What an excellent experience we had picking out a prom dress. We arrived an hour early for our appointment, but our consultant Madi was ready to work with us. She was so sweet and positive with my girl. The dress we picked out was a dream come true. With only a little time before prom, we were looking for dresses that we Could purchase off the rack. There was a small flaw on the zipper seam, which Madi noticed and made sure we knew that the mending would be taken care of by Gesinee's at no charge. Overall, I'd highly recommend this shop to anyone looking for a high-end prom dress With attentive service. read more

Dress sizing and tailored try on experience. The right amount of help and attention. Phenomenal assistance and genuinely kind and excited. The dress selection is the largest we have come by within a large radius past Sacramento. The employees there make the entire experience enjoyable.. read more

We came here to try on Quinceneara dresses. Irene helped us along the process and she was so helpful and so sweet. She made the whole experience extra special and easy. My daughter felt so beautiful trying all of the dresses. Thank you so much for a wonderful experience! read more

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I got my daughter's prom dress here and will only come here for future dresses. From the beginning, we were greeted and served by Alyssa. She was very involved and helpful/attentive. The dress we ended up getting was one that my daughter hadn't even considered, but Alyssa had her try for size reference for the dress she picked. We fell in love with this dress. We went to other places afterwards. Just to shop around. It was horrible compared to Gesinees. This place makes it so easy and they're organized. Other places it's like cattle call and whatever you see on the rack is all they have. At Gesinee's they list all the color options for each dress. They're organized with tags on each by color. The dress was shipped very quickly and the staff helped us try it on before we left. When the manager (I think her name was Sara) realized the zipper was a bit tight, she brought it right back to the seamstress and had it adjusted for us. She was so amazing, personable, energetic, and reassuring. Everyone here is just so helpful. We were constantly asked if we were being helped while we waited. Such a refreshing experience compared to other places. 10/10 experience!!! read more

Prom shopping had been a lil stressful the last few weeks for my daughter and I! We searched so many other stores looking for a particular color and all we had to do was come here! They had so many color options and gorgeous gowns! The process of choosing what gowns to try on was so fun and smooth even with a full shop of girls and moms ( some dads too)Our dress coordinator was super sweet and helpful! So happy my daughter said "YES"to her dream prom dress here! read more

Thank You so much to manager SARA This review is long overdue, better late than never! I've also gotten all three of my bridesmaids dresses from Gesinees Bridal (back in the day!) and my sisters got their wedding gowns, from SARA. Late in the process , We had a situation with the "Barbie" themed pink Homecoming dress search and I had contacted Sara for help. I didn't think about getting homecoming dresses from Gesinees, I had previously thought of them more for Prom and Ball occasions. However, I Told SARA what my daughter wanted and needed, She rush ordered me a dress that day, it arrived on time, alterations were done, and she was ready for the dance. My daughter was so frustrated she wasn't even going to go to the dance, and because of SARA she went, she loved her dress it, she felt beautiful, and you can't ever put a price tag on that. Gesinee's 2350 is the place to go. Sara is the best and knows her stuff. We won't go anywhere else now. read more

Gesinee's 2350 - Bridal Near Me - Concord, California

Angelica is angelic! She is a true beauty inside and out. She took the time to help my little sister finding her prom dress, from helping her try them on correctly to hyping her up once she was in them. I was very pleased with the attention and effort of this lovely young lady Angelica. I only bought the dress because of how professional and delightful our experience was. Although, they do have wonderful selection just a little pricey. read more

I'm so happy I came across this boutique. The young girl who helped me was very friendly, professional, and patient. I went in with some inspiration photos and she helped me pick out a few options that resembled exactly what I was looking for. All the dresses were so beautiful, it was hard to choose! I like that they have everything well organized and color coordinated, so it makes a bit easier to find what you're looking for. I was comfortable and glad they took my measurements as well. I purchased my first dress from here and I can't wait to receive it and to get my alterations started. Thank you for the great service, I'll definitely be recommending this boutique for any formal event. read more

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Very friendly staff and always listen to the costumers want. Explained the dress very well and accommodating. Thank you

Sara and Adriana were great! Both helped me out at different times with ordering my suit for a wedding (as a guest) and trying it on. (It has been a while dressing nicely post-pandemic, haha.). And the suit looked good. Great customer service and both are assets to this company. read more

My first prom is coming up and I was trying to find a good store to buy a dress. Lucky I was in concord and did a little googling and I found this lovely place! Jenna was the wonderful women who help me find my dress. Honestly best customer service I've experienced while shopping. Even though everyone there is just doing their jobs, they really make you feel welcome and comfortable! Definitely coming back for next years prom! read more

