needs to address the operations at this location. I also need to mention that we were just given a single pair of tongs and scissors to use our entire evening. You need to be prepared for cross contamination because your tongs will touch all of the raw meat. Next, I'll mention the quality of the meat itself. This place has unfortunately become a product of a struggling economy with increased prices for lower quality of food. Almost all of the meats we cooked had a powdery texture. I consider myself an expert on cooking at a Korean BBQ restaurant so I know I don't overcooked it but the texture left a lot to be desired. The flavors were fine and I did enjoy the kimchi and the Japchae noodles however that's where my enjoyment ends. As for the drinks, we ordered the Lychee Soju out of the pitcher and it was sweet and flavorful. I have read reviews of how Gen has really declined over the years and now I've gotten to experience that sheer disappointment. I can no longer recommend this place to anyone as I once have. I've been to this business several times in the past and I'm not sure what it'll take to win me back. Thanks for the memories! read more

Pretty disappointed. We were provided with minimal instruction even after explaining that our party were first time visitors. The server indicated we should order appetizers and proteins. It went downhill from there. Food: the rice provided in individual bowls was cold and dry. It seems it was portioned out at the beginning of the dinner rush and not fresh from the rice cooker. The appetizers were also cold. Cold calamari and fried chicken pieces served cold are really bad. The proteins were okay, bery standard. Additional sauces were ordered off the menu but arrived very late and after the proteins were eaten. On the second round we ordered more rice which also arrived cold. We also ordered vegetables nut received onions and bell peppers. The kimchi was so mild and lacking flavor. The best item was cucumber salad but it was actually pickled cucumber. The drinks: all sweet. A milk tea ordered half sweet was syrupy sweet. Order beer or water f you don't want sweet. Other Korean BBQ will provide extra utensils for cooking and serving but not here. Cross contamination is real possibility. Don't expect a new cooking service between your courses. You get a slice of radish to clean your cooking service. For $30 person I already had low expectations, but it was worse than I could imagine. Save your money and go somewhere elae read more

Average kbbq spot but points for location. Good cuts of meat, clean interior, and as well as nice servers. However, it seemed the restaurants pacing was all over the place. We got served sides at awkward times , hard to order and it seemed like they weren't communicating well. AYCE was $30.99 and we got an order of yogurt soju ($17) which was light and refreshing. Standout orders were the garlic samgyubsal, and hangjungsal. Not too fatty or tough. I'd skip on bulgogi and go for the the spicy one. I'd also recommend the Chadol! Would come back if I had a strong craving for kbbq read more

Gen Korean BBQ House - Spare ribs and brisket - Barbeque Near Me - Dallas, Texas

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GEN Korean BBQ is hands-down one of the best all-you-can-eat Korean BBQ spots for the money. The variety is huge. Everything from sweet and savory cuts to bold, spicy options--and the quality is consistently great. Their à la carte selections give you even more choices if you want to branch out beyond the AYCE menu. The staff is always friendly, attentive, and quick to help, and you can tell they follow safe food-handling practices, especially with all the raw meats constantly coming out. Every meal comes with the full spread of Korean accoutrements, and there are even more sides you can request if you know what to ask for. Great setting for large parties or an intimate date night. I've been here a few times now, and every visit has been delicious and worth it. Absolutely will be back. read more

Gen Korean BBQ House - Guy Fieri with a massive hawg. - Barbeque Near Me - Dallas, Texas

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I often eat at Gen and have dined at locations across three states. This location is the absolute worst. Every time they are out of something- and not obscure things- but experience staples: Kimchi, Galbi, Coke, Kirin- they've been out of each during various visits. They're always short staffed and service is incredibly slow- not to mention most are far from friendly. I've currently been waiting for 15 minutes to receive the plate of meat I ordered- our server is on his phone in the back and there is a female employee laying in the booth closest the bathroom, also scrolling on her phone. This place needs a more competent manager, appropriate staffing and some serious training. read more

