It's a nice thing when you find a business that does really good work, stands behind their work, communicates clearly, and treats you like a person. This is one of those shops. I feel lucky to have had my local VW dealer send my car to Mark here. read more

I can only add to the stellar reviews. My car got clipped by an imbecile in a parking lot, on the bumper. Her car looked like a crumpled Kleenex, so you know she was no driver. I just took a chance and went to Mark's shop, and I was completely happy with the result. Mark and the whole staff -- Jessica was my first contact -- were polite, informative, and really helpful at every stage of the job. They are the old-fashioned kind of business that thrives because it produces a superior product, in this case service, and I would never, ever go anywhere else for body work. Kind of makes me want to go drive into a light pole or something, just I could visit again. This is a joke. But you get the drift. Fine people, fine work, and everything prior to this post I can vouch for. read more

There are plenty of capable body shops out there, but the difference is in the details. After being hit and in need of repair I scoped out two shops recommended by my insurance company. Mark at GAB showed me how the damage suggested I needed a wheel alignment, something the other shop missed and might have led to premature tire wear. Since the car was already having work done I had them fix a cosmetic paint problem as well, which they did beautifully and for an excellent price. The car came back looking gorgeous and detailed. Best of all, Mark was very easy to talk to and laid it out plain and simple. Of the three body shops I have used in the past 9 years, GAB is the standout. read more

I didn't own my car for more than six months when tow truck hit it - very low impact accident less than 5mph - but enough to put a basket ball sized dent in my rear drivers' side quarter panel - right above and behind the tire well. I called my insurance company, Mercury (great insurance company, by the way), who recommended that I take my car to Glendale Auto Body. My adjuster advised me that this was merely a recommendation and that I was free to take my car to whoever I chose. Being that I've never had body work done, I didn't know of any place to take my car in particular. I did a yelp search to check any reviews on Glendale Auto Body, but none came up. Nevertheless, Mercury Insurance guaranteed their work and that was good enough for me. From the second I took in my car to the moment I picked it up a week later, I was thoroughly impressed with them. Their work ethic is exactly what I look for when choosing any kind of service. They treated me like a person, not a number. They kept me in the loop as to what was happening with my car and when they thought it would be ready. One of the employees there, Mike, spoke to me on the phone for a good 20 minutes about what kind of tools they would be using and what the process would entail during the course of their work. I felt so at ease with them. When I finally went to pick up my car, Mark Vargo, the owner, had kept the shop open a bit after closing to allow for me to make it there from work. He greeted me with a warm handshake and took me to my car. I don't want to sound too enthusiastic here, but I have to mention this one thing: Mark's handshake. I can count on one hand the number of people's hands I've shook where I instantly felt like I was dealing with a person with integrity - believe it or not, for me, I can tell in the handshake. Mark's handshake was one of those handshakes that felt rock solid. Forgive me if that sounds kooky - but you can't shake a feeling when it's there. For those of you who understand what I'm talking about, I hope that helped a bit. But I digress - so Mark takes me to my car and I can't believe the results. It's like the day I drove it off the lot. He told me the they used a tool called a spot welder (a $14,000 instrument, I find out) to form the panel back into its original shape, then gave it a nice paint job and finished it up. The invoice was also a lot lower than I thought it would be. This is not the main reason why I'm writing this review, though. I'm writing this review because Mark and I stood there next to my car for a good hour after closing and just talked about life. He asked about my business and family and I asked him the same. It was a genuine conversation between two guys - not a customer and service provider - just two people. Turns out his family has owned that spot in Glendale since the 60's and now He's running it. He recently invested $1 million dollars into expanding it and getting the new tools today's cars demand. He makes sure that his employees follow the right procedures for each car and that no corners are cut. Most importantly, he guarantees the work on your car for life. This is why I'm taking the time to write this review - my first review on yelp. To me, people like Mark are what America is about: hard work, integrity, and a good handshake. I wanted to make sure the yelp community was aware of a person like - businesses like this are SO hard to come by. If I haven't already said it: if you need body work done to your car, take it to Mark at Glendale Auto Body. They'll take care of you. read more

Wanted to commend this shop for always being so helpful. Everyone from Mark to Armando to Ethan, is always very reasonable and explanatory whenever I deal with them. But I must thank Jessica in particular, as she is always polite and professional despite my many calls to the shop. Lol. Thank you! read more

