We were looking to have skirt boards added to the stairs in our house, and got a quick and detailed…read moreestimate quote here on Yelp. They were able to come out to West Seattle (not something a lot of folks on the North side would do - so thank you!) and get the job done quickly just a few days later. The only reason this isn't 5 stars is due to the tardiness of the gentleman who did the job. We had to follow up with the owner when no one came during the window we had someone at the house. Once he arrived, it got done though, and he even came back out to follow up on the job.

We wanted to change the floors of the 2-bed condo we just bought, a colleague referred us here, and…read morewe are so happy she did. From sales to management to installation -- everyone was fantastic. They had a great selection, and Andrey was awesome and a huge help in deciding what product to use. He is very knowledgeable, listens well to what you want and need, and gives great advice. Flooring is complicated and a scary project for a new homeowner. Plus, as many condo owners will tell you, getting things like this straightened with the building and all the codes can be crazy. I think we had an even crazier time than usual figuring our floors - our unit is weird, and our building management was not communicating well - but Andrey got us through it patiently and cheerfully, like a total champ. Will's Flooring was our ROCK during the whole process. Once it got to installation, Andrey and Oleg did a great job and were really nice! They installed our chosen LVP and new baseboard in only 2 days, and it looks FLAWLESS! The unit has several strange, tight corners they had to work around but they did it, it all looks perfect. Exactly what we had hoped for. Our new home looks amazing. We could not be happier. Thanks, Will's Flooring.

Vlad and his family did excellent work on our 60s oak hardwoods that had been covered by carpet…read morepreviously. We wanted the floors revived and refinished before we moved in, and Vlad and his brothers were communicative, transparent, quick, and professional. Our project was split into multiple steps (because of us, not them) and they graciously planned around us and came back multiple times throughout the project. They even gave us the suggestion of starting the floors, and then coming back to finish them after we finished painting walls because of dust, debris, etc., to make sure we were happiest with the end result. When we had questions or any concerns, they were quick to call, give tips, and come back to assess or change something based on our preferences. They even gave us some of the product they used so we could match our baseboards and fill them the way they suggested. I would highly recommend them for any flooring project.

We have a large area of hardwood flooring to refinish, I contacted 4 contractors and decided to…read morehire Northwest Flooring to do the work. They are family-run business (Serhii, his brother and family members do all the work), Serhii is a great communicator and he responded to my detailed questions in writing very clearly while some other contractors don't care to spend that time/effort. Their pricing is also pretty fair. During the project they worked hard and kept the schedule as promised. During the process some unanticipated issues came up and they showed flexibility and willingness to change the scope of the project and schedule accordingly. They are detail oriented. After we had them reinstall all baseboards there was one place we were not quite happy, they came back and fixed it. The end result was beautiful and it had been a great experience working with Serhii and his family crew! Northwest Flooring is definitely at the top of my list for any of our future hardwood flooring needs!

Josh was very knowledgeable, acommodating and show up on time whith a vareity of optios. The…read moreinstallers did a great job and cleaned it up well.

Lesson learned. I bought and had them install carpeting. Less than 2 years and I wish I left my…read more10 year old carpet in. Maybe they have good carpet and maybe they have worse carpet. I always pick the middle grade of everything I buy. After I pick the carpet I wanted I should have googled the quality of it, but I had faith and I wish so badly. I can rip this out. I look at it every day and regret the thousands of dollars I spent. So if you go with this company review the product that you're having installed, I am so unhappy. The carpet became very mat and very aged. I've now had to put runners to cover places.

We had an amazing experience shopping for our carpet and now that it is installed, we are also SO…read morehappy with it! Dave was so helpful during our shopping experience by giving us space to figure out what we wanted, but also giving advice (which was needed since we didn't know the ins and outs of flooring!) . We were also able to get carpet we are really happy with without paying too much at all. I highly recommend this store!

I couldn't have been more impressed with my experience at Western Carpet Center. I had a strange…read morerequest and was calling to ask if they had any carpet squares they had or carpet remnant that I would be able to use for my Elementary music class. David knew exactly what I was talking about and told me to come right over, they had just what I was looking for. He was right, the carpet squares were beautiful, in great condition and I could not believe that he donated them to me because I was a teacher. I am so thankful to Western Carpet Center. My students and I are using them each day, making beautiful music.

The craftsmanship is excellent as is the customer service. I would highly recommend this company…read morefor all your hardwood flooring needs. And their pricing is extremely reasonable.