Right as you walk in you are greeted to a nightlife ambiance where Dallas meets Korean BBQ. Didn't take me took to get seated, as the front of house person named Mimi, took me in right away. The menu is QR coded so you'll have to use your phone to look at the menu. They have a lunch and dinner menu. I came in right at 2pm and because it was a holiday I was able to order off the dinner menu which was $8 more dollars than the lunch menu. The dinner choices were a whole lot better offering better meat choices. Once seated, three types of kimchi come standard along with rice. Cabbage, cucumber and radish was the kimchi they offered. I ordered two beef belly's, chicken and a spicy pork bulgogi. I also ordered an appetizer, calamari rings. Now my experience with Korean BBQ was because of year long rotation to South Korea when I was in the military. So I know what to look for in terms of grilling and meats. Cooking the meat was easy as always. I did have issue with the grill seating. I felt like it didn't sit probably and whenever the meat had to be flipped the grilled almost inverted into the burner. So just keep an eye on that. The spicy pork bulgogi was delicious, the marinade they put on it has this sweet but spicy tang to it. The honey chicken was mediocre, it had a light taste to it, nothing special. The calamari rings.. oh boy. I felt like I was eating an onion/mozzarella ring. I do not recommend this. Normally I like eating the meats with lettuce almost like a lettuce wrap but they didn't have that option here, just a salad. I cooked the honey soy beef belly and gochujang beef belly at the same time. The honey soy beef belly was amazing, had a nice sweet taste to it. The other one was not that great, no flavor at all. They do offer different oils and sauces, but I never go for that. I would say the portions size are generous so that is a plus. If you want Korean bbq at a good price with good quality meats then come to Gen's. Edit: I initially gave this review a 4 star rating. However, I am changing it to a 1 star because I want to make the community aware of what may be happening in this establishment. I was charged $38.89 on my debit card and left a $10 tip. I received a kotidicaiton from my bank that a $20 tip was attempted to be taken out from Gen Korean BBQ House. I was appalled as I did not leave a $20 tip I left a $10 tip. So I called Tuesday morning as soon as they opened to find out why my card was charged a $20 tip. The manager told me they were going to hunt down my receipt and give me a call back. That call was never returned by the manager that day. I call again the next day. I talk to a different manager. The manager told me the same thing, and guess what? No call was returned. So to people that visit this establishment. Carry cash and pay in cash, because they may be up charging on people's cards and people may be unaware of the charges. read more

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Hands down the best Korean BBQ spot in DFW. I've been to hundreds of Korean bbq places all over the country and I can honestly say I don't think I've had better. Amazing food complimented greatly be amazing service from Ezekiel. How do I give this place 6 stars?! read more

Okay so this was quite an experience I had never done Korean bbq before so it was definitely an adjustment. Thankfully I went with people who had been and can cook! It's a very interesting concept bc you cook most of the food yourself! The first thing I noticed when walking in was that the floors are VERY slippery-my friends said probably bc of all the oils. We left smelling like smoke/bbq/food?? Which I heard is normal. All that to say, everything I ate was so freaking yummy and I'd definitely do it again! read more

Gen Korean BBQ House - Round 1 - Barbeque Near Me - Dallas, Texas

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Food quality seems average to low. Price high. Service below average. Cleanliness was only ok. I wouldn't eat here if my kids didn't insist occasionally. There are much much better options at the same price point. read more

Amazing Korean BBQ with high quality meats and great flavors all around. The atmosphere was fun and welcoming. Our server, Jesus, took incredible care of us, attentive, friendly, and on top of everything. Manager Venda also made the experience great by taking the time to explain the menu and guide us through our options. If you're looking for incredible Korean BBQ with outstanding service, this place is a must visit. We'll definitely be coming back and asking for Jesus again! read more

Gen Korean BBQ House - Barbeque Near Me - Dallas, Texas

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Server Gisselle was amazing!!!!. I love the soy sauce they have so I asked for a jug, and she brought be a big bowl. Made my night because we ordered a ton of stuff! It was DELICIOUS. Highly recommend! read more

Gen Korean BBQ House - Barbeque Near Me - Dallas, Texas

The ambience is great for a cool evening out, the service was fantastic, I really loved the pancake dessert and the Korean fried chicken! Also all the pickles and kimchi was a great palette cleanser read more

