Gesinees bridal and alterations are in the business of making dreams come true. I had such a specific look I wanted for my wedding dress and they brought it to life. it literally gave me goosebumps and brought tears to my eyes (happy ones). Shout out to Sarah, Maya, and Teresa for helping me pick my dress and to my "fairy god mother" Irene for all the alterations that made my dress fit like a glove. so custom and perfect! They are also so relational and kinda feel like they are all aunties rather than just staff at Gesinees. thank you all for being a part of this special time in my life. I feel like a princess. I'm pinching myself. read more

DO NOT GET YOUR WEDDING DRESS ALTERATIONS DONE HERE!! So, story time - November of 2024 I go bridal dress shopping. I want a dress with flutter sleeves - just light, fluttering sleeves. None of the dresses here have them, BUT the sales lady says they can easily add them. She brings out a FULL HANGER of little sleeve attachments that are perfect - see the photo below from when I picked my dress? See the little sleeve attachment? PERFECT! The WOMAN FROM THE ALTERATIONS DEPARTMENT comes over and confirms yes, this is an easy change. They tell me to come back three months before my wedding for alterations appointment, I am type A so I come four months before. Right away, red flags. I tell the alterations woman I want fluttering sleeves - she has NO IDEA what I am talking about. They pull in the main women who I talked to last November. NO IDEA what I am talking about. I show her these photos. NOT A CLUE. But they said they can figure it out, okay. Estimating for alterations is $1,600 (when I bought the dress the SAME WOMAN estimated $400, so they will LIE TO YOU to make a sale DO NOT TAKE THIER WORD). So I pay $800 today. The woman charges $8,000 to my card BECAUSE SHE CAN'T COUNT ZEROS I GUESS. It's not that hard, I don't care who is in charge but they need to be able to COUNT?!?!?! What the heck?? I'm supposed to come back in a month. They call me that it won't be done in time. I come back in 6 weeks. The sleeves are AWFUL. THEY ARE TIGHT, COMPRESSING, NO FLUTTER. It's not that hard guys. YOU SHOWED ME OPTIONS AND SAID IT WOULD BE EASY I AM NOT ASKING FOR THE IMPOSSIBLE. I once again explain what I am looking for, the head alterations women is pulled back in because the seamstress cannot understand me. The head alterations woman assures me it will be done in time. I come back in for my final fitting TWO WEEKS BEFORE MY WEDDING DAY and the sleeves are somehow, WORSE. TIGHTER. The cups they added to my corset (which I did not ask for) are pushing my chest up to an impossible level. I START CRYING IN MY DRESS BECAUSE OF HOW AWFUL IT LOOKS. They're all confused, asking what I mean by 'flutter sleeve' I MEAN THE THING YOU PULLED OUT AT THE SALES MEETING AND CONVINCED ME WOULD BE EASY TO DO. I AM NOT A SEAMSTRESS, YOU ARE, AND YOU SAID IT WOULD BE EASY. Anyway, HUGE shoutout to David's Bridal in Pinole because I left Gesinee's in TEARS and drove to David's Bridal. I rush in and say "I need a wedding dress and I'm getting married in TWO WEEKS". In for a fitting, I try on every off the rack dress they have, find a beauty but it's too small. They put a rush on a corset back and a bustle. Then my mom and I sit down and ADD THE FLUTTER SLEEVES OURSELVES. Turns out, it wasn't that hard - cut some tulle in a half oval, apply some appliqués, sew it on. WHY WAS THAT SO HARD?!?! Anyway, I had a beautiful wedding and am now married to the love of my life, and I loved the way the final sleeves and dress looked in the pictures (see the final photo). But all in all, DO NOT GO HERE AT ALL COSTS. If you want to buy a dress and take it somewhere else, that's fine, the front desk people are very nice. BUT THE ALTERATIONS PEOPLE ARE USELESS AND WILL LIE TO YOU TO MAKE A SALE. THEY RUINED MY ENTIRE DRESS EXPERIENCE. THIS WAS A NIGHTMARE TO DEAL WITH THE MONTHS BEFORE MY WEDDING. I can't remember the alterations women's name but she has blond hair and will LIE and not LISTEN TO YOU AT ALL. Look at that first photo, the sales woman brought out a hanger with at least 15 DIFFERENT TYPES OF FLUTTER SLEEVES to attach. The dress was ALMOST PERFECT when I bought it. I go in for my appointment? They don't know what the heck I'm talking about. The alterations department RUINED IT. I spent over $2,000 on a dress so that they could slash it to pieces. WORST EXPERIENCE OF MY WEDDING. THEY WILL LIE ABOUT THE PRICE. THEY WILL LIE ABOUT WHAT THEY CAN DO. THEY CANNOT COUNT ZEROS. THEY WILL NOT MEET DEADLINES. THEY WILL MAKE YOUR EXPERIENCE A LIVING NIGHTMARE. I want to save any bride I can - comment if you need more details but also again, LOOK AT THAT PHOTO. THAT IS ALL THAT I WANTED. WHY WAS THAT SO HARD?!?!?! HIRE PEOPLE WHO CAN SEW, HIRE PEOPLE THAT CAN COUNT ZEROS, HIRE PEOPLE THAT DON'T LIE!!! Do what you advertise. read more