Gesinee's 2350 - My beautiful dress I picked out with a little help from my girl Jenna! - Bridal Near Me - Concord, California

To start, I did luckily find my dress! Just a warning for midsize to bigger girls. It genuinely took me about 15 mins to find a dress that wasn't size 00-4, as a size 10 I was very frustrated trying to find some dresses. found about 3 dresses my actual size. I was directly told by a worker that "you can try on a size 2, we will make it work.".. Most dresses there will be in the 00 to 4 range with a random 16 or 20 here and there. Also, The woman helping me wasn't really paying attention to me at all! There was multiple times I had to get my mom to help me with a dress because the woman was talking to friends or just no where to be found. When she was helping me she could have been nicer too. The atmosphere felt very unorganized, I got there 15 minutes early to have some time to look at dresses and even when it was my scheduled time no one came to help me. It wasn't until 15 minutes after my scheduled time that i was finally brought into a changing room. I did find my dress, I'm not a picky person, but if you do find yourself to be picky with your dresses i wouldn't recommend this place. read more

Serena and irene were amazing and very patient in our decision making. They went out of their way to make sure we ended up with my daughters number #1 choice!! Highly recommend these two! read more

Gesinee's 2350 - Bridal Near Me - Concord, California

I highly recommend Gesinee's 2350 for your next fancy dress. They have a huge selection and the staff is incredibly helpful and patient. If you haven't been - make an appointment and check it out. We will be back again for our next dress! read more

Me and my fiancé went in to get tux rentals for our wedding. After poor experiences at men's warehouse we were elated to be greeted with Sarah who was extremely helpful and knowledgeable about the suits we wanted and had discussed. She was thorough and answered all of my questions with certainty. Can't wait to get the suits and see is they match up with the exceptional customer service we received from Sarah. read more

HORRIBLE HORRIBLE!Regarding my dress, I gave a call yesterday, March 21, at 3:21. I gave Sara, the manager, all the details of my dress, which I had tried on two or three weeks prior. After providing the details of the dress over the phone, I was told, "Yes, we have it." For the dress, I drove to Concord from Hayward. When I arrived, they handed me the wrong dress. To inform me face-to-face that they don't have it, they spent an hour and a half out of my day to drive. when it was obvious they could have told me when i had called. Even though i did end up getting a dress after the fact they showed me the wrong one, Sara did not provide me no other options or offer to order the dress or even show me similar options they had. After fifteen minutes of standing in the check-stand, none of the workers offered to help me and this other person of color. it felt like we were being ignored and all the other girls that walked in would get treated IMMEDIATELY. read more

Irene was AMAZING. She was extremely welcoming! She had excellent customer service. They have beautiful dresses and a wide selection to choose from! read more

These people were amazing. We drove from Hayward over there. Took about an hour in traffic. They had a professional attitude. Very interested in helping find the right dress. Gave good advise. Just really a good experience. She came away with the perfect prom dress only 3 days prior to prom. I was just amazed. Highly recommend. read more

AWFUL PLACE! They extremely over booked! there was an overwhelming amount of people! the workers didn't even help at all! our helper sat on her phone the entire time and didn't help us look for dresses! also we had our worker look up a dress to see if it came in a different color and size but when she went to look that up she gave the dress to another customer when we weren't even done with the dress and said behind our back that my friend wouldn't fit in the dress!!! read more

I was so sad shopping for my bridal shower dress for months. I looked all over to find something nice and I had no luck, I went all the way to la and still nothing. Then I walked into this bridal store the staff blew me away!!! you fall in love with the staff they are amazing!!! When I say amazing I mean Amazing!!!! I worked with all 3 ladies (Eli, Efilyn and Irene) the team work they had and the ideas they had made to make my dream dress was unbelievable !!! Thank you so much for alll your help!!!! Now I can walk into my bridal shower knowing I have a dress no one else has. read more

When I was there all the staff was nice. Found a dress I sort of liked (cuz they don't have that many dresses for "plus size") I ordered it February 2nd I was told I would get a call last week of February first couple days of March. I still haven't received a call. I called last week and they said they didn't know where it is but they should be getting it any day. Now it's March 17th and I still haven't received a call. I'm quite mad and don't even want the dress anymore. Not only when I was there did I feel ashamed and stressed out by the people throwing dresses at me that I didn't even get the type of dress that I wanted. Definitely would never ever go here again or tell anyone to come here. I want my money back! read more

Gesinee's 2350 - Bridal Near Me - Concord, California

Manager Sara and Sales Associate Serena were SUCH lovely people! My daughter and I bought a dress elsewhere that still didn't fit after alternations. We took a chance and called Gesinee's last minute and booked an appointment the same day for prom dresses. Serena was swamped with people walking in (I believe you are supposed to make an appointment in advance) yet still helped us and was so, so patient as we tried on gowns. Manager Sara is a mom and knows what a struggle and how hard it is to find that perfect dress. She really took the time to measure my daughter and even was able to order the dress she really loved. I cannot speak highly enough about the customer service as this little store. The dresses are absolutely gorgeous. Thank you so very much. :) read more

