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    Glen Ellyn Storage

    2.2 (60 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - Glen Ellyn Storage

    In-state moving

    International moving

    Out-of-state moving

    Glen Ellyn Storage Photos

    Recommended Reviews - Glen Ellyn Storage

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    Reviews With Photos

    Max L.

    I had a pretty bad experience with Mayflower and would not recommend them. Our stuff was very delayed and we felt the communication could have gone a lot better. I understand that delays happen and everyone is short staffed right now, but we confirmed our move several months in advance only to learn they had no drivers available the day after our move. This is especially the case because the move was very expensive given it took them so long and we went outside of our agreed upon delivery range. For a logistics company, we felt they poorly planned the logistics and waited until the last minute. I want to make it clear that the individuals who came to get our stuff into and out of the truck were amazing and our only problems were with the customer service and planning of the move itself. We tried to get money back on our move given delays/damaged items, but the customer service experience was really bad. We kept being sent to different people (I think I talked to over 10 people at Mayflower altogether for one simple request) and they refuse to listen to issues with their services. At one point, a customer service representative just disconnected our conversation when I was trying to figure out where our stuff was located. At another, a representative told us we could not get more money back because they had to bribe their own office just to not delay us another week. I expected a lot more professionalism from the Mayflower name. I certainly would not recommend Mayflower to anyone with pets, as the delays made it really difficult since we were sharing air mattresses in an empty apartment with our dog.

    Thanks for the great service.

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    8 years ago

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    Diane D.

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    22 days ago

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    Customer Service

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    6 days ago

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    2 months ago

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    6 months ago

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    11 months ago

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    8 years ago

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    3 years ago

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    8 years ago

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    Diane D.

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    8 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    14 years ago

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    5 years ago

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    12 years ago

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    5 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    Diane D.

    Maureen, thank you for your comments. Yes, we did let Mr. Torres know.

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    8 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Glen Ellyn Storage

    Do you know of a trucker who can drag and drop a 40' steel cargo container? Move from west side to east side of Glen Ellyn.

    We would recommend that you call Keenan Transit Co 630-784-3900. Thank you.

    Don’t See Your Question? Ask Away!

    Review Highlights - Glen Ellyn Storage

    Stephen Price (Mayflower account manager) was great and Bonnie Blake (Glen Elllyn logistics) was wonderful.

    Mentioned in 3 reviews

    Read more highlights

    Public Storage

    Public Storage

    (25 reviews)

    My son and I had rented a unit at this location for over 2 years and never missed a payment. When…read morewe vacated the unit at the end of the year and he tried to notify them on dec 31st and again on Jan 1st that the unit was empty no one was onsite. He went back on the 2nd did the inspection and was told there should be no problem he shouldn't be billed for January this year. He found out later they not only billed for Jan but they turned it over to collection. When he went back in to see why, they told him because he used his pin on the 1st that is why they charged for the entire month. He paid it reluctantly. If anything they should have charged for one day not 31!! I would not recommend their storage facility.

    -No access to trash cans. How can you have a storage unit and not have a trash cans. The dumpsters…read moreoutside are locked and have signs it's private property and you aren't allowed to put stuff in that dumpster. Which is ridiculous. I moved all of my stuff out on June 1st, and yet they charged me for the entire month of June. I emailed someone about getting the charges removed but no one answered and there was NEVER anyone at the front desk. -Also you aren't allowed to stay at the storage unit after 5 pm! Some of us have a job and can't get there till later. They also lock the elevators after 5 so if you just loaded up your stuff and try to use the elevator you can't!!! When I tried to leave the app would NOT open the gate, so i had to manually enter the code. -I get an email saying that i'm not allowed to be in the facility after 5 and if i do it again I'll be locked out? Excuse me? How absolutely absurd. I hope this place gets shut down

    Public Storage - Extremely clean and temperature controlled.

    Public Storage

    (3 reviews)

    I found myself needing storage for the first time in my life. In the middle of selling the house…read morejust need to get rid of some things that I don't want to place in the garage, so I drive by this public storage place everyday decided to give it a try. The people who help me, Josh and Janet we're really kind and helpful , answered all of my questions made it very easy and the price was more than fair to say the least. No pressure so overall it just a great experience it's nice to have this extra room to place things temporarily. I'd say give them a try If you have things that you just need to get rid of temporarily or declutter for whatever reason it's a nice safe place, Tons of cameras and extra security. Friendly people, easy to sign up I have nothing but good things to say about this place. Thanks Josh&Janet!

    Stay Away from this self storage! I rarely post reviews but want to share my negative experience. I…read morehave been a customer of this storage place for about 7 years, so a long time. Since I first got my unit my rent has increased 300%!!!!! My last increase was a whopping $60 a month!!! Not only that, but the same exact storage unit at the same exact location is advertised for $60 less than my increased rate. SO, they just gouge their longstanding customers because they know they can! A brand NEW customer off the street will pay $60 less than me for the SAME UNIT. I have tried to contact them to try to get them to work with me but it's basically impossible to talk to anyone!!! I advise trying any other storage place other than Public Storage. There is a very good place just down the street on Army Trail Rd. I moved and don't have a car or I would have already moved my stuff out. TERRIBLE CUSTOMER CARE - NON-existent. They only want more money, forget about customer service. YIKES!

    Glen Ellyn Storage - movers - Updated June 2026

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