Gesinee's Bridal - The dress with the flutter sleeve option they attached at sale - Bridal Near Me - Concord, California

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Hi! MOG here... The wedding is 3 weeks away. I walked in to Gesinee's looking for a miracle... And ladies that is what I got. No appointment, no problem, do you take walk ins, no problem, can you help me, no problem! I walked in stressed and walked out with a dress an hour later. All the ladies rated my dresses and helped me pick the perfect one for me! When I say 5 stars.... It was more like 10! Thank you Gesinee's... You have a lifetime customer. I'll see you for my next event! Thank you all... You have no idea how much you did and saved me today! read more

I actually had a wonderful experience here. Ajeray was very friendly and helpful. And I found a beautiful dress at a deep discount that had been ordered and then cancelled. I also found a beautiful, beaded, fingertip veil at full price. I would have given them a 5-star review, but for one thing. I had an appointment that same day at another bridal store, so I did not immediately buy the dress. Ajeray gave me a card that said if I came back and bought it by 7pm, I would not have to pay any sales tax. But when I came back at 5pm, they did not honor that promise. A few weeks later, when I picked up my veil, I brought it up again and asked the owner/manager why. She said it was because it had already been discounted. But that was the price it had on the rack. They had taken no additional discount to honor Ajeray's promise. So even though I had a great appointment and liked Ajeray very much, I'm not sure if I would go back here again. read more

Gesinee's was so amazing! I initially arrived late to my appointment due to traffic and they were so kind about it. Ajeray was my stylist and she was PHENOMENAL at what she does. She really listened to everything I loved and everything I did not like and I was able to leave with two very good potential dresses. The price range is absolutely amazing and they have everything you can imagine. Will highly recommed this place and Ajeray for future brides! read more

Came here last weekend, and what a nice selection. I've been looking for a black wedding dress, and they have it all. Amy was super helpful and especially because she was getting married this year with also a black wedding dress. So that was very helpful. I don't think I'll be coming here for a dress as it's over my price range. But I really love the dresses I put on. It helped me figure out what shape and length I like. I definitely recommend this place if you have time. Parking is great too lol read more

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Amanda helped my daughter find her perfect dress in one hour! We got a last minute appointment today after being disappointed at a chain bridal store this morning. It was meant to be! The dress is gorgeous, needs minimal alteration and the process was very relaxed and easy. Thank you Amanda! read more

Amazing and friendliest service! The lady who helped us is named Dylan. She's very sweet and knowledgeable about the dresses. Our bride-to-be had the opportunity to try on a bunch of dresses that were unbelievably under her budget and still looked very beautiful! Dylan told her to rate each dress so that she could narrow down which one she loved the best, and our bride-to-be eventually came to realize her top favorite dress, and said Yes to the Dress! Although there were a lot of options, the process of finding the right one felt easy with the right guidance, especially from Dylan. We can't thank her enough for her guidance. Side note: I really loved how they take care of their dresses. They have them all in a protective bag, unlike other places, they leave the dresses hanging out. I also loved how organized it is-- bride-to-be wanted an off the shoulder style dress, and there was a whole section dedicated to just that. Overall, we enjoyed our time there, it was spacious, lots of dresses to choose from, it was a lot of fun and Dylan was professional. Thank you! read more

