Josh and his team are friendly and helpful, knowledgeable and professional. Their customer service is wonderful, whether you're buying jewelry or selling jewelry or gold. They are very fair with their appraisals. It's a great local business to support, or visit. read more

I went in to get my stone tightened on my sterling silver ring. The woman at the counter was extremely nice and welcoming. My ring came out great. Only problem was that there were tiny onyx stones that were scratched during the polishing of the silver but it's not the end of the world. The selection inside the store is really cool. There are some interesting necklaces and I saw a beautiful sapphire stone set in a ring that was amazing to see. I would recommend this place for sure. read more

Goldworks - Jewelry Near Me - Half Moon Bay, California

I inherited my father's collection and I consulted them about it. They are friendly, helpful, straightforward, honest...fancy. They are real jewelers, certified and trained... and local. I like supporting the fine arts: the jeweler, the watchmaker, the shoe maker, the tailor. Don't throw away what's broken, fix it. They can do that for you. read more

I went into this business on Sunday morning. I asked him to look at a chain that the clasp was broken.They were able to take it and fix it right away. They did this for me at no charge while I waited. The chain was important to me and I really appreciated it. read more

My family and I have been a customers of Goldworks for over 30 years, and each time I step into their store, I'm reminded of why my family and I keep coming back. Josh and his team are always so welcoming and consistently exceed expectations. Most recently, my fiancé and I worked with Josh to design my dream engagement ring and our wedding bands. Collaborating with Josh to incorporate my Grandma's ring into my wedding band was a special touch that transformed my wedding band into a incredibly special heirloom. Goldworks is not just a jewelry store; it's a family-run business and a treasure in our community. Their constant involvement in supporting local groups shows a commitment beyond their craft. It's that type of love for our community that will keep us going to back for special pieces in the future. read more

I went into the store with 2 pieces of jewelry I'm interested in having repaired. The man who "helped" me looked at the first one and said, with a snarky attitude, "you'd be better off just replacing this than trying to fix it." Um...I got the bracelet in Santa Fe, so unless he wants to buy me a plane ticket, I'm pretty sure fixing the item is going to be significantly less expensive than replacing it. He said he would ask their jewelry person who re-strings bracelets whether or not she could do it. The other piece he referred to as "cheap." He said it would require soldering and the material wouldn't hold. So maybe just say it can't be fixed rather than refer to the piece as "cheap"? When I asked if there was anything else that could be done with the main piece, which is a disc of metal with fused glass in it, he said no, the materials were too cheaply made. Wow. So my two pieces of jewelry weren't worth fixing, in his opinion, which is fine. But maybe be polite about it? Rather than rude and judgmental? Our conversation was within listening distance of the person I heard referred to as Josh, who did not step in to help or offer suggestions. I believe he is the owner? In any case, I will never return to this shop unless it's to pick up the bracelet that was deemed not worth the price of having it fixed. I love Half Moon Bay. I live here. I prefer to shop small businesses. Interestingly, I took the "cheap" piece to Maaz, a jewelry store in Hillsdale mall, and was helped by a woman who was polite, respectful, and helpful. She did not say there was nothing they could do. In fact, she said if they couldn't repair the piece as a bracelet, they could certainly turn it into a pendant I could wear on a necklace. I don't mind someone being honest about what they can and can't do when it comes to a repair job. I object when it is delivered as judgment and criticism. Goldworks has lost my business forever. Which likely won't hurt their bottom line in any way--they've clearly been around a long time. Not everyone cares about customer service and basic kindness. read more

Hello, I formerly wrote a disappointing review and would like to retract that review. The owner(s) worked closely with me to accomplish all of my goals and that was to restore my mother's jewelry to it's original state (she passed away) so I can pass them on to my daughter. The multiple diamond ring is exceptional as is the coral ring. He also has worked on my various projects ;all at an 'affordable' price for us. I also purchased a beautiful necklace there which is designed by them for my Valentine present. It represents the area we live in and contains an aquamarine stone. And a friend of mine bought me a gift also designed by them of a beautiful starfish with a stone. Nice people with a long history. read more

The Goldworks is a great store. They have a wide and varied selection of jewelry. Josh is always there to help you and choosing a nice piece or repairing a piece you may already have. Pleasant, fair, reasonable. He has a reliable and talented jeweler. read more

I love this business. We sold various gold jewelry pieces here. I felt good that we were given a fair deal.

