5 stars and more earned!!!! Julio got right to it, and completely replace my crashed door with a new one. And completely swapped the window and left electric window working perfect!Extremely quick and detailed service done at the comfort of my home! Yes he comes to you! So convenient! He makes sure everything is on point. No mess left behind, very clean and professional service. Thank you Julio. read more

Glass Surgeon - Julio got right to it, and completely replace my crashed door with a new one. - Auto Glass Services Near Me

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Woke up one morning to discover a 10" stress crack directly in the drivers line of sight on our 2012 Nissan Juke and had no idea wtf to do! Apparently this is a common thing but in my 36 years I've never had to deal with it! Lol Anywho, I found Glass Surgeon on yelp and they had amazing reviews so decided to reach out via text per instruction on their listing. Communication was easy - sent them pics, make and model of car and within a few hours got quote (which includes part and labor FYI!! All in!) and earliest appointment availabilities. For all those that are googling and comparing online prices and being cheap - you're fools bc that doesn't include labor or warranty and also TIME IS MONEY! I appreciated that they came to our home to fix it and took about an hour or so and boom - good to go again! The gents were super personable and also educated us on how to avoid this for future! Since it's COVID time they also were masked and gloved up - in addition required customers to sanitize inside of vehicle prior to arrival. Safety first! Thank you Julio and Raul for a seamless and transparent (no pun intended lol) windshield repair service! Most importantly STRESS FREE! Will keep you in mind for any future needs!! read more

Glass Surgeon - Huge stress crack - replaced!!! - Auto Glass Services Near Me

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I messaged Julio to get a quote for a windshield replacement and he responded the same day. He was able to get my windshield replaced the next day in less than an hour!!! Julio is very professional and provides quality work. Thank you Julio for the awesome service and quick response! read more

The Glass Surgeon has to be the most professional glass repair company I have worked with. They were prompt, fast, courteous and beyond customer service friendly. They showed me different things on my car that I wasn't aware of and gave me knowledge on how to take care of the window after the repair. Even checked my windshield wipers for me!!!!! The price was beyond reasonable and the quality of the window was perfect!! I will recommend them to everybody I know. read more

Called on 6/28/2020 for a quote on a small 4x8in glass scratch removal. After explaining, the young male phone attendant (he didn't give his name) responded with false information claiming many businesses would not accept this job because of technical difficulties when buffing a tall window. I explained I had already spoken to 7 other glass scratch removal businesses and none had voiced a similar issue. He replied by saying, "I'm sorry I can't help you, bud." I told him I didn't appreciate his condescension or the misinformation to which he replied "Then don't call in." He didn't ask for pictures. The other 7 companies did. He was arrogant, short, and left a false sense of hopeless about my job. While Im sure this business does excellent work when they choose to accept a job and not disqualify before proper vetting, I must assert that their customer experience is greatly lacking. Rude and Arrogant. Very unprofessional customer service. read more

Julio is legit. Got a rock chip on my windshield during a weekend and he came by the following Monday. Did a great job and did it very clean. Had an issue a few weeks later where it seemed like there was a slight problem with the filling. He came over within an hour after I notified him over text message. 10/10 service read more

Glass Surgeon - Auto Glass Services Near Me

Glass Surgeon came out and replaced the worn aluminum trim in the weatherstripping in my old 1983 BMW. Arrived on time. Provided an excellent job and will be calling on them again. Highly recommended and an all mobile business which is VERY convenient. read more