Gen Korean BBQ House - Pancake - Barbeque Near Me - Dallas, Texas

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We went here on a Sunday at around 11:30am. There was only one party in there, but as the day went on at 1:00pm the place was half full. Here are some warnings, just be careful where you walk as in most korean BBQ places the floor gets slippery with all of the grease involved. They have three types of menus to eat 1. Lunch menu from Monday to Thursday, rest dinner prices 2. Dinner menu Friday, Saturday, Sunday 3. $20 dollars for premium meat We ended up getting #3 which ended up costing us $51 dollars a person as we had the gift certificates that we got from Costco. They sold these at the Grand Prairie location if you want to know. We ordered mainly from the premium beef. I enjoyed the short rib on the big bone the most as we ended up getting two. I tried the ribeye steak and I enjoyed it, but my wife thought it was tough. We tried the wagyu beef, but it tasted like pork belly. We tried the sliced thin beef too and that was good as well. We got the lettuce salad which I substituted for the rice. Service was pretty good they were nice and were prompt. The manager even got involved serving the food. It will get slower as it gets busy, but it is okay. We did not enjoy the appetizers too much as I thought the Korean Fried Chicken was dried and it came with chicken breast. The noodles was alright. I did enjoy the dessert though the fried donut with filling, but I wish they did have ice cream as there is a lot of grease. Overall, I enjoyed the food, but it is something I could not do every week, but good once in awhile. read more

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We have been to another Gen location and service/food quality was always on point. Was excited to have one closer to central Dallas so we don't have to drive to Carollton. However, this location disappoints. Our side dish came out looking like it was taken from another table, half eaten (see pic below)---my friend and I looked at each other in disbelief. The kimchi was frozen when it arrived. Thankfully the meats were flavorful enough to make up for this appalling experience. Will be driving further to Carollton to get better K-BBQ. read more

Gen Korean BBQ House - side dishes came out looking like this when we sat down. Looks like it was half eaten by another table. - Barbeque Near Me - Dallas, Texas

Food was delicious as always, with a wide variety of meats to choose from. They recently released their own soju line and we got to sample the melon flavor. Our favorite meats were the marinated hawaiian beef and the gochujang beef belly. Bonus points for the tasty appetizers like spicy rice cakes, cheese corn, and calamari. Shoutout to Jesus for the excellent service. Thank you! read more

My husband and I came to celebrate our wedding anniversary at Gen BBQ in Dallas, and we had such a wonderful experience! Kayla provided superb service from start to finish. She was so patient and helpful as we navigated the menu, answering all our questions and making great recommendations. Great food with even better service. Thank you Kayla! read more

Got in line to be seated at 2:55pm. Was asked to join the waitlist as they were backed up in the kitchen. On the waitlist for 15 minutes. Were charged for dinner which starts at 3pm and is more $$ Food was delicious. Have to ask for more sides and condiments. Service was very slow because there were not enough servers. 4star for food -1 star for poor management read more

Gen Korean BBQ House - Barbeque Near Me - Dallas, Texas

Love coming here! Katie is an amazing person, she is super attentive and has been kind both of the times I have been here. She made me and my family feel welcomed and we can't wait to come again hoping she's there. The food was delicious and had had no issues at all. Ask for Katie on your next visit, you won't regret it! read more

Gen Korean BBQ House - Premium proteins - Barbeque Near Me - Dallas, Texas

This Gen is a disgrace to kbbq tbh. Visited on a weeknight, most of the outer tables were taken. Service - like others have said, the waiters use iPads so either they're understaffed or they just forget to put in your order. Food - the meat was standard for AYCE but the banchan seemed old, rice was crispy and mushy (Asians know this means you got the bottom of the barrel rice that's been in there awhile), and the rice cakes are dry and cracking. Japchae way oversoaked with sauce and like one piece of bell pepper. The air circulation is good and it's in a good location. I hope they can improve! read more

