Kudos to the team. Very professional from the young lady answering the phone to Jose the tech guy. Very pleased with the service and will recommend. Willy read more

Best plumbers ever! Came out on a Saturday at no extra charge. Very honest about how to fix problems. Will recommend to anyone.

They provided the service very quickly and Federico fixed my problem with the sink efficiently and left the work area clean like nothing happened. The communication was very easy and clear. Thank you Smart Plumbers. read more

The best, supervisor Joe did a smart assessment of problem and succeeded a start to finish project that says much for the professionalism of him and the company. Outcome was quick and effective. read more

I had a simple replacement needed in my toilet. Frederico made it right in no time! I was so pleased with Frederick personally and as a toiler-fixer. Trudi Harger read more

The response was quick and Jose Salinas diagnosed the problem so quickly. He fixed the problem quickly and did an excellent job. The guy is professional and very polite. The service of Smart Plumbers is always excellent. read more

Luis was great! Besides opening my 75-year-old drain pipe, he had good suggestions for maintaining it in the future. I will definitely use Smart Plumbers & Rooters in the future read more

I do appreciate that they came out right away, even though I wasn't in a rush. I believe their service was mediocre for the high cost of the service that was provided. I now need to hire another plumber, hopefully this time with a different result. read more

I reached out to Smart Plumbers last night and they promptly responded and had Antonio onsite early this morning. He was able to unclog our drain very quickly and also helped by drawing a schematic of our plumbing lines, which will be helpful for future situations. I would highly recommend them for their prompt service, reasonable rates, helpfulness and quality repair job. read more

I had a propane leak on a line to a standby generator. They had it repaired within a few hours of my calling them. They simplified the plumbing and made it stronger. The cost was under $300, which I thought was very reasonable. read more

Jose was on time and actually early to my location and provided me with an estimate that was fair. I was pleased with the workmanship and knowledge of the situation. I would also say that Edith (office) was amazing. Got me an ETA right off and she provided the option for an earlier appt. if it happened to be available. She phoned and texted all pertinent times of arrival and was just very efficient. Thanks, great company to work with. read more

Easy call. Easy fix. I'd been noticing that the shower in our room and the tub in the other bathroom drained very slowly. They suddenly clogged at the same time. I tried using a plunger but it just kept backing up. It called Smart Plumbers & Rooters around 10:30 pm, a guy came less than an hour later, and fixed the problem. All good now. Thanks for the quick response. read more

Good customer service! I'm very satisfied with the job. I had to change gas line adaptor for commercial kitchen fryer. Fredrick did great job! read more

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I've been using Smart Plumbers & Rooters for years and have been very satisfied with their work, pricing, and promptness. I've also recommended them to friends & family and they've been satisfied as well. My latest need was unplugging a clogged kitchen sink which I tried to fix myself but to no avail. The person dispatched to help me fixed the problem in less than an hour. Once again, I'm very happy with the work Smart Plumbers & Rooters does. read more

Luis came out each time all the way from San Jose to Pacifica and was very respectful and knowledgeable. He cleaned up after himself and put on shoe covers every time. He reassured me that he'll get the job done right and he did not disappoint. He has 30 years of experience and no clog or leak looked new or impossible to him. He did a very thorough job and was so honest and genuine. This is the 3rd time I've used Smart Plumbers for kitchen sink leak/repair and bathtub clogs because they've always given me the best quote compared to other Bay Area plumbing companies. They've earned my trust and I plan to use them for all future plumbing needs. read more

They were quick and easy to work with. They arrived on time and quickly diagnosed and fixed the problem with my leaking toilet tank.

Smart replaced our sewer pipes. The labor showed great attention to detail and initiated follow up. Excellent work and service completed with minimal wait & downtime. I will call again as needed and recommend them. read more

I have had several plumbing issues over the past 4 months and have requested the service of Smart Plumbers. Each of the plumbers ( this time it was Joce) that I met were Both professional And Personable.... joce was Great!! The dispatchers ( notably Michael) are not only pleasant and patient but very helpful! Just a note of sincere appreciation for your invaluable help! All the best to each of Bob read more

We worked with Alex 10+ years ago on multiple issues, installing a clean out, and eventually even helping us gather evidence to prove that the previous owner had not changed a new sewer line as they had promised. We called again when we had another issue recently and Giovani was excellent. Smart Plumbers helped us greatly in our time of need, and I would call them again if/when the need arises! read more

