Loved the hospitality and service. I had a good time while getting my nails done.nails came out…read moregood too

called around and found this place to be a little cheaper for just cutting toe nails…read more brought my mom in and was told we need to wait 30min. there were 4 ladies working on guests. I left to run an errand and came back within 30min and my mom was done. however, they didn't soak her feet and just started cutting so it went fast. for my mom's purpose (she can't bend to reach her toes), this is a fast and reasonably priced service.

My first time here and I really like this spot, I'm the type that loves the hurry let's get this…read moreover with and May just did that with my pedi, I was in and out within 20 mins. Initially walking in they were busy and asked us to come back after about 15 mins and my partner didnt even get her fav person we walked out after my pedi and she had to reschedule with him. She raves about Tony and how great he is! She likes him so much that she calls and ensures she makes an appointment with him! Work on the scheduling..

This place used to be great but they've lost all their good staff. I've tried going back three…read moretimes already and every single time I make an appointment I end up waiting at least 10-15 mins to get helped. I've left every time. They take walk-ins without proper planning of the appointments they already have on the books. I completely understand being busy but don't approve an appointment, if you can't meet the demands. Waste of the customers time.

Love how my nails came out - both full set gel & pedi gel! They let me set my appointment same day…read moresince it wasn't too busy that day so i was able to squeeze in. Will come back!!

I thought it would be helpful to share my experience from my last appointment. I got my nails done…read moreon Thursday mid‑day, and by Friday two nails had already chipped. Today (Sunday), another one chipped. This has now happened the last three times I've come in, which is really disappointing given the time and money spent. I should also mention an uncomfortable moment during my pedicure. After finishing, my technician directed me to a seat for my gel fill, and the technician at that station yelled back at her in their native language, refusing to take me. This went on for several minutes before I was moved elsewhere. As the only African American customer present at the time, the situation felt extremely uncomfortable and unwelcoming. I'm sharing this because I do want to continue supporting your business, but these repeated issues make it hard to feel confident returning. I hope this feedback helps improve the experience for future visits.

Went here for mother's day special and it was amazing great experience. My only thing is that they…read moreseemed to have misunderstood which option I wanted and they did the more expensive option for us but it was honestly worth it. I would just advise they double check next time. But my nails were so so cute. The service was overall great. The place is clean and quiet. The quality of the work was great. My nails lasted for quite some time. They were meticulous and took the time with our nails. Will definitely be back again.

I liked my experience the first time I was here because they did a goodjob for my gel pedicures…read more Hence why I decided to come back here the second time and got the opposite experience, unfortunately will be the last time as service feels inconsistent and not all staff are trained to deliver the same standard. My person kept cutting me on the same spot until I reacted, in which then she finally stopped. Then she repeatedly kept wiping acetone/alcohol over the wound as if she doesn't know it hurts. The paint job feels like a 10 year old coulda done it. I'm extremely disappointed because for a $60 pedicure, the experience felt mediocre and stressful.

They do a good job here. Especially the olde lady who does my pedicure she's super good. But I no…read morelonger go here because there is never any parking due to the annoying coffee shop next door. They make it impossible to park at the nail salon. I go to ilash nails on Central and Walnut plenty of parking and only $30 for a gel pedicure and they do a good job too .

The salon is hit and miss. Sometimes I get a good manicure and other times I do not…read more They don't have enough employees, so the wait can be very long. Even though I generally make appointments, it usually takes 30 minutes to be seen.

A hidden gem in chino/ontario area!…read more Our family came in for pedicures on Wednesday and were greeted with roughly a 30-minute wait time. Once we were seated, they helped us right away. They're incredibly gentle and thoughtful while working on your nails. I've had rough experiences elsewhere--even to the point of bleeding... but this place is the complete opposite. They're gentle, yet thorough, and still manage to remove all the dead skin and nail buildup effectively. Very AFFORDABLE here!! My only concern here is that they only had 2 nail techs working? I'm not sure if that's a common occurrence or if it just was a slow day. Highly recommend!

Greeted me from across the room siting on a pedicure chair. The girl doing eyebrow waxing was too…read morerough and a bit rude. Horrible customer service. Also giving me mean /crazy looks when I went in, before I paid and after. Overly touchy also

Treatment unprofessional as a customer that has been coming here for 6 months to a year having…read moremoved from Ktown LA. Finding a shop was my desperate need. My husband and I were really excited to have found a new nail shop nearby. However I do see now why this place is rated so low. The service received was very sloppy, rushed and uncared for. I advised the technician several times how I would like my nails, she was very rude quick to cut me off and imply " yea yea " I'll make your white tip thinner when I finish... I'll file it making the white tip thinner. I have never heard of this ghetto and lazy technique.. the point was not to shorten my natural nails but to paint a thin line " white tip " it's really no way around doing your job. By the way these are my natural nails that I have been growing out healthy for 7yrs. Upon the conclusion of the 2nd attempt of the same technician trying to redo my nails by just taking the white tip off.. I pretty much had it figured out that she just didn't care to do the entire job over though the gel builder was not stabilized and consistent. When my husband and I approached the counter upon our last service explaining to the man in charge that the technician could not provide the simple services I requested " thin white tip " along with sticker ( Chanel ) design, including the gel inconsistency. We were brushed off given $10 off our total and told to come back if we wanted it redone...now this was done after the previous frustrating 20 minutes spent with the technician on her 2nd attempt as explained above. She attempted to correct my nails but couldn't quite. Instead she only made things worse is what I explained at the front desk, two coats of gel builder as you'll see the inconsistency in product and coverage. It would have been courtesy seeing that I am a repeat customer to have someone else correct the my nails. But fortunately the shops concern was that each technician had already been occupied. With customers waiting to be seen. In other words it felt like they weren't concerned at all just wanted my husband to pay. This is not how you demonstrate concern for existing customers. I for certain along with my husband will not be coming back here nor do I recommend anyone who cares how they are treated and serviced as customer care is not top priority whatsoever. I cried because my nails have never been this fugly .. it's really poor servicing !! I do not expect a response from this company nor any reassurance. I will not partake in any services or comments regarding the unprofessionalism.

Very clean facility. Unfortunately there are discrepancies in pricing. I went in about a week…read morebefore to ask about pedicures for my husband (no polish) and the man at the front said $22. We went in yesterday for 2 pedicures and it was $32 for the standard without any polish (I got polish and it was the same price). They also upsold us because of calluses for $40/pedicure. Safe to say that we will never be coming here again.

If you want to be up charged without you knowing it, then definitely go here. I was more than…read morewilling to pay the prices that were listed, but then they started providing services I didn't ask for and when the bill came, they charged us for little things that added up and it made it worse because I had already paid them a tip when we realized we were being overcharged for extra stuff. I asked for a basic pedicure, and they added extra stuff to take it to the more expensive pedicure. We will never come back and they have lost good customers that pay for good service. Not wanting to be a stereotype because Black people spend our money where we get good service. So they were paid to be forgotten and never recommended again.

Helen did my full set and I'm so pleased. My nails aren't too thick, all the same shape and length…read moreAND she used a new file and buffer on me.