We have been using the Mosley brothers for YEARS and their father before that. They are TRUE…read moreSussex County locals. They are VERY HONEST both in price and telling you what is the best options, FAIR, and get the job done in a timly manner. We can't say enough about these guys.

I've used Horizon Services many times in MD without issue. I like that their employees are…read morebackground and drug tested and that they hire veterans. They have always done good work and so when our toilet in Delaware needed replacing, they were the first I called. The tech diagnosed the issue and we decided to upgrade the toilet since he had to pull it out anyway. The one we wanted was supposed to take 3 weeks to order and they would call when it was in to schedule installaion. This is when the issues started. After over a month, I called wondering when the toilet would be ready to install and miraculously it had just been received..... so I scheduled an installation. The technician never showed up and when I called, they had never put the install on the schedule. They offered me a discount and re-scheduled. The technician arrived on time and took over 2 hours to install, but maybe thats typical. It wasn't until after he left that I noticed that the supply line had been bent and was not perpendicular to the wall. Also the toilet has a slow leak inside and periodically refills the tank. I called and asked for a plumbing supervisor and none were available but they took my information and said they would call. One week later, after no one called, I called again and there was "no record" of my calling or requesting a plumbing supervisor. So I made the same request again. Again, there was no one available to talk to and they took my information. It's now been over 3 weeks since the installation and no one has called me back. The supply line is still bent, the toilet still runs and I don't expect to hear from them again. They certainly won't be hearing from me either. Now I have to find another plumber to fix their mess.

DO NOT USE THIS SERVICE. Called bc I had a drop in water pressure with my hoses. Office manager…read moresets up an estimate for the next day. Tech comes out. Gets out of his truck and says nothing. I say "hey" and start explaining the issues I am having, walking him to the hose. He asks nothing/says nothing only replys with "uhuh". I get done telling all I can and let him know I have a work call, but let me know if he needs anything. His first word to me "ok". I get a call less than 10 mins later to come outside and meet him. He tells me, "IDK your hose has pressure. Don't know whats wrong with it." I ask, "do you think the hose itself is clogged." ,, "yeah maybe". I am relieved because I was worried it would be pricey. Then ask why the front hose would lose pressure to and turn that on for him. "I dont know". I am just standing there completely confused. I thought the whole point of the estimate was to find out what the issue was and provide a price to fix it. I awkwardly say ok and goodbye and go inside and call the manager. The office manager is really receptive and polite and tells me she is emailing the plumbing manager as we speak. I get a call 1-2 hours later from the plumbing manager. I explain the experience, he laughs about Jackson not speaking or saying hello. I did tell him I didn't think it was funny, it felt kind of rude. He tells me "I just know Jackson, it would be weird if he got excited." I explain I didn't need him to be excited but a greeting, follow up, asking questions, providing the service he is there for would have been more than great. I continue, and at the end he doesn't apologize, doesn't find anything wrong with what happened and asks, "what do you want?". I am kind of stunned, because I would expect a manager to not be ok if an employee is sent out to provide a service (Ie an estimate) and didnt perform one, was rude to the customer, and didn't check for any possible issues. I tell him I would have been good to go with them again, but he didn't seem to think anything was wrong and didn't even apologize so I don't think they would provide good service. He doesn't apologize for any wrong DOING, but tells me he's sorry I "felt that way" / that I FELT I didn't have a good experience. Not that it WAS a bad experience and he was sorry, but that it was my feelings. I tell him that I didn't get an estimate which was what Jackson was supposed to come out and provide and it cost them business, bc I absolutely would have proceeded if he did and it was fair price, with an ounce of respect/human decency. He gets defensive, gets very rude. I just tell him, basically thats not ok way to handle business, again "I dont know what you want." is all he will say. I can't believe this boy is a manager talking to customers like this and tell him have a day to end the chat. He tells me to "have the day I DESERVE" trying to get one last jab and hangs up on me. -1000/10 DO NOT RECOMMEND. The plumbing manager is overly emotional, avoidant of accountability for him/the company/or his team. SUPER defensive and the techs seem to have the respect and work ethic of a shoe. WHO EVER MANAGES THIS COMPANY, YOUR EMPLOYEES ARE LOSING YOU BUSINESS LEFT AND RIGHT. Good luck and as your manager says, Have the day you deserve.

Steve responded quickly to my message. He arrived the next day- asked many questions and did an…read moreinspection of my dryer. Based on this I asked him to look at my dishwasher as well! Both were fixed in 2 days. He had to order a part for the dishwasher! Steve cleaned up any mess, as well as really cleaned the dryer out of lint(8 years worth!). Both appliances work like new. Don't hesitate to call and book your appointment when you have appliance problems! I will always call Steve.

Service on my dryer was prompt. Repair worked after part was ordered. But...they did not hook the…read moredryer back up to the vent, so it spewed hot air back into the house. They did not replace the screws holding the top on, nor did they leave me the screws to do it myself. And they did not clean out the back vent of lint and sand when it was just about falling out of the pipe.

Superior Electric re-hung a heavy chandelier on our very tall ceiling and the job was done…read moremeticulously by polite, professional electricians. The service and attention to detail we received was exemplary.

Mark and his crew were a pleasure to work with. They were very reliable and went the extra mile to…read morebe sure our new house was wired the way it should be. Would definitely recommend them for any electrical work big or small that needs to be done in your home.

Jay and his assistant Zach took special care removing our old carpet and installing laminate…read moreflooring in two rooms. Total pros and super nice to boot! We will definitely use them again!

Jay put up my wall mounted garage shelving and did an excellent job. Quite knowledgeable and prompt…read moreand made sure everything was installed correctly to the studs. Reasonably priced. I know this was a smaller job for him. I would definitely use him again and on more significant projects as well.

Dustin and Dan from D&D Electricians did a great job from start to finish on installing an EV…read morecharger at my house. Dustin came out and talked with me about what I wanted to do and then prepared a very detailed quote that was professional and complete. Their price was very competitive. We agreed on a date to start work. Dustin was here first thing in the morning and worked until 5 PM on the install. He was back the next day to finish the work and he took great pride in the installation, making sure that everything lined up and that the installation was very clean. He was very careful in his work when he had to make a penetration into an exterior wall and tying into the electrical panel. It is so nice to get a highly skilled master electrician who takes great pride in their work. Highly recommend. Would use again.

Scripture says: "A good name is rather to be chosen than great riches" Prov. 22:1. These two…read morebrothers turned out to be impressively competent- both licensed & insured Master Electricians ; consistently prompt; aggressively efficient with devoted time; and refreshingly focused on value with complete satisfaction for us as customers. They diagnosed needs and suggested beneficial results another electrician missed. They communicate.