Long story short, I rented a car for a week and left my work truck with them while I was out of town. Called a couple of times and they said it would be ready. I needed $5400 worth of work which I was prepared for. Get back and no work has been done. Untrustworthy Also no masks read more

I had a later model Jeep Cherokee that kept blowing through heater cores for some unknown reason. I replaced the first two myself and the problem persisted so I took it to Golden Auto Clinic and explained the problem. The manager I spoke to said they would be able to identify the root cause of the problem and fix it permanently. I agreed and scheduled an appointment to have them perform the repair. This cost me roughly $2,500 but I figured it would be worth it not to have to deal with this again. 6 months later, it failed again so I returned to discuss with them. They told me that they would be glad to repair it again for $2,500 and their work was not under warranty. Last repair I will ever let these clowns with wrenches perform for me. My advice find a reputable mechanic that warranties his or her work. read more

I Love Golden Auto Clinic. After my divorce, I needed someone reliable and affordable to maintain my car for me. Being a single woman is scary when it comes to maintenance on your car. I used them for the first year and moved from the area and tried a different shop near my new house in Broomfield. I returned to Golden Auto because they take care of me and my car. They know me by name, I know who is working on it, they know my preferences, they help me change my bulbs, rotate my tires without asking, my fluids are always topped off and I feel "taken care of". If there is anything that looks like it needs attention; they tell me before it turns into a huge expense. read more

I'm having some serious bad karma when it come to Golden mechanics. So I called this shop to get my manual transmission fluid changed. Still trying, mostly in vain I feel, to get my manual transmission fluid changed. Set up a 2:00 pm appointment with this shop. I arrived promptly and 1:50 pm and drop the vehicle off. I speak to Steve about what fluid they will use and he tells me my original $90 quote maybe another $30 dollars depending on what they need to use. I've done my homework and know they can use the Pennzoil Syncromesh which is $9/qt at the parts store down the street. Another guy comes over and confirms this is the correct fluid. So, I leave the shop and I head to downtown Golden for a nice walk, some sunshine and fresh air. I'm gone for an hour and a half and return to the shop. I see my vehicle sitting outside and think 'oh good, they are done with my vehicle'. I go inside to be told they haven't even moved it. They tell me that will get right on it and it will be another hour. I tell them 'no thank you', when does a 2:00 pm appointment mean that we'll wait 45 minutes before we close to do the job? I think I'm just going to do it myself, anyone have a 14mm and 17mm drive socket I can borrow? read more

Golden Auto Clinic in Golden, has been my go to for automotive service for 15 years and I HIGHLY recommend them for any of your automotive needs. You will receive personal service and can count on their integrity and professional service. They are THE GO TO PLACE! read more

Overpriced and dishonest service. They overcharged and inflated the cost on a simple brake line master cylinder bleeding service. The car returned to me unbelievably more noisy and they refused to correct the problem they caused without more charges. read more

Before you read my full review, FYI I didn't get service done here I just had a quote done and I think these guys were trying to take advantage of me. I destroyed my passenger side mirror on a trash can and was desperate to get it fixed. The mirror itself was not damaged but the inner parts were shattered so it just hung limply to the side of my door. I had it duct taped before coming to Golden Auto and asked to see what it would be to either repair it or replace it. The guys here were nice, no complaints on that part. I walked in after another customer and was helped in a timely fashion. They recommended replacing the part entirely (which turned out to be the best option in my opinion as well). They called up to see if a local parts store had it in stock and it was only after I asked how much it would be before they said anything about the outrageous cost. $350 You read that right. $350 to fix a car mirror. Oh and another $50 to get the correct color panel to match my car color. I found the part for $25 (including shipping) and a YouTube video on how to replace my exact mirror. It took me 30 minutes (I'm not an expert by any means) to switch the back plates on the mirror, take off the old one and hook up the new one). Logically it would have taken the experts 15 minutes to do the job. The list price for the part is $70. Even if they had to pay list price (which I doubt but for this case we will assume so) that would have been $330 for labor for a 15 minute job. That's $22 PER MINUTE! Or $1320 per hour if scaled up. If you've got extra cash laying around and want to pay someone more than your hourly fare for an attorney come get a quote here. read more

