They don't have their physical locations anymore. They are by appointment and operate from home. So…read moredon't bother trying to navigate around the massive construction zone and the fitness camp runners nextdoor to get to them. Don't know how long ago they closed the physical location, but it must be pretty recent as Google maps still had an active listing. They called me back in less than 20 minutes though and she apologized for all the confusion. Unfortunately they don't work on my type of clocks so I have to go somewhere else. But it sounds like they can work on anything that is battery operated. Hopefully their website presence can get updated soon so no more runners have a near death experience from a bad lost driver on a Saturday. Just disappointed bc this was the only clock shop in San Antonio that showed as even having Saturday hours. But at least they answer the phone on Saturdays. :)

Armando and Mary were amazing! They kept in good communication with me from start to finish and…read morebeyond. They came and helped spin my late father's grandfather clock up and running in no time flat. They took the time to teach me how to maintain it and upkeep. Their help and guidance on this clock meant alot to me and my family as this is an heirloom. They were both extremely friendly and professional. They will forever be my "go to" time piece advisors and maintainers. Thanks again MOT! D

They have really unique high-end watch brands that I had never heard of along with some gorgeous…read morepre-owned Patek's and Rolex's! They're not open to the public just yet, but the owners made an exception in giving me and my boyfriend a sneak peek. My boyfriend is a high-end watch collector and he picked up a rare, special boutique edition Omega that he fell in love with the moment he saw it! The owners, a father and son team are incredibly well versed and are obviously very proud of what they do and it shows! We'll definitely be coming back next time!

Amazing customer service, Pete & Fabian blew me away with their selection and expertise! They did…read morean amazing job at introducing me to brands I had never heard of and brought some new light to brands I thought I knew! I will most definitely be coming back here for all my Time Piece purchases in the future! 10/10 YES!

Just went in for watch battery and they were quick and friendly. Definitely coming back and have…read morebeen telling people about it.

I had some stones I was wanted to make into a custom piece of jewelry and decided to try Rialto…read moreJewelry due to their good reviews. They worked with me to make a truly beautiful piece. The staff is super friendly and helpful and they also sized some bracelets for me and replaced the stone in a ring I had broken. I highly recommend Rialto Jewelry if you are in need of a good jeweler!

Always skilled work on our clocks--one an over 100 year old regulator clock and the other, a…read moregrandfather clock. We have moved considerable distances with these clocks, requiring, of course, some work. Mr. Murphy has serviced our clocks for more than 30 years. Efficient, affordable, friendly...AND he loves Golden Retrievers.

The quality of the work was good, and they ultimately got the job done as promised. However,…read morecommunication could definitely be improved. Updates throughout the process were limited, and it would have been helpful to have more proactive communication regarding the status of the repair. Overall, the workmanship was solid, but better communication would make the customer experience much smoother.

Thank you, Derek, for fixing both my watches in a matter of minutes!!! Everywhere I went, I was…read moretold either I could get the watches back in 2-3 weeks (or longer) or I was told that they didn't do that type of service there (simply changing the batteries). I was a few minutes shy from your store closing, but I'm so glad I found you! The quality and value of your work was exceptional. I appreciate your friendliness and willingness to help me out with my 2 valuable watches! I will definitely be coming back, as I have 3 more watches that need service soon.

Warm greeting and professional help with my watch repair. Done right then. I was very impressed and…read morepleased with the results. Just stop by and say hi and that Paul recommended you!

Went in for a minor repair of an Apple Watch. It turns out that all that was needed was a band…read moreinstallation. The young lady fixed it on the spot. I highly recommend this company for all your watch repair needs.

Great service Nice people. No job to little for them. Super quick I did not have to wait long.read more

Scam alert be careful. I went to an Omega store to change…read morethe battery on my watch. They told me I would have to wait four weeks because they would take it to another store in Houston, and that the cost would be $50. I left it there. A week and a half later, they called me and said the watch could had a leek because something with the pressure water, fyi it wasnt damaged or hit and that the service would be $950. I asked that if I didn't accept, what day I could pick it up (they supposedly had taken it to Houston). They told me that I could picked it up that same day meaning they never took it anywhere, never diagnosed it, and it just sounded like they wanted to overcharge me for a small repair that started at $50. Obviously, everything sounded very suspicious and fishy, so I went immediately to pick up my watch. I told them it didn't seem right and that I would take it to Dallas myself, and right away they changed their story, saying I should just leave it and they would only change the battery. Now I'm wondering if, when I get to Dallas, they'll give me the same diagnosis. Be careful

I came here a few weeks ago with my mother in law to get a watch serviced. The initial employee…read morethat helped us was there today, when we went to pick it up and said it wasn't ready. However, my mother in law had received an email from Mary saying it was ready for pick up. We had to drive a long way to pick up this EXPENSIVE watch to get this horrible service. After they realized they were wrong they called my mother in law to tell her it was, Indeed ready for pick up. When we went back, Mary was there and didn't even apologize for their shitty service and THEIR mistake! Both of those females should be fired! Clearly this place has a lack of organization and customer service! I will never come here again or purchase anything from Omega! They don't deserve any stars! Yelp requires a star selection.

I highly recommend Lee Michaels for battery replacements for your nicer watches. They were quick…read moreand reasonably priced. My watches came back operable for the first time in years and they're extra shiny!

Allison was great in providing me and my wife with a very relaxing and enjoyable shopping…read moreexperience. She patiently showed us several timepieces.

Let's me start out by stating how great and welcoming every single employee/jewelry connoisseur was…read moreto my now, fiancé. Yes he put that ring on it! I couldn't be more overjoyed over the beautiful ring! Shout out to Jennifer, for being an amazing representation of this specific branch location. She made us feel like absolutely family and has converted us to lifelong customers for all jewelry needs!! She went above and beyond with her attentiveness, eye for detail, and knowledge- the bubbly personality was the icing on the cake! This all resulted in an "in-store" Engagement! We also met one of the owners, Ryan, which also, was a very personable and pleasant in meeting! Definitely take your chance and go to this branch for a very easy, personal, and great experience for any jewelry options you may have. I recommend it 100%, ask for Jennifer! Both my fiancé and myself keep raving on to our friends and family about the experience. Unforgettable.

Over three years ago I registered my interest in a few different models of Rolex in advance of my…read more50th birthday. Annabelle took my information down and led me to believe that I was actuay being considered. Needless to say a few months later she stopped taking my calls or returning emails. Last year I called and spoke to a manager. He apologized and said I'd be reassigned to another rep. Almost a year later and I've never received a call from the person who is supposed to be my new rep. This place is just terrible. Frankly, they screwed with a milestone birthday. If you didn't want to do business with me, you should have said so.

I had a compass with a clasp with a pins that sliding off. Mr. Simon kindly repaired it on the spot…read moreat no charge. Charming older gentleman.

After a somewhat exhaustive search for just the right horologist, I came across Mr. Simon for a…read moreRolex repair. I'd installed a sapphire crystal on the watch -- it normally uses an acrylic one -- but it interfered with the watch movement and my ability to secure the movement to the case. I couldn't figure out why so I brought the watch to Mr. Simon. Experience counts. He found the issue, rectified it and when I received the watch back, not only did it "run like a swiss watch", but cosmetically it appeared cleaner. Mr. Simon defines the word professional and hands down, I would trust him with ANY make or model of precision timepiece. His pricing is also more than fair. I would 100% take my Rolex to him again for any repair! Thank you, Mr. Simon.