I had a deeply unsettling experience at this location that went beyond poor service. Despite a high…read moreheadcount of staff, the lack of assistance was secondary to the unprofessional conduct I encountered. At checkout, I was subjected to a coordinated intimidation tactic by multiple employees that felt targeted and exclusionary. The atmosphere was hostile, and the disproportionate nature of the staff's behavior has made it clear that my presence is not valued here. I will be escalating this experience and taking my business to Alo or Vuori instead.

So annoyed. Arrived to store at 6:50PM on Monday 8/25. Doors…read moreclosed. Mall still open. Two employees at register. I try to open the door. Employee comes to door, "We closed early for a staff meeting. Registers are already closed." I looked on Yelp. Hours said they were open 'till 7PM that day. Terrible customer service. 1) Staff meeting could've been an email. Let's be real. 2) The mall closes at 8:00. It's reasonable for your employees to come for a staff meeting at 8:00PM instead of 7:00PM. 3) If yelp says you're open 'til 7, then be open 'til 7.

I went to BIG 5 today and was having a hard time WALKING and so I mentioned to the girls 3 of them…read moreI couldn't go in to the product IF they could go and get it for me. Becca said very KINDLY yes I can go in an find it so you can see it. She brought different selections and I was able to BUY the mouthguard that I needed. She is ro be COMMENDED for her kindness just like Sam Walton said TAKE THEM TO THE PRODUCT. SHE brought the product to me.....WOW!

Chris, Bran, and store manager Matt were all incredibly helpful with a purchase I made today,…read moreSeptember 17, 2025. I called ahead and they made sure the item I wanted was available and held it for me. I came during lunch to pick it up. They're always so nice here and so helpful. I would absolutely recommend them for anything that you're in the market for that they sell. They always have great prices on their flyers. I suggest you sign up for their mailer as I honestly love Getting a great deal on items.

Small store but mighty with all they have to offer. Great location great staff full of humor…read moreespecially with two little ones who want to run in circles and touch everything and make everything a game. I was able to get in and out and if you purchase online they let you return to store. Once my zipper was broken in a coat and magically they fixed it! That's a huge win in my books!

When winter approaches and the cold artic winds settle in. Its time to get some coats, hats, and…read moregloves to help you stay comfortable. The North Face is a place that can facilitate that need with top of the line cold weather gear. I came to this store and the employees were friendly and ready to assist. The prices here are a little bit higher than other places but you can depend on clothing made by The North Face to be sturdy, long lasting, stylish and comfortable. I know that my purchases will keep me happy for many years to come.

See Allison in footwear @ REI Greenwood Village if you want top notch intel on running or hiking…read moreshoes from an epic athlete who has run all of the 58 14k peaks in Colorado!

The staff here are very helpful and friendly. Recently brought my bike in here for a tune up and…read morethey walked me through everything they were going to do. The store is always clean and can usually find what I'm looking for!

If you're a runner, this store is a must visit. If you're a walker, also a must visit. The staff is…read moreSO kind, and will not pressure you. They help with free gait analysis to look at your feet and what shoe styles support you best. For me- I'm a Brooks Adrenaline girly for the last decade. They also have all the major shoe brands- including the oh-so-trendy Hokas. Derrin was super kind!

We went on Labor Day weekend and they were busy. I don't usually buy my running shoes this way but…read morewhere else can you try running shoes on a treadmill. More importantly, try DIFFERENT new release running shoes in one place. This place stands out because of their personalized and knowledge service. Though they were busy, they were patient and efficient. I can tell they cared about fitting you with the "perfect" shoes. I walked away certain and confident these shoes were the best for me. Needless to say, the 90 trial period (with the membership) gives me comfort should I change my mind. Great experience!

I visited this store (1 of 2 in the Denver area) back in 2021. You enter from inside Park Meadows…read moreMall. They still have the same arrangement with women's on the left side and men's on the right side. A great variety of fall & winter clothing including cotton and flannel shirts, hiking pants, light and heavy coats with various levels of down filling. Going past the checkout register halfway inside, you reach sundries items and shoes/boots. The clearance section for both women and men is in the back next to the free fitting rooms. I found a nylon shell casual shirt for 50% off. The length was just right so I could wear it unticked. Searching for their branded T-shirts, I found 2 for 20% off. I asked Tim who was roaming the floor if they had 2 other colors in the back room, but no luck. Then I found a nylon down filled long sleeve coat for 30% off. So I saved $84.30 by shopping carefully. They applied discounts to already marked down merchandise which is rare. Their rewards program has changed, so I got a new Loyalty number.

Service here was about what I would expect from a store in the mall. Fairly quick with employees…read morethat were generally friendly. I got the standard "let me know if I can help you with anything" greeting after a few mins of looking around the store. I did manage to find something and checkout was smooth.

Ran in (see what I did there) to grab a t shirt for the Colfax marathon. Stayed to get our best…read morerunning shoe for our body assesssed. An employee was so helpful in assessing my friend and my running style and what shoe would be best for our gait. He was very knowledgeable and took the time to record our walking in a tread mill. Store seemed well stocked and there were a lot of great running shoes on clearance.

I've only been here a few times, and originally I went to help my daughter when she was running…read morecross country for high school. They have a very high level of attention to detail that I have not seen anywhere else. Furthermore, when I went to buy a pair of running shoes for myself after 1 million years they took care of me in a very positive way. The first person I dealt with didn't give me the attention that I was looking for, but when I went back, they more than made up for it by fitting me perfectly in a pair of shoes that lasted me for tons of miles worth of running! I would recommend this place to anybody that is a professional runner on down to a casual mall Walker. I don't know about other stores, but the one in Lone;Tree is superb! They did not try to upsell, but rather found the right shoe for me and what I wanted to accomplish. They could've charged me way more, but never did.

This is the newest Rockies Dugout Store, and I am so happy they chose a location that all the fans…read morein southeast Denver can now get to without having to make a big trip out of it. Makes exchanging my season tickets so much easier than schlepping it over to the Centennial store. The prices are absolutely crazy - $125 for a jersey and $40 for a hat. Yikes. Makes you consider going online and getting some "unlicensed apparel" for a fraction of the price. The staff is a lot like the other locations, they seem to be bored to tears and they don't really give much customer service. They're not unfriendly - it's just a feeling of low energy.

The staff at this location is very friendly and laid back. If you have a request to get a certain…read moreitem, the people bend over backwards to make it happen. And the prices are much cheaper here than the stadium by a third so get it at a store. Like the change in variety of merchandise through the year. Keep working hard, and the cheap big box stuff is junk...get the real stuff from the Dugout Stores.