No mask at all on the woman cashier, not on our way into the store, nor on our way out. They didn't…read morehave either of the things we went for, so successfully avoided any contact with her. The young man helping folks in the aisles was trying, but his mask doesn't fit well, so it's mostly below his nose, sadly. Won't be back, as there are two other ACEs nearby.

I visit ACE often as I live in the neighborhood. It is my go-to place for everything…read more The staff is awesome. Very knowledgeable of their products. I have always received exceptional service. I am so glad I live near ACE on Dixie Hwy in Waterford. They are nice, supportive and extremely knowledgeable.

McNab's Hardware…read more Came in to find a metric bolt which was hard to find. ACE, Home Depot and Lowe's didn't carry this bolt. Got good help and purchased the needed bolt. Great service. FYI, they also do propane refills too! Highly recommended

Experienced help. Always understand what your talking about...probably heard it dozens of times…read morebefore. Also, the cheapest propane around. Go here first!

This is a great store with friendly, knowledgeable staff. They go out of their way to help. I'll…read morealways shop here first before going to big box stores.

WOW!!! The remodel and upgrades are amazing, makes for an even better shopping experience. While…read morethere, I was greeted by more than one employee. They were kind and helpful, yet left me alone to shop. The selection of home decor and gift items are excellent, great price points. Well done!

I make a conscious effort to support local businesses instead of the big chain stores and have had…read moregreat experience Two Ace Hardware stores nearby, however, every time I walk into this location there is a nice young man that greets me, but every other associate avoids eye contact, and fails to ask if there is anything I can do to help. The final straw that caused me to write this review was an attempt to return a few items. The associate at the desk was clearly very inconvenienced by the fact that I did not have a receipt and had to look up my membership to find the items in my purchase history. Consistently poor customer service at this location!

My 16-year-old stopped in there to buy windshield wipers today because one of hers broke. She asked…read morefor help because she had no idea how to get it on. They declined her request for help her and instead I got a call from her crying from the parking lot trying to get the windshield wiper on. Most auto parts and hardware stores have better customer service when they have a customer in need.

I am disappointed in the fact that ACE sells many battery powered electric tools yet is unable to…read moreaccept the same batteries they sell with those tools when it comes time to recycle them.

It's no wonder that all of the big box stores are putting these guys out of business. The store…read morewas basically devoid of customers and. I couldn't get anyone to really help me and when they did they were about as motivated as a sleeping dog that had been woken up from a deep sleep. I even spoke to the manager ...no motivation there either. Perhaps these folks need to take a walk down the street to Starbucks or Home Depot or any number of other places that cater to customers

Always a solid experience. I try to shop at Ace over the big box places any time I can. This…read morelocation is relatively large and seems to be well stocked any time I need something. Manager was very helpful the other day with questions and didn't rush me at all. There's a reason that Ace Is The Place!

Nice small hardware store near my house that meets many of my project needs. When I am in a hurry…read moreand don't want to drive to Home Depot/Lowes/Menards that are farther away this store almost always meets my needs and saves me time and gas. Relative to the store, it has all the basic stuff you would expect from a hardware store like Hardware, electrical, plumbing, tools etc and also offers some unique stuff Like Traegger smoker Grilles/supplies/pellets and a full assortment of Stihl power tools that you will not find in the bigger home improvement chains. Ace also have a free rewards program where you get periodic cash awards for use with purchases at their store and has some great sales. On this particular trip I purchased Scotts four step fertilizer 5000 square ft program for $65 dollars (regular $85) which is a great price and used a $5 rewards card to further lower this cost. You can't touch this cost anywhere else and is much cheaper than the $300 lawn service I used to use. Also I bought some Traegger cherry wood pellets for my smoker for the same cost that you can get it on line and avoided the shipping cost. Overall a great alternative to the big chain stores especially if closer to your home.

I'm always surprised as to with this place has to offer. I even once bought a shirt and a belt from…read morehere. But i mainly come here for Hardware . We bought a fan for the kitchen here. It had a light. And the surfaces usually pretty great. This is a very very good Menards . Nice people and a lot to offer. The tools are not too expensive and they've got tools for every need. Into our outdoor furniture as well.

My husband and I were looking at different vanity's that's when Coby approached us, what a help he…read morewas and we bought! Great service!

Amazing service the other day, picking up large order on a really hot humid day…read more Monique and Hunter helped me out and they were great! Thank you for the hard work and great customer service!

I was getting 20 rolls of insulation. A team member brought two larger carts to help me. He then…read morewheeled one to the cashier and then offered to help load my van. He was cheerful and helped through the entire process. He made The Home Depot experience exceptional.

Such friendly and helpful people! I only had to get a forty cent screw but they still jumped to…read morehelp, and then were so genuinely nice when I checked out.

I was trying to put knobs on my cabinets and made several trips to Ace because I could not get my…read moredrill to work. At every turn the customer service and assistance was excellent. Finally I brought my drill in and was given an actual demonstration on how to do what I needed. My knobs are up and look amazing. As a single woman the help and patience was wonderful. Thank you ACE

After a month, they finally fixed my Honda generator. It know it was a hard issue…read more Thanks for the repair. Good job. Started right up. Kinda dirty. They got skills. Highly Recommended

Very disappointing customer service. I needed a simple snow blower tune up. 3 cancelled…read moreappointments over the course of a month due to inability to get parts. No call - just texts stating the appointments were cancelled. Did not seem as though there were any attempts to locate the required parts (which were very common parts available on Amazon for next day delivery). Called a competitor. Snow blower was repaired the next day.