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    Go Direct Services

    3.7 (41 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    03/24/2025 - Update: Changing 1 star to 3 stars since at least the Office Manager saw the review and cared enough to reach out and talked through the concern. --------------------------- It's really unfortunate that I'm having to leave this company a 1-star review. I had actually planned on leaving them a 5 star review at the beginning. I saw another yelp review recommending Luis Valadez. I gave him a call to share with him that my rental had severe water backup. I appreciated that he was able to come out on the same day at 5pm. Even though they ended up charging me an extra $60 after hour service that he didn't let me know about up front but I still would have been fine with that since the situation was urgent. I had to leave in the middle of the drain cleaning, and so I told Luis to please take a picture or video for me of what he's able to pull out, since another company that came out the day before already charged me for the cleaning fee but said something was stuck inside the pipe and they couldn't do the cleaning past 10 feet. He said yes. I even handed him the all the $17 cash I had on me as Tip. He never sent me any pictures after he was done. I texted him twice (and yes, it's his cell and he and I already texted each other before), and I also called him a couple of times. No response. What the heck..? I can't even get a response to understand what clogged up the pipe? Even if he couldn't pull out anything, why not just let me know that? My only theory is that he complained that the other company must have sucked at their job when they couldn't pull out anything, and he was embarrassed that he didn't either? but I wouldn't know since he wouldn't text or call me back. I thought I'd give him time in case he was out of town but it's been over 10 days. I also emailed the office to ask for a picture and received no email reply either. Do note that there are 3 Luis who work there, according to the office person who answers the phone. And so the other 2 could be a lot more responsive.

    This is the man for the job!
    Devon T.

    Wow! I was so nervous at first. My kitchen flooded on a holiday. This was the third place I called. The tech, Luis, was assigned to me. He was caught up on another fix but kept me updated the whole time. He worked after hours on a holiday and gave me his word he would get to me. He came through. He was professional, courteous and so considerate. He explained everything in detail. I would HIGHLY recommend Luis Valadez with Go Direct Plumbing for any job.

    Putting lawn back together.

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    10 years ago

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    Davey Heating & Air Conditioning

    Davey Heating & Air Conditioning

    (299 reviews)

    University, Southeast

    So last night at 2am I discovered our long time central air had kicked the bucket....no problem…read moresince every day this week it been near or at 100 degrees. So I called an A/C service who said they would be there in the morning. They never showed but they finally called at 12:40 saying maybe tomorrow. Nope! Bubye...I called a local company...not a chain but a family business...with a receptionist who asked me to describe the problem. After hearing the issue she said it's probably a capacitor that costs about 32 bucks at Ace Hardware but if we come put it on there'd be a $450 charge. So I Googled and You Tubed...how do you fix a capacitor on a Trane A/C? After watching a couple...I went to Ace and bought a new capacitor...yanked the old one off and put the new one on...with a little bit of Jerry-rigging as it was skinnier than the old one and didn't fit the bracket...and voila! Air conditioner is humming along nicely!!! Saved a lot of money! Thanks Dorothy at Davey Heating and Cooling! It's nice to have great customer service even though I never used your service. Who does that any more! Well done!

    After my AC unit went dead I began calling multiple venders. If they called back it was weeks -…read moreuntil I called Davey Heating and Air. Dorothy offered to schedule a tech that afternoon and then started running through the most common causes. With her on the line I found a blown fuse on the units motherboard and was able to replace it (props to Home Depot for having them in stock). Bottom line, she was polite, responsive AND helped me solve the issue over the phone at no cost. I will definitely call Davey Heating and Air for all my HVAC needs in the future.

    Honest Plumbing

    Honest Plumbing

    (53 reviews)

    Joe is The GOAT. Just moved into the new place and needed a new water heater. I received many…read morequotes that started at 5k and they used scare tactics to push for upgrades and unnecessary work. Thankfully I found Joe. He was knowledgeable, funny, a great guy and didn't try to upsell a thing. He replaced my water heater at a great price. While he was here my sewer was backing up when he tried to drain the water heater. He asked that we get it cleared before he finished the job. We called Homeservice plumbers and they came out, said there was a block and they would have to tear up the basement and the starting price was almost 7k. More if they found other problems and they repeatedly tried to use, used car sales tactics and scare tactics to get me to replace Joe as my plumber and destroy the basement to clear a "block". Joe recommended Colorado Sewer Service and they came out and cleared the "block" in 10 minutes for 1/50th of what they were going to charge to tear up the basement and install a new unnecessary pipe just to begin with, which I am sure they would have tried to turn into a 20k plus job. Joe did a fast and excellent job and is just a good human being. I cannot say enough good things about this man and his business. Without a doubt I will use him for every job I need in the future. You are the best Joe, thank you again for all you did and for being Honest!

    Joe was communicative and prompt, fixed the issue with a split valve, clearly explained the root…read morecause of my main problem (which I always appreciate), and advised me on separate item I could resolve for myself. Would recommend!

    Go Direct Services - plumbing - Updated September 2026

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