Paint from the back of a pickup truck fell out of the back, hit the street, and hit my car. I was in a panic and went to the car wash; and obviously that did not work. So i went to Yelp, and found the Glendale Auto Body shop. All of the workers are super nice. Mark is one of kind, super awesome guy. They took care of my car, and it looks brand spanking new. They had it done in a day.....no more white paint all over my black car. Thanks guy! read more

My wife first found Glendale Auto Body a couple years ago via referral. She had a very good experience and told me that Mark was a pleasure to work with. Fast forward to 2015 and now I needed a shop. I got estimates from Glendale Auto and two others. Glendale's estimate was better than the other two and Armando and Greg were the nicest, easiest and most accommodating guys you could imagine. They did a great job at a great price and they absolutely went beyond to make sure I was completely satisfied...and in a timely manner. What's even more impressive is that this was not a big money job for them...that's just how they are. I definitely give them all thumbs up. Here we are AGAIN. In July 2017 we moved from LA to Michigan. On the first day of our drive cross country my beloved Suburban got plowed from behind by a fairly large truck. The ins co deemed it totaled. The rear deck was trashed and the impact bent the frame and racked the entire body forward making all the doors bind. I bought it back from ins for $1,000 and had it towed from Vegas to Glendale auto body. I chatted with Greg a few times on the phone and he felt confident he could get it pretty close to original...and at a price that was reasonable! I went for it. Fast forward to my suburban being delivered to my house on a flatbed truck...it looked absolutely AMAZING! I bought this car new in 03 and I plan on keeping it until it won't go anymore. Thanks to Greg and all the Glendale shop for doing such an awesome job. Not only does it look great, but the doors all function perfectly and the car tracks straight! I also have to give a huge thanks to the office here too. My call were either answered or I was given a very courteous call back. They always followed through, faxed documents right away, and maintained great communication. Big thanks guys...super satisfied! read more

Best experience at an auto body shop ever. Fast, easy and friendly service. Did not try to upsell me at all. Will most definitely be going back. read more

I took my car in after being rear ended. This was covered by the other person's insurance, Mercury. The whole staff was very helpful. Mercury was very helpful. My Prius is just one year old, so I was concerned, but it looks as good as new. Ethan and Mark were great. I would come back with my car if I have the misfortune of another accident. read more

My Toyota Tacoma was in an accident and I had to get some front end damage repaired. My insurance company sent me to an approved shop down the street, but I saw so many cars on the lot that had been sitting around for over a month (they had arrival dates chalked on the windshield) that I knew my truck would not even be started for a few weeks at best. I was also not too impressed with the lack of customer service at the first shop I visited. So, I called my adjuster and asked for a list of approved shops. I looked them all up on Yelp, narrowed down the list to the 4 and 5 star shops, then drove around and visited a bunch of them. The only shop who made an effort to earn my business was Glendale Auto Body. The rest of the shops acted as if it was a foregone conclusion that I would be dropping off my truck. Mark, at Glendale Auto Body, took the time to talk to me about the repair, the process, and why I should trust his company with my repair work. Mark called me throughout the process to let me know how things were going and update me on when I should expect the repair to be done. When I picked up my truck it looked better than new. His technicians did an amazing job. If you need body or paint work done on your vehicle, don't hesitate to take it to Mark over at Glendale Auto Body. They will take good care of you and your car. read more

Glendale Auto Body is the BEST! Friendly, informative, timely, and they do a wonderful job at restoring damage to its original look - and better. Because I can't say enough about the helpful staff (especially Mark, Joe and Jessica) I've written a review on Google as well. FYI, I saw cars being worked on from an agency in Glendale that most people would recognize and respect. They definitely made this part of an accident as painless as possible. Barbara G. (Eagle Rock) read more

If there are any honest businesses left in LA, this is one! I needed my driver side view mirror replaced (some awesome person kicked it off New Year's Eve, and my Fiance and I did a bang up epoxy/tape job lol) and they gave me the best price out of all the places I called. Mark ordered the part and had it painted within a day of my request. I pulled up this morning at 8 am and he knew who I was and called me by name (the taped/glued side view mirror may have tipped him off). He was very friendly. I felt like I had been there before and knew he was a trust worthy person. They had me in and out in 35 minutes and I wasn't even late for work! Quality! Go here! This is a truly honest, do-good business! read more

Mark Vargo and the whole staff are the best!!! Superb service! Makes me happy every time I go there for business :)

Amazing, very professional and consistent Auto Body Shop. After an accident, Mark can always reassure you that your car will come back from the shop in best condition. As all the previous reviewers said, GAB will treat your car as it is their own, with attention to detail. I always leave ABD confident that they will take care of my needs. Thank you Mark for terrific job on my car. read more

