Excellent and timely service with beautiful results! :) The nail techs are friendly and professional. They always make you feel welcome! Thank you! read more

This is by far the cleanest, best run nail salon I've ever been to. The owner, My, not only gets to know her customers and clientele, she's very personable, professional, flexible and accommodating. Her staff is welcoming and friendly. They all carry themselves with professionalism and class. There have been times in the past few years, that I've been traveling and tried other salons with friends whom have coordinated mani's and pedi's elsewhere. There honestly has never been a time I haven't regretted just waiting to get back to Gloss! No one at other salons, has taken the time to do the job quite the way My and her staff does. They go above and beyond and it's truly noticed and appreciated. read more

The place has a good vibe, the employees are so nice, you're received good and it's very clean. I've had a manicure three times and I loved the results. read more

Technicians are always pleasant. Friendly atmosphere and I always run into someone I know ! My always has her customers best interest at heart! read more

The salon does a great job for nail health; however, the cleanliness can be improved. It does not appear they have staff focused on the tidiness throughout the day and the technicians are expected to maintain the cleanliness in addition to their packed schedule. Going here you will see trash compiled, the seating is dirty if your appointment is mid day or during the evening. It seems they do not clean until the end of the day. Trinity is amazing! read more

Super friendly, clean, upbeat environment. Pedi was lovely and polish was flawless. Also got a Gel mani. Only 4 stars because after one week the color started to lift. I've had Gels last 3 good weeks before so this was disappointing especially because there was nothing I did to start the lifting/peeling process. My manicurist was lovely and so sweet and overall the experience was great. Hoping it was the color or a polish flaw, but I will absolutely return in the future. read more

I have been coming to Gloss for 10 years but unfortunately, I do not think I will be back. Their polishes seem old and outdated. Even with a gel manicure and not doing anything to cause damage, I have chips in my nails after 3-4 days. Hours after my gel manicure, I could already feel it lifting off my nails when I ran my hand through my hair and had scratches on one of my nails. Definitely could have used more drying time but they were rushing. Online, it says it's a 35 minute manicure but I had paid and left after 24 minutes. I also had a lot of polish on my skin and cuticles, which hardened and I could not get off myself without ruining the whole nail. I expected my nail tech to fix the polish on my skin. These manicures are not durable like they used to be. I used to love Gloss for a thorough manicure but now it is rushed and mediocre at best. read more

My boyfriend and I came in on a Saturday morning with appointments booked a week in advance. I was really looking forward to this all week until we got there and waited at the desk to check in for 10 minutes. We were ignored by 2 employees then someone finally acknowledged us and said the lady would be back. 5 minutes later she returns. No apology for waiting just "can I help you?" We checked in and took a seat as requested. This is our first time here so we had no idea where to go, where to hang up our coats, or where I can pick out my gel polish. We sit down and no one calls us until until 10 minutes later. Here I am holding onto my coat headed to the pedicure station/bench. Little did I know these weren't individual seats unlike the main hare station so I couldn't put my jacket on the back of my chair. I asked my nail tech where I can hang up my jacket, she said no. Ok so here I am holding it on my lap. My boyfriends nail technician on the other hand walks him to the coat closet and hangs his up. My nail technician didn't say a single word to me besides no, but I was ok with it because she probably didn't know English. There was no music so we felt like we could barley speak to one another even though we got to sit next to each other. There is not much space in between clients. I felt really close to the girl on my right who had her bags and magazines all over the bench. This was definitely not an hour pedicure. Not enough soak time. Literally soaked for 2 minutes and she requested for me to take my feet out. For $40 gel pedicure- I expected more. Just because she was late doesn't mean I should be penalized for time I paid for. Lastly the polish chipped in 3 days. The polish was on my cuticles. She did an awful job cleaning up the excess off before putting the LED light over my toes. My boyfriend thought his nail tech did an okay job though, but we definitely will not be back. read more

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I went to gloss for my birthday. I took a friend and paid for her mani-pedi and wax. I got a simple mani-pedi (I'm a guy ‍) the place was really clean, the staff was really sweet and the owner is really funny! I've been meaning to make my way back for a while now. Maybe for my next birthday? read more

