[My two complaints]
1.) I understand that making a reservation to dine in a restaurant doesn't always mean you're going to walk into a restaurant and instantly be seated, but it was kind of disheartening for me and my lady to be skipped over on the list by a couple who was running close to 20 minutes late for their reservation. Especially when we actually got there 15 minutes early, and checked in with the staff. Then to be told this by the hostesses, and then have to wait an addition 5 minutes for a table just didn't sit well with me.
2.) Also this was my first visit to the restaurant, and we chose this location to celebrate a special occasion. There is literally 1 chair at the front of this restaurant for people waiting. The rest of what would be space was taken up by the live band. So either you squeeze in where you can in front of the host stand, or you have to wait outside of the entrance, where everyone is going to open doors in your face as they enter to check in, and again no chairs. It literally seems like the best thing you could do to minimize the wait time, and your time spent standing is to come at least 10 minutes late to your reservation.
[The Service]
The service in the restaurant is a team effort, though you do have a primary server. Which is what was explained to us by our waitress Megan. She was very thorough getting us familiar with the restaurant, and the way it works. She was seemed to really know her stuff, and was very helpful with suggestions. The one time she wasn't around, and we got the attention of another waiter he was also very knowledgable, and very professional. He didn't rush us, and he also offered suggestions. The service here was 5 star.
[The Food]
I can't say that I was blown away by the Spinach Artichoke Dip, but it was good. It's one of the appetizers that we are accustomed to getting when we see it on the menu, and honestly in a blind taste test I couldn't tell the difference from theirs or any of the many places i've ordered it from.
The Iron skillet Cornbread was good, though I wouldn't get it just as a appetizer. However it went perfectly with my meal when it came out. Though next time i'll have it come out with my dinner, and not with the appetizers.
The Lobster Mac & Cheese was on point. It was prepared very well, not to thick, and not to creamy. The mac & Cheese itself was perfect, the lobster at that point just seemed like a bonus. We really liked this dish.
For an entree I had Crab encrusted cod, with brussel sprouts, and my lady had a pork porterhouse. Both of these dishes were awesome.
[Overall]
This restaurant seems to be very well ran. There is a clear vision in place that seems to have made costumer service the cornerstone. Once we were sat, everything ran very smooth, and we were very pleased with the rest of our evening. My lady has not stopped talking about this place since we visited, and I get to relish in the fact that I was the one who set the whole thing in motion. We will definitely be returning in the future. read more