I used them to install my AC. Had leaking destroying my bathroom. They repaired the damage. I did a…read moreGoogle review and they responded that I refused a wet switch and that was the cause of the damage. I never refused a wet switch. Have more water damage again and reached out to ask if they installed a wet switch or not. I was told they were angry about my review to never call or text them again. You've been warned

I wasn't sure how this review would turn out. I contacted them based on their positive reviews,…read morebut after working on my furnace, I was billed even though they hadn't fixed the problem. The next day they returned, found the problem and fixed it, and didn't charge me for the return visit or for a part they had installed because it hadn't fixed the problem. Boyd strikes me as an honest, hard working guy who genuinely wants to earn your business. He's got mine.

I recently have a fantastic experience with HVAC . My heated unit was not working and in a hour he…read morewas at my house. He was very friendly and helpful. I highly recommended. I was very happy to be able to solved . Thank you I really appreciated all your work.

Tristan said he would install the new furnace that we purchased, which he did for $1500 in 3 hours,…read morebut left it inoperable and without a vent piece despite saying "if any extra material is needed, I can handle that". He said the add-a-wire was broken and we'd need to get a new one when actually, all he needed to do was set a refrigerant setting on the control board (which another installer knew to set to get it working well). He also stopped responding to our texts to have him bring the 2 parts and finish the job for two weeks as we were suffering with heat and no AC. He justified this ghosting by being out town. So we had to hire someone else. We wanted to be reimbursed $300 for having to hire someone else to diagnose and set this setting. He refused. To not take care of the settings to make the unit operable is deceptive when the agreement was that he would "install the furnace". From some research online, an "installation is generally understood to not just encompass the physical placement and connection of the unit but also the necessary configuration, adjustments, testing, and setup steps to ensure the system is fully operable and safe to use". It was also deceptive to say he would handle extra material and not replace a bit of venting. But I generously let the vent concern go. When I asked him to refund us for having to hire someone else to set this setting, he said, regarding dealing with settings: "I don't do that." I responded that if I'm paying someone $500 an hour, I expect professional know-how and a complete install. He called us ridiculous for essentially wanting an actual working furnace and not having to pay someone else extra to finish it. Despite me explaining that the setting was the issue, and that the next technician restored the power to the thermostat simply by setting that, he insisted the furnace wasn't working because we didn't upgrade the wire to the thermostat. Tristan said regarding the wiring, "this is the proper way to install WITHOUT changing any settings on the damn furnace" But research online says that the furnace will not operate properly without correctly setting this. In fact, it was an obvious issue that the blower was always on with no thermostat wire connected, which the second installer identified and said should not be happening given no signal from the thermostat telling it to turn on. Further indicative of his unprofessionalism, at one point he said, "Thanks for trying to take food out of my family's mouth for no reason." I responded, "thanks for trying to take food out of my families mouth by not being professional and costing us more money" (by having to hire someone else to finish the installation). He's probably feeding his family just fine with how much he's being paid per hour, but he very would could have trouble with that if he continues down the reputation-destroying path he's currently on. Tristan is likely prone to charge a good amount and do a half-ass job and then justify his incompetence. Beware.

Robert Walton and his team are the best. They've always been responsive, quick to diagnose a…read moreproblem and their prices are fair. One of my favorite things about Robert and his crew is that I have found them to be honest and fair in their pricing. They're not the cheapest crew in town, but they're really good at what they do and I feel I've always received excellent value and service for the money spent. They've handled plumbing, heating and air conditioning for me in the past and they're my go-to for anything mechanical. My entire family uses Walton Plumbing!

I cannot say enough about Robert and his company. We have been loyal customers with Robert for…read moreover twenty years. Responsive, respectful, get service, tremendous value; and all around great people. Robert has serviced and installed water heaters, faucets, numerous repairs and did great work with our basement remodel. Look no further.

ASCEND installed our new HVAC. It's going to be a hot summer. I can feel it in my bones. But our AC…read moreworks great We be cool

I have used this company for years but for the last year it has been worse than horrible. And if…read morethey have to go back to check on something that has been fixed they won't. They make a million excuses and argue about whose fault it is. this was from the owner. I am sad to lost a company that I have used for so many years, but seriously. Something has changed. And not in a good way.

Great service at a reasonable price. Workers were on time and professional. Thank you.read more

Great quality and value for their service requested. Easy to work with and answered all our…read morequestions.

Casey saved the day!…read more It's been hot - in the 90s - and our AC just stopped blowing cold air. Cleaned out things as best as we could...no dice. Called on Thursday morning and were scheduled for Friday afternoon BUT Casey got done with another appointment early and asked if he could come now. Same day service...within a few hours of calling. 100% recommend!

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Great customer service Jessie was very informative and gave good information . Will definitely be…read moreusing them in the future.

I needed an old shower drain/p-trap replaced under a concrete slab. Throughout the process, Rare…read moreBreed Plumbing, Heating and Air provided best in class communication, customer service and a very nice end product. From their office staff (Randy) to the Service Expert (Jesse), everything flowed effortlessly (pardon the pun). I couldn't be happier and highly recommend doing business with this company.

Aire-Flo services was very, very helpful. We are DIY'ers and they were patient as we tried to…read morefigure out exactly which part we needed for our furnace. It was a little complex to figure out just the right piece and I am very appreciative of their patience, knowledge, professionalism and help. They found the piece for us and we got it at will-call from a wholesaler. Many, many thanks! With our furnace back up and running we will be much warmer tonight than last night!

I have a decade long relationship with this company and I can't give them enough accolades about…read morehow professional, honest and service minded they are. I've had the same technician, Troy and he explains everything patiently and in detail and doesn't try to oversell anything. In fact today I was so surprised with the amount of time spent and work involved what I was charged. It's not often that I have found a company that I'm comfortable referring to all my friends knowing they'll get the same good service that I received. I promise y'all I'm not related, just very happy that I have an air conditioner as we transition into summer that is working and not only did Troy check my AC but completely went through my furnace and found an issue and didn't charge me... this Company and their technicians are amazing!