Excellent and honest customer service! I went in upon a referral from a high-end retail jeweler and couldn't have been happier. After years of wondering what to do with my former wedding ring set, Goldworks saved the day! Definitely will be back! Thank you, Josh. read more

I have used Goldworks twice over the past year and Josh is fantastic to work with for big or small jobs. I live in Half Moon Bay and needed to get my fiancee's engagement ring sized. I figured it was worth a shot to try a local vendor instead of mailing it away or hunting for somewhere else. Not only was the price better than I expected, but they were able to turn it around to meet my requested date. Josh was super friendly and the work was excellent. So, with good feelings and positive past - we went back to Goldworks to have a custom wedding band made. I thought for sure it was going to be super pricey and I wouldnt be able to afford it. I was happily surprised that it was close or better in price to all the already made Jewelry stores over the hill. We went back and forth with designs to get it right, came in to see the wax mold to approve it and then for the final fitting. All along the way Goldworks and Josh were SUPER friendly, happy to work with us and really captured everything we wanted in the ring. The ring looked spectacular and We couldn't be happier. read more

Goldworks - Very Happy to have our wedding band made by Josh at Goldworks. - Jewelry Near Me - Half Moon Bay, California

I came to Goldworks upon recommendation from a family member, and I'm so glad I did! Josh the owner and Kevin his brother are knowledgeable and friendly. I love that it's a local, family business, and they're a staple to HMB. They have their own signature designs with waves and moons, diamond engagement rings, estate jewelry, and all kinds of sparkly goodness. I was also told that they also do great quality work on custom pieces which intrigued me. I came in to see if they could make a custom 18k yellow gold ring for me, and I brought in my reference image. The 3D renderings I later received were impressive, and he was more than willing to make any adjustments I wanted before moving to the next stage. I can't wait to see it once it's complete!! Additionally, I brought my 14K gold herringbone necklace in for repair after the ends came loose and was scratching my neck. Josh knew exactly how to fix it and it looks as good as new now. Highly suggested. :) read more

Thank you so much Josh for creating the wedding ring of my dreams!! Your artwork and craftsmanship is impeccable, I will cherish this truly unique piece of art for a lifetime . Thank you for bringing my vision to life and for being so accommodating and making the process so special read more

Goldworks - Jewelry Near Me - Half Moon Bay, California

I was visiting the area back in June and found this delightful fine jewelry store with many beautiful pieces! I was helped by Kate, who was FANTASTIC, and made the experience fun and exciting! I rarely buy spontaneously so I took the info. back to Florida with me on one piece I fell in love with. I called and asked for some more pics of the beautiful diamond drop necklace, which Kevin sent. They even said they'd work with me if I received the piece and had seconds thoughts. Based on this friendly willingness to make sure I was comfortable, I bought the piece and I absolutely love it! THANK YOU to Kate and Kevin for making this so easy! This is how customers should be treated! Thanks again - you guys are awesome! read more

When it comes to jewelry you can't find a better spot than Goldworks, whether you are creating a custom piece or buying retail jewelry directly from the shop. The owner Josh does amazing work, he helped create my engagement ring, both in vision and execution. The ring turned out amazing and the price was surprisingly under budget when compared with what I would have paid at other jewelers in the Peninsula. Josh is super knowledgeable and doesn't try to upsell you, he's a straight shooter who will help you get exactly what you are looking for, even if it means using outside sources which might not be as profitable for him. When I am on the hunt for a specific piece of jewelry, watch, etc I stop by and chat with Josh and he gives me great insight and uses his resources to get the job done. Every business should have a Josh running the show! A+ business read more