Katie was absolutely amazing! She was so kind and truly went above and beyond while my cousin and I were celebrating my engagement. She made the experience feel extra special and made sure we had everything we needed. Her positive attitude and attentiveness really stood out. We will definitely be back and paying her another visit. Thank you, Katie, for making our celebration unforgettable! read more

This place always hit the spot food and drinks were amazing! Andrew our server was the best! We will be back! read more

Gen Korean BBQ House - The food and drinks were amazing our server Andrew had the best customer service he was super attentive. We will be back! - Barbeque Near Me - Dallas, Texas

Food was amazing, the service was excellent, we got the menu explained to us by the manager Venda and our server Jesus went above and beyond to make sure that we were attended the best the whole time there, will me coming back for sure and make this a new recommendation for friends. read more

Gen Korean BBQ House - Barbeque Near Me - Dallas, Texas

Outstanding Servers, But Management & Operations Need Serious Attention Getting checked in and seated was a breeze thanks to Ezekiel, who made our arrival smooth and welcoming. He handed us off to Kayla, who was truly exceptional -- attentive, friendly, and far exceeded expectations throughout the evening. This was our first time visiting this Greenville Avenue location (we've only been to the Carrollton sister location before), so we were excited to try it. Unfortunately, several operational issues stood out. When Gabriel, the manager, stopped by, we mentioned that three of the dishes we had requested were supposedly unavailable. He then stated that some of those items were actually in stock, revealing a breakdown in communication between management and staff that directly affected what we were able to order. There were also some clear quality-control and oversight issues: * Every glass plate we were served on was chipped or cracked, which is a safety concern and unacceptable for any restaurant. * Most of the staff were grouped around the kitchen doing nothing while guests on the floor clearly needed attention. * The women's restroom had no paper towels, which is a basic but important detail that was overlooked. To make up for the inconvenience, we were offered a complimentary beer, which raised concern. In Texas, alcohol can't be given away freely as compensation unless it is part of an authorized promotion or properly comped through TABC-approved procedures, making this an inappropriate way to resolve a service issue. Despite all of this, the front-of-house team truly shined, especially Ezekiel and Kayla. With better management, communication, and attention to detail, this location could absolutely match the quality we've experienced at the Carrollton location -- but right now it falls short of that standard. read more

Went with a huge party and this location was so great with us! Our server was on it with the refills and the ordering and she really dealt with all the meat we ordered (we ordered SO much). We never had to wait on anything, it was amazing. I feel like the meat quality at this location is also better than the Carollton and Frisco ones. read more

Food was not great, Service was slow and unpredictable. Overall just a blah not that great of a food experience

This location was just not as good as Carrollton. The service wasn't very good and it wasn't even that busy. We had to ask 100x for water and grill changes. Our server kept running away so we kept having to track her down for things. In Carrollton you don't even have to mention the grill changes because they're on top of it. Food was fine, but service is everything at places like this. read more

Very disappointing experience at this Gen KBBQ location. We came in on a Tuesday around 5 PM, and the restaurant was not busy at all, yet the service was absolutely terrible. After being seated, it took over 20 minutes for anyone to even acknowledge us and take our drink order. No explanation, no apology. Once we finally ordered food, it took another 15+ minutes, and when the food arrived, they only brought one item (brisket) even though we ordered brisket, prime steak, and calamari. The rest never came. We ordered additional rounds, and the same thing kept happening--one plate at a time with long delays, while other tables that arrived after us were being served quickly and efficiently. To make matters worse, we asked for a manager twice and never got one. No follow-up, no accountability, nothing. This was one of the worst Gen KBBQ experiences I've had. I do not recommend this location at all. If you want Gen KBBQ, go to the Carrollton or Arlington locations and avoid this one at all costs. read more

The food was delicious. With the dinner time menu we got a whole steak, appetizer, all the meat you can eat, ramen and soju (yogurt was yummy). The server was attentive and very helpful and helping me decide on food choices. The vibe was hitting, go at night time it's beautiful in there. read more

Gen Korean BBQ House - Pork ribs, shrimp and veggies - Barbeque Near Me - Dallas, Texas

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Great place for large groups! Keep in mind they only take max two cards for payment. read more