I have my sisters wedding coming up and was having dificulty finding the right dress, she did not want us wearing typcial bridesmaid dresses. I called Gesinee's on a whim and they were able to get me the first appointment the very next day. The dress selection and customer service at Gesinee's completely exceeded my expectations. Sarah H. was my consultant and as soon as she greeted me I knew it was going to be a good appoinment. I let her know of my preferences when it came to style, color and price point and she delivered. The dresses she selected were not something I would typically pick out for myself but sometimes you just have to let the professionals work! Keep an open mind and they will not dissapoint you! I hate shopping but Sarah made the experience so fun! I found the perfect dress for my sisters wedding (first dress I tried on only in a different color) and then I went back the next day and bought another dress I had tried on because it was just that good! I will definitly be back next time I have the need for a special occasion dress! Thank you Sarah H.! read more

Irene at Gesinee's was awesome! She didn't give up on finding the perfect dress. She made the experience for two people that don't like shopping very fun! Recommend making an appointment and going off peak hours. read more

Gesinee's has some gorgeous dresses by amazing designers, and the shop is extremely cute. I went today for prom dress shopping and I made sure I made my appointment a few weeks ago... when they called me back for my appointment I was told "1 adult with you, and if you have a man with you please let us know in advance so we can provide a special room"... I went with my grandma and that was it. When we arrived today it was very quiet and I thought it was going to be a great experience but all of a sudden there were so many people. There would be 3-4 adults for one person and a lot of girls had their boyfriends with them just standing outside of the dressing rooms... Even though you make an appointment for a 1on1 experience with someone, they will be helping several others and will be gone when you need them to tie up your dress... It was very busy and overwhelming.. the staff was very kind but it was a bit of a struggle explaining what I didn't feel interested in, and what I did like, just for them to bring me everything I did not want.. I'm sure they are less busy in the early prom season months like December-February... otherwise I think they schedule too many people for one day.. read more

Definitely make an appointment. Some staff are new so just be patient and don't be afraid to ask questions. Check to see if your desired dress is in stock or has to be ordered- allow time for alternations if needed. The problem came when my daughter went to pick up her dress. The lady working told my 17 year old daughter she owed money for the dress because the original sales lady didn't do the math correctly (paper receipt) and did not charge us the correct amount. Thank goodness my daughter has a debit card or she would probably be without a dress for her special event. Intimidating a teen who is excited to get their dress is a horrible business practice. I was shocked a business who has had a good reputation for years would handle this in such a way. I called and spoke to a manager (Estelle) who did not seem surprised at all but said she would speak to her staff. Good luck! read more

I went there for an appointment on April 17th 2021. My appointment was at 12 (noon). The lady told me she would be right with. I was literally there for 1 hour sitting down waiting to be assisted. Meanwhile they assisted people who walked in after me. Yes, they were aware of my presence, they were just waiting on "someone" to come help me and they never did. I ended up leaving without assistance, they didn't question why I was leaving or anything. Terrible place read more

Gesinee's 2350 - Bridal Near Me - Concord, California

Gesinee's has a few stores in Concord and it was on the cheaper end to rent from them rather than going through Men's Warehouse or other rental places in the bay area. My husband and I rented the vests, bow-ties and ties from them and were happy with the process of ordering and pick up. The one thing that we were completely annoyed with was the young lady who works the front end of the store at the Tuxedo Suit Rental shop. She is sooo hard to understand and she is completely unaware of what is going on. She does not know how to do simple tasks like refunds or doing math for charges. The manager needs to hire a new staff at that store if they want to have good business and business flowing in. read more

Gesinee's 2350 - Pink vest and Pink bow-tie/ties rented from Gesinee's - Bridal Near Me - Concord, California

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I came here to get my ball dress and I absolutely loved it. As soon as I walked in I was greeted by a sales associate named Andrea and asked if I needed any help and what ideas I had in mind to look for. I wasn't really sure exactly what I wanted but I told them I wanted a slit and I was open to colors. I pulled a few for myself but the girl helping me pulled a lot of dresses for me as well and they were all extremely cute. She was really good about pulling dresses she thought would be my size so that I could fit into them and really get a feel for how the dress looked on me. I ended up buying off stock and they made it super easy and helped me set up my alterations appointment. Everyone in both the prom and alterations building were very kind and helpful. My sister and friends went there to get there dresses as well because of my experience and they had great experiences too. This is a picture from ball of me and my friend who also got their dress here. read more