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Wow I am so blown away by the amazing customer service I received here from Dylan and Teresa. Not salesy at all, simply informative, polite, professional and friendly with experienced opinions. Absolutely go here! Whether you find the dream dress or not (you probably will) you will exit those doors feeling delighted, accomplished, and beautiful. read more

Gesinee's Bridal - Gorgeous train and back lace - Bridal Near Me - Concord, California

First time going to a prom dress specific store (and last as youngest daughter attending her last prom as a senior) and we had the most AMAZING experience. The prom dress shop easily set up for clients in color arrangements and the clients get to peruse and choose what they want to try on. Our personal attendant was OLIVIA, and she was amazing. Based on what my daughter was trying to on, she actually brought her others she might like. Olivia listened to what my daughter liked and didn't, and was confident enough to bring her other styles, in different colors than what my daughter thought she wanted. Olivia has a talent. The dress we bought was completely different in style and color than what we went in thinking was the right choice. Thank you so much for a pleasurable experience, and PLEASE, give Olivia a raise. She earned it! read more

Brides! THERE ARE OTHER STORES OUT THERE BETTER THAN THIS!! Had an appointment on the weekend, got there on time for check in and everything no one was ready for me. Me and my bridal party waited 45 minutes and it wasn't until we said we were going to go they got a stylist for us - she apologized, told me she was on lunch and wasn't aware she had an appointment. This really set the tone for the appointment. Dresses were ripped and torn but somehow still available to try one AND the place was FILTHY! like I said ladies, there is better places the this. My MOH actively saw a bees nest inside the store, bees on the windows, AND in the bridal "suite" dead bugs all around where your party sits!!! I'm not kidding I don't ever see myself recommending this place or ever going back here it gives extremely dated, cash grab, and so poorly ran. The dresses are extremely JACKED UP $500+ from retail price and I was told base alterations start at $800-1,000!! read more

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Want to hear a crazy story? I tried on dresses from five different places and purchased a dress for my big day but then the day before my wedding I realized it was not the one! I called Gesinee's at noon the day before my wedding and Sara answered the phone and said she could pull out some options for me and to not worry they would find me a dress!! AND WE DID!!! Mya was my dress consultant and she put so much care into finding the right dress for me. She was honest and she was helpful. Mya helped me feel calm in a stressful moment. Maria steamed the beautiful veil I picked out so it was ready for the next day. These ladies went ABOVE AND BEYOND! The dresses are gorgeous - I loved them all. But, when I tried this dress, we all knew it was the one. It was exactly what I was looking for. My only regret was not going to Gesinee's sooner. read more

Gesinee's Bridal - Bridal Near Me - Concord, California

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This place is unbelievable!! The customer service is excellent! All of the employees are very friendly and helpful. We had walked into the"prom" building" and the manager had taken us all the way to the 3rd building to show us to the right building "mom of the groom" We were greeted and treated so well. I want to give a HUGE COMPLIMENT TO OUR UNBELIEVABLY KIND, WOMEN NAMED AJERAY!!! To the manager of this company: I really hope you take the time to read this compliments because you have an awesome employee! We walk in today and did not expect to be leaving with the perfect dress... when they say things are meant to be I definitely do believe that today! And ironically enough, there was people that had appointments one didn't show up. AJERAY had over heard us and she came to help us!! Thank you so much for making this experience so memorable and special. The prices are very reasonable and the quality of the material is excellent! read more

My wife to be and I are doing a bit of a shotgun/last second wedding. We had just under 3 weeks to go and hadn't picked a dress yet. We came in & told them the info mentioned above & Ajeray was there to the rescue. She took us upstairs and allowed my fiancé to try on 5-6 dresses until she found the one. She even helped us get looks of certain jewelry and veils as well. Over all we felt very comfortable, unrushed, and we felt like she cared. We visited previous stores where they turned us away due to our timeline or even where they upselled us just to come down on that price and act like they were doing us a favor. To sum it up, we came in the store and were warmly greeted, we gave out timeline & budget. We left an hour later with a dress my fiancé loved and we were significantly under budget. Great staff with a great attitude and we are glad we came to Gesinee's Bridal. Thank you Ajeray & Team! read more

