HIGHLY RECOMMEND!…read more Fridge/Freezer was making a horrible noise for a week. Driving me INSANE! Had multiple people come out and beat around the bush and quote me for stuff without even really touching the fridge. Made one text to this company an hour and 5 minutes later the problem was fixed. The gentleman came out tools ready and got the job done. Taught me a thing or 2 as well. Super friendly and down to earth. Explained how the other guys were trying to even get one over on me quoting me for things I didn't need. Which I figured unfortunately.... Can't recommend this company enough. Saved me money, stress and time. Sticker on the fridge because they earned a customer and supporter today! Thanks again!

I would leave ZERO STARS if I could:…read more Horrible service! Anthony Cubias came to fix my dryer as it sounded like there were shoes banging around & had a burning smell like rubber as i had the dryer on. Anthony Cubias said that the bearings (about 5 little plastic pieces)were bad on the drum. He also mentioned that the 3 screws inside the back wall of dryer were loose and he put them back in. Anthony Convinced me to fix it as it was something small and would last years to come, so I believed him and fixed it. When it was time to use my dryer for the 1st time (the next day) I had the same problem. He asked me to see if the screws were missing on the inside and send pictures, so I did....sure enough 2 screws came out. He said that he needed to order new bearings as the screws kept backing out, but I had to wait about a week for Parts to come in, so I said that was fine. I had to message him to see what was going on as he had not contacted me to let me know when he would be back, he said the parts would be in the next day and would be back out here. The next day came and he sent someone else to come fix the dryer, come to find out the bearing he was going to replace was actually the whole drum. The guy that came, was out in my garage for about an hour before I checked on him, he said he had trouble as the new drum they bought was the wrong size. I asked what was going to happen, he said he just took 1 part off the drum that was broken and put it on mine. I asked about warranty and he said it was still 90 days. The very next day, I went to do the laundry and guess what...the dryer was doing the same exact thing and the screws from inside the dryer backed out again. I called Anthony to let him know what happened, but this time he had attitude that I was calling him back and said that he could not keep coming back out to my house to fix my dryer as gas is too expensive and he recently moved up the hill to Victorville. So I asked for my money back and said he would only give me $80 back as the parts were still in my dryer. I told him he can come pick up the parts as i wanted a full refund, again gave me attitude and said I could either take the $80 or nothing....he ended up agreeing to send me $100, when i initially paid $180. But it also took him 2 days to zelle the money back to me.

This shop is the best! I use them all the time, for my home, my church my mom's pretty much even my…read morewhole family! Carlos Sr, Jr and Susie are the best. Their prices are great. Service is right on. For a small shop they know their business, I don't go anywhere except to Two guys. My dryer went out and they were on it to get it going love this shop

Junior was absolutely amazing! He explained everything, the process, and what he was doing every…read morestep of the way. He worked with my schedule and was understanding of times! I highly recommend and appreciate him!

Rafael, Kimberly were all very helpful. Usually I am very skeptical about local appliance stores. I…read moreusually get appliances from Costco or Homedepot or Lowe's. However after purchasing a few appliances here, I am SOLD. 1. I bought a washer, dryer, and dishwasher Appliance from this store over a year ago. All 3 appliances are running good so far with no issues. (Wanted to get a fridge too, but they didn't have the size I needed). 2. Sales associates are helpful. They were not pushy and are pleasant to heal with. 3. Delivery can be done on the same day sometimes. I am a property manager, if a unit has an issue, I cant wait for days or weeks to get appliances replaced. I need them the same day. 4. They go the extra mile for client. Last year, i bought a dishwasher without even going there. Rafael helped me choose one and texted me a photo. And delivered the unit the same day. Unfortunately Appliance Outlet would not install it because the current dishwasher Angel valve was old. Long story short, we installed the dishwasher on our own, but we left the old unit in the garage and forgot about it. I called appliance outlet a year later, Kimberly answered, I asked if I could pay $50-$75 to get the old unit hauled away. They normally don't do that but made an exception for me and only charge the normal low haul away fee. Thank you Appliance Outlet, if I need another appliance, I'll be sure to call you guys first. And I highly recommend them if you need appliance and good customer service. One delivery on the washer and dryer was bad though in 2025, I was watching, the driver scratched the washer's door real bad on the dolly. I recommend you guys to cover the washer with a thick moving blanket before putting it on the dolly. I hope management had addressed this issue.

Great service they treat you like you are the king I definitely recommend this place to all my…read morefriends

I don't know who Dave is but the person I spoke with was Victor…read more My wife's thirty year old Janome JD1818 that has never been serviced or even oiled since we purchased it brand new started acting up so I called Dave Make it Sew on a Saturday. I asked Victor how much would a tuneup cost. He asked what the problem is and said to bring it in because he would need to inspect it. So I drove nineteen miles each way just for him to look at it for two seconds. He didn't even plug it in to see what was wrong just to tell me a tuneup is $129 plus $50. I asked what the $50 was for he replied labor. I then said a tuneup is labor what if I need parts he replied that would be extra and If I choose not to repair there is no charge. What a racket. Why not just say a tuneup is $179 plus parts on the phone when I called to save me gas and about an hour in the rain. I even considered trading it in for a new one but he didn't even have the one I wanted in stock and said he couldn't do better that $50 trade on a new $529 Jenome HD5000 which he didn't have in stock. That barely covers tax. I'm so glad I left and called other shops including one in Whittier who quoted me $118 tuneup plus parts if needed. Fortunately I found a man in Pomona who comes to the house. He quoted me $65 for a tuneup plus parts if needed then came on a Sunday and repaired it in less than an hour. It works good as new for $65. In response to David If you actually had read my review you would have seen within the first three sentences I wrote that I first called and asked how much is a tuneup and was told I had to bring in the machine to be inspected. I was prepared to leave the machine if I was quoted a reasonable amount. Not " $129 plus $50 " with no explanation what the $50 was for. I believe reasonable people would agree with me. Good luck with your business.

