I go here pretty often for their lunch price, I was really pleased with the service from Van specifically. As soon as we were seated, our meats came in under 2 minutes and we got right to cooking n eating! Van was super polite, wish he could be my server every time. He worked with pleasure and quickness. I accidentally dropped some sauce and within the next second he immediately gave me napkins to help me clean it up. Shoutout to Van. read more

Gen Korean BBQ House - Honey Soy Beef and Soju - Korean Near Me - Fremont, California

Food was super tasty and they had a really nice selection of items. Van was a great and attentive server! Made our experience here awesome!

Armando provided the best service and is a great waiter and food was amazing. Vibes was goooood

I honestly been avoiding going here. Not because it is bad but just because I know the wait times will always be long. Well here we are. I went here with some friends for a birthday, we waited around 40 to an hour. What was nice is you can sit at the bar area while you wait other than standing outside so it didn't feel as long as I imagined. Because I was most likely tipsy. Once seated, my friends talked like they were some Korean BBQ veterans. They had a game plan that we all had to agree and stick to so we can get the maximum amount of meat we can for our money. They can take a long time to bring you your 3 types of meat here so please plan accordingly (like my friends did) All I did was cook and eat. It was like a Korean BBQ marathon. Overall the food was great. We were full to the brim with some of us with meat sweats at the end of the night. Mission accomplished. read more

Gen Korean BBQ House - Korean Near Me - Fremont, California

See all

We have been coming to Gen Korean BBQ for nearly 50 visits over the years. We have brought many friends, family members, and guests because this has always been one of our daughter's favorite restaurants. Unfortunately, we have experienced rude and disrespectful service on multiple occasions. We chose to overlook those incidents every time because we enjoyed the restaurant and wanted to keep coming back. However, what happened tonight was completely unacceptable. After waiting patiently for over an hour with our guests and two young children, we were finally seated. To our disappointment, several of our favorite menu items, including Kimchi Fried Rice and the brisket sauce, were unavailable. We decided to continue with our meal anyway and ordered our meat. The food never cooked properly because our grill was clearly malfunctioning and would not heat up beyond a very low temperature. Our server told us they would speak with the manager and that we could possibly move to another table. When we followed up later, we were simply told that there was nothing they could do. When we asked to speak with the manager, a young employee from the kitchen came over instead. Rather than trying to resolve the issue, he asked our ages and then became extremely aggressive and disrespectful. It was one of the most shocking customer service experiences we have ever had. When we explained that we expected at least a sincere apology for the situation, they refused to apologize and refused to provide any meaningful customer service. As a result, we had no choice but to leave the restaurant hungry at around 9:00 PM with two young children after spending over an hour waiting. We sincerely believe the way we were treated was discriminatory and completely unacceptable. We cannot remain silent after being treated this way. We will be pursuing all appropriate avenues to report this incident and protect our rights as customers. This experience has permanently changed our opinion of this restaurant, and we hope no other family has to go through what we experienced tonight. read more

Dined here for lunch today which is the best deal at $21. 95 pp M-Th. Combine that with the Costco gc and nothing beats the savings. Service by Eric was on point, attentive, and fast. He switched out our burner 3 times in 1 hour. Everything is delish and I'll definitely be back sooner than later. A new manager, Maurice came to introduce himself and was very welcoming which was much appreciated. read more

Gen Korean BBQ House - Korean Near Me - Fremont, California

What can I say. This place was never worth the hype. Service was alright and food use to be really good but now it lacks quality and flavor. Wish they cared of their employees and gave them help. They only care of saving money through efforts of the servers and it is costing them everything. Hopefully they can fix this soon. read more

Food couldn't have been better just thinking of my time here makes me want to go back Service was even more fantastic service was better than the one in concord (the one I usually go to). Cant wait to go back read more

Arrived for an early dinner no wait time . Started at the full bar with a soju which is 50% off due to FIFA. Which is playing on the big screen . Choose the premium deal which is $50 per person . Totally worth it if you eat a lot . Downfall is everyone has to purchase it no matter if you can eat or not . Anyways we went with it . Pricey for a meal but for special occasions it's a great spot . Waiter was extremely friendly and fast. If it wasn't so expensive I would give it 5 stars . read more

