Purchased parts online and they stayed late after work to help us install to our car! Very friendly…read moreand professional

Smooth business. Takes all the worry off you during a stressful time. GREAT customer service!!read more

Came in with an insurance claim for a scratch on my vehicle. They took it in back to see if they…read moremay be able to buff it out. When they returned it was not visible any longer great job no charge customer service is great thank you again will see you for all my future needs if needed... Michael

Midwest was the 3rd bodyshop we went to, and they were extremely helpful. Customer service was…read moreexcellent. Work performed was spot on! We highly recommend it!

I have to share this story! Last week, I was driving from Chicago to Kalamazoo to meet my GF so we…read morecan drive up north (I was going to surprise propose to her there that evening but she did not know). On my way to Kalamazoo my car started giving me trouble and I got really stressed. Long story short I stopped at R&M not only were they SUPER NICE, but they gave me a free quote ... told me I don't need to spend that kind of money (WHICH IS UNHEARD OF) .... instead they did a quick work on the car AND TOLD ME IT'S FREE ... by far the most incredible experiences i've had of customer service at any place let alone a body shop ... I live in Chicago but I with all seriousness will consider driving 4 hours to Kalamazoo if I ever need any major work. HIGHLY RECOMMENDED.

I didn't have to wait at all. He took a look at it, figured out what was wrong, and fixed it for…read moreme. They have great customer service and I appreciate The work you did on my car. Thank you.

This is a follow up review to supplement a previous review…read more 4/3/2012: Had to take my vehicle into Autobody USA - Southside to repair damage from hitting a deer. Previously I had them repair our two vehicles from hail damage. Went here to get an estimate of damage prior to contacting my insurance company, as I knew they would send me here anyway. (My insurance company uses Autobody USA as a preferred repair facility.) Met with Ted Otten, he wrote up an estimate of damage. I was in and out in ten minutes or so. Contacted my insurance provider and was told to make arrangements with Autobody USA - Southside for the repairs appointment. I called Debi and made arrangements to drop my car off the day before. I dropped the vehicle off and ran some errands with my wife. Only a few hours later Debi called me to tell me my vehicle was finished. I could pick it up later when ever it was convenient! We drove back to find my vehicle was indeed ready, plus it had been washed, vacuumed out and waiting for me! How about that for service!!!? Now that does not mean your vehicle will be ready a full day ahead of schedule, but, that is they way they do business! Should it become necessary for me or anyone I know to need auto body repairs. I will be sending them here! You cannot go wrong with Autobody USA - Southside. Ted & Debi will make sure you are taken care of, are familiar with what you need to do, explain everything to you, give you their guarantee of repairs. THANKS TED & DEBI & THE TECHNICIANS THAT WORK ON MY VEHICLE!

Had our car done from an Accident, and a few weeks after getting it back we noticed paint had run…read moreby the doors and the after market window was very noisy. We setup to return it to be fixed, when we got it back a few days later the manager wanted to argue that the paint can happen and that was the best they could do. How about doing it right the first time and not giving us a BS line about what we may or may not know about paint and clearcoat. Such bad customer service to try to make the customer feel stupid instead of realizing that the job wasn't done well and to try to find a way to fix it. This is what is wrong with Customer service and why people get tired of dealing with this crap. I would NEVER again recommend Southside to ANYONE.

I was rear-ended on Stadium and our insurance company (USAA) recommended this place for a fix…read more While it took a few months for the parts to come in (thank you, supply chain issues!), once it was in, the service was fast. The staff is friendly and welcoming. They worked well with our insurance company. Best of all, you cannot tell ONE TINY BIT that there was anything different about our car; the paint matched perfectly and looks as good as new.

Excellent service and results! I'm very pleased with the repairs and highly recommend this…read moreorganization! The front bumper of by 2013 Silverado had some rust on it. They gave me a quote; I dropped my truck off Monday morning, and it was done Wednesday afternoon. No surprises related to the cost. I received step-by-step text message updates as my parts came in and they completed the service. Special shout-out to Eric Jost, who completed the appraisal, and Mitchell Hausmann, who completed the body work on my truck, as well as everyone else involved. Class-act organization that I'll be returning to for all my auto-body needs. Thank you - my truck looks great!

Back for my second time. Scope of work was laid out clearly…read more Pricing options provided. Selection made and work done in a timely fashion. My auto was MB S550 with much front end damage from a deer at 70mph. Work was done as timely as it could be with supply issues. Most happy with the outcome. Second time around, complete paint job to a 2011 MB S550. Paint, clear coat, with touch up work. Again, Nice Job to Ryan and his crew! Shout out to Brooke in the front office for keeping me up to date along the way.

From the owner: The fully certified and dedicated team of professionals at Rushmore Auto Body, LLC provides…read moretop-quality auto body repair and detailing, accompanied by exceptional customer service. We understand that car ownership is as challenging as it is rewarding, and we want to help you care for your vehicle in a way that is both accessible and affordable. We have been working with vehicles of all kinds for years. Our vast experience has allowed us to develop a keen eye for detail and knowledge of the best methods and techniques in the industry. Our state-of-the-art equipment, transparent pricing, and unbeatable customer care have made us one of the best car body repair shops in the area. Service areas include: Kalamazoo, Vicksburg, Battle Creek, Schoolcraft, Richland, and the surrounding areas.

I wish I could leave 100 stars. I had a unique situation with leaking seam sealant in the hatch…read morearea of my SUV. I brought it in to this shop asking for help. They tried a initial remedy that ultimately did not completely solve the issue. I called back and they fot my vehicle in promptly for a more remedial solution that took several days to complete. So far I havent had any leaking. The amazing part of all this was the cost of this work. I will not reveal this because I dont think it would be fair to others expecting the same. But you can be assured no other shop could come close... I cannot spread the word for enough about the integrity of this shop and especially Jake! You guys knocked it out of the park!

Professional, reliable, and excellent service. Shout out to the staff and Randy!…read more Also, they provided a loaner car while repairs were progressing. Above and beyond my expectations. My first stop for auto body repair will be D&A from now on.