Great customer service and service. Fast, nice, and very affordable. Thank you for all of your…read morehelp. Can't wait to start sewing again soon.

Franklin came very clean with a pleasant personality. I had a noise in my dryer. I couldn't…read morerecreate the noise so he replaced the most common parts to cause noise for a fair price. Unfortunately the noise was still there the next day. Franklin came the following day and took apart the dryer again and found the problem. A cracked blower wheel. The crack must be hard to notice. He gives a 90 day labor warranty on dryers so i was not charged. He didn't even charge me for the blower wheel. This guy isn't going to try to rip you off or tell you parts that are fine need to be replaced. He will be my appliance guy from here on out. He will figure out the problem one way or the other.

I had a great experience with Nice Guy Appliance Repair. Frank, the technician, was on time,…read moreprofessional, knowledgeable, and worked quickly. He was honest about the condition of my Samsung washer and gave realistic expectations about its longevity. I appreciated that he was patient and took the time to answer my follow-up questions thoroughly. My only feedback is regarding the initial communication and scheduling process. I initially left a voicemail and didn't receive a callback until I followed up, but they apologized and were responsive and communicative from that point on. I'm also someone who likes to compare pricing before making a decision, especially in today's economy. I appreciated the effort to answer my questions and provide the information I requested, even though at times I felt my many questions may have been outside of their usual interactions. Overall, I would absolutely recommend Nice Guy Appliance Repair for their quality work, honesty, and knowledgeable technician. I appreciate the service I received and wouldn't hesitate to use them again in the future!!

OMG!!! All I can say is EXCELLENT CUSTOMER SERVICE!!!!! With so many choices out there it is very…read morehard to figure out who to call. I had just recently had my dryer "repaired" by another company a few months ago but my dryer started making a horrible sound again... I called Browne's and I was very happy from the moment we talked on the phone! He asked a few questions and was at my house promptly. I mean he was able to come out on a Sunday (WORLD CUP DAY) to repair my dryer! He was very pleasant and professional. He was showing me the parts that were worn and was explaining things to my husband and myself! I am sooo happy I found him and will be putting his contact info into our family binder. Do not hesitate to call this place... you will be very pleased!!!!! and his quote was phenomenal!!!

Very unhappy with this company. Found him on offer up. Told him what my dryer was doing. He came…read moreout. Ran the dryer for 1 minute said it's getting hot, checked the dryer vent and said good air flow which I already knew since I told him that wasn't the problem. Not much diagnosing if you ask me. I advised that it got hot then the heat stops and doesn't dry. Told me to run it on time dry to bypass the sensors. He said if this doesn't work then your computer is going to out and it's time for a new one. I texted him just to double check nothing could be done and said nope. The problem is your computer. Well I had a gut felling. Called some one else and they DIAGNOSED the dryer and the dryers gas coils were bad. Now my dryer is working like new. Wish I could get my money back but leason learned. Be careful *** please show me that I called you...... not one call from me. Never did you offer to come again. Stop being a liar. I have video proof that you weren't at my house 30 mins diagnosing nothing. Glad to spread the word and make sure ppl don't call you.

Called ahead to see if they'd be willing to try to put a new cord on my grandfather's late 40s…read moreearly 50s half inch craftsman power drill and they said sure bring it by. They were almost excited about how cool it was as I am. I dropped it off. They cleaned it inside and out and replaced the cord. Did it faster than they should have . Will send my friends!

Traded in my Hoovers for a Bissel. Best move ever made. Although you'd never notice it Bissel has…read moregreat suction power than Hoovers. I'm old school growing up with Hoover since growing up in Canada. I didn't get the memo that Hoovers phased out years ago. This place is a warranty store for all if not most vacuum models. Call ahead and check. They're pro- Bissel models. They sold me on it. So if ever this thought crosses your mind, "where do you buy a vacuum? Department stores have them. But this small boutique shop I recommend you go to first.

Great service! Called to have dryer repaired, came next day on time. Completed repair quickly. I'm…read morevery happy I called this company I will definitely use them again.

I don't ever leave reviews but something has changed with this company. It's not a verified license…read moreand sure he comes quickly and fixes it, but then the issue comes up again. We used Matt in March 2025 and he came quickly to fix our washer. He replaced the belt and showed us how to. Belts should last 5-7 years. It's broken and shredded again. We tried to get him to come out again and he scheduled for yesterday between 11-1. We gave him the model number so he had the parts days in advance. We asked the day of if it's possible to come closer to 12. He said no and that he could come the next day. During the next day we called to confirm the time and he said he didn't know if he could come and that he doesn't know which parts so maybe next week. After seeing he doesn't have a verified license, I'm glad he's not coming back.