Burnt chicken ruined the taste throughout. I was the only walk in customer at the time and 2 people had left a short while before I placed my "to go order" as this is during the COVID-19 pandemic. As the kitchen doors were open you could see the cook going into the fridge and pulling out handfuls of ingredients without gloves that's just plain unsanitary. The cook had no mask, and another of the female staff was wearing the mask under her nose so that makes for inadequate protection imho. Knowing the heat will kill the virus is one thing but I expect better from a $17.50 dish and from an establishment that has higher overall prices. read more

Giacomos Pizzeria - Burnt chicken ruined the taste throughout. 8/16/20 - Pizza Near Me - Staten Island, New York

Avanti p/k/a Giacomos- Was told delivery was 30 minutes, came over 45 minutes later. When I called to check on delivery I was told delivery person just left. Pizza arrived COLD, too saucy, and barely any mozzarella. They put a menu inside the box! Touching the food, not very sanitary! I was told new owners were keeping same staff and same ingredients so I'm going to write this off as just a bad pie. read more

Giacomos Pizzeria - Where's the mozzarella? - Pizza Near Me - Staten Island, New York

We did Ladies Night Out tonight tried Giacomos for the first time and it was fabulous! Everyone who worked at the restaurant was so nice and welcoming and really did an awesome job but most importantly, the food was FABULOUS. At our table we ordered the carciofi salad, a large vegetable pizza pie and fettuccine alfredo and all of it was amazing!!! Two of us at the table do not eat dairy and they made the carciofi salad and pizza without cheese without any hesitation. Plus our waiter knew the menu so well and what ingredients were in the food without skipping a beat. So overall I felt this restaurant was cozy and the staff did a beautiful job with service and food. The vegetables pizza was so tasty it had the best mix of vegetables, just the right amount of sauce, and the best crust ever! Honestly the food was so good that I will be dreaming about it and will definitely be back! A++++++++++ read more

This is the second time I have been there! I can assure you will not be the last! The food is so Delicious! The service is impeccable! Especially Gennaro! He is so professional and very nice! I don't have to ask him for another drink! Extremely very attentive! The owner is a very nice Gentleman and sure knows How to run a business! I never seen so many of favorite Deserts! I have to say even the manager is a real Gem! Please give this place a chance you won't be sorry. read more

Besides the 9$ glass of flat red wine, the food was good. I had ravioli with meatballs it came with two big meatballs, fresh round raviolis, and tasty red sauce. The chicken roll, Margherita slice and penne le vodka with chicken was very good too. I feel that everything is a bit overpriced in my opinion I was expecting a higher quality of food for the prices chosen. read more

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The food was excellent and most of all the service was great We had the meatballs calzone the mozzarella sticks were fresh and outrageous... read more

Veal parmigiana, broccoli rabe, potato croquet, panini, all fabulous. We didn't have any pizza, but it looked delicious. Service couldn't be better. They have booths. Restaurant and bathrooms are spotless. They don't have booze, beer and wine only. We found the parking fairly easy. Worth traveling to from out of the area. read more

Pizza was excellent, service was quick and super friendly. Went after a long day at work and ordered a small vodka pie and the rustica pie. Crust was light and airy, cheese was delicious and the sauce was mouthwatering! Was perfect with an ice cold beer! Will be back! read more

If anyone knows me they know my go-to is a slice of pizza and this place right here is it! I have a pizzeria right next door from my house but I will no longer be going there, this place right here is the best! I haven't had a slice this good in a longggg time! Literally amazing! read more

Pizza is actually one of the best pizzas that I have tried in a while, definitely up there with the top pizzerias on the island . The pizza was amazing & tasty. The customer service is great, the staff is very friendly which is a huge thing for me. Definitely a must try & great addition to New Dorp Lane .. cannot wait to come back. read more

Excellent finally a great pizzeria restaurant Everything was so fresh!! Great staff too so friendly!! Great Place!! read more

Thank you to Gennaro, the head waiter, for such an enjoyable meal and excellent service. The pizza is fantastic.. we had the white pie with fresh ricotta...delish!! And an absolute must have- the signature Nutella Calzone- the best!! Great atmosphere and fabulous food. We will definitely be returning for more. read more

Giacomos Pizzeria - Signature Nutella Calzone - Pizza Near Me - Staten Island, New York

I cant express how good the food is at this place! We had the calamari, eggplant Rolatini, meatballs, chicken parm and fetuccuni Alfredo. Everything was delicious, came out hot and filled you up. Large portions. Everyone was so nice and inviting. Will definitly be back! read more

The best pizza place in the neighborhood (New Dorp). Very quick delivery. Their granndma pie is to die for.

