Staff is very nice and efficient! Straight to the point and they dont waste any time. I had an…read moreextraction done last minute because the other dental office I had visited refused to extract my tooth after having me sit there for almost 1.5 hours. Great service....great prices....and the doctor handled the extraction in less than 10 minutes.

Updating my review to warn others not to come here because I had 8 teeth root canaled and crowned…read moreat City Dental Azusa from the year 2020-2022 and they all continue to hurt, crack, fall apart, and rot underneath my crowns as you can see in this picture. I went back for the severe pain still after a week and the dentist sent me to the specialist who wanted to charge me $6,000 for a whole surgery to fix the work City Dental did! I let City Dental know and the dentist said, "Oh! Well let me try to root canal them again." The pain after treatment here sent me to multiple specialists who all said the same thing, "Whoever did this to you did subpar work and used cheap materials." I am very sad because I loved going there but one by one I AM LOOSING the TEETH THAT WERE TREATED HERE. Dr. Sam, you are amazing but please supervise your dentists to check their ethic, work practice, and integrity in providing long lasting teeth and service PLEASE! I have been to many Endos and quoted THOUSANDS of dollars to get implants!! The root canals and crowns I had at other dentists have outlasted the work I had done at City Dental Azusa. Please, I beg everyone to save your time and money because you will pay for it later and continue to be in PAIN. I hope this saves someone's teeth!!

Dr Trivedi and his team are top notch. The kind,…read morepersonalized treatment they give you differentiates them from all others! Whether it be regular check ups, cleanings, fillings, crowns, denture/partials work, Dr Trivedi is the best.

This doctor claims to be professional and also mentioned being ethical. I'm not an expert, as I…read morewill be consulting with my lawyer later this week, but did the doctor just violate HIPAA laws? I never consented for him to publicly share my medical information, that includes my blood pressure that he had mentioned responding to my honest review. Avoid this doctor at all cost, extremely unprofessional and likely violated my rights.

Trailing message from my first post.Pardo Dentistry staff went above and beyond, working around my…read morework schedule. Many thanks and very appreciative for quick replies, explanation of treatment from start to finish. As for the treatment it was smooth and fast which made my anxiety go way down and relax with the music and glasses :). I still have a handful of visits that I'm looking forward to and I'm sure it gets better every time. Than you all for your patience, guidance, instructions and the hospitality/ family feeling. Respectively, MC

Dr. Pardo came across as very condescending throughout my visit, but what concerned me even more…read morewas the billing. I was told that a 2D oral photographic image would not result in any additional cost to me or my dental insurance. However, when I later reviewed my insurance explanation of benefits, I saw that my insurance had been billed $346 for that imaging. After noticing the charge, I reached out to Dr. Pardo for clarification. Instead of receiving a straightforward explanation, she responded dismissively. Because Dr. Pardo knew I was trying to make the most of my annual insurance benefits, I was disappointed to see my available coverage used for a service that wasn't necessary. Dr. Pardo later said the imaging was necessary, but then why would the dental hygienist ask as if I wanted it in the first place? I shouldn't have to pay for the lack of communication between Dr. Pardo and her staff. I also called several dentists, and they all confirmed that those specialized images aren't necessary for care. There is absolutely no reason for Dr. Pardo to be dishonest and rude.

I came in the other day with a chipped tooth that was starting to bother me. The pain was starring…read moreto give me headaches so I decided it was time to get this checked out and by checked out, TAKEN OUT! While I was holding my tender cheek I looked through yelp to see which one could accept me as an emergency visit and with no dental insurance. I was in pain but not ready to brake the bank! I came here and was blown away by the homey feel and the amazing christmas decorations I love the holidays and seeing this made my forget the pain (but just for a minute) I was able to come in and get an emergency xray(just $40 in the affected area) they gave a cute chapstick to take home and they gave me the best mews that they were able to take me in that same day! The doctor was the best. She was so sweet provided me with the care I needed to feel comfortable and safe. She gave me 2 squishy heart stress balls to hold if I was in pain and they were an indicator if I was in too much pain to provide me with more anesthesia, and boy did I need it! After it was all done I was tender and numb but I was so happy ! Finally this tooth is gone and I can think of all the tasty foods I'll have next week for Thanksgiving ! Thank you Gentle Care Dentistry! You had me in there for an hour but we're efficient in providing me my consultation and my extraction for all less than $400!

