Office staff is rude. Appointments are not taken on time. The typical wait time is 45 minutes after your appointment. The lab time was delayed. It took 2mos more after the initial 6mos for my teeth to be ready. And that was after numerous calls and appointments. Don't bother going here! read more

Gentle Dental did a great job with my deep cleaning all staff were courteous and very attentive. Office is really clean I will definitely be coming back. Berenice and her Dr took real good care of me I was in and out in no time. Amazing care thank you. read more

Don't bother with this place. The office staff is rude over the phone, and there are plenty of better options out there. Save your time and money. read more

DO NOT GO HERE ITS Insane the amount of up selling and con artist behavior is insane... The entire front desk of ladies works hand in hand with the dentist to screw people over financially If I could call the police I would but this is a civil matter... after talking to my family.. not only has my father had issues with this same place but even my sister had gone off on this dentist for messing up her tooth.. i would do everything you can to avoid this office. I've already filed a report.. 3 months after a root canal they never sent in the approval for a crown ( which they said they did) and I ended up having to do it myself, after I got the approval they tried to tell me I had to pay for what was covered ( told her to call the insurance company and confirm) she stated "she wouldn't" and "we would not be going forward with the treatment today". After arguing with the front desk. she then changed her story saying I needed something else now when the paper I'm directly looking at said it was covered BY MY INSURANCE WHEN I CALLED. Needless to say I told them id be taking my business some place else cuz this is the second time I've caught them blatently lying to patients. I re called my insurance after leaving and they even filed their own report due to the information given. DO NOT GO HERE read more

This has to have been the worst dentist I've ever been seen by. They upcharge all services, and even refused to give me a general cleaning because it was covered by insurance. (of course I needed the deep cleaning that was $689) The dental office will lie to you and try to get your money when your insurance will actually cover the procedure. Do yourself a favor and find a dental provider that actually cares; these people don't . read more

I'm surprised by the contrast between the negative reviews and my own experience. Getting two crowns was actually a painless and pleasant process for me. Thankfully, I have dental insurance, so it wasn't overly costly. I had anticipated pain, but Dr. Sadighi's expertise made it entirely discomfort-free. My previous dentist's treatments were so painful that I delayed returning for a year to have these two additional crowns done. I would recommend Gental Dental and suggest you request Dr Sadighi and his dental assistant Pattie. read more

This place is bottom of the barrel trash. They told me I needed to get my wisdom teeth removed and that I had two other unrelated cavities (I've never had a cavity in my life). Then, they told my sister she has FIVE cavities. Immediately following this, they drew up a bill for us quoting the services at $6k+. I left and went to another dentist where they informed me that my wisdom teeth grew in flawlessly and I did not need them removed. Additionally, I had zero cavities and my sister had 2. Moral of the story: This place is attempting to perform unnecessary and damaging procedures on patients in order to make money. Outright evil. read more

I was attempting to become a new patient. They had difficulties verifying my insurance, even though I had everything they needed. They then asked me for the insurance holder's SSN to verify the insurance. I refused to give this sensitive information and cancelled the appointment. As someone who wasn't even seen, I was charged a $25 cancellation fee, even though I was asked to come in an hour and a half early and the waiting room was empty. I refused to take the appointment because I was afraid they would do the cleaning, and then claim that insurance did not go through, and then charge a full amount. If you try to make any appointment and it seems unnecessarily difficult, or you see any red flags raised, GO SOMEWHERE ELSE. read more

Awesome care and service! Came in for a cleaning and because of so long without seeing a dentist, I ended up having a lot for work to do. They showed and explained everything, game me genuine recommendations and let me choose what I wanted to do. They worked with my insurance and prices were fair! Everyone was super nice, and you can tell they took extra care to be gentle but thorough. I initially chose this dentist because they are close to my house but will certainly keep seeing them because of the great service read more

Thank you Lisa for being so kind, knowledgeable, and incredibly patient with all my questions. You are the coolest person ever, and thank you for the wonderful work you do. read more

I've been going to Gentle Dental for the past few years and I have always had a great experience. The wait times are not long when you come on time and the cleanings are quick and well done. Everybody is kind, transparent, and helpful. I've also had great results with their orthodontic care! read more

Great service and it showed they really cared about their patient I felt important and I hadn't been to a dental office this great in a long time will definitely recommend to anyone looking to see an experience dentist and a Hygenist that actually take some time to explain popper Hygiene read more

Worst Dentist, not a drop of bedside manners, for me having a great experience is having a Dentist that is truly engaged in your case and wants to help you, this dentist Made me want to get up and run. Do not recommend this place at alll!!!! Front desk was nice and X ray tech. Go to a real dentist , need no attitude and the most expensive treatment , when I asked him for options, he did not even wanted to talk about them. Do not recommend this place at all. read more