I'm so pleased to write this review. For many years my husband and I have only window shopped here. As often as we are on Main Street to pick up a sandwich at the deli or a desert at the bakery we'd say sometime we should stop into Goldworks. It finally happened one day as I was looking for a new wedding band. I was delighted to see the many options available. Josh the owner greeted us with welcoming words. After I explained my dilemma of choosing a band to update my engagement ring or to stay traditional he educated us on the particulars of the 2 rings I had narrowed it down to. At this point we decided to go have lunch and discuss the rings further. He suggested I take photos of both for reference. Happily I felt confident with my decision and returned to purchase it. At no point did Josh make me feel that I was wasting his time. His patients and logical knowledge was well represented. Since this purchased we have returned to purchase a necklace. Thank you Josh you have made my shopping experiences a pleasurable one. read more

White glove caring service - has estate jewelry finds from name brands and at great prices.

Very nice jewelry store that is family owned and operated, and is always a gem to visit just about every time I travel to Main Street of half moon bay. They've got lots of ocean themed pendants for necklaces, earrings and such. I'm always being provided with great professional service and warm interaction with the staff. They've earned the spot as my "go to" jewelry store. :) read more

I had my watch repaired there and was told it had a one year warranty but it started having problems before the one year was up and the owner would not honor the warranty. I went to Goldworks when the owners father owned it and he was very professional but the new owner name Josh is unprofessional and I will never go there again. read more

Goldworks has been my favorite jeweler for more than 30 yrs. I originally started shopping there when Josh's father owned the store, but when he retired Josh reopened the store and he has done an amazing job. The product they carry is of a excellent taste level, and I always have a big wish list of items I would love to purchase. Josh always stands behind his product and if there is ever an issue, he goes over and beyond to make sure it's resolved to the customers satisfaction. I can't give enough accolades to Josh and his staff. read more

I took my wedding-engagement ring set in for repairs after the Pacifica jewelry store had messed it up so badly I couldn't even wear it anymore. Not only did they fix it, I had them create a matching wedding band for the other side of my set. Great service and quality. read more

My mom has taken her jewelry here for years and has always been happy with their work. When it came time to have my engagement ring made I was a bit nervous because I was using diamonds left to me by my grandmother, so they were special to me and I did not want to leave them with someone I couldn't trust. They helped me pick out a setting, found a third stone and had the ring made. The ring came out beautiful and I am extremely satisfied! The work was done in the timeframe as promised and the price actually came out to a little less than the original estimate. Now my sister is engaged and has the other two matching diamonds from our grandmother. Goldworks made her ring as well and she too is very happy with it. I would definitely recommend GoldWorks to anyone and will continue to take my jewelry there in the future. read more

I am very happy with my experience at HMD Goldworks and with Josh the owner. This is a small town shop that is big on customer service. My family will continue to shop here. I wanted a new setting for my wedding ring, had few specific points that needed to be met, but the rest I was a little unsure of. Josh and I picked out what looked like would work, but when I got it, it wasn't quite right for me. I very nervously went back, spoke with Josh, and he immediately made me feel at ease. He understood, he worked on a custom piece for me, and even let me see the molding before it was cast. I picked up my finished ring and this time it was perfect. As a person that doesn't move much in the world of fine jewelry and feels a bit overwhelmed by the process, it helps so much to interact with a business owner who is down to earth and personable. If I had taken my business to one of those big box stores, I know I would not have had such a positive experience. You will Not be disappointed in your experience at HMB Goldworks. read more

