I reached out to several companies and had a few come out to my property, but Ryan from Water…read moreHeater Pros immediately stood out. He took the time to explain all my options and the pros and cons of each. You can tell he's genuinely passionate and very knowledgeable. He even carefully assessed my older home to figure out how a tankless system could work. Other companies rushed through quotes, and one even tried to pressure me into deciding on the spot. Their pricing was very competitive. When I asked about add-ons other companies recommended, they honestly explained why those weren't necessary for my situation -- they could have upsold me, but didn't. Jose was also great to work with -- experienced, clear, and professional. They did exactly what they promised, cleaned up afterward, and didn't bombard me with numerous emails, texts and calls. I called, they showed up, gave me a fair quote, and got the job done. Simple and professional. Highly recommend. I will definitely use them in the future.

Ryan and Joseph just fixed my Noritz water heater and performed maintenance on it. Great guys to…read morework with. I'd hire them again for any water heater job I had.

I emailed them on Thursday and received next day service…read more Victor came to my apartment. He was on time, and polite, and very knowledgeable. The main priority was a leaking kitchen faucet, with a secondary issue of a broken garbage disposal. The garbage disposal had been broken for more than a year and we were used to living without it, our main concern was the leaking faucet and the corresponding water waste. The faucet leak was a fast fix, Victor was very efficient. The garbage disposal was considerably more complicated and took more time. I was hesitant to move forward with the work because, as I've said, we've already lived for a while without it and were used to simply not having one and I wasn't sure if the additional cost of parts and labor was worth it. Victor charged me for parts, but gave me a deal on his labor. He was a class act and a gentleman all the way. I paid with a credit card. My card payment was taken over the phone by one of their office staff, Wendy. Wendy was very professional and patient with me as I spelled my email for the receipt. I have a long email and spelling it out can be confusing. She took her time and read back to me what she had typed to make sure it was correct before completing the payment. The only reason this review is getting 4 stars instead of the full 5 is because of the OTHER receptionist from when I first tried to book an appointment for a quote and work. I emailed inquiring about a quote and was called back by Jennifer. I unfortunately missed the call and Jennifer had to leave a message. She identified the business, but didn't say her name. When she asked me to call her office back, she rambled off the phone number so fast it was nearly unintelligible. I had to replay the message three times before I could write it all down. This is BAD phone etiquette. When I called the number, it was not for a plumber, the phone number was for home health services. Obviously, the wrong number. I sent a second email explaining the miscommunication and Jennifer called back to tell me I was the one who got the number wrong. This is BAD customer relations. I have worked customer service, guest relations, and hospitality jobs my entire adult life. BASIC phone etiquette when giving a number, any number whether it be a phone number, address, date, etc., is to speak the numbers slowly and then repeat it. Jennifer did not do that. When a customer messages about a miscommunication you do not place blame on the customer. This is service 101. I hope a portion of the fee from today's work goes to getting Jennifer some better phone etiquette and customer service training. tl;dr Victor, plumber - 5 stars Wendy, office staff, 5 stars Jennifer, office staff, 2 stars

We had a burst pipe and Sal's was the quickest plumbing company to arrive same-day to help us. They…read morealso had a policy where they provide a free consultation and will not bill unless they move forward with a repair. In our case, the plumber arrived and assisted me in shutting off the main waterline to the house. From there, he diagnosed that the repair would have to be to a fire sprinkler system, which would require a specialist with extra licensing. Because of this fire sprinkler requirement, unfortunately, he was unable to do the repair. However, I'm leaving a 5 star review for the team because not only were they proactive in coming by same-day to help, assisted me in shutting off the water and diagnosing the root cause, they demonstrated a tremendous level of ethics by honoring their word and not billing for the consultation, even though it could be argued that they provided more value than simply providing that consultation.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

Mike and his team are punctual, great with communication, and clean as well. Previous plumber…read moreinstalled the valve backwards and they were able to fix it, as well as replace some faucets. I will undoubtedly continue to use them moving forward.

We had a mainline that cracked and needed replacement. A friend recommended T & M and my wife and I…read morewere pleased with the price and professionalism of Mike and his crew. They quickly found the issue and replaced the damaged line. Highly recommended his service!!

After over a decade of great service the only negative I can say about Willy's is they don't…read moreservice the entire LA county. Always phenomenal services delivered at a fair price. If it's scheduled work or emergency after hours work look nowhere else Willy's Plumbing are the best

I always love these guys. They have a great team who really know their business and a nice…read moredispatcher. Communication is excellent. Today I had Carlos, I want to give him a shout out. Super smart and super nice....

It's been 3 yrs. since my heat pump installation plus biannual service visits. Very satisfied. From…read morea retired facilities leadman at a major corporation.

Scott Marchand II came to clean our air ducks in our home…read more He was prompt and meticulous. Friendly and finished on time. He cleaned up beautifully before he left. Would highly recommend. We have been long time club members.

Mattucci Plumbing just finished replacing a root infested section of my main drain from my house to…read morethe street. Tyler, Olsi and Matt from Mattucci did a beautiful job. It's too bad they had to bury their beautiful work. They promised one day of prep, one day of pipe pulling to replace my old clay pipe with new pipe, and one day for the city's inspection and their cleanup. Everything went according to plan, and I believe their price was reasonable. I waited for decades to take care of this problem because I thought that it would be enormously expensive to dig up the entire 30' from my house to the sidewalk. That would produce enough dirt to cover almost 1/2 of my front yard. I considered pipe lining, but I was concerned that I couldn't clear any future problems with a snake without damaging the lining. Instead of digging a major trench or lining the old drain, Mattucci dug a hole at each end of the old pipe and pulled the new pipe from hole to hole. The STD-17 pipe they used is both flexible for installation and very strong for a very long lifetime afterwards and no more roots. They discussed the plans ahead of time with the city senior inspector before beginning work, so there were no problems with the city permit or the final inspection. Tyler, Olsi and Matt had previously completed many pipe pulls similar to mine, so there were no hiccups or price increases. I was surprised how much effort they spent on the third day repacking the dirt and cleaning up their work. They had saved patches of grass before they initially dug the two holes and they put each patch back exactly where it came from. Except for the newly installed cleanouts, there was no sign of the extensive work they had performed during the previous three days. I was impressed and very happy with their work. For a complex job like this one, I would definitely go with Mattucci again.

Great service. Professional Communication. Arrived on time & completed the work quickly. We had a…read morecup stuck in our kitchen sink. Showed respect to my home, wore shoe covers and double checked the work once finished. Price was fair, Service was worth it.

Our old water heater's pilot went out late Christmas Eve and Parker at All Pro Water Heaters…read moreactually answered our phone call on Christmas morning! After seeing the photos he asked for, he (rightly) recommended replacement, explaining the cost of just repairing versus replacement and the feasibility of each. He scheduled Daniel to come out on the 26th since the supplier was closed on the 25th. Daniel arrived in the stated time window, examined the old water heater to confirm the initial recommendation, and quickly replaced not only the old water heater, but also the connecting lines coming out of the water heater and sturdy new earthquake straps. We got instructions for restarting the pilot and annual draining for maintenance. They use high quality brands like Bradford White that has a 6-year limited warranty from the supplier and their own 2-year warranty on labor. The cost was what we expected for this type of major appliance expense. Of course not cheap, but reasonable for this level of quality and excellent service. I highly recommend All Pro Water Heaters!

Parker was great! Helped me troubleshoot the problem and get it solved quickly. We had no hot water…read morefor 2 days and it was back to normal 20 minutes after calling them. Great guys!