See all

Came through to Gen Korean BBQ in Fremont and honestly had a solid experience overall. The vibe is definitely lively and a little on the louder side, especially during peak dinner hours, but that's kind of expected with AYCE KBBQ spots. We had a short wait, but once seated, service moved pretty quickly. Our server was attentive and kept the meats coming without us having to constantly flag someone down, which I really appreciated. The meat quality was good for all-you-can-eat--favorites were the spicy pork, garlic chicken, and the Hawaiian steak. Everything came out fresh and well-marinated. Sides were consistent, nothing crazy but they did the job. Grill was changed out regularly, so no issues with burnt flavor carrying over. Only downside is it can feel a bit rushed when it gets busy, and parking around the area can be a little hectic. Also, if you're super hungry, pacing your orders is key since there's a time limit. Overall, a fun spot to go with friends or a group if you're trying to eat good and leave full. I'd definitely come back. read more

Gen Korean BBQ House - Korean Near Me - Fremont, California

This location most certainly went downhill and it does not seem to stop. Tables are super sticky. Grill plates do not stay in place. Forcing big parties to sit in booths. I am sorry but let's use some common sense here. Menu has changed, it's not terrible but they have removed something's to include some mexican inspired meats for tacos. It is a nice touch for sure. Service is fine but you can tell that they are short staffed and the kitchen is always super slow so order anytime you have a chance. They do limit you to 4 meats (and maybe an app) per round. read more

Went here on a friday night at 6pm and it wasn't too busy yet because they seated us right away. We had Justin as our server and he was very friendly and reliable with our orders. They served the food pretty quick but the drinks took a while because it was only him who was delivering the drinks and it wasnt only us who he was helping out. The ambiance is the same as usual great vibe and the place was clean including the restroom. The last time we were here was 4 years ago and its still almost the same, the only thing that changed was their menu which they have a premium now that adds $20/person. Will come back again next time, thanks Justin!!! read more

Great value for the price!! $25 for lunch, $32 for dinner, all you can eat. Our servers were also so attentive, and wait is not long despite a full house. It was also a treat to watch the GSW game on such a big screen. Will have to keep their bar in mind for game days! read more

Gen Korean BBQ House - Half of our spread - Korean Near Me - Fremont, California

See all

Never done anything like this before, so I was excited. The place is really cool inside. Has a massive tv. There is a bar and bbq tables, also tables for the none bbq people. We had many of the choices of meats. The Hawaiian bacon was really good. Short ribs and spicy chicken we also really liked. The shredded brisket was not worth all the hype I heard about. Appetizers we had potstickers and they rocked, also the fried calamari. The calamari has really good flavor and the dipping sauce went great with it, only issue it came out room temp. Our waiter was great, gave us a lot of info for our first time. Drinks got refilled fast. Oh, bathrooms nice and clean. The floor was slippery all through out the place! So be careful, I slid trying to get out of the table. Parking lot is rough! Hard to find a spot. Yeah we will go back, at some point, it is different and that's cool. read more

See all

This place is a whirlwind of fun. Food was amazing. Service was good and the environment is very stimulating with their larger than life TV screen on the wall, music playing and birthday celebrations all around with loud pots and pans banging all around us but definitely a place to go to if you want to have a fun time. When you get home, you will have to wash everything you wore and take a shower because the smell of all the delicious food that you just ate will be on your clothes and in your hair. Definitely recommend the beef, chicken, and potstickers and get the green salad If your carb conscious. I put all the meats and sides and sauces on top. It was amazing! Come hungry ! read more

Gen Korean BBQ House - We practically ordered everything we could consume in 2.5 hrs. Come hungry! - Korean Near Me - Fremont, California