Update #2: It's been 3 years since I had my OME crap windshield replaced on my 1 month old car. In spite of the L.A. traffic and road hazards, there has been no problems with the Pilkington glass: I can not recommend this highly enough. There aren't even an abundance of the usual wear and tear microchips one always sees on windshields if you look up close in the sun. It's held up amazingly well. Second, I really have to recommend The Glass Surgeons Jesse and Julio for giving a lifetime warranty for windshields (as long as you own the car), being SO responsive (even to a semi-hysterical obsessive like myself) and so thorough (better than the dealer's mechanics). Perhaps a lifetime of mistrusting mechanics and a complete ignorance of all things auto-related worked against me when the dealer pointed a finger at the glass replacement as the cause of my car's issues. But after careful explanation and scientific cause-and-effect demonstrations, Jesse and Julio did everything I asked to fix my rain sensor problems and proved to me the cause is indisputably a faulty sensor. Luckily I have a warranty for the car, so it's back to the dealer with proof from Jesse and Julio, who asked me to let them know how it turns out. They did not rush me, or brush aside my concerns, or treat me like a loon, but ran every diagnostic test possible to show that the fault of my wipers never working came from the factory, plus a work-around until I can take it back to Mazda. They are reputable, responsible, trustworthy and stand behind their product and service 100%. And these days, no one can ask for more than that. Even though I gave them heartburn, I wouldn't go anywhere else for my auto glass! Update #1: has been 2 years now since this happened. Things may have changed. I've never had problems with the new windshield in spite of being hit a few times over the last couple of years by stray thrown stones on the freeway and even by a plywood board thrown from a truck, so these Pilkington windshields get 6 stars. Downside for Julio is my rain/light sensor never did work again. If I hit it while driving in light rain it spurts to life briefly and then dies again, making my intermittent wiper useless. Maybe it's that the windshield is thicker than the original cheapie? So all in all, I definitely recommend getting Pilkington glass through whatever glass doctor necessary. Turns out many car manufacturers now use the cheap Chinese glass in production to cut costs, from high end like Jaguar, to low end Toyota and everything in between. I also recommend the "water test" if you have a rain sensor to make sure it is performing as expected once it's reseated. read more

Glass Surgeon - Julio working on my brand new 2016.5 Mazda CX5 - Auto Glass Services Near Me

I had a softball size crack damage the middle top part of my windshield near the rear view mirror. Its a 2014 Audi A4 I got home from a long evening at work and requested a quote to Glass surgeon and 5 other similar businesses. Within 1 hr I was sold on going with this company, keep in mind it was close to 8 PM at night and I was dreading the thought of now having my windshield fixed or replaced by then. Julio replied in a matter of minutes, gave me the product # (for an original OEM part), price (which was unbeatable), and the time he can come to replace my windshield ANYWHERE I requested the very next morning. I called him and confirmed via phone and text and he was at my house the very next morning at 9:30. He had my car ready within the hour and guided me and informed me on how to take car of it and the precautions needed for the next 1-2 days to ensure the quality of work. I am amazed by Julio's service and unfortunately just two days before someone entirely broke my mom's passenger window and he was able to get a great quote for her replacement as well. He left after completing my job, went to get the window needed and then came right back and did the work. Luckily the accepted debit/credit cards since we did not have enough cash on hand and were able to get a paypal receipt and lifetime warranty! I have had bad window/windshield replacement before and this was nothing like that. If ever (and hopefully I never do) need his services again I know I can have someone do the job quickly, with a great price and with superb quality and product. 100% got my best money's worth. Thank you Julio and keep up the great service and workmanship! read more

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Called glass surgeon for a commercial car shoot and he showed up on time executed windshield removal and replaced it with no problems at all Julio is definitely the guy to call read more

FJ Cruisers, Julio is the expert on these! He replaced my windshield and did a professional job on it(see pic). He was on time in LA and I drove the car the same day. I highly recommend him for FJs because he knew what he was doing. I also recommend to ask Julio first about to order some plastic headpiece on the roof and antenna boot, I needed them because the pieces were already broken. I've had my truck washed since and no leaks, Thanks Julio! read more

Glass Surgeon - FJCruiser expert Julio working at my house. - Auto Glass Services Near Me

My mother's new Subaru had a chip on the windshield. She asked me to find a reputable place to have it fixed so I searched through Yelp. It was Easter Sunday, and I did not expect any shop to be open, but I still called around. I called Glass Surgeon, decided not to leave a message, but Julio called me back right away in response to a miss call. He scheduled the appointment literally the next day with a decent time frame and a quote for the repair. He said he would text just before heading to my mother's location. Julio did all he said he would. He texted me just prior to him coming, giving me enough time to give my mom the heads up, repaired the chip, and charged as quoted. My mother is happy with the results! Thanks, Julio! read more

Glass Surgeon - Chip less than a quarter size on windshield - Auto Glass Services Near Me