I've had good experiences at Gen Korean BBQ before, but this visit in Dallas was frustrating. When we arrived, I asked to sit at a specific table--the same one I had last time--and the hostess said yes. Then she directed us to a different table instead. The next couple that came in was seated at the table I'd asked for and started eating well before we even got our grill working. Once we sat down, our burner didn't work. We had food sitting on the table for about 20 minutes while the waiter kept coming back every few minutes to try again. It was nearly half an hour before we could actually start cooking. The food was good once we finally got to eat, but between the seating mix-up and the long delay, it really took away from the experience. read more

We've tried most of the Gen chain of Korean bbq in DFW and finally got a chance to try the new Arlington location. The place was packed on a Sunday afternoon but the wait was short. Service was good and the choices extensive. We had the regular dinner which is around $30.00 each for all you can eat. They have a premium menu that is about $50.00, but to be honest I couldn't see what was $20 better. Bulgogi, spicy pork bulgogi, la galbi and japche, all perfectly marinated and seasoned. Grills are new and clean, no smoke, so all in all a great meal. read more

Gen Korean BBQ House - Sides - Barbeque Near Me - Dallas, Texas

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When to Have Lunch with My Girlfriend and Victor was our Waiter I just want to Thank-you for your awesome Customer Service!! And The food Was Delicious thank you to the Cooks as well!! Place is Nice Low Light clean! The floor is little slippery tho. Other than that Bomb read more

Best Gens location by far compared to the ones in Carrollton and Plano! It's definitely my go-to spot whenever I'm craving AYCE meats. I highly recommend the "honey soy beef belly" and "pork jowl", and don't skip out on their "crazy sauce", it's so good! read more

Such a fun and new experience! I've come here about 5 times in the last 2 years for birthdays, get togethers, celebrations, ect. And it's always an absolute blast! I suggest going at lunch since it's often quieter (plus you get lunch pricing). Love the spicy bulgogi, if you enjoy something spicy. If sweet/savory is more your speed the honey soy beef belly is also amazing!! Such a cool atmosphere, you have a lot room where ever you sit so you don't have to stress about not having elbow space with your neighbor. Staff is always kind and helpful when it comes to asking questions on the menu. read more

Love Gen Korean - the experience and the food is just something to try and enjoy! The Galbi is my favorite - definitely reminds me of Mexican tablitas. read more

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We had a great time at Gen. The food was great and the service Gisselle gave us was amazing. Will definitely be going back.

Venda is a great server at this location! Definitely super nice, 10/10, food was great!, would come back again!

We got lucky and ended up coming here the night before their grand opening! Thankfully, there was no line when we got there (8pm) and they had several available tables. Out of all the available tables, we were sat at the table next to the kitchen and the ventilation was HORRIBLE. I ended up having to switch seats because smoke was blown directly into my face. Not the most ideal first impression. The manager came over and talked to us, but instead of seating us at a different table, he just apologized. The table was also right next to the kitchen which was distracting and annoying because waiters/waitresses kept running past us and yelling lol. The food was good and fresh. I've been to the Richardson location many times and the food is the same great quality. Our waitress was super sweet and attentive. She made some great suggestions. Overall I don't appreciate how the managers didn't move us to a different table or booth since I was clearly uncomfortable with the smoke blowing directly to my face. He could've addressed the situation in a better way or sat us at a better table. read more

Gen Korean BBQ House - Sweet pancakes - Barbeque Near Me - Dallas, Texas

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I know these pictures suck but I was living for the moment guys! This was my first time going to a Korean BBQ and it was an experience.....lol I had no idea what to do but everything was great! Everyone was so nice and attentive! It's definitely something you try at least once. What I recommend: Spicy pork bulgogi it was so flavorful and had such a nice kick too it. Beef bulgogi was great and flavorful. Now that fish Katsu is a must! It was more fish than breading and flanky! Super good! My ultimate favorite thing tho was the Doenjang soup! It was Damn good! Big pieces of tofu, squash and jalapeños! Mwah chefs kiss! It tasted so good and was a very nice open your sinuses spicy! Definitely try it out! read more

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