Discovered this on a trip to New Dorp recently. It must have opened within the past month, because I hadn't noticed it before. I'm really glad it's there, because the other pizzerias-not matter how fancy their exteriors, in this neighborhood are underwhelming, to say the least. This place does not disappoint. Delicious pizza, prompt, polite service. The only complaint is that the pizza is slightly too cheesy for my particular taste. That said, still a great place to grab a tasty slice. read more

Flavorless sauce dough tastes stale and half of my food came burnt first time ordering from here I will not be doing so again for the price they charge I was expecting my food to be hot not burnt read more

Giacomos Pizzeria - Burnt chicken roll - Pizza Near Me - Staten Island, New York

Delicious food, Sunday Sauce is deeeelish! I've tried the Sole Oreganata, Pasta Vodka also amazing!! The staff is attentive and very accommodating! They relocated from Brooklyn, but we still pay that toll to visit for a great meal! Ill post pictures from my next visit which I'm sure will be this weekend! read more

I'll definitely never order here again. The only good part of this experience was the fast delivery and even that is slightly offensive cause they can't wait to give you shitty food. Never again. I don't know how anyone can screw up a plain pie like this place did. Sloppy, soggy crust and tasted burnt. Weird. Some nerve being so expensive for food with no quality. I'd have been better off saving my money and eating Ellio's, because Ellio's literally tastes better than this trash pie. read more

This place is a hidden gem Every time I come to eat it never disappoints... the service is excellent and the food is delish! I recommend this place to everyone!!!!! read more

Finally another great pizzeria in Staten Island! Delicious food and the Nutella Calzone was amazing and made to order. They didn't skimp on the Nutella, you gotta try it! The staff is so nice and helpful as well and brought my calzone to the table as we ate our other food. read more

Avantis pizza just recently opened up here, and the food was not good at all. Slices were cold even though I ordered it there and garlic knots were like biting into oil. Better off going to dominos next door which sucks as well read more

Not worth a visit....mediocre pizza served lukewarm...too greasy...unprofessional staff giving mediocre service...go elsewhere

Order margarita pie. When the pizza came it was a regular pie. Also ordered caprese salad. The mozzarella was not fresh mozzarella and tasted like string cheese. read more

Really wanted to like this place but it's just really bad pizza maybe will try again for the benefit that they are super close to me but horrible take out experience read more

Friendly and enthusiastic workers. Place is new, neat and clean. The pizza was very cheesy and you could barely taste the sauce. Price was a little more than expected. One pie with two soda's $18.50. Also being on New Dorp Lane with metered parking does not make a relaxing outing because it is vigorously patrolled by the ticket people. Had to try it. But I most likely won't return. read more

amazing pizza the best pizza by far the calzones are better then gennaros my new spot from now on

With the promise of trying the Sunday Sauce, we came for our second time. Wow. We started off with the daily special appetizer, which was stuffed vegetables. Eggplant, an orange pepper and two mushrooms were on the plate and not a crumb left. Excellent. The Sunday Sauce can honestly say be explained in three words: It Was Delicious. The meats, meatball, braciola, sausage and a rib were perfectly cooked, as was the rigatoni pasta with the sauce that tasted homemade and a generous helping of ricotta. My husband had the same and enjoyed it. We shared the Nutella Calzone and that exceeded any and all expectations. Barely finished it, and also had cappuccinos which we also recommend. The owner, the staff all were excellent and gracious. Like Arnold would say, I'll be Back. read more

If you miss them in Bay Ridge, don't worry..it's but a quick ride to SI to visit their New Dorp location. Parking is cinch. The service, food and ambiance is amazing as always. Gennaro and team make you feel right at home. From the Sunday Sauce to the Shrimp Francese....you won't be disappointed. read more

