Excellent customer service. Shop got me in fast and completed the job quickly and at the estimated…read morerate . Hopefully I won't have to come back for a while, but next time I am in a jam these guys are top of my list.

Great experience, friendly, efficient and got the job done…read more 28 year old BMW needed some tlc and Edmonds Automotiive delivered. Fair pricing and prompt. Thanks team!

I found this repair shop through Yelp, and they were one of the first ones to respond to me with a…read morereasonable price for inspection. Looking at their reviews, I was hopeful that this would be a good experience. And it was. The inspection was fast and reasonably priced and revealed four fixes for an equally reasonable price, and that they understood my intent was to keep my 2008 Nissan Rogue going for as long as I could. I was able to get an appointment fairly soon after I agreed to the fixes. They also gave me a discount after I posted a review of the initial experience with the inspection. I appreciated the respect, courtesy and lack of mansplaining. I also appreciate that they have a 12 month/12,000 mile guarantee for their fixes.

The true test of excellent service can often be found in how businesses handle issues that arise…read more I love the team at Everybody's Auto Service. I found them through Yelp when moved to Washington and felt very taken care of for regular maintenance. When a bigger issue took place, the manager Zach handled the resolution quickly and personably. I felt understood and taken care of. I really respect this team and appreciate the level of service I received. Thank you!!

Highly recommend Village Transmission & Auto Clinic…read more I've brought my Hyundai Elantra here twice for frustrating, hard-to-diagnose issues. The first time, my car was shutting off while driving--three other mechanics couldn't figure it out, but they diagnosed and fixed it with no issues since. The second time, my car wouldn't start even after a new battery and multiple jump attempts. After towing it in, it (of course) started right up--but they still took the time to check it out and didn't charge me anything. Honest, knowledgeable, and fair. Hard to find shops like this.

alignment and suspension repair. I ended up needing to replace the tires and they rechecked the…read morealignment again with the new tires for no charge. I was happy with the work and the customer service.

I took my wife's car in because it was making some noises while turning. The initial diagnosis…read morefrom my usual mechanic (aka "enter a description into ChatGPT and seeing what it says") was a possible CV joint issue. It turned out the skid plate had detached a bit, so the fix was as simple as reattaching it to the car so it didn't scrape against anything. Not only was it a quick fix (about six hours from drop off to pick up), but they didn't even charge the usual diagnostic fee, saying they wouldn't feel right charging it given how easy it was to find and fix the issue. So total cost was about $68. Quick service with a reasonable cost and honest approach? We'll be back again!

1 star because you can't give 0 We scheduled a diagnostic…read moreappointment for Sat morning 8 am dropped of before they opened. We did not hear from them all day so called just before closing and was told they got busy and forgot about our car. Went to pick it up and they said we could reschedule and the service would be no charge so we rescheduled for Tuesday and again dropped off before they opened. Again no call all day so called them and they said they did a visual look at the engine but no diagnostics or testing. So they had it for 2 full days and did nothing. Place is worthless.

Believe the hype. Both locations are staffed with lovely folks who take their time with you, are…read morefriendly and knowledgeable. Whether it's a simple oil change or larger job - I trust these folks to take care of my vehicles. Their rates are on par with every other ASC certified shop, their calendar stays full for a reason. We are big fans of Matt's in our house.

I feel bad leaving this review because everyone I spoke to was nice, but I will be going elsewhere…read morefor future services. The attention to detail is not there at Matt's. When I came in for my scheduled appt, they did not have it on the calendar, but said they can take my car anyways. I asked for an oil change, inspection, and tire rotation. I also asked them to check one tire that was deflating faster than the others. After taking a look, they told me I did not need a rotation, and that the deflating tire was fine. I went elsewhere and it turns out Matt's got my tread measurements wrong, and I was definitely overdue for a rotation. They also did not notice a gash in my tire. And they did not reset my car system reminder for the oil change.