Avoided the dentist for 20 years, finally came in for a check up and had wayyy over due treatments…read moredone with Dr. Luu. I'm very happy with the outcome and have been coming back for routine cleaning and also had my liners done here.

Yelp Elite Review: A Dental Visit Worth Raving About | 10/10 | Highly Recommend…read more Let me start by saying I've avoided the dentist for years since high school, because of some not-so-great experiences growing up. The anxiety was almost debilitating, but I decided to bite the gun, afterall my son had seen the dentist more in his young life as I have in about 10 years. So walking into a dental office again wasn't just a routine errand, it was a major mental hurdle. But Azusa Total Dental Care changed everything I thought I knew about dental visits. From the moment I called to schedule an appointment, the experience was seamless and kind. The front desk was warm, helpful, and patient, absolutely friendly no rushed or cold energy here. Appointment confirmation and registration were super straightforward, and I felt genuinely welcomed before I even stepped into the office. Office was nice, clean, looked very new and welcoming, I loved the little details like the tooth pot plants and the glass window decor. Now, onto the real stars of the show: the dentist and assistant. I honestly don't have enough glowing adjectives for them. Kind. Gentle. Compassionate. Attentive. You name it. They made me feel comfortable and respected, which is something I never expected to feel in a dental chair. Once I was checked in, they took a panoramic image of my teeth and followed up with detailed X-rays in the areas that needed attention. But what impressed me most was the way they explained everything. Not just vague summaries, but actual photos, clear visuals, and a thorough, judgment-free breakdown of what was going on with my oral health. They mapped out a game plan to get my teeth back to baseline and answered every single question I had along the way. Did I mention I had my 1.5-year-old with me the entire appointment? Yup, screaming, fidgeting, a full blown tantrum in the middle of the office, doing all the things toddlers do best. And the staff never flinched, and I was able to get up to check on him with ease. They made us feel completely welcome and at ease, offering to make balloon gloves, asking about my son, and just being real people who care. Even though my next few visits will be more involved (and toddler-free), I'm actually looking forward to going back. I didn't think I'd ever say that about a dentist. My past fear has been completely replaced by trust and appreciation. This is what healthcare should feel like, supportive, transparent, and focused on building you up, not tearing you down. I've already told my family, friends, and everyone who will listen: Azusa Total Dental Care is the only place I trust now. If you're overdue for dental work, feeling anxious, or just want a place that's warm, professional, and patient-centered. Book the appointment. You'll be so glad you did. -Busy mom, first-time-in-years dental patient, and forever grateful client

I just moved to the area & I have been waiting for this office to open & man was I blown away by…read moretoday's visit with Dr. Uppal. The receptionist & Dr. were both friendly & efficient. The office is beautiful, modern & super high tech. There was literally no wait, in fact they waited for me to fill out the new patient paperwork lol. They took a pano for me which took only 5 minutes. The deep cleaning was amazing. My teeth were sparkling! Luckily I didn't need any additional work but I am so happy to have found my go to dentist in Azusa.

I came in for laser therapy with Chanel, and I honestly couldn't have had a better experience. She…read morewas incredibly gentle, thorough, and professional throughout the entire appointment. She took the time to explain everything, made sure I was comfortable, and her calm and caring approach immediately put me at ease. You can tell she genuinely cares about her patients and takes pride in providing exceptional care. The treatment was much more comfortable than I expected, and I left feeling confident that I was in the best hands. If you're looking for someone who is knowledgeable, attentive, and truly passionate about what they do, I highly recommend Chanel. I will definitely be returning and referring my family and friends!

Very helpful !! Wonderful team, will work with you if needed did not feel judged for my dental…read moreproblems in fact they were very helpful and helped me understand better my problems compare to other places I've been to.

Absolutely AMAZING Office!!!…read more From the front desk, Esmeralda, to Brendan, to Dr. Youstina Mekhael, I was treated with respect and kindness!! I just happened to go into this office one day because I live close by and I noticed it was newly opened. This office took the time to diagnose a large cavity that my current dentist, which I was seeing at the time, overlooked!! They saved my life!! I am forever grateful to this office for what they did for me!!