If you are a bride looking at dresses, this place is a MUST! I came in a little unsure and hesitant because I knew they sold both bridal and prom. I thought this meant they wouldn't have options that suited me or matched my vibe. I was incredibly wrong. Not only was the selection huge and size inclusive, but they had so many familiar brands. Teresa is a literal angel from heaven. Throw out anything you think you want and just let her run the show because one look at me and she knew exactly what I would look good in. If I could pay her to lace me up at my wedding, I would, because she had my waist at Barbie doll proportions. Great experience shopping and really friendly staff. read more

Gesinee's Bridal - Waist who? Never heard of her - Bridal Near Me - Concord, California

I ordered a dress and veil for my daughter at Gesinee's on April 5. When we went to pick it up on April 19, the dress had a very visible two‑inch tear in the shoulder seam. Instead of a straightforward apology and refund, staff offered a repair, then claimed they could only issue store credit because "all sales are final" and their register has "no refund button." Even my polite request to record the discussion for clarity was refused. What really troubles me is the mismatch between the store's published "passion for customer service" and what happens in person. Their online policy brags about timely communication and "full return and credit" if the wrong style, color, or size is shipped--but says nothing about obvious defects discovered at pickup. In practice, they treat a damaged, unworn garment as my problem. California law lets customers reject non‑conforming goods, yet management doubled down on the no‑refund stance. I never took the dress home; they still have it, and they still have my money. If you shop here, understand that any flaw--no matter how obvious--may leave you stuck with store credit or repair. I'll be taking my business elsewhere, and I recommend you do the same until their policies catch up with basic consumer rights. read more

I had been dreading wedding dress shopping, and after a disappointing appointment elsewhere that left me feeling worried and uncertain, I made a last-minute appointment at Gesinee's. I wasn't even sure I could get any friends to come along on such short notice, but the woman on the phone was so kind and reassured me that I'd be in good company even if I came alone. From the moment I walked in, I felt welcomed. Dylan, my consultant, truly listened to what I wanted. The more I described, the more her eyes lit up and she bolted off grab a dress to show me and it tuned out to be the ONE!! I came in nervous and shy, but Dylan made me feel heard, supported, and confident in my choice. From the first appointment to the final fitting, I have enjoyed every moment of working with her and am forever grateful not only for her skills but for the wisdom and care she offers her clients. If I could invite her to the wedding I would! What made the experience even more special was the energy of the entire staff. Everyone was so approachable and genuinely excited to share in the joy of finding the dress. I was the last appointment of the evening, and as I stood there in my dress, feeling all the emotions, other consultants stopped by to celebrate with me. It was such a beautiful moment, and I left feeling completely uplifted. Thank you, Dylan and the entire team, for turning what I had once dreaded into a memory I will cherish forever! read more

Gesinee's Bridal - Bridal Near Me - Concord, California

i went there today to find a prom dress and i absolutely loved it there. all the employees are super nice and welcoming and also helpful. i would 100% recommend you to go there. thank you Gesinee's Bridal shop for my perfect prom dress read more

Teresa is like a fairy godmother! The service at Gesinee's is unmatched. Gesinee's was the 3rd bridal shop I visited and while the others were lovely as well, the selection at Gesinee's is MASSIVE. It was like walking through a wedding dress warehouse. Unlike some of the other shops I visited, there was no strict limit on how many dresses I could try on. It was simply a matter of how many I could try during my appointment slot. During my first appointment, I zipped around the shop pulled dresses of various styles and then Teresa and I worked like a well-oiled machine hopping in and out of dresses for about an hour or so. In total we tried on about 12 dresses. And throughout that she was great at asking me what I did and didn't like, suggesting dresses that I might like, and no nonsense putting aside ones that were no's. We ended up with a few frontrunners, so I set up a second appointment to bring in friends. Even though my next appointment was already set, they called me a week before to tell me that the designer of one of the dressed I liked just announced they would be raising prices (10-15% hike) in a week and no pressure but if I wanted to reschedule sooner they could do that. Fortunately most of my friends were free for a sooner appointment so we did that. I really appreciated them making a point to reach out and be transparent with me about the price increase, but without pressuring me to have to change my appointment if I couldn't. For my second appointment I also emailed Teresa a picture of a dress at another boutique I had liked and explained what I liked (and didn't) about it. She ended up pulling another 4 or 5 dresses inspired by my comments and they were all beautiful and reflected the various comments I had made. She also pointed out different changes we could either request or make to each dress to make them more unique, fit better/more comfortably, etc. I know that a lot of boutiques allow you to make adjustments, but she really suggested some unexpected and surprising ideas that helped to shape my decision tremendously. One of my friends was actually inspired by this experience to try making more personalized modifications to her own dress (bought elsewhere). When talking to Teresa you can tell just how much knowledge and experience she has in this field. I never felt like she was pressuring me towards or away from anything, she never suggested anything out of budget (actually she would brought up some great deals), and she even encouraged me to visit other shops or go back to other boutiques to evaluate how I felt. She made this whole process so much smoother, more fun, and less daunting for me. I really cannot praise Gesinee's and Teresa enough. I highly recommend any new bride consider checking them out. read more