After good reviews I picked Magic Hardwood to do our floor in a house we just moved into. The…read moreworkman who can todo the work as 18 years old but said he had years of experience. He was friendly and polite. He did fine laying downing the flooring over our old hardwood floor. It was a 2 day job and both days he came much later than he told us he would. Towards the end of day 2 he was running out of time to finish. He was also not very good with the quality of the finishing. He had to cut a couple of floor registers because the trim he put in was too wide for the registers to fit back in place. The edge was jagged and he tried to cover it up with caulking. It looked very messy. Because he was running so late a couple of older employees came in to help him. They were good at cutting the angles on the trim. There was a large gap between the end of the floor planks and the door going into the garage. They filled the space with clear silicone. It looked very messy and as time went on it looked dirty because it was sticky. When the owner asked for final payment I paid immediately. He also asked if I was happy with the job. It told him about the registers and the gap by the garage door. He said not to worry and that he would make it "perfect". Over the next 2 1/2 months Dymitry, the owner said they would be there soon to fix it. They never followed through. Finally an appointment and time was set but once again they failed to show up on time. I waited over 2 hours. Dymitry always texted that he would be coming so I was very surprised that the person who showed up to make it "perfect" was the same young guy who had made it messy in the first place. He did smooth out and paint the registers. The gap was filled with black silicone and still looks messy and unfinished. I would not recommend this company.

After almost 20 years, we decided to replace our carpet. It still looked great and had no…read morenoticeable stains, but after 6 pets, 2 kids, and a fairly significant water leak from our bathroom, it was time. My husband and I visited the Woodinville showroom and Jacob was the first salesman who welcomed us in. I wanted to replace our carpet with another high quality carpet that would last for the next 20 years. He was friendly and happily answered my questions, showed us a few samples and let us look around. We took home a couple boards and I returned later in the week and picked up another half dozen or so. We settled on a carpet especially designed for pets that comes with a 25 year warranty. Trying to find the perfect color that would work well with our LVP and hardwood floors was challenging! Since we were torn between two similar colors, Jacob offered to contact the manufacturer and get larger samples for us and have them sent to our home via FedEx. He was excellent in communicating through email how the scheduling and payment process worked and kept us informed of anything we needed to know about along the way. The installation was last week and went just as smooth. We're very happy with the product we chose and I would gladly do business again with Haight Carpet and Jacob!

This is the 4th time we worked with Haight carpet on a floor project. The sales person / account…read moremgr Jacob was very responsive and answered all my inquiry timely with details. Everyone there is friendly and nice. The price was reasonable plus a 10% repeat customer discount. We paid a small fee to get our heavy appliances removed and re connected. It is worthy the money. The job was done professionally. The installers worked very hard. I love my new floor.

Check your invoices carefully. They overcharge. I had several types of work done by Pac West…read moreFloors. When I reviewed the invoices, I found several discrepancies. I was charged for Sales Tax on the Quotes and again on the invoices (double charged). I was billed for work that was not done, etc. All together overcharged $1400.00. Tried to work with them, first person - yes, we owe you refund. No refund. Sent info to owner - no answer. I have invoices to verify claims.,

I needed a bathroom completed. Michael and the staff were superb. They went out of their way to…read morehelp with the supplies & materials but their workmanship was above and beyond top quality. I'd hire them all over again. Kelly and Lisa

Had carpet installed replacing the original builder-grade carpet and pad in our house that we'd…read morebeen abusing over the past 10 years. I have a background in corporate vendor management specifically within trades, and a strong preference for spending money with local business. I eliminated two of the options based on a lack of response or follow-up to my inquiries, leaving two where I focused on quality of product, price, and installation. In the end, Andy's was able to provide a 15% better price for the exact same product, pad, and installation options. Installation took two days, the installers were wonderful people. Family and I couldn't be happier. I'll certainly recommend Andy's to my friends.

We went to Andy's 5 Star Flooring in Bothell due to a recommendation from a friend after a failed…read moreattempt for a quote with one of the big box stores. Our job was replacing flooring on the top floor of a split level that included removing tile in the entry and kitchen. We knew our flooring under the carpet was subpar from the carpet install 24 years prior and we expressed this to the salesman from Andy's several times. He assured us they could fix it. The measure, product choices and quote all went smoothly and we had an install date set for 1 month out in October. We started moving furniture downstairs in preparation. The day before the product delivery the sales rep from Andy's told us that it had not arrived. We were given a new install date in November but when the date arrived, same story. Now our install date was early December. The Sales Rep from Andy's apologized and added free furniture move due to the delays so we left our 4 pieces of leather furniture upstairs. Again, no product and install was set for Monday after Christmas. The initial install attempts had been scheduled for a 4 day install but this one was only for 3 and during a holiday week. On day of install, crew didn't show up until after 10am and left about 5pm. The install crew was short one person and had forgotten the tool to remove tile. Someone delivered it several hours later. Removing the tile created tons of dust. None of our furniture, countertops or appliances were covered. The installer complained constantly about our floor level and that he didn't have enough time to do a good job although the crew were very seldom here for a full 8 hours. The 3rd day they left at 4pm as it was New Year's Eve. They had to come back New Year's Day to complete the install. Bottom line we are happy with the final product result. We don't know if the problems of material delivery were in fact the product company or Andy's incompetence. We will place the problems with install on Andy's as they did not give the installers adequate time to do a good job. Especially during a holiday week. We were left with a HUGE mess to clean up with tile dust thick on our furniture, walls, appliances, kitchen, etc. Our free furniture moving for compensation was not performed. We also had to have the installer come back later to clean up glue that was smeared on the new flooring. Although the Andy's rep was communicative and easy to reach, I would not recommend Andy's.