They explained the whole process really well. Came out within an hour, gave me a time frame and was…read morefinished on time! Very fast and efficient!

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

Giovanni was absolutely amazing! My kitchen drain stopped working and my sink was completely…read moreclogged. What I thought would be a small, quick fix ended up turning into a much bigger project, but Giovanni was incredibly patient, thorough, and committed to getting the job done right. He took his time, never made me feel rushed, and genuinely cared about finding a solution. On top of being extremely knowledgeable and honest, he's also hilarious, he had me laughing throughout the whole process! I highly recommend Giovanni to anyone who needs plumbing work. It's hard to find someone who is honest, reliable, patient, and genuinely takes pride in their work. If you have any plumbing issues, call Giovanni, you won't regret it!

Had an old Toto unibody low flush toilet that started exhibiting a slow quiet leak the new SJ Water…read morewireless water meter alerted me to @7 gallons an hr. Diagnosed the issue to be the main flush valve. Researched and ordered a NuFlush replacement part as OEM parts are not available anymore. After repeated attempts to get the new valve to seal in the bowl but no joy, selected Gio at Drain and Main after reading reviews here on Yelp. Gio worked with my schedule, the part I already had in hand, and solved the issue within an hour. I was so close to the solution but Gio delivered the last important step and technique. Toilet is back in service! Gio thanks for the out of the box thinking and for staying with the original quote for the service call. Excellent value! Recommend him for all your plumbing challenges.

Quick response and fantastic work quality. Great value and excellent service…read more Waking up on Saturday morning to a broken heater is no fun, but they made it so easy

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Quick response Very…read morethorough and professional diagnosis, reasonable prices. Will hire them again next time

EJ Plumbing / EJ Home Services came to my home this summer to replace a water heater. The…read moretechnician who initially came out to provide the estimate was very professional, friendly, and knowledgeable. From the phone calls I had with the company before the installation, I also got the impression that they were well staffed and a fairly large operation, which initially gave me confidence that everything would be handled professionally. I called around and found that EJ was on the higher end price-wise, but I was impressed enough with that first interaction that I decided to go with them. They were also able to install the new water heater ($3k!) later that same day, which I appreciated. Two technicians came out for the installation. Both were friendly, and the installation itself appeared to be fine. Unfortunately, I was disappointed with the follow-through and the condition in which the work area was left. After showing us the completed installation, the technicians left without staying to make sure everything was operating properly once we turned on the hot water inside the house. As first-time homeowners, we didn't know that air would need to be bled from the plumbing or that we might initially see sediment coming from the faucets. When we turned on the water about 45 minutes later, we weren't expecting either of those things. It would have been very helpful--and reassuring--if the technicians had run the hot water inside, confirmed that everything was working properly, and explained what we might experience following the installation. We also discovered several hours later that small pieces of installation debris had been left around the work area, along with a screw/nut and a long, thin piece of plastic pipe. There were also dirty fingerprint marks left on the door leading to the water heater. I don't expect a work area to be spotless, but after paying for a professional installation, I do expect the installers to clean up the materials and debris from their work and leave the area reasonably clean. Another frustration was the permit. We were not informed that a city permit and inspection would be required. We later learned about this ourselves and had to apply for the permit and arrange for the inspection, which required me to take a half day off work. As first-time homeowners, this process was new to us, and I would have expected a professional plumbing company to explain the permitting requirements when the water heater was replaced. I initially chose EJ because of its excellent ratings, the professionalism of the technician who provided the estimate, and the impression that I was dealing with a large, well-staffed company. Unfortunately, my experience showed me that a larger operation doesn't necessarily translate into better attention to detail or follow-through. We were apparently their last job of the day. I can't know whether that affected the service we received, but the way the job was wrapped up and the condition in which the work area was left made the experience feel rushed. For the price we paid, I expected better follow-through and attention to detail. Based on this experience, I would not recommend EJ, and in the future I would personally choose a smaller plumbing company where I might receive more individualized attention and follow-through.

Martin was super helpful with our water softener and our tankless water heater…read more Straight forward competitive (best) pricing. I've gotten quotes from all over and they were super high. Some of the other places would tell me that I need to do all this extra work in order for the setup i wanted and charge me double what I was quoted with Martin at Evo Water. Martin was super knowledgeable and I didn't feel like I being sold all this extra work that these other companies were telling me I needed. I had my water softener installed about 3 years ago and its been running perfectly fine. Then I recently replaced my old tank water heater with this new tankless and its been great. Go to Evo Water, they'll get you taken care of.

Super responsive, will provide recommendations but will also go with any product you want to go…read morewith at the end of the day. Super knowledgeable and will solution through any one off instances.

This review is very overdue! (Apologies, Adrian.) Dependable…read morecame to the house at the end of March and replaced our aged water heater with a Bradford White. Adrian certainly lives up to the name of his business! Everything went smoothly, and the installation was completed in a morning. He is highly professional, thorough in his work, and cleans up everything once the job is done. Thank you so much, Adrian!

Dependable, quickly responsive, personable. Excellent work. Available... Responded on New Year's…read moreEve.

I live in Cupertino and my landlord chose BWH to replace my electric water heater…read more Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work. Spencer was articulate and took the time to explain the work. It was not easy because I live on the 2nd level but they completed the work ahead of schedule. I would highly recommend Spencer and BWH.

Installed a tankless water heater. Response was quick and installation was smooth and timely…read more Rolando was very prompt and answered all my questions. Pricing is also fair.

Daniel C. did a great job replacing my water heater. He first came out to provide a quote, and…read moreafter I accepted, he was able to start the work immediately. He arrived on time and finished the job ahead of schedule. He explained everything in detail and made sure everything was clear. The price was very reasonable, especially compared with the other offers I received. I'm very happy with the work and would definitely call them again if I need similar work in the future. Highly recommended!

Water Heaters Only gets an A+ for customer service. Our water heater would not re-light after the…read moregas meter was turned back on. I was going to schedule service and when they called to schedule, they went a step further and talked me though over the phone on how to light the pilot, that was not on the instruction sheet. After several attempts, sure enough, the status light blinked green! It's working fine now and they didn't need to come out. When it's finally time to retire this water heater, I will for sure give my business to Water Heaters Only. A truly customer service oriented business. I highly recommend them!!

David is incredibly efficient. When I called about my water heater not producing hot water, he…read moreresponded immediately, showed up right on time, and had it replaced within an hour. He's direct, knowledgeable, and offers fair pricing--focused on solving the problem without any unnecessary upselling or pressure. I'll definitely be using him again in the future.

David and his helper were very efficient, they perform high quality work with great price that's…read morehard to beat! I reached out for help on heater replacement, he responded and came right away, and got the work done in an hour. He also provided great suggestions on maintenance and routine care. I really appreciate the excellent work you do David. Will reach out again in case I need help in the future, thank you again!!