I went in yesterday for a last minute dress (needed for Jan 31), knowing how stressful and hard shopping for any sort of clothing is for me on a good day. Teresa and Amanda helped me find a beautiful dress pretty quickly, considering we even had to pause for a moment so I could cry a little from feeling overwhelmed. They were so unbelievably kind, patient, and supportive the entire time I was there. I went in alone for my appointment and they made me feel like I was shopping with my besties. Thanks ladies read more

My dress came in two week after I ordered it. They ordered a bigger size then what they had, and also they didn't have the color I needed. They told me there was only one left and I should order it or it's going to be gone. I haven't i went shopping for a dress in years, so I felt really out of place. They really push you to by that dress. They also told me that their alterations are extremely expensive. So of course, I'm not going to pay expensive. I want reasonable. So hopefully it will all work out. I'm extremely disappointed on how they handled the situation when I didn't even have time to really think about what I wanted. read more

They had a wide selection but I didn't find what I was looking for. The representative helping me was sweet but what I didn't like is when I called a few months later to see if they carried a specific designer, the girl on the phone kept asking me are you sure that's the name (eddy K) it's fine if she didn't know just not sure where her customer service was at. read more

Best Bridal Experience Ever! From the moment I walked into the bridal shop, I knew I was in good hands--but I had no idea just how magical the experience would be. I had the absolute pleasure of working with Dylan, and she made this once-in-a-lifetime moment even more unforgettable. Dylan wasn't just a stylist--she was a guide, a cheerleader, a calming presence, and honestly, a fairy godmother of bridal fashion. She took the time to understand me, my vision, and what made me feel both beautiful and authentically myself. Her eye for detail, knowledge of fabrics and silhouettes, and gentle yet honest feedback helped me find THE dress--one that made me feel confident, elegant, and truly bridal. She never rushed me or pushed anything that didn't feel right. Instead, she curated the most perfect selections and created a warm, joyful atmosphere filled with excitement, patience, and genuine care. She listened. She encouraged. And she made me feel like the most important bride in the world. The entire experience at the shop was elevated by Dylan's talent and personality. I cannot recommend this place enough--especially if you're lucky enough to work with her. Thank you, Dylan, for helping me shine on the most important day of my life. I'll never forget it! read more

Loved my experience at this place. SARAH H was awesome! She had such a great positive attitude and knew what she was doing. She's really for the bride and tests you on what you truly like and I appreciated working with her! Their selection was endless! There's a whole lot in this store so if you're looking for more variety, this is worth trying out. I drove all the way from San Jose just to go here and I'd say it was completely worth it. They had affordable dresses to top designer ones too. Loved this place! read more

Erika assisted me in looking for a prom dress. She was kind, helpful, and attentive. They have a huge prom selection. I had a great experience ! read more

I had visited two bridal shops before coming to Gesinee's and honestly felt pretty discouraged after finding a dress I loved that was way over my budget. But my experience at Gesinee's completely turned things around! My bridal consultant, Maya, was AMAZING-so knowledgeable, kind, and was the only one to truly take the time to understand the style I was looking for and the vibe of my wedding. Thanks to her, I found a dress I absolutely fell in love with-and it was even under my budget! I couldn't have asked for a better experience. Maya was a dream to work with and I didn't feel like she was just my consultant, but also a friend. Thank you so much Maya!! read more

Came in for a last minute Tuxedo rental. Very friendly and super dialed in experience.