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Highly recommend. I accidentally smashed my rear windshield at 5:30a on a Wednesday morning. I looked up glass replacements at 6a, knew that I probably wouldn't get any responses until businesses opened but several started to respond immediately - glass surgeon / Julio being one of them. His response not only gave me a quote but a specific certified glass he would be using for the replacement. As I was still contacting other vendors to compare, Julio was not only super professional but also very transparent, friendly and accommodating. Even when another company offered a $50 lower price difference - the attention to quality and customer and the fact that julio was one of the first to respond before business hours - I chose to go with Glass Surgeon. He was able to schedule me in the same day and later in the afternoon, Julio and Thomas came to replace the glass at my apt complex. They were professional, friendly and efficient. They cleaned up thoroughly, did a great job and the glass is from the manufacturer and looks amazing. Julio has been doing this 9+ years and after working with him that day, I can see exactly why customers have been giving him 5 star glowing reviews. read more

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Glass Surgeon is the best way to get your windshield replaced. I had them replaced the windshield on my Porsche Cayman GTS and they did an amazing job. My old windshield was super pitted from use and was basically unusable if the sun hits it directly. Now, I can see everything so clearly with the brand new windshield they installed. Not only did they show up on time and do a great job, but they accidentally quoted the wrong price, but still honored it without comprimising anything. The best part is that they're mobile and come to you. Just pull your car out and they get it done. Highly recommend, will use them again the next time I need their services. read more

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I called Glass Surgeon to have my rear door glass replaced after my car got broken into.They gave me a time frame and txted me when they arrived to my place. It took them 1:30 min to get the glass replaced. I have a luxury car and I know it can be tricky sometimes- they were very professional and I am very happy with their services. They are mobile so they go to you. They need an outlet to do their job. So - sometimes you think you are getting a good deal and you are not . Porsche just called to tell me that they broke the panel inside of my door and now I have to buy a brand new one read more

JULIO CARES. And he KNOWS the right way to do the job. My windshield got a huge crack from a rock on the freeway. My insurance company recommended Glass Surgeon. Julio was at my house in under 2 hours. I like to learn how these things are done so I asked if i could watch and he said yes--and explained to me every step of the way--and how, after 13 years experience in car glass, he knows the best way to install glass. From running the adhesive seal with only two joints (and those overlapping so there's no leaking), to adding special adhesive to the rear view mirror mount so it would hold fast in hot weather--Julio knows how to do the job right. He works on Maserati's so he can work on your car. HIGHLY RECOMMENDED! read more

My kid brother has a project car. Car is mechanically running well now but there's a big crack across the windshield. That's a problem. Easy pullover from law enforcement. He's a teen, looks suspect, thats a ticket, waste of time and money. The windshield needed to be replaced asap. Googled to look for a local business, a few pop'd up - dealt with safelite before - not happy with their service or products. That's my personal opinion. Other's glass business didn't have reviews so it was iffy. Resorted to calling a friend that works at a body shop, his glass guy is busy and I remember him being a bit of an asshole. Finally I dug into Yelp and found Glass Surgeon. Had great reviews, business was based out of my old neighborhood. Called another friend from the old neighborhood and surprisingly he recommended Julio. Called Julio and he answered promptly - asked if he services Whittier - he said yes. He asked if I would like the windshield fixed today - told him the next day would be better for me. Gave me a quote over the phone - I texted the car info and location and he confirmed early next day. Excellent communication -He came out next day, good guys, very professional. Removed the old glass that was installed terribly from the previous owner. There was rust build'n up under the glue. Julio pointed it out, the rust was starting - he had his recommendations. Julio explains everything to you, no fuse no pressure. It was dealt with accordingly. They prep'd perfectly, primed and sealed. Julio even went out of his way on a small section that had a good amount of rust and hit it with a wire brush. I understand that's an extra fee and he helped my kid brother - which was above and beyond what they needed to do. Glass came with good rubber - OEM style installed and looks great. The Glass he uses is reputable, not china cheapy one - I've gone through enough windshields to understand cheap glass is cheap glass wherever it's made. Price was excellent, paid cash, quality of work top notch, communication great, mobile service excellent. I'm gonna tell my buddy at the body shop to call Julio up - he's just great to deal with. My kid bro is happy. Thanks Julio, much appreciate the service. *attached some photos - see close up of the prep work. read more