Golden Auto Clinic - My fixed car mirror that I did by myself! - Auto Repair Near Me - Golden, Colorado

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I've been taking vehicles here for a while. One time they charged me for an oil change and didn't even do the oil change. It still had the old filter. This most recent time they had my vehicle for four months and didn't solve the problem I took it in for. They just threw a bunch of expensive parts at it, charged me a bunch of money, and didn't solve the problem. Ive come to the conclusion that this place will scam you and I will not be returning. Save yourself the headach. read more

THE WORST service I have ever received from an incompetent staff. I took my vehicle in for diagnosis and repair they only got half of the diagnosis done and then want to repair the items that weren't needing repair. They had my vehicle for 3 days for a 1 day repair and still didn't get the problem fixed but charged me full price as the technician ran out the door after the "Test Drive" knowing he didn't do any of the repair. I wouldn't spend another penny at this place and the Owner wouldn't even call me back to see if there was a remedy. WORST Service, Management and POOR OWNERSHIP. read more

i have been coming here for years and Steven is always extremely helpful, friendly and informative. i am a customer for life! thank you so much team. highly recommend golden auto clinic for your automobile service needs. read more

A few weeks ago my daughter took her car to Golden Auto Clinic for an oil change. She was pleased with the work, in fact my husband and I took our truck for an oil change also. We were pleasantly surprised with the small town service. Move forward 3 weeks and my daughter drops her car off again on a Sunday for an overheating problem. She did not hear from them for two days, she calls on Tuesday early afternoon. She was told that she needed a radiator flush, hoses and a new radiator. She asked how much and was quoted $680. So let's be clear... right off the mechanic said it needs to be flushed, it will need new hoses and it needs a new radiator. Right away my daughter asks "how much will this cost?"...mechanic "$680.00" ... daughter "ok please do the work". I was with my daughter when she made the call, she and I discussed at length what she needed to do to pay the $680. She is a very young adult trying to pay her own way. She goes to pick up her car Wednesday afternoon and the bill is $980, she questioned this right away.. and was told that the radiator alone was $680 and that did not include the flush and hoses.. she insisted that was not the quote... and they say "sorry " but that's the costs. They said the best they could do was a $30 credit. This is NOT good enough. So my husband goes to the shop to question the quote.. the mechanic blamed my daughter, claiming she did not "understand" the conversation. I sat next to her during the call... so I guess both of us didn't "understand" the conversation. This shop had the opportunity to make this right, they did nothing... we live in this community and support our small businesses, however this shop has lost her business, our business, and everyone we can tell this story to. read more

Oh, I hate it when my car needs repairs! I hate it so much! Hate, hate, hate! Thank goodness my parents have been seeing Randy the mechanic and his crew for almost 20 years now, so I can trust his word that if he says my car needs it, then it needs it. The garage is open 8-5 on weekdays (but closes at 4 most Fridays) and does take walkins. It's not a discount mechanic, but prices aren't astronomical, either. (Says she whose car is in for $800 worth of repairs right now.... AUGH!) The staff is experienced and honest, and I've never had an issue getting a call back immediately when they find a problem or need to make changes to an estimate after discovering more work needs to be done- none of that, oh, here's your bill, and the extra $200 is for some stuff we went ahead and did, you needed it, trust us stuff. The nicest thing, though, is that there is no secretary in the office- so, while you might have trouble getting a call answered during busy hours, that means when they do answer, you're talking to someone who knows cars and can advise you. Same when you get a call back- Randy, the owner, will generally call to give you estimates in person- no run-around games here! read more