No matter how busy this place gets, the servers are always on top of their tables. We consistently get great service, and we love that even when our regular servers aren't assigned to our section, they still stop by to say hi. At this point, we joke about how often we come here because they actually remember us--and honestly, I love that kind of attention. It's been the same servers taking care of us over time--Erik (who we haven't seen in a while), Sai, and Mondo--and they're the ones who really stand out. Our favorite bartender, Anthony, has also always been wonderful. The level of attention and memory they have for regulars makes a big difference. Our go-to meats are the brisket, honey soy beef belly, and spicy beef belly. We cook all three together, and the way the flavors meld is seriously so good. We'll usually order a couple plates of the red wine pork belly as well--that one is always a must for me. One time, Mondo even dropped off an extra plate without us asking because he already knew we'd order more pork belly anyway. We also love getting the Hawaiian steak and using the pineapple twice--grilling it over the brisket and then adding salt and their crazy sauce. Absolute flavor heaven. One time we told Sai to bring us his favorite meat. He asked if we had any restrictions, and we only said no chicken since it's sometimes hard to tell if it's fully cooked. He actually remembered that. My cousin loves the calamari steaks, and Sai brought those out along with his favorite dish. I can't even remember exactly what the other meat was, but we knew it was beef--and whatever it was, it was really good. Thank you to the team for always delivering great service. It's the food, the service, and those personal touches that keep us coming back. read more

Darrell provided exceptional service from start to finish. He was quick, efficient, and incredibly kind throughout our entire meal. We never had to wait for anything--he was always attentive to our table and seemed to anticipate what we needed before we even had to ask. The biggest surprise was finding out that he's actually a bartender. You never would have guessed because he handled serving our table like a seasoned pro. His professionalism, friendly attitude, and attention to detail made our dining experience outstanding. Give that guy a raise! Employees like Darrell are hard to find, and he truly deserves recognition for the exceptional service he provides. We'll definitely be back because of him! read more

Gen BBQ has been one of my favorite affordable all you can eat Korean BBQ spots for over ten years. I have been to every location in the Bay Area and the Fremont one is definitely one of the better experiences. I have been here a few times and the service has always been solid. It can be a little slow at times, but it is nothing compared to the Concord location. Service really depends on which server you get, but overall Fremont has been consistently good. I live in San Leandro so I usually choose between Fremont and Concord. Concord is easier to drive to because there is less traffic on the way, but once you are there the service moves so slowly that it cancels out the convenience. Fremont always has traffic, but once you sit down things move much faster and the overall experience is better. That is why Fremont is still the one I prefer. My go to dishes are the honey soy beef belly and the red wine pork belly. They are always flavorful and cook perfectly on the grill. Ohgane in Concord is still my favorite Korean AYCE, but I go there on weekends since they don't offer lunch pricing. read more

See all

Foods on point services always on point vibe is upbeat but yep still personal price is good for the amount of food you get been here over 14 times always good never leave there unsatisfied!! read more

Gen Korean BBQ House - Korean Near Me - Fremont, California

My friends and I came here for dinner and we tried the premium menu. The meats were good and well marinated. Some cuts were too fatty for me but my friends like fatty. My favorite was the galbi and I like to eat this with salad and pickled radish. Our server worked very hard, but you can tell they were understaffed. They did not however enforced a time limit on us as a result. Causal. Shopping center parking lot. Please come and create your own adventure. read more

See all

It's been a while since I've been back to Gen, and today I took my in-laws from Taipei to have a good AYCE meal following their late arrival last night. Not only were we pleasantly surprised by the reasonable weekday price of $22/person for lunch, but the stars are for our server Twin, who was friendly, attentive, and very efficient with our multiple orders! Thanks for a good dining experience for our out-of-town guests! read more

Gen Korean BBQ House - Korean Near Me - Fremont, California

See all

Celebrated my birthday with my girlfriends and we received great customer service. Khaled was superb with his communication and always checked on us to see what we needed. Definitely will come back. Their in house Soju (Lychee) was delish! Thank you so much for making my birthday special and keep up the great work. read more

See all

Horrible customer service receptionist was very rude Gave us hair in our sauce and top of that gave us wagyu premium and charged us even though we had no idea it was premium will not return avoid this place if you can read more