You will not be disappointed with Giacomos. The fried calamari was just dusted, nice and light. Not thick batter that you find yourself peeling off to actually taste the calamari. The pizza is very well made. You can see it is made with care and quality ingredients. The Rice ball with meat & peas was excellent. The Tartufo has a nice dark chocolate shell. Delicious Espresso with complimentary Anisette. Overall, great place with reasonable prices. Will return. read more

honestly this place is literally the WORST if I could give negative stars I would . We work at a medical office and had a pizza party. Heard about the reviews of Giacomos and decided to get the pizza from there and a salad. The bill came up to $165 for 4 pies (2 were "specialty and 2 cheese) a salad ($50!!!!!!!!) and a small pasta. The order comes on time and everything is great until we realize the $50 NEVER CAME. We call the place back to tell them nvm to cancel the salad because they didn't bring it and to credit back the $50. The owner calls us back so nasty and mean and tells us we have to return ALL THE FOOD because he "can't credit the $50 back". So we tell him okay that's fine just give the $50 back in cash he says no he wants ALL his food back. We then try to reason with him because by then about 4-5 slices were already eaten from different pies. So we tell him "listen people already touched the pizza and ate some we don't want to jip you just give $50 cash so you don't loose the money for this " he yells and curses at us then hangs up the phone and sends his delivery guy to wait in the waiting room to receive the half eaten and touched pizza. Probably to sell it back to make some money back. Disgusting owner I hope this place gets a health inspection for serving TOUCHED PIZZA BY MEDICAL STAFF WHO TOUCH SICK PATIENTS. WILL NEVER EVER ORDER HERE AND WILL BE CALLING BETTER BUSINESS BUREAU. read more

The service and the staff are very pleasant but, the pizza is the worst I ever had. I was very disappointed. There wasn't any flavor. It's a shame because I was craving pizza. So disappointed. The price for a plain large pie is $16.00. I'll spend that money elsewhere. read more

Place is actual trash. I went in and the waiter harassed the busboy for literally DOING HIS JOB. The pizza was soggy, drinks are small and overcharged, and very understaffed. Food is nothing special, place is expensive, and the level of respect to other co-workers is little to none. read more

Excellent pizza and service! Such a pretty spot: casual, bright and clean. I'd go back again and again.

Very good pizza and paninis!! Everything was delicious and fast delivery! We ordered all different kinds of pies and every one was fresh and delish !! read more

Great place to bring the family. Food was good. Service was great. It's nice to have a place in the neighborhood where you can walk over and sit for a nice dinner. Great pre fix options for a perfect price. read more

Phenomenal food and service. The wait staff are super friendly and make you feel like family. Have been back several times and never had a disappointing experience here. Give this place 5 stars! read more

This is probably my favorite pizza place...EVER! Because it has everything you want! Obviously pizza but it also has great mozzarella sticks and this fancy Italian garlic bread with mozzarella over it. YUMMY!Also at that same while your eating your delicious food you can watch the greatest show of all time.."Modern Family." read more

Ordered a calzone and added meatballs to it everything tasted great , I'm completely happy with the customer service. This will be my new neighborhood pizzeria ! read more

honestly this place is literally the WORST if I could give negative stars I would . We work at a medical office and had a pizza party. Heard about the reviews of Giacomos and decided to get the pizza from there and a salad. The bill came up to $165 for 4 pies (2 were "specialty and 2 cheese) a salad ($50!!!!!!!!) and a small pasta. The order comes on time and everything is great until we realize the $50 salad NEVER CAME. We call the place back to tell them to cancel the salad because they didn't bring it and to credit back the $50. The owner calls us back so nasty and mean and tells us we have to return ALL THE FOOD because he "can't credit the $50 back". So we tell him okay that's fine just give the $50 back in cash he says no he wants ALL his food back. We then try to reason with him because by then about 4-5 slices were already eaten from different pies. So we tell him "listen people already touched the pizza and ate some we don't want to jip you just give $50 cash so you don't loose the money for this " he yells and curses at us then hangs up the phone and sends his delivery guy to wait in the waiting room to receive the half eaten and touched pizza. Probably to sell it back to make some money back. Disgusting owner I hope this place gets a health inspection for serving TOUCHED PIZZA BY MEDICAL STAFF WHO TOUCH SICK PATIENTS. WILL NEVER EVER ORDER HERE AND WILL BE CALLING BETTER BUSINESS BUREAU. read more