I've been comin here for a year since moving to Golden and get multiple cars as well as my RV serviced. The attention to detail and customer satisfaction is unbeatable! The manager Mike and staff are polite, honest, and speedy with repairs/maintenance. Best price and people in town! read more

These guys really know their stuff, and they'll make sure you get a good deal on your repair work. I used to take my Subaru here whenever it needed any work done. The shop seems to do a lot of work on Subarus and they know them pretty well. My care made it over 200k miles before I got a new one. Had the clutch replaced at this shop when it wore out. High-quality work at a fair price! Estimates for work were always spot on. And when I picked my car up, they'd let me know what problems might be coming up in the future. They'll tell you what work really needs to be done and what you might be able to get away with - and they won't tell you need a bunch of work that you don't. read more

I went here for a quote on my car - the prices were WAY high. They were definitely gouging me. I went somewhere else for the repair, and prices were almost half! During my interactions with the manager related to the quote, he was rude and unprofessional. read more

I have found no reason to get my car maintained anywhere else. The scheduling is simple and the Clinic has never overbooked the times we've scheduled. They have been honest with us, the work is done well and quickly, and they are flexible and sincere, not pushy. If I want to have breakfast while they work, Santiago's, Natural Grocers, a donut shop and more are within a block or two. read more

This shop tried to scam us by telling us our car needed about $500 worth of break system repairs done ASAP with grave safety concerns if we did not fix it right away. When we took the car to another reputable specialty shop they said no work what so ever was needed! The brake system has plenty of usage left on no h the breaks and rotors. This is a common pattern: find an inexperienced or senior citizen walking through the door and try to scam them with unnecessary repairs for all their worth. DO NOT TAKE YOUR CAR HERE FOR REPAIR. read more

Stephen, the employee at the front counter was SUPER friendly and nice. I went in to get a computer scan for my check engine light performed. Although they did it, it wasn't convenient. It took them 2 days just to run my computer codes through there system (even with an appointment made ahead of time). I also tried to use a coupon for a free check engine light scan, they told me that the coupon was virtually useless since "diagnostics" still cost $140. I feel like the coupon was a trick to get me to come to their shop... Could've been worse I suppose.. read more

I went in for an oil change and they stated that my power steering fluid holder was cracked and needed to be replaced to the tune of $1100. I used a coupon and felt that I should get a second option. I went to my dealership and they stated that there wasn't a crack in the power steering fluid container and they left the lid off the power steering container and the lid off the windshield wiper fluid. I think they were trying to pad a bill. read more

Some folks are way too critical and need to be more understanding of services being performed and how auto shops run. Just stopped in to get an oil change with no appointment and the guys were great and got me in and out right away for a very fair price. read more

Terrible people and service. They completed a pre-purchase inspection for a used car. They missed a pre-existing broken radiator. Two other mechanics indicated how blatantly obvious it was and clearly pre-existing from the dried fluid. I called and the manager immediately launched into deflecting and being unaccountable. He then hung up the phone on me. When I called back, he put me on hold for over 6 mins and refused to talk. Just garbage people and service. Acted like a true slimy snake oil salesperson. I couldn't be more disgusted and I regret not listening to all the other reviews that describe this place as garbage. read more

Come here for oil changes because I bought a prepaid card and lived close by. Every time I have been in there is a long list of things they would recommend. Their prices are higher than most so I have never let them work on my car. But I flushed the brakes myself and took it in for a change one guy told me it needed flushed again, maybe twice he said. I took it to another shop by my house the guy said lines were clean (I had just had them flushed so of course they were). Just don't trust these guys all that much but they do a good oil change. read more

Took my f150 for an alignment, brakes and diagnostics. Excellent work on my truck even gave me loaner vehicle while mine was in their shop. Had a slight disagreement about some of parts but Mike the owner took care of it. Stand up guy and great garage. I'd go back. read more

