Undertrained staff and apathetic management. After waiting in line for a very long time to claim…read moreour tickets and fill out waivers I asked the young lady at the front about changing the our reservation and removing some tickets for some ages and adding others. She seemed incredibly confused and panicked by the request. After a while of messing around by her computer she told me that she is new and apologized for the inconvenience and the wait. I asked why management let her work by herself if she's inexperienced and she laughed and said she didn't know. After a long while of messing around and help from another employee we finally got the tickets we needed as well as the required socks. The actual park was fun and interesting with lots of obstacles and courses, and the party I was with seemed to enjoy their time. However when we got our food it was also a complete mess. Same situation. Untrained staff very quick to throw management under the bus. It seems they hire mostly teenagers, but maybe it was just the day we went. I hope management trains their staff more, because if they did this would have been a very fun night out. Staff was nice either way. Fun park just ran in strange ways.

We took the kiddos for a birthday. It's a reasonably priced place, but it's not that big. Our boys…read moreare nine. They ran around and enjoyed the park, but I noticed they started getting bored soon after. I noticed the teenagers stayed on the basketball court. Technically, outside food isn't allowed. However, the agent did let me bring in a small Gatorade. Overall, it's a great place for small birthday parties or burning the kids out on a random Saturday. I just wish there were more variety.

My son loves it here, specifically jumping into the foam from the diving board…read more It's worth a membership if you are going to go more than 1x a month. It's $10 for an adult to go without a membership. The memberships are for 1 adult and 1 child so if you get one your partner cannot share that membership. It's well managed, there are food options and we came here for a kiddo birthday and it was so fun, thy provide food with the party options. You get 2 hours to jump and they call you to leave by the color of your bracelet over the intercom.

We have come here before for a birthday party and had a great time. We recently visited on a Sunday…read morefun day with a few family friends. Signing the waiver is pretty easy, you can do so on your phone. They have socks for purchase but we had our own from the previous visit. They have plenty of lockers and cubby's to store your shoes, outer wear etc. The kids enjoyed the trampoline park & the arcade. There is a $30 minimum for warm food to be delivered. I ordered a 14" pizza from Salerno's and some fries to meet that threshold. The food was pretty good. I at first thought it was too much for my small group but we (or I) managed to finish it all. They have some beverages and snacks you can order in the meantime. There's plenty of space for adults or those not participating to sit and I saw quite a few people on their laptops working and even reading. Overall, the kids definitely had fun.

The employees on the floor were very rude. They had no respect, very snarkey. I brought my own…read moregrippy socks, not knowing their rule. I was there for my grandsons christmas break. I got rude looks the WHOLE time before a young lady came up to me and nastily told me to put on epic air socks or I would have to leave. I was not intentionally breaking their rules and I got greeted with a rude slap on the wrist instead of kindly telling me that they have a rule. I was shocked at how this generation has no respect for accidents. I will NOT be going back or recommending it to my grandsons friends.

I would not recommend supporting this business - very unethical. High school students organized a…read morefundraiser. Finally received a check with then was returned for non-sufficient funds. When the booster organization tried to get a new check, we were informed that there was new ownership and they would not honor the prior debts. No way to tell there was new ownership, same name, never posted as new ownership, etc. Very sad when a business cheats high school students out of $250. I have spoken to the current manager several times and they have no interest in resolving this situation.

We had so much fun at the Vernon Hills Sky Zone! We went on a cold Saturday night so I was a little…read moreworried it would be total chaos, but it really wasn't. They only allow so many people in at a time & the whole process felt simple & organized. I was also a little worried it might be dirty since it's a trampoline park, but it was actually super clean!! There's a lot to do for toddlers all the way up to adults lol It ended up being such a fun way to spend a few hours & we'll definitely be back!

