I called yesterday to see what I needed to do to get a vehicle. I did an online application over…read morethe phone. Before you know it I was told to bring my current pay stub in the next day. So when I brought my paystub in it only took a couple of minutes and I was told that I was approved for a vehicle. I was so amazed at the friendly service. I would highly recommend to anyone looking for a vehicle.

Everything was good when they were trying to get me into my car. It's year 2018 now, and the car I…read moregot from them is a 2015. I HAVE ONLY HAD THIS CAR FOUR MONTHS NOW. Last month (month 3), the serpentine belt broke. And today, my a/c just went out. It is going to be in the upper 90's all week and feel like hotter. Thanks, Carn!....for this whack car that you promised is soooo good. Oh and Kaila is unprofessional!! She tried to hold an argument with me about my tag via text message from her work cell phone. I stopped reading and responding. They were in the wrong and she was adamant about trying to prove me wrong about my tags that were sent to their establishment PER THE TAG OFFICE (I spoke with different people on different days to ensure info was correct & everyone was on the same page). After the text foolishness, I went to pick my tags up....Kaila tells another associate to tell me that my tags weren't there. I don't believe that one bit. I don't trust anyone there now. No one.

I do not have very good credit, but when I was looking for a used car, I was being really picky! I…read morewanted one with a clean Carfax, low miles, in great condition and inexpensive, and this is where I found it! I had also tried to get financing on my own for it, but nothing worked, but they were able to get me financing at a reasonable rate with payments that I can afford, and I got exactly what I wanted. I love my car and have had no problems with it whatsoever. I could not be happier! If you are in the market for a used car and are on a budget, definitely come to them!

My son had his eye on a white Ford F150 at Wallace Automotive Sales after looking at 37 other…read morepickups at dealerships from South Carolina to Georgia. Kevin, the owner, worked with my son. My son is below the payment he budgeted for, he has an extended warranty and loves his new set of wheels. A tip for other consumers looking to buy used vehicles, never buy a car without an extended warranty if the factory warranty has ended. I thank Kevin and the Wallace Automotive team for taking care of my son. We are pleased consumers!

We bought a car from Wallace Auto Sales three weeks ago. We have not even made the first payment…read moreand the engine light came on . The car is not drivable until fixed . We are on a waiting list for the repairs at a local dealership. You shouldn't buy a car that you were told was checked out by their service department and everything was fine to have it break down just three weeks later with a major part needed. The part that is needed so the car will run properly cost anywhere from 3000 to 3500. We Contacted the owner of Wallace and he acted like he wanted to help... but, at the end of the day we were told by him you should have bought an extended warranty. I highly recommend staying as far away from this dealer as possible! Worst decision we ever made!!!! Bad business ethics all the way around!!!

Please reconsider buying a Kia. First, the engine on my 2019 Rio with 44k miles that was maintained…read moreperfectly broke down. Then I have to wait 8 days for the nearest appointment just to get the car diagnosed to see if its eligible for repair under the manufacturers warranty. During this time, you CANNOT get a rental or reimbursement for a rental until the car has been through god knows how many tests and diagnoses even after they tell you that the engine does not work and the piston walls are severely scored. Then, once they do find something, they have to open up a line of communication with Kia corporate or somebody above them, which can take up to 7-10 days. It took the full 10 days for my case. So now it's been over 3 weeks that I haven't had a vehicle which by the way I am still making payments on, and I still have no idea when I will even be able to get a rental let alone get my car repaired. Also, Kia customer service across the board is total garbage. Try calling for yourself, see how long it takes to get connected to customer service, not the sales department lol. The best time I've ever gotten someone to pickup the phone was around 25 minutes which is actually amazing when you compare it to the other 5 or 6 times that I called and it took 1.5 to 2 hours to speak to someone. I'm not the only one, look it up. You can't even find an email for them, probably because they dont want you to have a paper trail. I would give a negative 5 stars if possible for doing the worst job imaginable.

This operation is run by a bunch of crooks, hold on to your pocket book because they will have…read morethere hand in it if you don't. They will sell you on a payment and then add what every they can to the contract without showing you while telling you how great kia is and rob you blind the hold time and then when you catch them they act like it is nothing. went by on 7/8/26 to discuss a charge they put on my contract and I told them I did not want it but I was told told this is owners retirement and he could not removed so I went with it but decided I wanted proof that I got applied to my auto that I paid money for but nobody could prove it was, so that extra add on is nothing but profit that was stole from me and the management told me to leave the building, what great c/s service and the manager Jahmir pointing and shaking his figure at me would not give them one star but the only way I could post it but it is really zero

Bought a car from this place and had problems from the get-go. Paid them to have the car fixed and…read morethe job was not done right and now has more problems then it started off with and I'm left with a potential blown engine. would never recommend anyone to this establishment.

This is by far the WORST business I have ever encountered. These people claim to be recovered…read moreaddicts trying to help other people who are starting over too, but this couldn't be farther from the truth. They sold me a car and when I asked for certain things to be included in the paperwork they basically refused and said it would be handled. The car was never repaired the way they said it was and the loaner cars they gave me were just a joke. They blatantly lied to me over and over costing me thousands of dollars. They will say one thing and do another. These guys are disgusting. Even my parents were so appalled at how horrible they were my father actually bought me a car just so I wouldn't be stuck dealing with these crooks any longer. My parents really hate these guys and wanted to hire a lawyer and go after them. I'm warning all the people of Evans, do NOT deal with these guys , they have NOTHING good to offer you!

Gerald Jones Ford I…read morewant to make this as concise as possible I would not buy a car here. You will not get the best deal and they will lie to you . 1 . I was told I would get 90 days of blue cruise ( I don't ) this service is 50.00 a month to do what a Tesla does for free. 2 . They do not assist in helping you find a EV charger installer and after reading many other Ford reviews this is something they usually help with 3. They refused to include a charger ( although after my initial review they did reimburse me 400.00 for one I purchased ) shouldnt have had to leave a review to do what is right 4. I have been waiting for my second key and have even made a trip to the dealership to leave empty handed. 5. They force you to buy optional coverage which is unethical and illegal . ( I have included a picture that shows per the contract the service is optional and not required ) I asked no fewer the 6 times to remove this and they refused . 6 . While the staff tries there best it is painfully obvious that Gerald Jones Ford is all about the money and had I not fought for what is right I wouldn't have gotten anything 7. I was in the dealership a total of 7 hours this is unacceptable regardless of the circumstances. 8. My car has an open recall that they didn't fix so now I have to figure it out and it's making me nervous to take the car on a long trip . 9. They Still use the dealdesk 10. Also a big one ( the mileage on my car is less than the mileage on car fax ... shows tampering If I could do it all over I probably would have went to one of the small Town Ford Dealerships that truly did care about my business . I sold cars for many years and the sales people are not the problem it's management that tries to hide things to maximize profit . Gerald Jones is not the worst dealership out there by any means but with so many options I would look elsewhere .

I appreciated the professionalism of all of the Gerald jones ford staff and great service I receive…read morefrom Shannon in service and the guys in the parts department

Brandi was very patient and did great. Very knowledgeable and friendly service. I would recommend…read moreseivwtimw and Brandi to everyone I knoq

Antonio was great! From the first moment we walked in he greeted us and not only assisted us in…read morefinding the car, but led the way with his knowledge, honesty, and personality! Would 1000% work with and trust Antonio with any of my or my growing family's future car buying needs!