I have change my review from one star to five stars. I am incredibly impressed with the new manager they have brought into this location. We previously had a terrible experience with the former manager, and we're pleased to know they restarted this location to make it a family friendly environment again. The staff is friendly, warm, kind, and generous. I was impressed with the world class service. read more

Amazing and fun environment, excellent customer service and the pricing is very fair $15 for 1 hour or $25 for 2 hours for jumpers over 46" $10 for 1 hour or $16 for 2 hours for jumpers under 46" You can even trade in a pair of grip socks from other parks for a new pair from Get Air read more

We had a blast celebrating my sons 10th birthday here this past Sunday. Even the adults joined in on the fun! The parents loved how clean it was compared to other indoor trampoline parks. We had ordered the party package and 2 hours didn't seem like enough time. Especially when you're having so much fun. We will definitely be back! Sterling you were awesome and thanks again for all your help!! read more

Kids love it here! And we got great deals! More kids more discount! Please signup so you can have discounts email to you.

Kids always have a good time here but my lack of stars is based on other factors. First, we went Thursday morning because it was suppose to be toddler time. So I guess it wasn't, even though that's what it was stated on the website. So they didn't honor the toddler time price. Ok fine, I dealt with that. What really bothered me was the cleanliness of the place. In the era of covid, facilities are suppose to be keeping their business clean. We came right at opening and we were the first customers there and there were open candy wrappers and used face masks on the floor. If picking up trash can't be done, what else are they not doing?? read more

We had my sons 4th birthday party here on January 26th. Staff was very friendly and accommodating. For some reason my room was changed from my original pick, I asked them if I could still have my original room and they moved things around and I was back to my original pick! Our host was always asking if we needed anything and was updating me on my guest list which I very much appreciated. Place is clean and i love that they have enough employees in the trampoline play. We will defiantly come back for regular play and future parties. read more

So we came here just because the kids needed a spot to get crazy... the staff were so friendly and super helpful! My niece ended up dropping her IPad in one of cracks between the jumpers (don't ask why she even had her IPad)- my niece was so upset and was even crying in the bathroom...Long story short- David and Noah came to the rescue. They somehow pulled the IPad out from that narrow crack and retrieved it!!! Always Love a Happy Ending!!! Shout out to these two staff!!! Definitely coming back here again.. minus the IPad. read more

Pros: they have a Groupon right now, so it was nice to get a deal which included the socks... There are a lot of different trampolines and foam pits... I like how they have different areas for toddlers and big kids... The music is fun and the kids had a great time Cons: The PA system/speaker was super difficult to hear... Anytime they made an announcement, it was to faint and I had no idea what they were saying... Sometimes the supervision is a little bit lax too... I counted two girls supervising the entire park when they should've been four people to adequately supervise the dodgeball, foam pits, and various trampolines... All in all, the kids had a great time and will be back! read more

This is an absolutely amazing place. It's family friendly. So much fun it's an all around great expirence. Good music plenty of different obsitcal courses to keep you entertained for hours. Extremely reasonably priced. Its fun for people of all ages. **And the manager Richard is also an such a great guy very friendly, helpful, and informative . such a great guy really makes this a great expirence. read more

We celebrated my son's 7th birthday party here on October 9th. We had a great time, great service, friendly staff, and the kids had a blast. Special shout out Ashley the hostess. We will definitely recommend this place to friends and family. read more

1. Clean 2. Great Staff 3. Lots of things to play with 4. Not overly crowded 5. Kids fell asleep early *No wifi and Wednesdays are discounted for students read more

Came here 09/06/18 for my nephews birthday. He loves this place we celebrated his last birthday here as well. For a child on his birthday to be told so rudely from staff to stop jumping and get out 30 min before closing is not okay with me. We paid to have a good experience. When you decide to take a job that involves you dealing with children you need to have patience. He was trying to find his lost sock in the square foam pit. We were rushed out so bad we just had to leave it. Forget this place a lot of other better places with better staff! The female staff closing that night should seriously find a new job that doesn't involve her around people because her communication skills are horrible. There were plenty of adults around she could have spoke too instead you go say something too a child ... horrible read more

First time trying this place yesterday. I have 3 kids 9,15,16. From customer service to cleanliness, I could not have been happier with our experience. I used Groupon and enjoyed the savings. The groupon included the socks in the price. I have read the other reviews and can offer this advice: Do not bring the little people (toddlers). Their "area" is small and I can see why they would want to be in the large arena. read more

I had my daughters birthday party Friday and Leanne was such a great host! Her attention to detail and attitude is amazing, very charismatic & outgoing! Parents and kids loved her. read more

My 14 year old had his birthday party here. We thought maybe a trampoline party might be too young for him and his friends but they still had loads of fun.. Our party host, Leanne, was very helpful, checking on us often and making sure we had what we needed. It's a pretty busy place but it's also big enough that you don't feel like it's crowded. Good experience altogether. read more

This place is fun and my daughter enjoyed it. The only thing that would make it better, is the music. All they play is Mexican music! Ugh!

