I recently visited German Auto Specialist for some repairs on my Mercedes-Benz, and I must say, I was thoroughly impressed with their service! From the moment I walked in, I was greeted warmly and felt like a valued customer. The technicians at German Auto Specialist demonstrated a level of expertise and attention to detail that truly set them apart. They diagnosed the issue swiftly and explained the necessary repairs clearly, ensuring I understood the process every step of the way. Not only did they fix the problem efficiently, but they also went the extra mile to perform a thorough check on my vehicle, identifying and addressing potential issues before they escalated. This level of proactive care truly speaks to their commitment to customer satisfaction and safety. Furthermore, the pricing was fair and transparent, with no hidden costs or surprises. I appreciated the honesty and integrity displayed by the team at German Auto Specialist. I am delighted with the quality of service I received, and my car is running smoother than ever. I wholeheartedly recommend German Auto Specialist to anyone in need of expert, reliable, and trustworthy service for their German-made vehicles. They have earned my trust and I will definitely be returning for any future automotive needs. Kudos to the team for a job exceptionally well done! read more

I had high expectations going into German Auto Specialist based on the reviews, but unfortunately, it didn't live up to the hype. I took my BMW in for a routine service and was shocked by how much I ended up paying. The service was rushed, and the staff seemed disinterested in answering my questions. After the service, my car was still not driving properly, and I had to return a few days later. The second visit was just as frustrating - I felt like they were more interested in upselling me services I didn't need than actually fixing the problem. The communication was poor, and I had to follow up multiple times just to get an update on what was going on with my car. In the end, the issue wasn't fully resolved, and I ended up going to another shop to get it fixed. I won't be coming back and wouldn't recommend this place to anyone who values quality service or transparent pricing. read more

I must admit, my initial visit to German Auto Specialist, prompted by Firestone Auto Care, left me thoroughly impressed. The service was truly flawless from start to finish. Dave's assistance was exceptional; not only did he ensure my car was taken care of promptly, but he also personally chauffeured me home in the German Auto Specialist van, adding a touch of convenience and personalized care that exceeded my expectations. The experience with Dave and the team at German Auto Specialist was nothing short of exceptional, leaving me eager to spread the word and recommend their services to anyone in need of automotive care. It's rare to find such dedicated and attentive service, and I gotta be honest that I couldn't be more satisfied with my experience. read more

Absolutely thrashed my C63 Benz and ended up with a blown head gasket that they supposedly compression tested - no way - instead it blew up on the freeway and I had it towed to a more effective and attentive Mercedes shop in Simi Valley that found the issue and fixed it in a day with a true inspection of the head bolts, checked for excessive camshaft wear, and issues with the cam shaft adjusters - all checked out fine and they put in upgraded gaskets for my heavy foot driving style. I Wont be coming back to German Auto Specialists and I implore y'all to do the same. Their only specialty is taking shortcuts. read more

Our 2009 Tiguan broke down on the way home from LA, and after seeing good reviews here we had it towed to German Auto Specialist. I can't say enough good things about these guys--fast, responsive, knowledgeable, and reasonably priced. They fixed the issue on the first try, which is something my local dealer has never managed to do. I learned more about my car in five minutes talking with Gino than I have in three years of having it serviced at the dealer. I only wish they were closer to my house; I'd take both cars here for regular service if I could. 10/10 read more

This guy is awesome. One of the cleanest automotive shops I have ever been too and goes out of his way for his customers. I was stuck when my s550 wouldn't go into drive and I needed to go to orange county. And although he had other cars in line. He was able to take some time to get me back on the road. And to top it all off he was super cool at the end when it came to me paying for my service. He understood my situation and I greatly appreciate it. This place is highly recommended in my book and wish them and the business all the best read more

i have an older vehicle with hard to find parts with TONS of miles on it - made an appointment online, Gio hit me up ~ dropped my car off and got a call from Gio later that day about what exactly was going on with my vehicle - he gave me advice on how to get back into shape so i could get on the road while parts are on order - he didn't even charge me for the day's work!! can't wait to bring my car back to him when the parts come in. literally couldn't of had a better experience - Gio really made me feel good! read more

