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    Jiffy Lube

    3.4 (52 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Jiffy Lube

    Fuel system cleaning

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    This is Jiffy Lube & Chris McDonald the district manager  calling "normal wear and tear" on a perfectly clean 2015 Grand Cherokee armrest
    Noah Z.

    This is my actual complaint that corporate never followed up on? I'm assuming I was given the wrong information by the district manager (Chris) to even follow up. I recently stopped by for a quick oil change at your store in Golden, Colorado #1001.  When I came back to pick up my newer Grand Cherokee. I noticed 3 little slashes, Pressure cracks or whatever on the center counsel.  I asked what had happened and got instant evasiveness from everyone there.  Not only were they trying to say this is normal wear and tear on a 3 yr old Jeep, they tried to do it with looks of bewilderment and head scratching.  At this point I said just give me your Corporate information because I knew what was going to be in store with this group if I even tried to argue.    The District Manager Chris McDonald was in the shop but that was zero help.  This guy acted uninterested by the fact that there was clearly new damage and after 3 min of personal calls on his cell phone Chris came over snapped a pic on his cell and said he sent it to his "VP"?  Less then a minute later he "got a response" from his "VP" that this is normal wear and tear?  Thanks Chris I guess problem solved. Anyhow,  I could go more into the general lack of ambition and total indifference these guys have but I don't have that kind of time.  When something that POPS your eye the second you open your car door and your 100% sure you would have noticed it every other time you drive,  I have to call B.S. just off principal.   I run crews of contractors and when my guys break something or bump into things on accident  I acknowledge it and make it right with the homeowner.  Chris should have just apologized and found a reasonable solution to within his means.  Accidents happen, it doesn't take a genius level IQ to problem solve on the move with stuff this small.  Outright denials and shadiness however have to be called out at least for your corporates sake so you know you got mental giants out there f'ing stuff up and denying it. Take a look at the pictures please and make things right. Side note they do the classic Groupon scam where a $30 Groupon gets you $30 off a $70 oil change thusd making it just a frivolous extra $30 you're paying for no reason on top of their oil changes. If you guys advertise on Groupon again please don't list it as a oil change voucher. This is costing me more in time and energy to even write these emails to your corporate then the armrest is even worth. like I wanted it scam you guys out of a 2015 Jeep Grand Cherokee armrest. What a joke. By the way Chris you're just wack as an individual and a manager. Wish I could use grown up language on the out to really describe you clown.

    Broken plastic pin to my glove box

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    10 months ago

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    1 year ago

    Awesome analysis and help. Great location too. Got my nails done while waiting. And had excellent pho at Golden Pho.

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    10 months ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    Great service, really friendly guys. Even with a line of 3 cars in both bafront of me the whole thing took an hour including wait time.

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    2 years ago

    Very quick service. Polite and professional. Nice waiting area. Will definitely use them grand highly recommend

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    3 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    7 years ago

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    9 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    8 years ago

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    10 years ago

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    6 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    5 years ago

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    8 years ago

    Excellent service. Very courteous and professional. Fast turn around time. Not trying to scam you!

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    12 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    9 years ago

    The Jiify Lube team was very professional and checked everything. They double checked to make sure that they didn't miss a step. Speedy too.

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    13 years ago

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    11 years ago

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    Page 1 of 2

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    Review Highlights - Jiffy Lube

    Great quick service, no lines, 30 minutes or less took to change prius oil, fill all liquids and changed air filter.

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    Jiffy Lube - oilchange - Updated August 2026

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