Great place to spend time with the little ones, price is fair, better then sky zone.

Had my daughters 4th birthday here yesterday and the little ones along with the adults had a blast. We cannot wait to come back. This was our first time here and I was amazed with the obstacle course areas. I do Spartan races, so I will be coming here a lot more for practice. The place was clean and the staff was friendly and very helpful. Highly recommended. read more

We have been here 5 times since this place opened. We love it. We had been to other trampoline parks in the area before this but we like this one the best. Since I have kids from different age groups, I can sit in a central location and keep an eye on both of them. Their staff is very attentive and friendly. More than eager to help out wherever they can. The restrooms and entire building is very clean. My only complaint is that there isn't a concession stand where you can buy lunch. However, they do have tables set up so that you can bring in outside food. Love this place!!! read more

The best place ever Sebastian was amazing from the start!! My boys had a great time and we are going there again today!! Thanks guys alot of fun for me too!!! read more

Get Air - Trampoline Parks Near Me - Pomona, California

Checked online and showed open for "open jump." Drove from DB only to find out it had been rented out by a group. They told me they don't post that info online if it is rented out during open jump times, but they did put a sign on the door. Glad I wasted 20 minutes to drive there. Wish they would at least tell you on the website to call for open jump hours to make sure they are actually open to the public. read more

Brought my two boys, ages 9 &12 and they had a great time. Took advantage of the Tuesday promo, buy 1 hr/get 1 free. Very clean facility and friendly staff. A few more food/beverage options would bring my rating to 5 stars as kids can build up an appetite with all the excercise. Note to owners: a "season pass" option would be something I would be interested in since this facility is a great way for kids to excercise and lose weight while having fun. read more

We visited today with a group of 15 and had the best experience. Ezekiel was a huge help at the front desk getting us all checked in and helping us determine the best deal/price. He was very impatient and informative, you can tell he loves his job!! Once we got into the trampoline area it was very clean and well kept. The kids had a blast jumping and we'll definitely be back this summer! read more

*** PARTYGOERS BEWARE *** So toddlers (46 inches and under) are basically shoved in a corner and forced to watch all the older kids have fun and have full access to the place. This is to prevent them from getting hurt. But it's not a problem for the older kids to jump in the toddler section? Makes no sense. I'm sure the staff was just doing what they're told to do, but to literally stalk our 4 year old to make sure he isn't jumping in an area where he's not welcomed to, seems a little excessive. He was so bummed out watching all his friends enjoy themselves while he had to stay in the corner. Broke my heart. We frequent sky zone, and other similar places, quiet often and have never had this issue. I mean, we signed the waiver! What's the big deal? Also, Apparently there was an issue with the staff and the party we attended. Some of the items paid for were not provided. And the staff didn't assist much with the party so the parents and friends assisted instead. The customer service was pretty poor to say the least. The staff appeared really young and not property trained to provide customer service for the public. However, the older kids seemed to enjoy themselves. I guess it's safe to say we won't be coming back. read more

My kids love this place! i'm so glad they have a location so close to our home. We had my sons bday party here and evreryone had a blast! We recently came for "club air" and it's the cutest thing ever. they turn the lights off and have lasers and lights w a DJ! so cool. read more

I came to try out Get Air with my family - I'm from AZ. Sebastian at the front is awesome - he's super friendly & accommodating. When I return to visit with my family we'll definitely come back to visit! Thanks for the great customer service Sebastian! The Navarro & Sillas Family read more

Ezekiel gave us the best customer service ever!! It was my first time here and I will definitely be coming back. Such a great time and excellent customer service!! I highly recommend this place. Speak to Ezekiel at the front counter. He's awesome!! read more

I was debating for a while weather to bring my four year old here or not . Reading other people's reviews left me questioning everything ! (Dirty place/ rude employees ) The place is actually AMAZING! The AC is continuously on, very clean and employees where great . read more