Glass Surgeon - Windshield installed 95 e36 M3 BMW. see prep work on bottom right - left bottom close up of rubber. came out clean. - Auto Glass Services Near Me

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Raúl & Julio helped repair a chip in my windshield and they also restored one if my headlights. They were very professional and efficient. I would do business with them again! read more

I promised Julio to write him a review in Chinese since most of his Chinese customer has a hard time to communicate with him. He is very professional and friendly, also offer a life time warranty on the windshield I replaced. 在后座挡风玻璃被人敲碎以后通过farmers insurance拿到了 Julio的电话。店主Julio人很热心并且专业又效率的完全了整个工作, 推荐。 read more

Glass Surgeon - Auto Glass Services Near Me

Called Julio a day before. He scheduled me for the following day. BEST SERVICE EVER. will definitely be my glass surgeon guy from now on. And the best thing, they go to you :) :) read more

Glass Surgeon - Auto Glass Services Near Me

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I'm Very happy With the job on my car Windshield installation Great job I will Recomendo More people to this business read more

Punctual, nice and great work. I called my insurance yesterday and scheduled my appointment for between 11-2pm, he called to let me know he was almost there 30mins before 11!!! I would have my windshield done before lunch! He arrived at my work, called and got immediately to work. When it was done, my car looked brand new. Told me how to handle my new windshield (very important not to slam your doors people!) and was on his way. No hassle. I HIGHLY recommend the glass surgeon. read more

Glass Surgeon - Auto Glass Services Near Me

I'm so happy with the service from Julio, the "Glass Surgeon," he was quick and fast! Same day, service!! Second time I worked with him too!! read more

Glass Surgeon - Before - Auto Glass Services Near Me

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I live in South Bay - Julio and Jesse were quick, convenient, and did a nice job. I'd give 5 * but Jesse forgot to get me a deal referral to a nice lift n rims shop for those that understand my rubicon best and my broke ash self I recommend them. Hope the 405 treats you fellas as good as you treated my ride. Thanks again!! read more

Glass Surgeon - Get the one with the decals - Auto Glass Services Near Me

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A shattering end to 2013. Specifically, my car window (thanks, vandals!). New Year's Eve with glass all over the street, and I am so grateful Julio answered the phone...not to mention got me a window on New Year's Day! Morning, even! 5 stars for going out of his way on his day off to help out in an emergency. Good communication, nice guy, obviously prompt service. Tip: there is A LOT of shattered glass in this situation. A LOT. Shards of invisible glass everywhere. I used a vacuum again after he did his work (he did the bulk of the clean up with a shop vac), then a car wash shampoo for the seats (ALL of them), and I'm still finding glass here and there. Alas. So heads up, plan for a few rounds of clean up if you find yourself in this situation, which I hope you do not. I called two other places on New Year's Eve, all from yelp, and neither of them ever returned the call, so even extra points for Glass Surgeon. It's not a manufacturer part (but it was obtained on New Year's day...). It was also a very reasonable price. Cash or check only. Again, I am VERY grateful for Julio's attentiveness in an emergency. Recommend. read more

Glass Surgeon - The rest of that glass was all IN my car. - Auto Glass Services Near Me

Excellent customer service and communication. Julio is a professional with efficiency, skill, and knowledge of all things windshield. Julio replaced my Audi windshield and it looks fantastic. I would highly recommend Glass Surgeon. read more

Had 2 cars done today 2016 bmw 330i 2018 Mitsubishi Outlander PHEV Showed up on time, each car took about an hour. Cleaned up after themselves and used oem glass or better for my Mitsubishi. Professional job done. Clear instructions for the next 24 hours. Life time warranty on labor so I'm not worried, but since it's summer won't known how it will hold up to rain or how the windshield wipers will glide. read more