Gesinee's 2350 - Bridal Near Me - Concord, California

Make sure you try on the clothes... We came in for measurements, then came to pick up the tuxedo and almost everything didn't fit. The pants were well above his ankles, looked like capris. The jacket sleeves were too short, the shirt too big. It was a mess. We waiting over 15 minutes to get let back in the building. Missed the wedding rehearsal because the tux didn't fit and then found out at the wedding that the pants were not the same pants as everyone else in the wedding. All in all, if we had a choice next time, we definitely will go somewhere else. The people were nice, but that's not why we went there. read more

HORRIBLE!!! Service. I ordered a dress up at the beginning of February and they wait LAST MINUTE to get it ordered. Now I will be getting my dress only a week before my event and I still need to get it altered!!! read more

I was looking for a prom dress and the service was amazing. The lady that helped me, named Alexis, was very kind and patient to help me find the percect dress for me. She was patient when I was trying on many dresses and also helped me with some decisions on which dress to keep and say no too. She always asked if I was okay and how I liked the dress on. Soon I decided on a dress and it was perfect for me. I recommend the place for prom dresses, but come early because it gets crowded around noon. read more

My experience with Gesinees Bridal couldn't have been better. However, at Gesinees Formal Wear, my groom and my experience, along with the groomsmen, was polar opposite from the bridal shop! First the tuxes were all much too big and had to be sent back (we had to pay extra for this.). Then they re-ordered tuxes in a smaller size, which we also had to pay an additional $20 for just to be able to try on so that when it came time to have them for the wedding they would be certain the right size would be ordered and that it would fit. The re-ordered "try on" tux fit. When it came time for them to order the tuxes for the actual wedding, they ordered the wrong sizes, and all the tuxes were too big. 2days before the wedding! So, they had to re-order AGAIN! Finally the day before the wedding, they had the core t tux sizes for the groom, father of the bride, and 5 groomsmen. We got so caught up worrying that the tuxes were going to fit and be in on time that we didn't think twice to check that all of the men's tuxes came with the glitter gold bow ties that we ordered. Come the day of the wedding, while the men were getting dressed in the changing room at the church, they discovered that 5 of the men received the glitter gold bow ties as specified, and 2 of the men ended up with Pink clip-on neck ties! Our wedding colors were navy blue (tuxes) and glitter gold. We even ordered glitter gold pocket squares for all the fellas to match the bow ties (they got the pocket squares right. There was nothing that could be done to correct this mistake. After our wedding my husband called Gesinees to let them know of this Pink tie fiasco. They had nothing to say except "Didn't your wife look amazing in her dress?!?!?" Unbelievable. I'm giving 2 stars only because they finally got the tux sizes right AND I was so pleased with the Bridal Shop. See the photo below. Notice the gold bow ties and the clashing Pink clip on tie (pink which wasn't even our wedding color!!!) read more

Gesinee's 2350 - Bridal Near Me - Concord, California

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Very rude staff. I asked for help and the lady looked me dead in my face then walked away. I didn't feel welcome, everyone was staring like I didn't belong there. Very racist and judgemental staff. Would not recommended. read more

They kept giving other people the dressing room they were giving me so I kept getting switched around without being told ,I felt a little like I was being pushed to the side but it was really busy so I kinda understand I wasn't assisted as much as I want to be, they gave one of the dresses I had to some one else without telling me as well.the dresses here are Beautiful but really expensive .the dress they ordered me was 1 size to big they told me to get alterations but it's too expensive here,GET ALTERATIONS SOME WHERE ELSE AND SAVE MONEY IF YOU NEED IT .decent place .just for the fact I went by myself and and wanted their help on helping me Find the right dress for How much I was spending I wish my experience was here . read more

After I posted my previous review, my husband finally received his refund. Thank you Sara for reaching out to us and resolving this issue.

We shopped here for our daughter's Quinceanera and had a very positive experience! Emily was fantastic! Thoroughly professional and consultative. Helped us pick the perfect dress! Thank you Emily! read more

Beautiful dresses and great prices ! However terrible customer service and rude workers. Very disappointed my friend was left Unhelped for over an hour and when asking the workers a lot of attitude. Worker snatched dress from our hands. read more

I came here with a friend to buy our prom dresses and had an amazing experience. Kaitlyn was so helpful and patient! The service was great and quick (for me at least) I saw so many beautiful dresses it was so hard to choose!! I LOVED my experience here and would definitely recommend to anyone. Thank you to Kaitlyn and everyone else that helped me and my friend by our dresses! read more

The girls here were a great help in finding the tuxedos for our wedding. we got to try on different styles and colors. They were very accommodating and helpful. read more