Great experience. Office staff was so kind and accommodating and the dentist made my infection and bad tooth situation so much easier to handle. Will definitely continue my dental care with this office. read more

Great environment . Staff was very helpful, and I felt calm throughout the whole process. The care they give to each patient if phenomenal .Will definitely be coming back for future cleanings. The care was beyond great. read more

Wonderful experience!!! From the minute you walk in the office bright and welcoming. Even calling for the appointment was easy and exceptional customer service! Alex was gentle and made X-rays easy and very comfortable plus getting to see the digital images and having them emailed is fantastic! Zohreh the dental hygienist is reason alone for coming to this office!! She is kind!! Gentle!! Tells you step by step, answering all questions along the way! I was truly impressed with her exceptional care with cleaning and fluoride treatment. De. Zobear is amazing too!! Parking is also abundant and free!! So all around fantastic experience!! read more

Gentle Dental Costa Mesa - Thought this was great! In front office and is a great reminder of the great care they give and should receive kindness in return - General Dentistry Near Me - Costa Mesa, California

This dental practice doesn't even deserve a star. My husband had undergone a root canal with Gentle Dental last year and a year later he started having tooth pains. Excruciating pains that he had an emergency visit to gentle dental and all they gave him was a numbing cream. He barely slept that evening due to the pain. The next day, this clinic called him to book another root canal when he just had his a year ago. I advised to decline the appointment and booked us with another dentist for a second opinion. We found in an instant a big infection caused by his last root canal. $5000 later, we're back to getting another root canal and getting another crown. If you want your dental service to be done correctly the first time, this is definitely not the place. read more

Went in Monday am with pain. Unfriendly front desk!!!! X-ray guy nice Dr came up with pull wisdom tooth, root canal, and 3 crowns. Left in pain Next day went to dr.Kim. Checked everything out. Said I needed cleaning; gums were aching, left with no pain!!!!!! read more

Lisa did a great job very informative. And attentive, I love coming here and getting great service

This place is trash. My senior citizen father in law went in for a cleaning paid by medical. They had him sign some docs and gave him a deep cleaning without explaining the difference. Then they had him sign paperwork financing it for $1400 because he didn't have the money to pay for what should have been a free service. After 6 months, they admitted overcharging and credited him $1000 after he was already in collections and this became a full time job. Now, he is in collections again. I called to go over this and the staff was complete trash over talking me and fighting with me over common sense items. Seems like the lady does this everyday. Horrible place and horrible human beings. The place is a cancer. Stay away. read more

Only 1 star because I have to leave at least 1. This place is horrible. Horrible customer service and extremely unethical. I've seen a lot of reviews on here about their ridiculous confirmation process which makes sense now. My husband, myself and my daughter WERE patients there. They have all of my insurance info and contact info, yet when I brought my daughter in today they said her appointment was cancelled because I never responded to their messages. When I asked what number they were using (because I never received any messages) she gave me a number that was not mine. I had to take off of work and take her out of school/cheer practice to come to this appointment that they cancelled because of a mistake they made. No apologies or effort on their part to correct it - this was where the horrible customer service comes in. The office staff was extremely rude as well. Also, they are refusing to do my husbands 6 month cleaning that is covered by our insurance because they are insisting that he needs a $1400 deep cleaning with laser treatment. If we don't agree to that, they won't do the regular check-up/cleaning covered by insurance. Seems like they are doing anything they can to get more money out of people. read more

Always a great experience. Quick, efficient and friendly staff. The doctors and hygienists explain everything they are doing so you know exactly what to expect. 10/10 recommend this office! read more

It saddens me to write this review Especially considering I had once given them five stars But the last three times I've gone into this Costa Mesa location have been a nightmare I chipped a tooth and a brand new hire came in to fix it and did an ok job I thought but within a day I had to come back bc the filling was chipping off in front where my lip touches and the doctor just filed down my tooth so it is now super flat. I was distraught about that but I figured it would be fine Until it started chipping off at the smallest things like talking! So I went in today to get it fixed a second time and the original doctor had been let go So they had a doctor named dr nick look at my tooth and he just filed down my tooth so bad my front teeth are now UNEVEN and he had the nerve to say "well I can file down the other one?" And I was like NO that's MY TOOTH and he said "well you can only tell cause you're staring at it" No, I can tell because you fucked up my tooth. So disappointed. So sad. so upset. Never coming back here. Was told I should feet a veneer if it really bothered me (it's my front top tooth, screw that.) Do not go here!! Forgot to add: when I first went here they told me I needed a $500+ mouth gaurd because I grinder my teeth (I had never been told this in my life) I ended up getting a mouth gaurd (not from them) and when I came back w the chip this last time they said "oh yeah mouth guards don't do anything really" like what the hell???? You were gonna charge me $500 for NOTHING AND YOU ADMIT IT?? Outrageous read more

Gentle Dental Costa Mesa - General Dentistry Near Me - Costa Mesa, California

We have had great experiences with the technicians, and my son has been coming to this location for years. We also had our braces at this location with a good experience with Dr. Maxwell. Good with kids! read more

I came in with a toothache glad i saw Dr Hazarati today her and her team are amazing like always !