Three years ago, I had a chip in my windshield filled in by a guy named Oscar who ran a business similar to Glass Surgeon where they would replace or repair windshields at your choice of location since they were a mobile business. He had come out to my home in Redondo Beach where I lived at the time. I had paid $80 just to have some silicon infused in the crack which I thought was a bit much at the time but Oscar said that if I ever decide to replace the windshield entirely, he would put the $80 toward the cost of the replacement work. Well, 3 years later, my windshield was in worse condition. It was all speckled on front from the sandblasting effect of driving through the elements and besides the small crack, there was now also an small indentation which I at first thought was some silicon that had splashed and dried on my windshield but turned out to be a chip upon closer inspection. Then just a few days ago driving back from the high desert on the freeway, I was hit by a random object and it left another quarter-sized crack on my windshield! The signs were all there and I knew it was time for a new windshield. I contacted Oscar who had done my windshield previously and I guess he forwarded my job request to Julio of Glass Surgeon. Julio contacted me and we discussed the deal I had with Oscar and he said he would honor the same deal and that Oscar was out of town on vacation so he gave my job request to him. We discussed pricing and I was satisfied with the quote of $325 to replace the whole windshield especially since I was quoted $1,300 by BMW just the other day. I accepted and we scheduled a time for the weekend and I told him where to meet me. He was fairly persistent in sending me text messages all during our negotiating which I must say is admirable as a business owner but can be slightly annoying but it was all good. He was sending me proof of the quality windshield he was going to use and how it was the same Plinkerton windshield brand that is used by BMW. That was only the cherry on top of the really great price! I met Julio at our designated spot in Hollywood and he commenced to get the work done. It was intriguing to watch how it was done and there were a few mishaps like his son accidentally breaking off a small piece of the plastic covering that goes under the engine hood when he walked past the part that was on the ground. There was also some extra black sealant that got slightly on the inside panel which is made of cloth but he was able to clean that part off. He also was able to glue the broken plastic piece back together too. It was a relief to finally get a new windshield and I appreciated the fact that he came to my location of choice and most of all, the savings that I was afforded for the work done. Julio usually works with his partner Jesse which is a good idea because this type of job definitely needs two people as I witnessed him slightly struggling with some aspects of the job. Unfortunately, Jesse was not available due to a foot injury but Julio still managed to do a good job without him. I like the work he does and would definitely recommend calling Julio at Glass Surgeon in the future if you need your windshield repaired or replaced. read more

It's been a couple of months with my replacement and glad that I ended up repairing it with them. I had a crack form from a rock hitting my front car window and after getting quotes from multiple auto glass repair services, the glass surgeon had the best reviews and reasonable price. There was plenty of availability and they came to me which was also a plus! I would definitely recommend this business! read more

Glass Surgeon - Good as new replacement - Auto Glass Services Near Me

Julio and Jesus cane super quick, very professional and did a great job. I would highly recommend read more

Glass Surgeon - Auto Glass Services Near Me

TL;DR 1. Incredibly Confrontational 2. Childish and will resort to name-calling you (See attached text messages) 3. Appears to be sexist against females (See the last thing he says to me) September 13th, 2017 9:00 AM - I called on the morning of 9/13 to get a quote for the Lexus. We exchange pictures and confirms a price and a TIME with me. It escaped my mind to text him an address at the time due to work responsibilities. He could have asked me about my address with a text or a phone call at this juncture since he already scheduled a time of 11-2 with me that day. 1:30 PM - I call since it's getting towards the end of the window. Appears he had no initial recollection of the conversation I had in the morning with him. Accuses me of having an "attitude" when talking to him when I was honestly just confused because he was talking about a Camry with me when I called him. My wife immediately puts up a bad review because she overheard the entire conversation. He was being rude. He accused his customer of having attitude. Everything at this point I chalked up to miscommunication - Read attached text messages. I found someone else to do it - and they were awesome. September 14th, 2017 12:30 PM - Julio text messages me in outrage regarding the negative review left by wife. I specify that that's her yelp account and not mine. I believe he has the option to respond to messages directly. I was being pretty nice, but he was incredibly confrontational with me. See text messages. Talked about how "professional" he is and he doesn't want to argue with me - Damage done. September 15th, 2017 7:45 AM - I was at the gym when I got another text message from asking me to have her take down the negative review. I asked him to give it up, and basically told her that my wife makes her own decisions. Response was "What a Low life!! guess she's the pants in your relationship Bro LOL have a good Day!" Really!? I guess in the year 2017 you still have these goons walking around. Not very intelligent either, as now he has two bad reviews for the price of one for being what appears to be a sexist, name-calling, confrontational "low-life" who has nothing better to do with his time than harp over negative reviews on yelp. Pants in relationship? Get out of 1950's America "Bro". Women make their own decisions, husband or not. I'm pretty sure things go wrong from time-to-time but I have never met any person who faults the customer 100% of the time, like he did with me. I was never rude or disrespectful. All text conversations have been uploaded. read more