Leanne and Charisma are nice employees and are very friendly also it is a very fun and enjoyable place also I recommend other people to come and have fun at get air. read more

We are so glad we did our sons birthday here! Thank you Leanne and Nathan for your help and kindness! Everything went smooth and as a Mom that's amazing! Thank you all for amazing customer service!!! We definitely will continue to come and have birthdays here!!! You all are amazing! read more

Booked get air for my sons 13th birthday and him and his friends had a blast ! They were super accommodating and provided perfect service.. will definitely be coming back soon read more

We had my daughters 10th birthday here this past Saturday and everything was great. The staff was kind and helpful. I will say there were a couple of hiccups. The pizza and drinks arrived later than we'd hope for. And the check in process was a bit of a hassle. Other than that the kids had a blast and now my daughter can't wait to go back. read more

I absolutely LOVE this place! I got a birthday party package for my sons big day , but had to postpone everything due to an injury the little guy got just days before his party. Noa, the hostess that helped us , was extremely polite and very helpful! She absolutely bent over backwards to make my son's day very special for him when he was able to join in on the fun again. She was well prepared to help with all our set up, helped with clean up and even discounted our party package for us! She was gracious and on time with everything , making the entire chaotic party as easy as possible. The music was pumping, but not overly loud. The place was clean and smelled nice, and well kept. My son got his special day, and Noa made my life easier by taking care of the details so I could focus on enjoying my son and not how many cupcakes were out. I Recommend this place to anyone and everyone, anytime. Thanks , Noa!! read more

This place is super fun Adrian was extremely nice and informative! A lot more fun than sky zone! Not too busy so come on weekdays! read more

Get Air - Trampoline Parks Near Me - Pomona, California

Came here for a birthday party. I must say I was very impressed. The place was clean, not crowded and very spacious. It's a great place to spend an hour or two with the kids. read more

Staff was very friendly. The kid (Sabastian) at the counter had lots of welcoming positive energy. My kid loves this place!! read more

Had my daughters birthday party there last night and needless to say I will never come back. The party area we reserved was still a mess when we arrived, mind you I was told I can come 30 minutes early to set up. They had a party that was just ending and the girl in charge of helping us said she would be right back to clean up, 10 minutes later she still wasn't back yet and the tables were still dirty so I went ahead and cleaned them up myself so we can start setting up. When she came back she had asked if I had cleaned it and said yes it was no big deal because at the time it wasn't no worries. The referees were rude to my husband when he wanted to jump with our daughter. When the food came out they had said it was announced but no one in our party had heard it so we decided to go ahead and serve ourselves. I had to go ask the front counter to bring our drinks out because they were not set out along with the pizzas. My sister in law normally goes to jumping jacks witch has a party coordinator with you to serve drinks, food, cupcakes and just to inform you what to do next. I had no such experience I ended up serving all of our guest which I could have done myself at our home for a lot less money. When I went to ask for the manager to find out what is going on is when everything went south. The girl at the counter who was suppose to be "helping" with our party was very rude and argumentative. She was not interested in resolving the issue at all and simply wanted to continue to remind me that she isn't in charge of scheduling and it isn't her fault. We also had paid extra money for ice cream and goodie bags which we never received. When we went to check out I simply told her I didn't receive them and I will not be paying for something I didn't receive. She again rolled her eyes and walked away to adjust our bill. I looked at my bank statement and they still charged me the full amount. I spoke with the general manager later that night and he was very nice and apologetic but it doesn't change the fact that you have an employee who is very rude to customers who are paying for a service. I'm sure it's a great place to jump but as far as having a party forget it I'll never return. **UPDATE** It's been over a week since this incident happened and I still haven't gotten a call back and my account hasn't been refunded the money they said they would. So basically I still paid full price for stuff I never got. read more

Best place to take your kids to have a great time. Very big space for kids to jump around in, it's very clean, staff is very friendly. Overall my kids love it. I dont live very close but I don't mind the drive since my kids love it their so much. Plus, their are areas for parents to sit and watch the kids play. Will definately be back soon. Thanks forbath great time Get Air!(: read more

My daughter celebrated her birthday party here and loved it! It was clean and fun. We also brought the kids to celebrate their spring break with friends and they had a blast making memories read more

We didn't have a helper for the party. She showed up and disappear, here and there. It's pretty much self serve. Do not recommend this place. Try other trampoline place. Kids had fun. It's clean. They don't get 2 hours of jump time. It's only 1 hour because of eating pizza and cake. No time to open gifts. read more