I left a message for the grievance line as well as spoke to the office manager, who was of no help and had no concern for the outrageously bad care. After seeing a different dentist I was started on antibiotics for the infection I had and need a root canal. Save your time, money, and suffering. read more

Had a great experience at gentle dental in Costa Mesa. My daughter's had their checkups, cleaning, and sealants put on their teeth. Everyone was super nice. I will continue to recommend this office to friends and family. read more

Gentle Dental in Costa Mesa delivers an excellent patient experience. The hygienist, Zohreh, was amazing! So incredibly informative and wanted to ensure I had all of my questions answered. She truly took the time to educate me on my oral health; very much appreciated. Dr. Zobaer delivers top-notch dentistry! Very rational and focused on my individual need. He explains your options and makes a solid recommendation based on his assessment. I walk away with an excellent smile each time I see him. Overall experience from start to finish was very welcoming and I felt taken care of. Thank you, Gentle Dental team! read more

Horrible service. Couldn't verify insurance and very rude. Save yourself the time and find a different office!!

Run!!!! Two years after my root canal and my doctors are linking a tumor growth to the poorly done root canal. Watch Root Cause and run away from this establishment. You could literally die from bad dental work. read more

This office has really impressed me. I feel they went above and beyond. I had some concerns about areas of my teeth and they went all in to make me happy. Multiple people joined in to help. It was awesome and much appreciated. Also, they aren't super pushy and trying to sell you a million things. read more

Yanely is so sweet and straight forward, my cleaning was amazing, very gentle doctor! This is my 3rd year coming and will continue to come back. read more

This dentist sucks. Shes LAZY and she just wants to add procedures that you really do not need. My girl is a dental assistant and she was blown away on what i told her on her so called recommended diagnosis. STAY AWAY!!! NO STARS!!!! Freakin RIP OFF!!!! read more

Great Experience! I haven't been to the dentist in forever and as you can imagine, I was apprehensive and worried but they did a great job from the front to the back at making me feel welcome and comfortable. Dr Zobaer is the best, you can tell he's a professional and knows his stuff. I do need a lot of work but they offer payment plans so I'm going to get started with much needed work. Thank you all for being so awesome! Highly recommend. read more

I just had extensive work on my front teeth. I am posting the "after" photo. The "before" photo is pretty disgusting. My four front teeth had deteriorated to stumps. I am very happy now and can smile again Dr Anthony Follico has been my dentist for 12 years. It's always been "straight" up about what I needed and when I needed it. He never tried to upsell me on "sh--" I didn't need or couldn't afford. When he tells you it's time to do something it's gotten pretty serious. I have occasionally used other dentists here at Gentle Dentistry but my strong advice is to insist that he treat and/or examine you. I don't think you will be disappointed. read more

Gentle Dental Costa Mesa - This is the after shot. Front teeth replaced. "The Orange County Money Shot" lol. Sorry about the nose hair. Will trim tonight - General Dentistry Near Me - Costa Mesa, California

Came half an hour early to fill out paperwork. Been here about an hour 30, no one tells me anything until I have to go up and ask. A little communication would go along way. read more

Everyone in the office A Gentle Dental is very nice . the one problem is it takes so long to get something done it was 4 weeks in trying to get a crown read more

Very unorganized and unfriendly front desk. I went in for a cleaning only as I am pregnant, told them many times over the phone. When I arrived they were so surprised I was pregnant, and told me the hygienist had called out that day. Instead of cancelling my appointment in a timely manner, I came in only to waste my time. The dentist looked at my teeth to determine I had cavities according to him and poked around leaving me with sore gums now, and didn't get a cleaning. More people came in after me disappointed they were also not getting their cleaning. To top it off the next morning I get a text saying my appointment was today. MESS read more

Horrible dentistry. Got upselled on a crown. They didn't put it in right. One appointment has no turned into 4 and I'm in a lot of pain. Do not reccommend. read more

I'm super unhappy with this place. My son had cavity filled and came home with a fat lip. It got worse and turned to a giant blister. When I asked the staff to ask the pediatric dentist how i can make my son feel better , I got NO response. As a mom, I am furious. This is not normal. See pictures. read more

Gentle Dental Costa Mesa - Friday after filling - General Dentistry Near Me - Costa Mesa, California

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