Such a deal for a fun and tasty meal! All you can eat, easy to cook, helpful servers and full menu with lots of options. 2 hour time limit but it was plenty of time and we didn't feel rushed. My first KBBQ experience and definitely enjoyed it! There is a long wait time so put your name on the list early. read more

Gen Korean BBQ House - Korean Near Me - Fremont, California

Five stars. Gen Korean BBQ in Fremont is excellent and consistently delivers a great dining experience. The meats were flavorful, well seasoned, and cooked perfectly, and everything came out fresh and hot. The banchan and sides complemented the meal well, and the service was attentive without feeling rushed. One tip that is absolutely worth sharing is to check Costco before you go. They sell Gen Korean BBQ gift cards at a great value, usually around $80 for a $100 card, which is an easy 20 percent savings and makes the meal feel even better. The only small suggestion I have is for solo diners. If someone is eating by themselves, it would be helpful for servers to mention that half orders are available. I ordered four items and didn't realize they were all full portions until the end. I was completely stuffed and would have loved to try more variety if I had known smaller portions were an option. Overall, great food, solid service, and excellent value, especially with the Costco gift card deal. Highly recommended. read more

Gen Korean BBQ House - Korean Near Me - Fremont, California

We love coming here for the thinly sliced meats. Service is good. Items do take awhile to come out but overall we enjoy coming to GEN. Ambiance is family friendly. read more

Gen Korean BBQ House - Korean Near Me - Fremont, California

Gen is overall just ok for kbbq. It would be nice if they let you order off a tablet like most other places, having to wait for a server to come take your order sucks especially when you can only get four meats each time. Honey soy beef belly is definitely the best meat, takes hella long to get more tho since you can only get on at a time and then your waiting for a server again. too much waiting. shoutout my server joseph tho he was great and super attentive, seemed like they were rly understaffed tho which kinda killed the vibes since he didn't have as much time to chat w us. they should rly get tablets for customers to order with so the servers have a little more time read more

I came to this Gen location maybe 2 or 3 years ago since it was the closest one to me. However, I visited for the first time in a while and it has seemed to go downhill. I went with some friends during lunch and it was dead. Maybe 5 other tables in the whole restaurant, when I was preparing for a wait. Even so, nobody greeted us or rushed to seat us. I also understand this is a kbbq place but it was so dirty! I felt oil as I slid into the booth, I nearly slipped on the floor walking to the restroom, we had to request a grill replacement before we even started eating, and needed new small plates. The food is still good, they have a good selection of meats on the standard menu, great sides, and it seems like they added a lot of new sauces. The brisket wasn't the bright red color I'm used to but it still tasted good. Our server was really cool but I'm not even sure he wanted to be there. I would recommend driving the extra distance to a Gen in San Jose or Santa Clara. read more

Finally went to a Korean barbecue place. The experience was fun and I did enjoy the food. The biggest thing that stood out to me from this experience was that our waitress was very attentive and kind. The food was just ok. I wasn't impressed. Nothing memorable to me. I've been to way better places with better meat cuts. If the price wasn't as expensive as it is, my opinion would be different. But for $69 ( premium with a drink + tax & tip ) a person it's just way too expensive. If you have a small stomach like myself this just isn't going to make sense. I probably ate $20 or less worth of meat, and then I was full. With that said, if you have a big stomach and have the ability to consume large mounts of food, it might be worth coming in for a visit. In regard to ambiance the place is well decorated but I just feel it's a bit dirty. It's just doesn't feel as clean as it should. I give them a bit of slack, after all they are having people cook their own food. So the job to keep this place clean must be tremendous. So my overall opinion: Food ( taste) = 7/10 Ambiance = 6/10 Service = 9/10 Value = 5/10 read more

See all

Joseph was great to us and gave us the best service and constantly checked on our needs! We are happy to visit this location with people like Joseph taking care of us! Thanks again. read more