This is my first time at this dental clinic with dentist Youstina, the experience was terrible. I…read morewouldn't recommend this place because they seem to be in it only for the money. The front desk service was also very rude. I'm here because I switched from a PPO to an HMO plan. I originally just wanted a routine cleaning and to have an old filling redone. It had been less than six months since my last cleaning, but the dentist here recommended a deep cleaning and a root canal on my previously filled tooth. She claimed that the filling was sitting right on the nerve, so I had to get a root canal, otherwise I would lose the tooth!!! That filling had been there for 6 years with zero pain or issues. When I asked why she recommended it, she firmly insisted that if I waited until I felt discomfort, it would be too late for a root canal, and I would lose my tooth. Not wanting to lose it, I agreed to the procedure. Since their clinic doesn't have a root canal specialist, they needed to bring one in from another office and scheduled the procedure for 5 days later. The dentist said that on the day of my deep cleaning, she would remove the old filling first to "prepare" the tooth, claiming it would take less than ten minutes. I asked why we couldn't just wait for the specialist to do it in 5 days, and she said it was to get everything ready so the specialist could go straight into the root canal. She then spent less than 10 minutes drilling into my tooth, exposing the nerve, and placing a cotton pellet and temporary filling material inside. At first, I didn't think much of it. After doing some research at home. I realized my tooth didn't even meet the criteria for needing a root canal. The next day, I went back to my original dentist who only accepted PPO, who had previously suggested just re-filling it without a root canal. He took new X-rays and photos, compared them to my old ones, and explained that the filling was actually still a safe distance from the nerve. Since it had been fine for 6 years without any problems, there was basically no issue. However, now my tooth had been drilled open in a spot that wasn't even part of the old filling--it was my natural, healthy tooth structure. Luckly, I have not felt a lot of pain on it, still have very small chance to save my teeth, I paid $250 to get a refill back from my previous denticity without insurance cover. And there's a higher chance I will need a root canal in future. I realized the dentist Youstina had intentionally opened up and damaged my tooth early just to trap me into getting the root canal done at their clinic. I canceled the root canal appointment next day 4 days in advance and asked for a refund of the $500 I had prepaid. They still tried to charge me a $100 cancellation fee and a $70 fee for "removing the filling"--even though what she removed wasn't a filling but my actual tooth. On top of that, they never informed me about any cancellation fees when made the appointment. My advice to everyone: do your research before going to a dentist!!

I love this dentist office! I changed my insurance for this…read moreyear with my job and was given this place. Came in for a checkup and cleaning, was pleasantly surprised by this office. All the workers are very nice and do good work. Dr. Su is friendly and gets right to the point. Not pushy like other offices about work being done on you. Reasonably priced and a comfortable, clean office. Parking a little tight but there's a lot of businesses in that lot. One bonus is they are open on Saturdays!

By far the worst dental office I have ever been to because of the lack of professionalism and…read morecommon sense of Trudy the receptionist. I got to my appointment on time and they had me wait nearly 3 hours on a hard chair. Yes 3 hours! They said they had an emergency however I could see the people they were treating were just old friends because I could hear their entire conversation and laughter. So, of course I get upset and Trudy had the nerve to "refuse service" on me. I was like umm you're not the dentist! So the nicer dentist came out and finally saw me and gave me a cleaning. I explained I have about $1,400 to use in insurance money before the year ends so I expressed I wanted implants. They said they had to submit a claim and blah blah blah ok whatever. I call back in a month and they haven't heard anything. I call again and they still haven't heard nor have they even considered calling me weekly to update me as they had promised. I call MetLife and it turns out they never filed anything! All they did was charge my insurance $600 for a deep cleaning when I got a 5 minute regular cleaning I could have done better myself! They also charged me for the xrays they said would be free since they had me waste my whole afternoon. Not to mention, since I have PPO insurance they don't even need a claim to be approved from MetLife. I call up Trudy and she says I told her that I didn't want anything done after all. Wow what a liar! I'm filing a formal complaint and grievance now. So sad that this person rather get her boss in so much trouble for insurance fraud because she is so immature and petty. Please save your time and money and do not come here. The place smells like sewage as well and to be honest I felt sick after my cleaning which leads me to believe they have bad water.