Teresa is an angel..... love her. I did not end up getting my dress here, but she helped me at least two or three times on my visits during wedding dress shopping. She also helped two of my dear friends and my sister get their wedding dress. She is honest, not pushy, super real, and super sweet. I truly love this woman, and I will only say good things about gesinees because of my experience with her. If you want reasonable price dresses in the bay area, gesinees is your best bet! My only bit of feedback is that they revamp the place. It definitely feels like you're in a 1980s bridal shop. Maybe that's how they keep the prices down, it definitely is where your mom bought her wedding dress. But hey, if it ain't broke... Why fix it? read more

AMANDA the queen you are is so amazing! You made my second experience of trying dresses on so beautiful after a not so great one at a different shop. you allowed me to see my beauty in a way I have never in my life thank you! The dress selection here is amazing I recommend the service and the variety. This store is a 10/10 as far as customer service, structure, cleanliness and organization. I will be back for my gown, bridesmaid and mother of the bride dresses my new favorite shop in town! read more

Customer service is top notch here! I had decided to get married in City Hall in roughly 2-3 months so my bff quickly spurred into action with dress fitting appts. There were several of my close circle (including my bff who brought me and my future sister in law) who had gotten their dress at Gesinee's and I had faith! There were a few consultants who helped me figure out what I wanted (A-line, pockets, not too crazy.) Shoutout to Sara for her fun energy! She got us pumped and laughing throughout the fitting. A ton of dresses were brought and I kept coming back to the champagne beauty that was pulled off a mannequin upstairs. It was magical - sparkly beaded spaghetti strapped top, flowy champagne satin dress, and best of all pockets! After trying on a few more, I knew this was the one. I placed my order, came back for alterations right in time for the big day. Love the super skilled alteration ladies (Aunties Irene and Aurora) - I felt like they were family and they made me feel so comfortable. Even if your wedding is short notice, they will work with you to get everything done on time. It's definitely not cheap coming here but I owed it to myself to get my once in a lifetime beautiful dress. read more

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I had such a great experience looking for my wedding dress. On this journey Dylan was my consultant, her service was exceptional she was so attentive also went above and beyond truly hearing out all my desires for the dress of my dreams. I loved everything about my dress, veil and the add on statement sleeves as well, I left so happy and grateful for all she did. Thank you to entire team and in especially to Dylan. read more

My maid of honor recommended this place for my wedding dress and I am so glad I chose Gesinee's. Ajeray was the specialist helping me and she was wonderful at understanding what I was looking for and giving me several options. She was so patient and provided great customer service throughout my time there. I did pre-select some styles before my appointment and they had my #1 choose in the boutique. It turned out to be the most economical, which was a huge plus for me. As soon as Ajeray put the veil on, I knew the dress was the one. I highly recommend Gesinee's for all formal party needs. read more

Thank you Teresa for wowing us, surprising us, and giving us the best service. This shop probably has what you're looking for because they carry a lot of brands and T is very knowledgeable on all the gowns. It was magical read more

I bought my wedding dress here and came back for one of my best friends big day! We both found our dress and are so happy with the experience from beginning to end. Irene is the BEST! We loved her soooooo much read more

I called the morning of to see if they had an appointment available & they were able to get me an appointment the same day! When we walked in the staff greeted us and they were all very friendly. The consultant Ajeray was super sweet & she was very mindful of my budget & style that I wanted. She pulled out a few gowns she thought I would like & I was having trouble deciding between two gowns. She saw my reaction to each one of them & helped me say "YES " to my amazing dress! Thank you so much Ajeray for all of your patience with me & for helping me decide on my wedding gown! Definitely recommend Gesinee's Bridal!!! read more

Amazing staff, amazing dresses!! Manager Sarah was awesome and so was Dylan so helpful and personable!

This salon has EVERYTHING. Whether you have some idea or no idea at all, Gesinee's has a dress for you. My consultant, Teresa "T," went above and beyond to ensure I had the dress that not only fit me and my personality, but that fit the venue! I thought I knew what I wanted and how I was going to feel in a dress, but at the last moment, Teresa pulled out a stunning gown and veil I never imagined. That was the dress I left with at the end of the day. Both my mom and sister purchased their dresses from Gesinee's. Teresa helped each of us find the dress that best suited the wedding day in so many ways. In addition to the dress, I purchased my crown and jewelry from Gesinee's. They have extraordinary pieces that are beautifully crafted. I've never had so many compliments as I did on my wedding from the dress all the way to the crown! Gesinee's has an alterations department as well. Believe me when I say, if you want your dress altered perfectly, you should entrust their staff, especially Irene. She took such wonderful care of me, my mom, my sister and our dresses. It was always such a pleasure to see her for my fittings. Gesinee's will make sure you have your unique dress for your special day. read more