Goldworks - Just what I wanted - Jewelry Near Me - Half Moon Bay, California

Although we only recently moved to the coast, we've been visiting Goldworks for years. The former owner, Jay, helped design and made my wife's wedding band from gems removed from her mother's ring. Jay was always very professional, friendly, and courteous. Unfortunately, our recent experience at Goldworks was a stark contrast to this. In mid-October, we visited the store to purchase one of their signature pieces as a birthday present for my wife. We've been admiring the piece, a pendant, for years and decided now was the time to purchase it. Kevin spent time with us as mocking-up the piece with different gemstones. We selected, and were very specific, about wanting a deep colored sapphire like the one he had shown us added to the pendant. We ordered the piece, then waited 6 weeks for its delivery. Sadly, last week, when the piece arrived, it wasn't what we had ordered. We were very disappointed. The color of the sapphire was much less intense than the mock-up we chose. What was most disconcerting was the rude, unprofessional manner that we were treated by the owner, Josh, and his brother, Kevin. Josh was more concerned about defending the quality of the piece than acknowledging it wasn't what we ordered. We requested that they substitute the stone with one like we were shown, however he was unwilling to work with us. He kept insisting that "he had to wrap his head around the whole thing" and that he was just too busy to even consider our interests or satisfaction until after the holidays. Then Kevin loudly accused us of having poor memories regarding the mock-up he had shown us. All in all, it was a terrible experience, to the extent that I have not encountered in decades. What could have been a satisfied customer with a cherished birthday gift transpired into a miserable experience with a discourteous and unprofessional merchant. Hopefully, someday, Josh and Kevin will develop their father's professionalism, demeanor, and customer-focused approach. Until then, we won't return nor will we be recommending Goldworks any longer. read more

Walking around at the HMB Pumpkin Festival, we were peering in the windows of Goldworks & saw a couple of cases filled w/ Estate pieces. Given my weakness for antiques, we headed right in to check them out Nice selection overall & I liked their modern offerings almost as much as their estate - which for me is saying something! Adorable little swan pendant from the 50-60s caught my eye & it was incredibly sweet - unfortunately it was also about double the price I was willing to pay so we had to say our farewells I didn't get into their specific pricing ( if they were open to negotiation ) especially as no shop has ever been willing to go down 50% & I wasn't willing to consider anything higher - so would have been pointless to even broach the subject.... so can't comment there But if you're looking for unique pieces that sparkle, you'll find much to behold here at Goldworks read more

Bate and switch. I bought a "pendant" which is a piece of jewelry that hangs from a chain around the neck. At the time of purchase (not cheap and only one price tag on the necklace) they took the gold piece off the chain and said I had to buy the chain separately. Who does that? So what I bought was an expensive charm. My daughter was with me and he saw a silver necklace and wanted to buy it because some proceed are to go to the local school music program, however they we out of stock and said they has to special order. I confronted them and asked if "that necklace comes with a chain" and he said yes he would give us one. Cure enough, when my daughter went to pick up her necklace 3 weeks later - No Chain. She bought a charm piece. Grrrrrrrrrrrrrr............ read more

I recently had a gold band resized downwards and am very pleased both with the quality of the work and the price. I will certainly be bringing my trade back to them in the future. While dropping off and picking up the ring I took the opportunity to peruse their shop and I'm very impressed with the range of the jewelery they have on display. I think it's a much more interesting collection of pieces than the previous shop had. All in all a nice addition to, or perhaps return to, Main Street. read more

I have been going to this jewelry store for years. They have always been kind, excellent in all the services I've received from selling gold, getting jewelry fixed to shopping for gifts. Kevin was so kind and helpful today. Will continue supporting this awesome jewelry store. read more

If I could give Josh and the team at Goldworks six stars, I would. We worked with Josh to have my engagement ring made and he absolutely nailed it! I was VERY particular and Josh was extremely patient and took all my questions and desires for the ring in stride. In order to achieve the kind of setting I wanted, the diamonds in the halo had to be a bit bigger than anticipated. Josh upgraded our diamonds without adding to the original quote because he prioritized creating the most beautiful ring he could for us over getting as much money as he could for the piece. I don't know what the ring cost, but my fiance said Goldworks absolutely offered the best value and service of all the jewelers he talked to. Thank you so much, Josh. We'll be back for the wedding band and much more! read more