Gloss - Classic Pedicure - Nail Salons Near Me - Melrose, Massachusetts

Great service, very clean and the nail techs do a great job. However, for me, the only negative is that pedicures consist of sitting on a bench propped up by pillows with your feet resting in a tub of water. I love the place but miss sitting in a massage chair while having my feet massaged by water jets. read more

I've been here many times. Great nail salon. Linh always does an awesome job. Pretty decor. Staff are kind and unpretentious. Welcoming place. read more

Always greeted so pleasantly and all of the staff does an amazing job. Heather was wonderful and that was the first time I had had her. Salon is immaculately Clean and very inviting. cannot go wrong with any staff member. Highly recommend this Salon for a wonderful experience at being pampered! read more

Bravo to Heather for taking this challenge of double french gel design. Showed her an inspo pic and she delivered beautiful results. read more

Gloss - Double French Gel Mani - Nail Salons Near Me - Melrose, Massachusetts

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Great spot for a pedicure & manicure! I made an appointment ahead of time and went in for an herbal pedicure (I chose papaya). It was very relaxing and smelt amazing! The technician was very attentive to me and friendly. I loved how it came out and they had tons of variety when it came to color (although the bottles were pretty sticky and are in need of a cleaning). I was so relaxed and very happy with the service. They do a great job here and the salon is very relaxing and calming - all white furniture and lots of plush pillows. The only negative here is there was hair all over the floor, chairs, pillows, and couches in the salon and it was really lacking in terms of cleanliness when it came to their couches, chairs, etc. as well (lots of stains on the couch and white pads for your feet and the sinks didn't look that clean...)the tools were definitely sanitary and clean, but the couches and chairs were filthy and stained - they're definitely in need of professional cleaners for their couches and chairs. Everything else about this salon is top notch and very luxurious. read more

Was going on a vacation, came in for a dip... chipped two days later!! Came back and the owner did mine, no cost, Which I appreciated. But she insisted that the dip shouldn't have chipped, she seemed very curt with me. Didn't love the attitude. Service was not adequate for what I paid. Too fast and furious to me for the $$$. read more

Karen is absolutely amazing! She always does her best work. The owner is always so accommodating. She fit me in because before my upcoming engagement. I highly recommend Gloss to anyone. read more

Love it here and can't wait to come back! I needed a mani/pedi for my wedding - normally, I would have played it extremely safe and gone to Miniluxe, but it was inconvenient so I tried out Gloss. I was extremely apprehensive going into it because it was for my wedding and I was trying out a place that was new to me. Gloss did a phenomenal job. They were incredibly kind, helped me pick out shades for my mani and pedi, expertly gave recommendations when I was looking for certain colors (Essie Sugar Daddy, Ballet Slippers) and even managed to located my favorite shade (OPI Bubble Bath) in both gel for my mani and regular polish for my pedi. They also painted a few different shades on each fingernail and toenail to try it out - I wouldn't normally be so high-maintenance but since it was my wedding wanted to make sure I wasn't accidentally picking out hot pink polish. (Yes, I definitely tipped more because they went out of their way for me to make sure I was set for my wedding). The mani and pedi were impeccable. Also loved the ambience - I've never found a nail salon in the Boston area that had the same fun vibe as the ones in San Francisco, so it was nice to get a mani/pedi in such a fun and also super clean environment. read more

Been there three times and all three i was extremely satisfied. I only do Gel Mani or Pedi because my nails chip often, and they do the closest to the cuticle that I've seen. I think they might be trained just to work here because all three were super careful and thorough, specially with the cuticle removal. In the pictures attached, i did the French Gel the day of, the Gel pedicure two days beforehand, and the Gel red manicure three days before I took the picture. read more

Gloss - GEL French Manicure. By Jenny - Nail Salons Near Me - Melrose, Massachusetts

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Not because of the nail person, but because of the chairs, pedicure chairs, a disaster waiting to happen I don't know why they got away with having that kind of liability for so long? read more

The staff is very friendly and the salon is clean and calming. My nail tech did a wonderful job with my gel manicure and my pedicure was relaxing! read more

DaDa was amazing. She gives an amazing massage and paid close attention to what my skin needed.