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Very responsive, went a different direction but the glass surgeon answered all my questions promptly and was very gracious the whole - will use him in the future read more

Our Winnebago motorhome windshield was hit by a rock causing a chip that was about the size of a dime. You can imagine what a one piece windshield would cost, OMG. After reading reviews for the major advertiser (safelite) they would break a lot of windshields attempting repair!!! Thank you Glass Surgeon for having experienced, skilled, on time crews like Jesse and Julio that repaired our windshield today. It was really cool watching them fill and almost eliminate the "eye ball" shaped chip that threatened to break our entire glass, whew. We know Glass Surgeon was the best choice for our money!!! read more

Glass Surgeon - Before repair on our huge motorhome windshield! - Auto Glass Services Near Me

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Glass Surgeon does house calls during COVID quarantine! Glass Surgeon did amazing job fixing my cracked windshield. During installation they found rust and repaired the damage that Glass Surgeon had left after a previous fix. Highly recommend them. Fast and Quality Service! read more

Got a chipped windshield on my commute home last night. Contacted Glass Surgeon this morning, and they were able to come out and fix it same day - repair is good as new, and they were super fast. Would totally use again, and would recommend. -- Update 10/19/17 -- One year on, and another flying piece of road surface hitting my windshield later... Texted Julio at 09:30 the next morning, got a response in minutes - and he was at my door within the hour... 2 dings fixed in no time at all. He does great work, at great prices - seriously - why are you looking elsewhere? Attached photos show before and after... read more

Glass Surgeon - Auto Glass Services Near Me

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I had the misfortune of getting a cracked windshield. So I got on Yelp and looked for auto glass replacement. Found Julio on here with all these 5 stars reviews and decided he was the guy for me. First off Julio arrived on time with his helper whose name escapes me at this time. Even got here after I'd provided him with the wrong address. Sorry about that Juiio. He replaced my windshied in no time with 100% American made glass no Chinese junk. Was reasonably priced as well. So if you find yourself in need of auto glass replacement I'd suggest you give these guys a call. Am 100% satisfied with their service. Thanks again Julio. read more

Glass Surgeon - Julio replacing my windshield on my work van. - Auto Glass Services Near Me

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I live in South Pasadena and these guys came all the way out here to do a mobile service repair that there work is excellent and they provided me with high quality glass versus Chinese class and I am very grateful and the other thing that was awesome they Accept credit cards which was very convenient for me. I highly recommend them for any type of glass repair or replacement. read more

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Terrible service. I'm glad I didn't waste my time going there. Don't be fooled by their prices and don't ever settle for someone who thinks he knows stuff. Do enough research, save your money, and go somewhere honest. read more

Glass Surgeon - Insulting other peoples work, gouging the price even higher than the dealership. Lost my business. - Auto Glass Services Near Me

Julio and Jesse were great ! They gave me the best price! Seen me as soon as possible and was wiling to meet me and my job or at home. You know how you meet someone, and u immediately can feel good vibes, a genuine honest person... It's them. I have an older car 01 Acura CL. They recommended other parts places for my older car. Even said yo give them a call before if I needed help. I had bought my window from a pick a part, and they were careless about removing the window from the car.. Messed up the molding. Julio and Jesse were able to save my window! They did amazing. Highly highly recommend them. I wish I had Enuff cash to provide them a bigger tip cuz they deserved it! Highly highly recommend these guys ! read more

After a metal object struck my front windshield, causing a decent size crack, I reached out to a number of repair companies I found on Yelp for quotes. Glass Surgeon was, by far, the most responsive, informative, and helpful. They were also very polite. The guys were able to make it out to my house within a few days and did an excellent job replacing my front windshield. I would definitely recommend. read more