We love Goldworks! Josh has been our jeweler for many years. He helped my husband select my wedding ring and has lovingly cared for it ever since. From cleanings to the time the band broke away, Josh is a pleasure to visit and talk gems with! read more

Not only is Josh so personable and pleasant to work with, he is a truly skilled gemologist. Together, he and my husband picked out the absolute perfect 1.5 karat stone with remarkable clarity. My husband even mentioned to Josh that I wanted a ring with a unique vintage feel, and Josh showed him a few designs and band sizes and they created an unbelievable ring with tiny little diamonds along the setting. Women literally stop me in the street, at coffee shops, even at the grocery store, and ask to look at my ring. I had very low expectations for my [now] husband when it came to picking out an engagement ring. While I love him dearly, he can be clueless. I am so beyond THANKFUL he went to see Josh at Goldworks. We've decided Josh, and Goldworks, will forever be our family jeweler. read more

Goldworks is a great part of this community. I had a silver bracelet that needed some repair and knew where to go for that local touch. The customer service is genuine and honest. Everything about my experience with these guys exceeded my expectations and I recommend this store for anyone in need of help buying new jewelry or in need of repair for your personal gems. read more

I want to echo what two ppl have said here, and 1 or 2 offline. They may have some neat collections of jewelry, but repair and customer service ... ATROCIOUS. I took a watch here, to have a stem replaced. Took a couple weeks. And... wasn't even an OEM part. It fell out within a couple weeks thereafter, and I brought it back... waited days, and all I got was "we can fix it again for $60", I forget the exact amount. Really??? Really! Really. Have unrecommended this place offline, now here. read more

Super impressed! They took care of me so well. I had my promise ring fixed that my boyfriend got else where but they took care of it like it was a piece of their own. I highly recommend this store! read more

Main Street Goldworks is not closed...it has reopened with Josh Warshauer as owner. Josh has extensive training and experience, not the least of which was from the previous owners! His is a modern approach to retailing jewelry, with a wide selection of items as well as just about any custom jewelry you might want. Josh and Thor are working very hard to build this new version of Main Street Goldworks, and they can do just about anything to do with jewelry, including repairs and appraisals. I recently bought a beautiful diamond for my anniversary gift to my wife, and they did a great job for me, both in terms of quality and value. read more

I was devastated when I looked down at my engagement ring and saw the center diamond was missing. The store where it was purchased eleven years ago was not very helpful and I (stupidly) had not insured the ring. So my husband and I headed to Goldworks to buy a new diamond. Thank you to Goldworks for providing such fabulous service! Josh was extremely helpful and patient as I picked out a new diamond. The rest of the staff was friendly and attentive. I still can't get over how sparkly and beautiful my wedding set looks! I look forward to my next purchase. read more

We recently took some jewelry to be repaired to Goldworks in Half Moon Bay. I use to live there in 2002 and that's when the original owner worked there. He was always professional courteous and helpful. Now his sons took over. Completely different experience. All I can say is Wow! Lack of knowledge about basic gemstones; poor ring sizing quality and the jewelry repair guy ripped into the wedding ring I brought in to be resized. Very rude and insulting. I don't know why I just didn't walk out. Never go into this shop if you value your dignity and value your jewelry to be repaired... read more

Unlike his family who operated the store successfully for 26 years based on the concept that pleasing the customer, honesty and value we're what they consistently delivered . . . Josh believes that' it all about his making money. He even stated he wasn't going to run the store the way his parents did. @&* me once shame on him . . . I asked him to make me a simple solid gold bangle. I offered him $1200 for the job. He said he'd have done it for $900 but would take the $1200. When it was done he told me that his estimate (written) had been wrong, too low. He wanted to charge me $1800 because he didn't calculate the costs correctly. Unless I'm mistaken you're apposed to get customer authorization if you are going to exceed your estimate. He had me over a barrel since it was for a time sensitive gift occasion. When I complained about the cost increase he became rude, abusive and profane. Telling me, among other things, that if I couldn't afford it to shop somewhere else. He's right, this is not the way his family ran the store. They retired respected and appreciated by all. I don't think is lack of interest in customer's rights will see him lasting the 26 years like his family. read more

