Manager was outright rude never looked at jacket. Brand new from there store. Never worn but to try…read moreon. It was purchased there and will definitely be the last time in that store. Reported all of there bad behavior to Carhartt. They are investigating the bad business practices. The lies just keep coming from this manager and store. They told me they can't Exchange without tags cause Carhartt policy. Please people just beware of all these bad practices. It is just not worth it so many good businesses to support. Odvious they have no desire to show any type of customer service. We have all learned long ago about businesses like this.

DeRonne's is an excellent hardware store, but people need to understand it goes way beyond that,…read morejust as one example, they are also a UPS and Amazon drop-off place. They are also the biggest Carhartt retail store in Michigan. And... And... they are really worth checking out. Be sure to ask for free popcorn!

We live just a block away and really appreciate the new owners updates and customer service. We own…read morean operate a small architectural preservation business and ran into a small issue on site for our current project at an iconic property in the Pointes. Within an hour the staff suggested, solved, prepared and delivered the product we needed to complete our task!!! We've been in business for 20 yrs and know this is not common. Thank you Grosse Pointe Hardware! They also spent time making sure my young teenage son could find the right screws when he was building his PC...no job too small or big.

Terrible rude service pales in comparison to prior owner. Previous ownership would greet me, offer…read moreto help, after I would let them know I wasn't versed in hardware nomenclature, they would patiently help figure it out, I would happily purchase the items and be on my way. Today, Diane seemed annoyed in non-verbals and verbally. I asked why the rudeness, Diane angrily said I'm not being rude... left with nothing - ACE is truly the place with the helpful hardware man!

Always friendly and helpful. If they don't have what ever you need in stock they will order it for…read moreyou. Much better than a big box store.

Family owned and operated for 120 + years. How the heck can you not go out of your way to shop…read morehere. I feel so blessed that I found this place by mistake places like this need and survive on patronage. It feels like you're in a hardware store up north still with a gun counter definitely had to stop and get my hunting license for the year and even went out of my way to grab some other small items that I needed to work on some projects The place is huge there's even a Model T over in the garage that was bought by the owner's family a one owner model t stop and think about that for a moment!! It was a Bittersweet experience as the employee was stating the current owner is the last of his family. Hopefully they find a way to keep it going it would be a shame to lose what should-be be a cherished establishment since 1898 If you appreciate all the small things that made this country great and still survive in small pockets Take the 25 minutes out of your day or 30 minutes find a restaurant close by you've been wanting to go too if you need a different reason. and make the drive you won't regret it and I guarantee they will appreciate it Shame on anyone who drives past this place to go to Home Depot unless you're ordering trusses or huge building materials

Ace's screen repair service has been the most convenient and reasonably priced. I received my…read morescreen back in less than a week. The sales associate explained the screen options available and I chose one that was more durable for only less than a dollar more than the other option. The associates are friendly but sometimes there is a wait to find available assistants. If you find one who is busy they will call on their walkie talkie for another associate to help. The store itself is a standard Ace that is nothing out of the ordinary from other Ace stores I've been to. I find the Ace app to be helpful because it lists my purchase history, points, and coupons.

I stopped in for ice melt and they had 2 options- a 25 pound bag and a jug with a handle. My normal…read moreplace was sold out. I was greeted when I walked in and asked if I needed help. I was immediately guided to their ice cream melt supply. I hadn't stopped to get a buggy, so the guy on staff carried my two bags to the register. I grabbed a basket before getting in line and the cashier brought the bags to my basket. I appreciated the fast, friendly service!

Great selection: its my go to store for all things BBQ, griddle and smoker. I typically swing by…read morehere to pick up pellet refills for my pellet grill. I will say, I have priced other items here, and this place is typically more than other places. However, nobody around here beats their selection of pellets.

Think about all the things you go to Home Depot to buy: fasteners like screws and bolts, pipe…read morefittings, tools, toilet repair kits, paint, cleaning supplies, things for your lawn. Maybe you also go there for lumber, light fixtures, and floor tile. This location actually does have some lumber, but they are limited for lighting (other than bulbs) and I don't have floor tile. But, they have everything else you need. I needed a smoke detector, and the hardware stores that used to be near me are all closed down, so I headed to Home Depot. Then, I remembered last time I went to Home Depot: I just needed a few door screws, and the checkout line was about 15 people long. I have since decided to go to Lowe's for lumber and other large items, but I can get everything else I need right here. They don't have as many of some items as you would find at Home Depot, but they probably have everything else. They had my smoke detector, and I noticed they have an impressive selection of fasteners and pipe fittings, possibly even rivaling big home-improvement stores. And, they had mason jars. Mason jars? Yes, mason jars. It turned out that I needed lids for jars I was using for pickling. And, you can get keys cut here, which I don't believe Home Depot offers. Take that, Home Depot! When you get right down to it, the only thing you'll get at Home Depot is more exercise: they are significantly larger, after all, and it takes a while to get between places. Maybe I will come back if it's raining and I can't take my dogs out for a walk. But, for the basic stuff, I'm coming here.

I just purchased a new townhome in Detroit. I needed to purchase a new refrigerator for my new…read moreplace. I went to The Home Depot and met with Alicia in appliances. I purchased a French door style 36" wide refrigerator at the Black Friday sale price . When it was delivered, I noticed that the refrigerator stuck out too far. I immediately contacted Alicia. She informed me that there were 2 depths, standard and counter. She apologized for not informing me that there were 2 options when I made my purchase. I decided to return the standard depth and replace it with a counter depth refrigerator. I was informed by Alicia that her manager Matt would not agree to sell me the counter depth size at the Black Friday sale price. She told me that he would only give me $50 off for the regular price. I told Alicia that I would take my business to Lowe's. And I did. I AM VERY DISAPPOINTED WITH MY EXPERIENCE WITH THE HOME DEPOT! Based on this extremely poor customer service, I will never shop at The Home Depot again and will share my experience with my family and friends.

Poor customer service. I wanted plywood cut to measurement…read more The store associate who i was talking to handed me over to another associate in the middle of the conversation to help someone else. The other associate disappeared. Most of the time I can not find associates f help and when I do find someone it's usually a disappointment because of their poor attitude.

Great garden department with an excellent selection of cactus and succulents, and other houseplants…read moreas well. Good location, plenty of parking and helpful, friendly employees. The store is clean and well maintained.

Terrible service in garden center. No carts or pallets to get dirt, plants in garden center. 1…read moreCashier. 9 people lined up. Ridiculous. Where is management and Cashiers. They didn't know spring is here!!!

Do not buy or order anything from the Harper Wood Lowe's store we order some chlorine tablets Box…read moreopen everything filthy dirty call lowes and Harper Woods they was extremely extremely extremely rude talk to the supervisor she was even worse would never ever ever do business with this lowes again.

I have used this Lowe's the last few years and going here to pick up paint or other items for my…read morehome renovation is always a pleasure. The staff is incredibly helpful and funny and kind. I got a couple dozen gallons of paint recently and Zina and the others were super great helping me get the colors sorted out. Thank you!!