They said they'd call to schedule an appointment, but I never heard from them again. I gave them…read moreeverything they asked for, and then... silence. Really disappointing. Just basic communication would have been enough. Even a quick 'we can't take this job' would have been fine.

From the owner: We supply and install energy efficient windows and doors, that help lower your energy billsread more

Got the windows installed. Phil & Nima were professionals and helped us throughout the project…read more They are expensive but I will definitely recommend them if anybody wants to get quality work with lifetime warranty.

Great qualities of material and workmanship! The house looks great. Communication was spotty at…read moretimes, but at our quality assurance meeting at the end Phil was able to clarify everything and help us out with our frustration and get it sorted.

I reached out to them, and even though they couldn't take on my project, they responded quickly,…read moreapologized, and even referred me to another company who could help. That's real professionalism. I appreciated the communication, and I'd definitely consider them for future projects.

This was an excellent company to work with. The ordering and installation went very smooth. We love…read morethe windows and would highly recommend this company for new windows or window replacement. This project involved installing 2 new casement windows where there were not any existing windows. They had to cut holes on our interior and exterior. Fantastic job.

If you're like me and you're frustrated by the big "sales pitch" experience with almost every…read moreservice out there, working with Chris at Main Street is like a breath of fresh air. Instead of being told what we need, being pressured into a sale, having numbers and data thrown at us to try to make our mind up for us, our meeting with Chris was more like having a cup of coffee with an old friend and talking about a project we had in mind. He does a great job of listening to what you want and exchanging ideas, not forcing his upon you. Once you've settled on a plan, he communicates regularly and oversees everything from start to finish. I feel we got excellent value for our patio door and storm doors, and the experience went extremely well. We could not be happier and are so grateful to have worked with Main Street.

Fantastic experience with Main Street Window & Door. Chris and his exclusive installer team did an…read moreexceptional job on my 11 new windows -- great price, flawless workmanship, and a lifetime warranty. Excellent service, I highly recommend calling Chris. Like others have said, he is like a friend your having coffee with, no sales pitch, just good honest advice.

After a COVID-related delay, got our siding project finished this week and there's nothing bad to…read moresay about it. It looks great, surpassing expectations. The siding crew were extremely accommodating and accessible. I was able to text them outside of work hours with questions or requests for changes to the work, which always met with quick replies. When weather postponed work, we were informed about that early in the day. Go-To is a first class operation.

My original rating was 5 star due to presentation and workers. I am changing rating due to…read moreintentional lie about Michigan roofing code. We had a previous tear off, meaning we have single layer roofing. I was told by rep that double layer roofing is no longer acceptable In Michigan. So we had to do another tear off. I just checked with Michigan roofing codes and there is no such change in layers. Double layer is acceptable in all Michigan cities. I also checked Go To Roofing for verbiage. Posted on their site shows they do double layer roofing. I don't like being conned. I believed rep as being trustworthy. I did have an option but it wasn't given to me. I called roofing due to possible leak in upstairs back bedroom.

I've had problems over the last 2 to 4 years with several things from mechanical arms, not opening…read morewindows the front door locking, and it's not supposed to be locked. I was told they didn't sell doors, but I have a receipt. I bought it from them. I have been waiting two years they came out. Adjusted windows ordered a part!! I have called over six times in the last two months alone. Dennis refuses to call me back and this small part has turned into a huge issue. When you spend $50,000 on doors and windows. The service sucks.

This company has been nothing short of amazing to work for. They actually offer competitive pay,…read morealongside decent benefits and a ton of unspoken perks here and there. 40 hours a week and work is ALWAYS guaranteed. Unfortunately there's always a few people who feel they're above the rules and company as a whole and need to be weeded out. This company, from my standpoint, just wants to see the job done in the safest/most efficient way possible. They have no problem sending extra men to get the job done, and if the job is unsafe we usually don't deliver until the job site is made safe for us. They pay you based off experience, and even if you have none, as long as you pit your best foot forward they'll appreciate it and you will be rewarded. With quite a few jobs under my belt, this has easily been the most fair/rewarding of them all. The company also gives you a TON of chances to fix yourself up before they let you go, so if you can't stop smoking or complaining that's on you. Everyone is also expected to pull their own weight to a certain degree. This being a labor intensive job means that there will be a fair amount of lifting, pulling, and pushing. You're not expected to be Superman, but you also can't put every single window, big or small, on the blue cart because of your inability to lift. Standing around your phone and then latching on to someone else's work does not suffice. The management is ALWAYS around to talk and can usually give you advice to solve your problems. The supervisor is also very fair across the board. There's also no secret benefits to being a POC because they are vastly outnumbered. If you'd like to come work here, please come see for yourself. It's easy to make a disgruntled review when you've never had accountability. Threatening to badmouth us to your "local" community isn't the way to go either. I've been with MDW long enough to see that it'll be worth it to be here in the long run. The customers are happy, Us(the employees) are happy and everything's working out.