Went in for an oil change, came out with more issues than expected. The tech took a video of what…read morewas wrong with my car, and sent it to me so I could take it to a mechanic. Excellent customer service, and saved me service time $ with the mechanic

Stopped in to this location to top off my wiper fluid before heading on a road trip as stated…read moredirectly on their website as part of their top-off service. "Between visits and feeling low on fluids? Stop in--we'll top you off, free of charge. We'll check and fill things like motor oil (up to 1 quart), windshield washer fluid, power steering, transmission, battery fluid, and even your tire pressure. No catch. No appointment. Just quick help to keep your vehicle running strong. (Antifreeze not included in the free refill program.)" The first guy didn't even know how to open my hood. The second guy reluctantly did so, then came to my window and said, "just so you know, we don't do top off's here." I told him that I had specifically checked the website before coming to ensure that Grease Monkey does this and his reply was "well, the website is wrong. You are only entitles to a 1 quart oil top-off during a service, not other top off's anytime. Besides, we aren't set up to do that anyway." I told him I also go to Kenmore and they don't have any problems with it since it IS Grease Monkey's policy, they just fill a jug and bring the fluid to the car if the bay is full." His reply "well, go there then. We don't do that here." and proceeded to walk away. Think outside the box, buddy, and know your work policies. 1 star at best for the 1-time semi top-off of wiper fluid. Zero stars for customer service. Won't be back. Won't refer anyone to this location. Wouldn't trust them with any other services either.

The staff member were amazing helped with oil changed and patiently explained everything and how it…read moreworks. Great deal for oil change.

Total ripoff--stay away. I had to fight just to get them to honor a coupon from their own website,…read moreand it went downhill from there. Dishonest Upselling: They claimed I needed $300 in brake work; a specialized brake shop later confirmed my brakes are perfectly fine. Unnecessary Parts: They tried to replace an air filter that was only 6 months old. Incompetence/Damage: They damaged my hood latch, and once I finally got it open, I discovered they had left the coolant system cap off. This isn't just bad service; it's predatory and negligent. Go elsewhere.

Amazing Find!! Super Honest. Extremely Professional. Extraordinarily Speedy. Best Prices…read more If needed, I will be back.

Derek and his team were able to see my car for a steering issue immediately. Did not try to upsell…read moreor overcharge in anyway. Was transparent and upfront with pricing, diagnostic, and flexible in drop off/pick up time.

I was referred to CarStar Collision by the Lynnwood Honda dealership for the repairs needed on my…read more2025 Honda. I'm extremely pleased with the care they took from beginning to end, everything was done in a timely and thorough manner. They actually care about their customers and they have a great team over there. I was assigned to repair advisor, Jeff who was great to work with. He managed the entire repair process from ordering parts, submitting insurance authorizations and overseeing quality control. I frequently spoke with Raye who often provided repair updates, car rental coordinations, she was very friendly and helpful. The manager, Lisa was also very professional and accommodating. This is an excellent repair shop and I highly recommend everyone use them for their vehicle repairs.

1-Star Review I had…read morea very disappointing experience with this body shop that I feel compelled to share. On July 22, 2025, I came in to get a repair estimate after a hit-and-run, as part of my State Farm insurance claim. The staff inspected my vehicle, provided a printed estimate, and I agreed to schedule the repair for the following Tuesday. I signed a standard repair agreement and left. The next morning--less than 24 hours later--I contacted State Farm to let them know I had changed my mind and preferred a payout so I could handle the repair on my own. State Farm immediately contacted the shop to cancel the appointment. That's when the problems started. The shop claimed they had already ordered parts and demanded a restocking fee, even though: * No one told me verbally or in writing that there would be any cancellation or restocking fees; * I never authorized them to order parts immediately; * The cancellation occurred less than a day after I got the estimate. When I asked them to waive the fee given the short timeline and lack of disclosure, they refused. Worse, they are now refusing to send the estimate to my insurance company, which is delaying my claim payment. It feels like I'm being held hostage over a fee I never agreed to, just for exercising my right to cancel. This kind of business practice--hiding fees and then withholding documentation--is unacceptable. I expected honest, transparent service, but instead I've been met with obstruction and unfair demands. I cannot recommend this shop and will be filing a formal complaint with the state and pursuing legal action if necessary.