My experience with Smart Plumbers and Rooters was incredibly disappointing. We faced an emergency plumbing issue and reached out to them for help. Initially, they scheduled an appointment for the next day within a specific time frame, which was acceptable. They even requested us to upload pictures to assess the situation, which we promptly did. However, things took a turn for the worse when they informed us that they could address the problem on the same day. The technician arrived around 3:30-4pm, and it was evident that he had little enthusiasm for the task at hand. Our issue, a water leak resulting from the installation of a new bathroom vanity without proper sealing, should have been a straightforward fix. Despite this, the technician seemed reluctant to start work and continuously offered excuses for issues unrelated to the problem he was there to solve. Moreover, he had initially parked his vehicle incorrectly, and when we asked him to reposition it, he returned with an attitude that clearly conveyed his disinterest in getting the job done. After some time, he abruptly claimed that he couldn't proceed because we had purchased a faucet from Amazon. We agreed to obtain one from Lowe's, but he displayed a lack of enthusiasm and support throughout. He assured us he would return the next day between 12-2, but as 3 o'clock rolled around, we had to contact them to find out what was happening. To our surprise, he then blamed us, insisting that we were supposed to contact him despite our earlier discussions about our trip to Lowe's for the faucet - an issue unrelated to his initial task. As a result, he didn't show up as promised. After three days of waiting for a resolution to our emergency, we finally contacted the company and decided to cancel altogether. Smart Plumbers and Rooters proved to be unprofessional, unreliable, and a complete disappointment. If you're in need of prompt and efficient service, especially in an emergency situation, I strongly recommend looking elsewhere. We trusted this company and regretted it as we had guests staying over during the holidays, left with a dysfunctional sink. Thanks for nothing, Smart Plumbers and Rooters. Follow up: just had EJ plumbing fix it. Night and day difference. We got a picture of the technician coming over and they were there on time and first thing next morning. Super professional. Fix took 35 mins. Full warranty and he explained everything and.... Used the original faucet we provided. If you're looking for a plumber... EJ Plumbing is it! read more

We had Patrick from Smart Plumbers come out to repair the p-trap on our urinal on February 18th, 2022. We are located in Santa Clara. It was not draining properly and Patrick said the p-trap was calcified and needed replacing. I was not onsite to approve the job but our onsite manager did approve it. She was unaware she was being hosed. Look at the picture attached for the work performed. They replaced the PVC p-trap. $375 service charge. $100 parts charge. (PVC p-trap) $18 credit card fee. $493 Total. I called Smart Plumbers and asked to have the charges explained to me as I thought the price for the work performed must have been in error. I was told they would have "Patrick", the plumber who preformed the work call me back that afternoon. No call. I called two more time and was assured he would call me back. No call. Finally March 1st, a full 10 days later, Patrick calls me back. He very angrily proceeds to tell me the charges are what they are and we approved them. I told him he took advantage of us and although our onsite manager did approve the repair estimate, I would be letting the public know, through Yelp and Diamond Certified, that they are unethical and buyer beware of the price gouging. Very unprofessional. Over priced. read more

Smart Plumbers & Rooters - Plumbing Near Me - Santa Clara, California

I there was a lower rating then 1 Star I would have chosen it. $2,700 to replace my water heater Outrageous!! While I was out of town my Son had to get a water heater replaced. He chose Smart P & R for the job, the tech billed him over $2,700. After numerous calls and many left voice mails Hermos (Disp. mgr) called and after a lot of back and forth they decided the cost was justified. I'm all for making a profit but, this to me was just plain price gauging! I will never use this Co. or refer anybody to use them! read more

Our sewer line, even though it was replace years ago with new ABS, still manages to develop a stoppage probably at least once a year (usually at the worst time possible!!). The cause might be tiny roots, a flat spot, or a step where our new ABS drain connects to the city's ancient drain. Don't know and we don't want to spend $$$ to find out. The good news is, we have two way clean out that is about 4 feet down at the appropriate location to clean our yearly stoppage. The bad new is some/many of our past plumbers have had a terrible time getting the rooter cable to go the right way ... the two-way is too deep. Federico from Smart Plumbers came out, actually listened to my warning/description (most don't), and was able to his rooter cable to go the right way. He had our blockage removed in no time. He was very professional, and really good. Believe me when I say, we have tried/experienced a lot of plumbers. I highly recommend him and Smart Plumbers. read more

At 1 am, the faucet in my bathroom had an issue when the water is nonstop running . I was desperate at the moment after calling 20 plumbers who said their offer 24 hour on their website but they actually closed. Smart plumber team was the only one able to send someone to fix it. They are truly angels to me and to the Bay Area. Everyone should use their service. I would happily pay double or triple for Michael and Danny's amazing service. They TRULY care for customer read more

I think that I need to switch SMART PLUMBERS into "Favorites" on my phone. I have used this company for many years and they are consistently professional, courteous and knowledgeable. This week was no exception. I called Smart Plumbers on Sunday, Mother's Day and they were at the house in a little over an hour! After assessing the problem, they were there the following day completing the job. I accept that plumbing issues are a part of life but take comfort in knowing that I found a reputable plumbing company. read more

They were able to get a plumber to my property within 24 hours to fix my shower handle and toilet. Both work great now. Reasonable labor prices for the Bay Area. read more

They weren't able to do the power flushing service for my laundromat, but appreciate the fast response!