My review is not a reflection of Majic Windows as a company, but rather of one particular…read moreindividual who refers to himself as "Majic Mike." Ironically, I would describe him as rude and unprofessional rather than "magic." We had a scheduled appointment for our roof installation; however, no one contacted us to inform us that the appointment would not be kept. Instead, we were the ones who had to call on the scheduled day after taking time off work and waiting at home, expecting the installation to begin. When we reached "Majic Mike," he was extremely rude and dismissive. He stated, and I quote, "There were 36 people scheduled. I didn't have time to call." He then told us that the missed appointment was essentially not his problem and that he did not care whether we rescheduled in one day, one week, or one month because he was "a busy man" regardless of our business. I was so disappointed by his lack of professionalism and customer service that I ended the call. I then contacted our salesperson, Keith Wysocki, who was very apologetic and immediately worked to address the situation. The Customer Service Supervisor also called me back to apologize and help resolve the issue. It is solely because of the professionalism, responsiveness, and genuine concern shown by Keith and the Customer Service Supervisor that we chose not to cancel our project. They restored our confidence and demonstrated the level of customer service we had expected from the beginning. While our experience with "Majic Mike" was extremely negative, these two individuals ultimately saved our business relationship with the company.

I would give them -100 stars if I could…read more.. I would NEVER recommend Majic Windows. My family's experience was one of the most frustrating customer-service experiences I have ever had. We signed our contract in July 2025, and what followed was nearly a YEAR of delays, mistakes, and terrible communication. We dealt with broken window sills, incorrect measurements, Marble-Lite being installed when we ordered real marble, real marble arriving broken TWICE, and multiple attempts just to get the correct bathroom window. Our project was not properly completed until nearly a year after signing. Throughout the entire process, we constantly had to chase Majic for answers and updates. After the project was finally completed, management told me they would address compensation for everything we went through. I have followed up multiple times since and have received no resolution and now not even the courtesy of a response. Completing the project nearly a year later does not erase what it took to get there. The lack of accountability, communication, and follow-through is unacceptable. Do yourself a favor and look literally ANYWHERE else. After our experience, I cannot imagine knowingly choosing to do business with Majic Windows. My family deeply regrets choosing them, and I wouldn't recommend them to my worst enemy.

Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

Windowman Plus did a great job on our siding, no high pressure sales pitch, no add-on costs, done…read moreon time and looks great.

From the owner: The Windowman Plus of White Lake Michigan specializes in replacement windows and Vinyl siding with…read morea full line of products including Fiberglass, Vinyl, and Wood Windows. Vinyl Siding products are offered in extended lengths up to 25 feet compared to the typical 12'6" panels offered by other companies which means less seams.. The Windowman Plus installs replacement windows and vinyl siding all over Metro Detroit Michigan and is available for any size project. Deal directly with the owner, no pushy, high pressure sales people. Call today for a free no obligation estimate. (248) 366-6937

I had these guys out in 2025. had a few back windows replaced, From day one my contact has been…read morejeff. he kept me informed of what to expect and who would be coming to my home. i even called him during the installation when the Redford inspector showed up , he assured me all would be handled and it was. good customer service

Inquired online on Saturday and immediately received a call, had a nice chat about what I was…read morelooking for. Scheduled for someone to come this morning @10 to look at the project, but got no showed. No call, message, or return phone call when I called twice. Could have been multiple doors, multiple windows, and attic installation for this company. Rude considering I made arrangements to be here for the appointment. Even invited a friend who was looking to hire someone for work while he is renovating. Off to find a different company!