Great work. Great customer service. These guys are really good to work with and if I ever need body work done again I will certainly go back. read more

I am extremely happy and was lucky to meet such a great team today. I took my car to Glendale Auto Body for a small repair. I met Mark, the owner, and Jessica at the customer service desk. It was an extremely pleasant experience and a beautiful surprise too! Mark is a very honest, sincere, caring and extremely knowledgeable person. I had an accident couple months ago and my car got hit on the back left side. Because I had some time today, I decided to go ahead and repair my car so I went to Google search on my phone and typed in: Auto Body Repair. Right away I saw the 5.0 star rating and headed to the Shop. When I arrived the parking was full (very good sign). I went to the front desk and met Jessica. Mark was with another client. As soon as Mark finished with the other client, he came and introduce himself. Mark went and looked at my car and we made a decision to go ahead and repair the one part that was hitting the wheel. After couple of hours when I came back to pick up my car, Mark not only fixed the problem that we agreed on but also fix another part too (I was totally surprised!!) Thank you very much Mark! Mark is a very caring person. I highly recommend Glendale Auto Body to anyone who is looking to repair their car! read more

I could not have had a better experience. From the very first call I made I could tell I was at the right place. Thanks to Armando, Mark & All! Did an amazing job and were so helpful and friendly. My 2010 car looks brand new thanks to you! Already told my friends about your shop. I hope I don't need any bodywork done, but if I do I'll be seeing you again. read more

The best most courteous service I've ever experienced at an auto shop body or otherwise. They always kept me informed of the progress of my repair. My car looks fantastic. I'd take my car there again in a heartbeat. read more

I needed auto body repairs for my car, so I figured I'd look for shops on Yelp. I found the great reviews for Glendale Auto Body and was impressed. So much so, I actually had my car towed from another repair shop to this one. When I got my car back, it was in excellent condition and even washed and cleaned. I was thoroughly impressed and am happy that I made the decision to go with this ship. Great customer service! Great repair service! Great experience overall! read more

This place is amazing! They did a fantastic job on my car. The staff was very professional and nice. They went above and beyond to provide a great experience. I highly recommend Glendale Auto Body. read more

I went in today for a simple job on my side mirror and was greeted by Joe. He and Rudy helped me out and I was in and out quick. Give these guys a call for any small or big job regarding your vehicle. read more

Pleasant, honest, professional and incredibly flexible and honest. I must have changed my appt at least five times due to my work schedule changing. They were always understanding and eager to help me. They knew me when I entered the parking lot based on the car(s) they were expecting that morning. I was greeted by name with a smile despite changing my appt so many times. I felt that Mark and his receptionist were both knowledgeable and efficient. I even received a satisfaction survey from them. That's was a first from a bodyshop for me. I feel thankful to have met them through my insurance company. I refer everyone I can to them because I know they will be well taken care of. read more

I had a slight damage to my Ford Explorer and other body shops wanted to replace the entire quarter panel, about $1500. It did not make sense to me, I felt it could be pulled out and slight bondo done. Mark looked at it for a long time and said he would be creative and do that. When they finished it looked like new and for half the cost. Could not be happier! read more

Glendale Auto Body is very professional they have great customer service I will always take my cars there the quality of there work is extremely great quality I will recommend this place to people always. I Love the people there so happy and professional very pleasant and very helpful they really take care of you especially in the time of need. and mark is a nice gentlemen I really appreciate there service . Lisa Walker 1/08/2015 read more

Today my husband and I went to see Mark at Glendale Auto Body because of all great reviews I read. We went in to fix a broken door handle. Mark took our car to the back for about 15 minutes came back and said "that should do it!, it's fixed....No charge! What!!!!???? Really???!!!! There are still a few good honest people left and Mark is one of them. We thought the whole handle needed to be replaced. We ran across the street to grab some cash for a tip and he was hesitant to accept it...The funny thing is our driver side door handle has been broken for over a year because we thought it would cost us a few hundred bucks! Thanks Mark! You're the man!!!! read more

Top-notch work with great attention to detail, and they are incredibly nice to boot. Mike is a champ.

Excellent work and service by Mark and his team. Highly recommend them! Would use them again if I had to.