Paid these people 3k to diagnose and repair a problem with my Jeep cooling system. Six months later the problem came back and I took it into them to take a look and fix the issue. After two days they couldn't find the problem and told me to come pick it up. Gave them the opportunity to make things right after I had spent so much money and the problem still had not been fixed. They refused to work with me on it and then couldn't even fix the problem. If you want these guys to change your oil that's about all they are qualified to do. If you need a serious auto repair find another shop. read more

DO NOT GO HERE. If you need to leave your car there for more than a day, they'll leave it on the street, not caring if it gets towed or not. My car got towed and they said it was my fault, even though they were the ones who put it on the street. They will not care about you or your car once they're done with what you need to get done. Shameful. Absolutely unacceptable. read more

My car's transmission went out on I-70, and they actually had their towing business/partners come pick me up and tow me. How convenient that I didn't have any money on me. So, they so nicely said they would cover the charges and add it on my bill. SO NICE! And then they dropped me off at work. Well, I ended up junking my car, and didn't use them for the repairs, but I can definitely tell this place knows their stuff. I have had some other work done here too, and it was WAY EXPENSIVE. I know I could've taken it to Wal-Mart for cheaper, but I do think they did a good job and didn't rip me off or anything, I just want you to know this isn't going to be the cheap place to go if you are looking for a deal. I would definitely bring my car here again, if I had the money. They are a very professional business, and do send out coupons and reminders for service, which is an added bonus. read more

Nearly a month since I left the review and contacted the main office. I've never heard back from ANYONE about my experience. Customer service is definitely not hight on their list. Avoid this company and go somewhere that actually cares about you. read more

Twice they have given my wife horrible time estimates. We asked them to specifically check certain issues they estimated at an hour or two and it took an entire day for them to check half of the issues. In the end they pointed out a hundred "complimentary" things they looked at and said needed work. They seem to take advantage of people who are not as car savvy. I gave them a second chance, but it was one too many. read more

Had one of their techs tell me that the rotors needed to be turned on the front of my car. That idiot didn't know what he was talking about. You can't turn rotors when they get too thin. Then he told me that I needed an oxygen sensor. Turns out I needed three, and the computer even said so. I got stuck with a mechanic that didn't know enough to make a good recommendation. Thanks for your useless knowledge Damien. read more

I will NOT take my car back here again, the prices are high, and the diagnosis they provided for my car was inaccurate. Went here for a failed emissions test, they told me I needed to replace my catalytic converter, one of the most expensive parts in a car (and a part that usually lasts longer than the life of the car under normal circumstances). I thought their diagnosis was fishy, and decided to take my car to my dealer's mechanic, where I was told I needed new spark plugs, since putting in spark plugs was nearly 1/100 of the cost of a catalytic converter, I was relieved, and so was my car which passed emissions easily with its new spark plugs. read more

All I wanted was an alignment and they gave me a quote for $2500+ This place suggested things that I didnt need. I ended up getting my work done somewhere else. Go there and you will see for yourself. I wish I would have read some of the filtered reviews before I came here, it would have saved me an hour and a half. read more

Recently took my wife's Nissan pickup there because they were listed in AAA magazine. We needed a)oil change, b) fan belt was making noise, and c) air conditioner not working well. They called me up a while later and said that it needed a new idler arm for the fanbelt, and a replacement of the a/c control knob. In addition, they recommend $150 fuel injector cleaning, a known bill padder. (the truck had no problems, only 60K miles). Total cost, $1250. I said thanks, I'll pick the truck up and take it to Nissan. The guy sneered and said "Good luck - you know the dealers are always more expensive". When I picked the truck up after their 'comprehensive' oil change, the tire inflation light was still on and the windshield wiper fluid reservoir was empty. I checked the fluids myself to see if they missed anything else. (at least the oil had been changed). Took it to Nissan, they didn't try and sell me fuel injector cleaning. They replaced the fan belt and idler arm, and said that the only thing wrong with the a/c was that it was low on freon. Total charge $526. You do the math. read more