I would highly recommend using German Auto specialist for their quality and professional service. I brought my car in for a leaking fluid and they were able to get us in the same day without any issues. They provided an extremely detailed breakdown of the inspection with pictures that make it helpful to understand. They don't try to scare you into services you don't need which is comforting to work with. I will keep coming back whenever I need a service! read more

I have always taken my BMWs to German Auto. The owner seems like he is really involved in the business and they have great customer service. I never feel like they are trying to upsell me and the pricing is less than the service centers at the dealerships. I found them when I got fed up with the poor service in Van Nuys and Westlake. For being a smaller shop, these guys are awesome. I will be life long customer as long as the business doesn't change. read more

This place has a completely new staff, none of the people that helped me out only 2 months ago! I tried to get a check engine looked at and the Irbahim gentleman kept talking about pos issues with the car and I did not feel comfortable with his diagnosis or remedy. I just but the literal bullet and went to Rusnak BMW, with similar complaints of the owner gone I understand the 1 stars. They get 1 star for the smiling faces and free diagnosis! read more

Big time thank u to the ownership and his whole crew I brought in and had a 15 year old 5 series and had a handful of quality work done at my risk having such high miles 3 months later had some coils go out were it would of cost me close to $1000 to fix it being the great guy he is I left with the car running and 0 out of pocket going to prove there are great people in the world that make me strive to be better myself THANK U read more

I miss Gino and his family, I haven't been back in years and everyone's gone! Explains the bad reviews and word around town, after they quoted my wife $500 for an OIL CHANGE on my 2018 Audi A4. I decided to try the other german shop in town and for $500 they did my oil change AND my filters and differential flush! I called Audi and they quoted me $140 for and oil change, this place lost my business!!! read more

!I took my 2012 VW Jetta here and could not be happier with the service! Gino takes the time to explain what needs to be done and is fair with charges for parts and labor. The shop is well organized, clean and customer friendly. I will continue to utilize German Auto Specialist for my car care and recommend them to anyone looking for a knowledgeable, fair and friendly shop!! read more

I have an older model BMW that I love and refuse to give up. The parts are now getting hard to find but Gino and crew keep her running like new. I trust this place 100%!! They are always patient, show me the replaced parts, explain the finer details and are more than happy to help at the last minute. I cannot say THANK YOU enough for keeping my little car running!!! read more

German Auto Specialist has always taken great care of both of my cars. We have a VW and a BMW 3 series, and Geno treats them as if they were his own. There is no other shop that I trust with my cars or the safety of my family. These guys know what they are doing and I will continue to get all of my maintenance from them for years to come. read more

I have been going here for almost 2 years. So happy I found German Auto Specialist. I will never take my car any where else. They are the most honest place I have found. Gino is extremely knowledgeable. His prices are very fair. I highly recommend him. Once you go here you will not have to go any where else ever. You won't want to. read more

Gino Lancellotti, formerly of German Import Service, has moved and opened his own shop in Simi Valley. I've been taking my car to him for years and he is the best Master Tech around-professional, honest and fair. He has saved me hundreds of dollars by not going to the dealership anymore and I wouldn't take my car anywhere else. read more

Fantastic experience at this shop. The staff went above and beyond to fix the issue with my car. The service was impressively quick and efficient and they provided a clear explanation of the repairs needed. Had the opportunity to meet the owner and was impressed with the transparency and fair pricing. 100% recommend. read more

Gino is the BMW whisperer. He has done work on my old E46 328i and now my E90 325i. He is knowledgeable and can explain everything. I call him the whisperer because he connects with the car and knows what is happening in it's 'heart' and know not what is wrong but what is going to be wrong. Thanks Gino!! read more