My family has been going here for years. Mark and his whole staff are the best, treat you wonderfully, and are completely upfront and honest. Simply put: 5 stars. read more

Amazing customer service. Today, my Service Required light came on. Glendale Honda, who I've been loyal to for a year, (and who charged $1,000 for a recent 100k mile service), offered no concern or explanation as to why the light was on. They did say it would cost over $100, and there was no discount for loyal customers or recently-serviced cars. I called Glendale Auto Body, and Mark saved the day. Not only did he drive me back to work after I dropped the car off at their shop, but after it was diagnosed he picked me up, and wouldn't let me pay for the diagnosis. Saved the day. This place is awesome. read more

Mark and his talented, friendly, and professional team, from the great folks in the office to the dedicated workers in the fix-it building, are absolutely amazing. They have taken care of the assorted and sundry scratches and dents on my beloved VW Jetta in an incredibly timely manner, making everything look new and shiny. GAB's prices are more than reasonable and while I hate the reason compelling me to take my vehicle in, I always enjoy seeing Mark and company, fully confident that my car (and myself) will be wonderfully taken care of. read more

I'm so happy with their service. My car looks brand new. You get what you paid for. The owner, Mark, is a very, very nice person. I will definitely recommend glendale auto body to everybody who wants good quality and fast service. read more

THANK YOU GLENDALE AUTO BODY! Mark immediately greeted me the moment I walked in and I was out of there in 30 minutes. He checked out a spot on my car with scratches and chipped paint, buffed it out and painted it. I've never been happier in my life! Looks like brand new. Best service I've had out here!!! I will be back!!!! Thank you Mark! read more

Great paint job with free car wash and vacuum. They did it very fast and my whole car looks sparkling brand new even if it was just a fender job. read more

Above and beyond my expectations!! Very happy with all the work that was done and staff was extremely friendly, courteous, and accommodating. I would recommend them to anyone read more

Oh how I wish Yelp allowed more stars! Glendale Auto Body tops the charts in every way. Professionalism of each and every employee exceeds all expectations. Quality of workmanship: outstanding. Courtesy and commitment in restoring your vehicle to factory standards. I give Glendale Auto Body and their expert team (2) thumbs up, and recommend them to anyone searching for auto body repair. read more

Mark and the folks at Glendale Auto Body fixed my "MO" and it looks great and runs like new...

I have had the best experience in this shop ever. The staff are all warm, friendly, caring and efficient. Mark is an excellent leader. The interior is warm and comfortable as are the support staff. My car was fixed ( twice!) by people that I thought really cared about my car and me. They really make you feel special and go the extra mile. I highly recommend this shop to all. Having your car crunched is bad enough.. but it is a great warm feeling to know that there exists a place that cares enough and wants you and your car to go home feeling great. read more

Great place. Chevy dealership recommended him... I am so please that i came here! Great customer service and great work. They even cleaned my baby! read more

I usually bring my car here for work since its Mercury approved so I figured I would call them first after a bicyclist hit my side view mirror and caused it to pop out of place. I was immediately quoted $400+ over the phone without it being looked at even though I had already explained the parts weren't broken and it could easily be popped back in with the proper tools. The guy on the phone went on about it needing to be painted etc even though it was a simple fix. Luckily, I called another place who popped the mirror back and charged me nothing!!! They said it was so easy and when I told them I had been quoted 400, they assured me many places like this try to make extra money when they know it's coming out of your pocket and not through insurance. Will no longer bring my cars here in the future and on a good note, glad I found the new auto body shop I will be going to in and referring friends to in the future :) read more

Mark the owner is really great. He's took over his dad's shop and it's my impression he continued his father's legacy of a fair and honest business. You don't see that around anymore. Sure in the 50's you did. But nowadays? You'd be hard pressed to find it. He makes sure you're happy and doesn't cut corners to maximixe on his profit. He makes sure the job is done right and takes pride in his workmanship. One of his lead guys he had was slacking so he had to let him go so I expect his shop will be even better now and hopes that he will hire someone who pays better attention to detail. They have a partnership with Hertz Local Edition which provides a generally better fleet than Enterprise so if you're on an insurance claim you can get a better car. Plus it's closer than the Enterprises in the area. Mark is proud that he used the top of the line BASF paint on all his jobs and makes sure to go above and beyond like everyone has stated. I trust him and he makes sure the job is done right. There's no shady feeling with him here. Sometimes he grins a little big because he doesn't want to say what he's really feeling, but that's not really a fault as I would rather have that then the opposite which would be someone being really nasty to you. I've had that before and it was like pulling teeth for them to fix an error. Mark owns up to errors (if any, and I would think rarely) happen. You can tell the office teases each other a lot and I'm sure they've had a few inside jokes spoken on my expense, so at least they're a close group. An honest man. I truly believe good things come to good people, the karma principle, and I'm sure good things will come to this man, if they haven't already. read more