Honest business practices that is rare to see these days. I'm making Smart Plumbers and Rooters my go to plumber. I called multiple plumbers to get an estimate before they do any work. Many plumbers want to charge me $50-100 for just a quote. Many refused to provide an estimate for a standard sewage cleaning over the phone. Smart Plumbers gave me a reasonable estimate on the phone and the final quote was lower in person. I have experience with contractors who used a bait and switches with their quotes. I paid 2x the price to Roto-rooter last time for the same service and they didn't use my cleanout. Smart plumber was able to identify the sewage cleanout and solve my backup issues remotely when I was away at work. read more

Avoid this business at all cost! They up charge services and dodge contact altogether when we dispute. For our job, they quoted $70 for a follow up work after unclogging our toilet. The next day, they came out and charged $700. The whole job to hydro jetting toilet drain line costed $1400, much higher than other businesses. We tried to reach out to dispute but the owner refused to answer altogether. Worst plumber experience! read more

Smart Plumbers provided the best technician to help us unclog our kitchen sink that other plumber could not manage to unclog. Plumber tech Luis arrived on time and helped unclog the kitchen sink with his power snake cleaner. Luis is very professional, kind and honest. He managed to make as little of a mess as possible and clean up after work was completed. Dispatcher Edith called us as soon as a plumber tech is available for an earlier appointment, Edith is very responsible and organized as well. We highly recommend Smart Plumbers. read more

Had to contact Michael at smart plumbers for a clogged pipe! Wow! In no time they were there and cleaned out the pipe and cleaned all of the mess! No one does it better. They presented me with 3 options, which was helpful to my budget. Thanks again and a Happy New Year. Shout out to Joel and his assistant. Explained everything to us which was appreciated. read more

I needed to have a garbage disposal replaced during the holidays. They showed up the same day I called with a new unit.

On Thanksgiving Day I had a blocked kitchen sink. I made an appointment for Friday morning between 9-11a.m. and Federico arrived at 9:45 a.m. He checked out the problem, gave us a quote and proceeded to resolve our issue. Very quick and efficient and good value for money. I will keep their phone number handy in case I have other plumbing issues. Thank you. read more

I noticed that we had an overflowing pipe near my front door late on a Sunday afternoon. I thought I would be out of luck because of the day and time but I gave Smart Plumbers a call anyway. They had Joel come out in under two hours and he fixed my issue in less than 30 minutes. Plumbing is something you don't want to mess with in an emergency situation. It can go from a cheap fix to an expensive and invasive fix in a hurry. That said, I now know who to call when I'm in a pinch. Thanks Smart Plumbers! read more

Great service and follow up at my business. The tech that came out was great and friendly. They completed the job and allowed us to stay open. read more

I have used Smart Plumbers for many issues I have had at my home over the years. They are responsible, timely and their work is professiona. They are the only plumbers that I work consider for repair. read more

I contacted several plumbers in the San Jose, Ca area. After talking to Michael, a manager at Smart Plumbers & Rooters, I found him to be a professional. He had a plumber named Giovanni sent to my address. After Giovanni arrived, he was shown the problem. He went to work and after about an hour my bathroom/bathtub received a new faucet and valve. The price was fair and reasonable, and my bathroom faucet now has no leaks. There are a lot of plumbing companies but, I would recommend this plumbing business to anyone. They are fair and reasonable when it comes to comparing to the others. read more

They came out same day and completed the work professionally and completely. Offered alternatives and explained processes clearly. Good company! read more

I used Smart Plumbers to replace a kitchen faucet along with replacement of shower tub spout. The experience overall was good...I called and spoke to Mike who was easy to talk to, he had Joel the plumber out the next day to evaluate the work to be done. After seeing what had to be done Joel needed to pick up parts including faucet and came back the next day to complete the work. Joel performed this work in a timely manor and was very thorough. The pricing was competitive. One thing I will say is if you're installing new fixtures select and purchase them ahead of time. read more

Smart Plumbers & Rooters - New kitchen faucet. - Plumbing Near Me - Santa Clara, California

Leak under kitchen sink, Was able to get an appointment on the same day. They showed up on time. They did very good work. Everything worked well after they left with a one year warranty on their work. So a good value. read more