"Goldworks also boasts one of the most detailed, organized, computer based repair intake systems anywhere. Including digital photos of every repair..." quote from their Web site. I am writing this review on 11/13/16. As of two days ago this claim was NOT valid. Earlier this year (2016) I took a treasured pocket watch to Goldworks for an estimate. Since the watch had been untouched, not wound, but in a secure place for a number of years I didn't expect it to be running. But when I wasn't able to wind it using any reasonable pressure, I guessed something internal had gone wrong. With that in mind I turned the watch over to Goldworks for an estimate, and when the estimate came in higher than I'd expected I was surprised. However, since I was told that because the watch would need to be completely disassembled and cleaned, a great deal of expert work would be involved. So I swallowed hard, accepted the quote and paid in full. The watch was ready for pickup in a very short time and I accepted it. However, upon reflection I began to wonder and asked questions of the store manager. I got no satisfaction. I do not represent that the following dialogue is verbatim, but it was written within hours of our conversation and does convey the conversation to the best of my recollection: What service was performed? (The watch was taken apart. repaired and reassembled.) Can you give me an idea of how much of the cost was parts and how much labor? (No, we don't do that; It was a package deal.) What tests or procedure led to the conclusion that the watch would require such extensive, expensive service.? (None needed. Any watch that old would require it.) I am pretty unhappy; can we reconsider the cost? (No.) I had at that time and still have doubts that the watch actually was overhauled by a qualified watchmaker. Factors contributing to my doubt include: ...the inscription which made the watch precious to me was illegible. However in only a few minutes with jeweler's rouge and a soft cloth I restored the inscription to legibility. ...why when the repair is guaranteed for a year does my receipt not show the serial number of the watch in order to make certain that no unethical customer brings in a different Waltham watch? The serial number is engraved on the movement of the watch and hence can be seen only after the initial dis-assembly.) ...why is the watch's current "rate" not specified? Over time and due to changes in temperature the "rate" at which a mechanical timepiece gains or loses time will change. When the watch was returned to me its "rate" was almost a half-minute per day slow. Did the purported "overhaul" include adjusting this setting? To seek answers to these questions I took the watch to an adjacent community and presented it at the first Jewelry and Watch Repair shop I came to. Here the actual watch repair professional was present and when I told him I couldn't wind the watch (I'd allowed it to run down again) he chuckled and said "Look if you press the stem IN like this or pull it OUT like that...." and within a minute he'd wound the spring, set the time and handed the watch back with a smile. No charge. I then asked him what a complete overhaul and cleaning would cost if the watch should ever need it. He referred to a thick book of some sort and in a minute he quoted me a price about half that of Goldworks. From this second opinion I conclude that I was grossly overcharged, to say the least. Now, six months later I tried again to get satisfaction but received the same stonewalling. read more

I waited to post this since I wanted to give the store an opportunity to fix the customer service problem first. Mistakes are sometimes made. I attempted to discuss the issue of customer service and training and the owner of the store was unwilling to admit any error even with my need to spend $200 at Darren Mcclung in Palo Alto to repair the ring after he ruined my wedding ring by not doing what I had instructed him to do. Despite degrees in the industry Main Street Goldworks is a small town hack store without knowledge of proper care and maintenance of high end jewelry . Go over the hill for quality and knowledge unless you own cheep mass produced garbage. Here is what happened. I took my Alex Sepkus ring to have the diamonds cleaned for a party. As I dropped the ring I reviewed the receipt saying that the ring would be buffed and polished. I spoke with a sales person and said that since my ring had patina I did not want it buffed or polished just the stones cleaned. The condescending sales person said "Josh(the owner) knows what he is doing." I returned to find the ring completely shiny after her did the opposite of what I asked, thus ruining it. Don't take anything here that is valuable or antique as they will not be responsible for damages and do not value their customers pieces. read more