Food was really good as always at GEN but service was not it. Waiters acted as if they were better than the customers and when we asked for anything they wouldn't say "oki" to acknowledge what we asked for. We asked for a grill change and one of the waiter said "I ALREADY got it" as if we were being annoying and a nuisance. When we asked for the bill one of the waiter walked away and came back to toss it onto the table. I get that it was a busy night, but it does not justify the service that was given. We didn't need super nice service just okay service is better than whatever this was. read more

If I could give a 10 I would. The staff is fantastic and the manager Scott goes above and beyond. My family and I come here once a week they know us by name and greet us everytime. Service is great Armando is fantastic read more

Food * The usual expected quality for big KBBQ chains, nothing fancy but still good. We particularly liked the honey soy beef belly. Service * Sadly, we've been here a few times already and usually service is good although the wait time is long. This time in particular the service was really poor. We got there and they took 10 minutes to be seen by a server or any drinks put in. After we put in our orders, we got our meat orders but the drinks never arrived. We had to flag someone down and only got our drinks (waters and cokes) after putting in our second round in. For the rest of the night, we would get our orders taken but they wouldn't arrive. We had to flag someone down after each order we put in (we only ended up having like 4 rounds by the end of the night with 6 people). By the time the meat arrived the stove was burnt from nothing being cooked for so long and then we would have to wait for a stove replacement. Most of the group was upset since we were really hungry, and we don't expect exceptional service or anything just to get our orders in and delivered nothing else. I think the main problem was in the fact we were a group of 6 people and they said our group would only get 4 orders at a time. From past experiences, it's usually 4 orders to a grill. Maybe because they sat us at one grill that the rule was in place, but it would have saved them service time if they gave us even 5-6 orders at a time so that we don't finish the round in less than 10 minutes. I've worked as a server, so it's possible they are short staff and have to stretch to over many tables, but sadly won't be coming here again unless we have to since the location is convenient. :( Ambiance * Since it was dinner, the noise level was loud. The floors under the table were wet and oily. read more

Never been to a Korean bbq place that's this good , ambiance and service is great , a little on the pricier side but definitely a yes from me and my family. read more

If the team has new management it really showed this evening. Food came quick to the tables and the service was on point. Big shout out to our server Armando. This guy was friendly, sociable, and made sure things were dialed in. He had the whole section on lock and it showed his skills and attention to detail. The guy was taking notes and putting orders in the computer so he never forgot anything. This is someone you want to coach and make a leader within the organization. Thanks Armando, you made the experience great. read more

Had an awesome family dinner. Arjay is the man! Glad to have him as our server. He took care of every request and made sure we stayed well fed. read more

I go here a few times a month wether it's the afternoon or the evening the service is always great. Once you get started with your first round the food doesn't stop flowing. My personal preference is the Chadol and Hawaiian Steak. The vibes are always high energy with so many people cooking up their food like a pro. read more

Gen Korean BBQ House - Beef Bulgogi 1lb Chadol 1lb Spicy Chicken 1lb Radish Paper 1lb - Korean Near Me - Fremont, California

Jose was an absolute phenomenal waiter. For it being his first day, his customer service was out of this world, it's something that is really lacking in this day and age. It too was my first time at this establishment and we came here for my daughter's birthday, he made it a very memorable experience and I will definitely be coming back. read more

Gen Korean BBQ House - Korean Near Me - Fremont, California

This is a go to spot if you are super hungry and want to eat a lot. This spot is located in a shopping plaza. This Gen is usually pretty busy, especially on weekends. I usually order beef belly, brisket, galbi short ribs, salad, japchae, soondooboo, and veggies. It's well kept and clean in here. read more

go to gen kbbq a lot, and it's usually a hit or miss. i guess it depends on the day and time you go but always expect a wait regardless. the service is usually either excellent or you get a waiter that forgets to check on you. the meat one day could be the best meat you've ever had and then you go a different day and the meat has no flavor and is super chewy. i still like going to gen but def think there are better kbbq places out there (i love daikon!) read more

Gen Korean BBQ House - Korean Near Me - Fremont, California