One of the most popular places for my 3rd graders sons friends to have their bday parties. My son…read morewoke up with a hurt leg yesterday hours before a skyzone party, but even that wasn't keeping him home. He limped his way to Sky Zone and seemed to jump even better than he could walk. This place is a birthday party factory and there's several bday parties at any given time here. Sometimes the check in process can take awhile so I recommend getting there a few min early and always sign the waiver ahead of time. Yesterday we got lucky and were checked in within minutes and given a pair of no slip socks. My son liked the socks so much he insisted on wearing them all day! They typically jump for an hour and then head to a party room for pizza/cake. And then once their tummies are full and they are sugared out they go and jump again. I'd personally throw up, but the kids seem to be OK with this. Yesterday parts of this place were under construction, which made the rest of it seem even more crowded (especially on a cool fall day), but there was still plenty for the kids to do. I personally prefer their Evanston location, but probably just because it's newer. Overall, very fun for kids. I would say the ideal age is 4-12. Great for bday parties or even if you want to kill a few hours on a cold or rainy day!

HUGE assortment of open jumping, bouncy houses and climbing! Staff friendly when I came in w my…read morekiddos today. Reserved online and paid for and signed waivers. This will help w wait times for excited kiddos. Place is clean and again, HUGE!

This is our go to place on Fridays during cold season. Close to home and my kids love It here. I…read moreGet our tickets on groupon. Definitely worth it

Really fun place for the kids to run around and get their energy out. Our kids are three and five…read moreand they had a blast.

When you're looking for stuff to do with your kids, you have 3 main questions:…read more 1. Will my kid have fun? 2. Will it make my kid tired enough to sleep? 3. Can I do this without spending a fortune? In the case of Jump Town, the answer to all 3 is: YES When you walk in, you'll remove your shoes, sign a waiver and pay your entry fee ($13 during the week, $15 on weekends). What's nice is that the price includes two free adults per child. Inside, you'll find massive bounce houses and trampolines designed to burn off all that preschool energy. Everything is free with the exception of a couple of video games or air hockey. There's a small room in the back with some building materials for kids who like to do that. There's a small fenced-in area with small play structures for really little kids. They do have a snack stand available, but you can bring your own food. They have 2 women's bathrooms and 1 for men. There are party rooms available. I think the right age for this place is 3-6. When we were there on a Sunday, there were a couple of bigger kids who don't really know how to watch out for little ones, so if your kid is on the small side, you might need to keep a close eye on them. If you'd like to save money, you can get a 10-pack of visits for $100. You'll probably be back, so this is a great value, especially if you have more than one kid.

Had a great time at Funtopia with my kids. So many climbing walls, it was a good time (especially…read morethe Christmas theme for the winter). I had the chance to check out their party rooms as they were running kind of a family open house for their Christmas time. Lots of fun challenges for the kids as they put snowflakes and cookies on the climbing walls for kids to collect for a prize. They had a food buffet showcasing some of their food options pizza, pizza puffs, meatballs, chicken tenders. Salad and hot chocolate. The staff was super friendly and good with the kids. We had a great time. The party space accommodates several groups at the same time.

Great variety of activities for all ages. Plus, there are tables for parents to hang out or work…read more Free wifi!

If you want to host a birthday party with a RUDE, UNPROFESSIONAL manager go for it. It was a…read moreproblem on Sunday instead of solving the problem she made it worse. Screaming and making the guest feel uncomfortable and unwelcome. I called to complain to a superior never received a response. What made me feel sad about this situation the other worked said she is very rude and they are used to her acting that way. How can people be comfortable working with a manager like this? I hope if you guys HOST a party you guys don't have the same problems.

When you're looking for stuff to do with your kids, you have 3 main questions:…read more 1. Will my kid have fun? 2. Will it make my kid tired enough to sleep? 3. Can I do this without spending a fortune? Next Level checks all 3 boxes. The giant attraction of Next Level is a huge cargo net-type thing that kids love to climb through. It's pretty amazing. I've never seen another attraction like that. There's also a large play structure with stairs and slides and a zipline and tunnels and such. Another area has the popular giant foam building blocks. There are two large inflatable-surrounded trampolines. Next Level has a small play area for very little kids - the other attractions are probably too tricky unless your kid has a great sense of balance and agility. I appreciated that they had a small air hockey table available for $1 per play. The larger air hockey table is $2 to play. The seating area has mostly large picnic-style tables. Everything seemed very clean and well maintained. The bathroom even smelled like cleaning products, which is a great sign. The price is reasonable, but I docked a star because they don't allow outside food. The perfect play place allows for snacks to keep the kiddos fueled up. Still, my kids had a great time at Next Level. It's perfect for kids in the 4-6 age range.