Always a pleasure to come to Gloss, lovely salon, great owner, always remembers me even if it's been a long time since my last visit, staff are always skilled and professional, Love Dazzle dry mabi pedi too! read more

Best manicure in town (or anywhere. Staff is talented and the owner will go out of her way to accommodate any request. And open 7 days a week!! Love my nails!! read more

Gloss - OPI Funny Bunny - Nail Salons Near Me - Melrose, Massachusetts

Had a gift certificate no massage chairs and $$$ it's good it's a woman owned business but Coral Nails closed :)

I had a fantastic experience here! Such a great salon in the heart of Melrose. Everything was very clean and the atmosphere was modern and pleasantly decorated. I had a gel pedicure and a gel manicure done by Lily and I love how both turned out. I'm very indecisive when choosing a color and have often felt rushed at other salons and that was not the case here. I felt relaxed and took my time. I had an amazing experience overall and can't wait to return soon!! read more

Gloss - Gel Mani - Nail Salons Near Me - Melrose, Massachusetts

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Got a pedicure here, and it was perfect! I am super indecisive, but my nail artist was super sweet and chose everything for me. I love the color and design, she did a great job. I will definitely be back, but I'm just visiting from California... so it may be a while! Her name is Na (in case you want to request her) read more

Gloss - Nail Salons Near Me - Melrose, Massachusetts

Customer Service is awful. Went in to get a manicure and 3 days laters it was all bubbly and chipping when they said it would last weeks. When I called to tell them about it all they said they can do was come in so they could fix it. I want a refund. read more

Karen and DaDa are always amazing. Very professional and always take their time and do excellent job, as all of the staff does.

Great service and the staff are great too! I love my mani and pedi person Hanah. It is very clean and modern.

Lovely salon with very nice nail techs. Large, clean and sunny, with lots of space for drying nails. Also love the pedi room - very comfy bench all the way around. COVID health and safety protocols in place. AND very reasonable. Wish I lived closer! read more

I went there for a pedicure. The technician did a terrible job when removing the cuticles which took her only like 3 minutes for both feet then took the devices and left. I asked her to come back and finish the job properly and apparently she didn't like that fact and kept on asking in a rude manner what was wrong with it. I am 8 months pregnant so I had to bend over multiple times to show what was wrong with her dirty job. When I went to pay the owner of the place who also happens to work at the reception did not bother asking what was wrong with the service when I asked not to assign same technician to me next time.She seemed very rude too. Won't recommend this place to anyone especially to pregnant people. read more

I had issues with my last nail salon. I had dip being done and when they removed my last set it was too painful. I waited a few weeks and went to Gloss. I was introduced to Dry Dazzle. The nail polish does not require any light treatments and my nails started to heal. Everyone is kind and the place is so very warm and inviting. Thank you read more

The only thing missing was a glass of champagne! Loved the pedicure section. Great customer service. My feet look amazing!

The salon is always so clean, my technician was excellent, and I love the Dazzle Dry product, My is always so pleasant and professional!!

Have been a long term client of Gloss. They upgrade consistently and the great service, cleanliness and friendliness is without comparison. I work in healthcare and know that the sanitary use of disposable items is a next-level consideration for clients. I also see that their sterilization bags are run through the actual process and sterilized. Love the online booking, although you can always call to book appointments. Owner and Staff are all lovely. read more

I have been going to Gloss since they opened and I can honestly say they are the best AND most consistent nail salon in the entire area. I have tried many nail salons and this is the only place where you will get an A+ shellac EVERY SINGLE TIME. No matter which tech you have it will look amazing. My go to place! read more

Gloss - Nail Salons Near Me - Melrose, Massachusetts

Very sweet staff and my gel polish has stayed on really well! I also received a pedicure and they took great care in helping to gently remove a hangnail that I had. Only con is the seating; you get pedicures on a long bench that isn't very comfortable and my water wasn't very warm. Would go for a mani again, but would probably get a pedicure somewhere else. read more

Very friendly clean & affordable! Easy online booking.Will definitely be my go to nail salon!

I've b been going to Gloss in and off for over ten years. Unfortunately I haven't found the service to be very consistent maybe because that's because I'm not a "regular"customer. Overall salon is clean and staff is friendly but this past visits gel manicure is already chipping away after only 5 days, I would expect that of a regular manicure but not gel that's why I pay extra so that it will last longer. Not sure if I'll be back. read more

Gloss - Chip on corner of middle finger - Nail Salons Near Me - Melrose, Massachusetts

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The service was excellent, the manicure top notch and the value is on point. I highly recommend this business.