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Last year I left a very unflattering review, and today I feel completely different. We recently gave it another shot and the experience was amazing!!!! The service was A1! We felt welcomed and taken care of. We didn't end up getting a dress but it was only due to my daughter wanting a color they didn't have. Thank you for an amazing experience read more

Avoid this place!!! I am telling every single person I know not to come here. I was SO excited to have found my dream dress here at an affordable price. I was helped by Shannon who was such a sweetheart but unfortunately stopped working there and everything since has been a horrible experience. When I was measured by Sara she recommended me to size down in the dress despite her measurements to be larger than the recommended size. I initially went with her recommendation but felt uneasy about it and was able to email to change it right away. First step is to make absolutely sure your measurements will match and don't give your bride the risk of having a dress that is too small. I had to ask if there was any additional fabric to let out the dress if it was too small and I would've been out of luck if the dress indeed was too small. I ordered the dress in October 2021 expecting an April 2022 arrival due to supply delays. No problem as I ordered the dress a year in advance to give myself ample time. I get the dress in April and discover the illusion underneath on the bodice is the WRONG COLOR from the sample. They had mislabeled the sample size and gave some BS about how you have to specify which color you want on the bodice. Don't mislabel the COLOR on your samples, this is so important. I had to reorder the dress and was now told my new arrival date was going to be SEPTEMBER 2022, one month before my wedding. I couldn't believe it and pushed to have the dress arrive a little earlier as alterations take at least a month and my wedding is also not in the area. I was contacted early, in July 2022, saying my dress was here and I was so pleased that the dress had come early. I get there and wait almost half an hour before Sara comes out with the WRONG COLOR DRESS again. Some other BS about how the dress they received was supposed to go to a different store. I am now told that the original shipping date of around Sept 2022 still holds. At this point I am angry but I try to be patient thinking as long as I had the right dress in time for alterations I would be fine and was given a very small discount for my trouble. I FINALLY received the dress on the last day of August and thankfully it was the right color. Things didn't seem amiss until I brought it to alterations at a different shop - now the seamstress points out by holding a mirror at my back that the zipper isn't aligned to my spine and the lace paneling is larger on one side than the other. I was horrified I hadn't noticed this in the store but of course since it was in the back I couldn't tell when I had the gown on in the store. I now have to pay several hundred dollars extra and have only a few weeks to alter the dress due to the continual delays and mistakes on their end. I asked for a refund as everything about this experience has been a total nightmare and they have quoted me their ridiculous policy of no refunds once the dress leaves the store. All this would be understandable had I gotten the right dress at the right time. None of that happened so I am out over a thousand dollars. I was asked to bring the dress back so they could "see the issue" when they are well aware I have less than a month to alter the dress and they have no way to get me a new dress in time anyway. There was no compromise even just to cover the cost of the extra alterations that I need, and basically they are saying it's my problem since I didn't point out the issue when I picked it up. What is even more insulting is that when I tried to tell the manager Sara about these issues, including photos that clearly show the defects in the dress, she was dismissive and claimed there were no issues which is a total lie. Not only did my seamstress point it out but I showed several different people without telling them what was wrong, and all could see that the dress is not centered properly so for her to claim there are no faults in the dress is frankly disrespectful. Shady business to overlook these things knowing it would be difficult for me to see the back of the dress and the issue is not noticeable without actually having the dress on. TLDR; I wasted my time and money driving back and forth so many times, receiving TWO incorrect dresses and even the final dress I received FIVE MONTHS AFTER MY PROMISED DATE wasn't made right, with no compensation for my inconvenience. They may have a large selection but you're better off going to a different shop that will treat you right and give you the right product. read more

Gesinee's Bridal - Shady business giving me a defective dress: uneven lace paneling, zipper off center. - Bridal Near Me - Concord, California

My consultant, Jackie is amazing!!! She helped me with everything. The private area for dress reveal was perfect for my loud sister. All 3 visits, Jackie was there to support me and to ensure that I was happy. read more

Gesinee's Bridal - Bridal Near Me - Concord, California