I would highly recommend the Golden Auto Clinic. The service I have gotten here is top notch! They even saved me $200 which never happened at the dealership! The guys are honest, take the time to listen and explain what work was done and is needed. read more

An employee gave me a quote over the phone that was reasonable, about half hour of labor. When I arrived, the manager tried to charge me twice as much, claiming it would take an hour of labor. Fortunately the employee passed by and explained what he told me over the phone. Since I stayed on site, I noted that indeed, the job only took half an hour (probably less, but they came out after half an hour). Also they charged me $26 to change a lightbulb in the main cabin, about $12 for parts and $16 for labor. I know it must have taken a few seconds to install this lightbulb, because as I was about to pick up the car, the manager told the employee, "Oh, and put in the cabin lightbulb" and it took seconds. While the work they did seemed to do the job (therefore I gave 2 stars), I was very disappointed with their price gauging and taking advantage of me. read more

My son's car broke down on I-70 Idaho Springs area, while I was in Florida. AAA towed it to Golden Auto Clinic for him. I spoke to Brian explained the situation, that my son would need his car by Saturday since he had to start back at College in Grand Junction the following Tuesday. Brian was very helpful, promised to have the vehicle ready by Saturday, quoted me a price and come to find out it ended up being cheaper. I would just like to say THANK YOU Brian for your honesty regarding the cheaper price. With me being out of town and my son needing his car unfortunately alot of companies would just take advantage of the situation and still charged the original quoted price. I would highly recommend Golden Auto Clinic to anyone looking for a honest auto shop. Thank you again. Annette Brown read more

I come here all the time and couldn't not be happier with this shop. Stephen is very helpful and I will continue to come back in the future.

Golden Auto Clinic is the reason why mechanics get a bad name. I brought my vehicle in for an oil change and next thing I know they are trying to get me to pay for $2500 of unnecessary repairs. When I say unnecessary, I am not talking about cosmetic. They actually lied that I needed engine work. Do yourself a favor, avoid this place like the plague. read more

I was having engine problems in my 2003 Tacoma and took it in to have the guys check it out. The charged me $110 for the diagnostic. They came back claiming I need to replace the engine asking for around $3000. I took the truck down the street to Corner Mechanic also in Golden. The guys at Corner Mechanic found their was a minor problem with the fuel injection. Corner Mechanic fixed the problem for FREE. I asked for my money back from Golden Auto Clinic to which they initially refused. This is the most dishonest experience I have ever had with a mechanic and would recommend to everyone to stay away from this garage. Go to Corner Mechanic instead and ask for Joe! read more

Love Golden Auto Clinic! I have used them for about 15 years and will never use any other place. They are very honest and they follow through and keep their word. read more

I brought my car in for an oil change. During the pre-inspection, they offered a few other things they thought needed to be fixed including my right blinker blinks faster than the left. I have known about the blinker for about 1-2 years, however it's not an issue and doesn't impact my driving. He said with a quick inspection, he could determine what the problem was. He did not share much else and released us with the car neglecting to share that whatever he had touched and messed with had caused my taillight to completely go out, my right blinkers (front & rear) to go out, and that the right blinker on my dashboard was now permanently on. I called to question what happened, and he stated that it was a light board issue and I would have to bring it in. I stated that I shouldn't have to pay for it because it was clearly working before I brought it in, and now it not able to be driven without being ticketed since the taillight AND blinker were out. He then stated that there was a problem to begin with and that it wasn't their fault. He refused to acknowledge any sort of blame and was rude and dismissive on the phone. He stated that any repairs would start at $57 but would probably be more. I may have had a quick blinking right light, however now I have no blinkers, no taillight, and a dash light that won't go off. I would like my car fixed and returned to at least the state it was in before. The pre-inspection form clearly states that ALL of my lights were working when the car was brought in. They need to repair the taillight as well as my dash light read more