Absolutely the best meal I have had in a long time. We booked thru Open Table and requested a table on the water. I feel we had the best table in the house. Our server, Jesus, was there for our every need throughout the entire meal. Had the Shabu-Shabu for two and it was absolutely delicious. Recommend the sirloin wrapped asparagus as an appetizer. This is our 5th visit and has always been superb in every way! read more

Not very good ...sums it up. The service and food were disappointing. The "recommended fish" was the Chilean Sea Bass, that was dry and freezer burned. The sushi is no better than super market sushi, and the service was slow. If you've never eaten Thai food, you might not notice that the Gong's Thai fried rice is just fried rice with pineapple juice added. I would not recommend Gong to anyone I know. I was there in November and it was much better! Whatever changed, get it (him or her) back! read more

Great from start to finish. Everyone friendly and service excellent and entertaining. Honestly, probably the best hibachi experience I have had (and I am an admitted food snob) The food perfectly made and the right amount. The telltale sign that you are in a good place is how the steak and shrimp were made. Seasoned perfectly and tender. Highly recommend for a wonderful time. My 3 year old loved it. read more

So special, second time here. It's just a little paradise with the lake show etc but overall, something I really like about all the restaurants in this place is that they remove the extra place settings so you don't feel like there should be someone sitting with you. We don't do that in Canada that I've noticed. It's a nice touch. read more

Beautiful venue near the lake/pond with the light show. Not the most organized but may have been as we were sat outside just before a torrential downpour and they had to move us to a covered area last minute. The food was ok, better than I expected for Asian in Mexico, but the other restaurants at the resort we found better. Lamb osso bucco had a great flavor and fell off the bone, but the sauce was a bit too liquid and there were uncooked eggplant floating at the top. Pad Thai taster like it came from a box. Tempura veggies were great. Fresh fish of the day was fantastic. Overall, I would skip it, but if you really want Asian, then it will do. read more

We sat out in the porch area near the water. This was quite relaxing. We were not in a hurry so the slow dining experience was fine for us. The service was good. We enjoyed a sushi roll appetizer which was delicious and fresh. Our main course was quite tasty. Be sure not to skip the desserts. Chef Motzu will not disappoint. read more

We loved our meal. In our party of five, we ordered mixed sashimi, Kobe beef yakiniku, black cod, catch of the day and sukiyaki. All of it exceeded our expectations. For dessert, we tried the tempura ice cream, yuzu mousse, coconut tapioca and banana Gong, all of which were exceptional in presentation and unlike any offerings we've encountered before. We really enjoyed the first four desserts, but not the banana Gong, which was OK; we didn't like the tempura plantain, which tasted nutty and had a firm texture. read more

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This place is shitty. I don't care. Service here sucks balls. If it was ok it'll say it's okay but not in my books y'all. I'm on vacation treat me right you'll get good reviews. Anyone that comes here to Puerto Vallarta please don't waste your time here. Enjoy your stay. read more

This was a true dining experience. The duck dim sum is delicious, full of flavor and savory sauces. We had some special dietary needs that the chef was amazingly supportive. The fish dishes were incredibly tastey. This is a must one evening for dinner. read more

Wanted a simple Chinese meal, not very hungry, had the Brocileni with oyster sauce, fried rice, in tenpenyaki chicken -well worth it in plenty of food for 2 people $30 US read more

This was a good dining experience with a great view on the patio to watch the water show on the lake. The food was good, but pricey. The drink cart specially drinks are made table side and are unique, but again, pricey. $75-$100 US$ if you are a drinker, non-drinkers can spend around $50 or so. Hibachi is $85 per person for 5 courses, way overpriced, and you cannot see the lake/water show. read more

Had a wonderful experience here as part of a cooking class that is offered one day a week. The chef was marvelous and extremely helpful, giving hands-on tips preparing sushi and proper technique. The drink mixologist was similarly helpful and informative,too. The staff was attentive and all in all--a "must do opportunity" if you get the chance. A definite highlight of our stay so far! Thank you from the bottom of our stomachs, class has never been more delicious! Go Gong! read more

Skip this place. Especially skip the coconut soup. It has no flavor, a scant amount of meat, and portion is smaller than what most Thai restaurants in the US would serve. The table service was very weak, with repeated requests for drinks and a LONG wait for dinner. You will probably be disappointed. The only saving grace is the light show which repeats about every 15-20 minutes but is quite good. read more

Ate in a few restaurants in the beautiful resort but i think this place was the best. Great asian fusion and impeccable service like in all VIDANTA restaurants. The Chilean sea bass and black cod were exceptional read more

Jesus our waiter last night was the best! Order the Gong Rib eye and the banana flower and shrimp salad. It was delicious

The sushi isn't that great. Then again, I shouldn't have gone in expecting greatness.

We made reservations with concierge service. Concierge called right in front of us and we stated that we wanted tappen for 7pm. She told us they had 7:30 so we took that time. When our party arrived to Gong they wanted to seat us at regular dining when we made the reservations for tappen. We were told that we would have to wait till 8:30 if we wanted tappen. With 3 small children that would not work, we already waited this long. They would not make this right and kept asking who made the reservations. At this point it doesn't matter who messed up, what matters is that they fix the mistake and make it right. I don't know how the food is, but the service and reservation system needs to help. They don't have many kid friendly restaurants here so I knew this was something my kids would eat. Good luck to anyone making reservations with concierge even when it says to do so. Confirm and get names. read more

Best location on premises for a lovely dinner, but have only had luck w the sukiyaki for the meal.

AMAZING. My man and I tried this place due to my love for asian cuisine and our curiosity to see what the laser show all about. We made dinner reservations through the concierge. Quick and easy. We arrived 10minutes before or reservation time and were sat almost immediately. And without even requesting patio seating (which prolly would of been smart but we forgot) they already had a table right on the water. Front and center to the laser/water show that would happen. The cushion seating for the chairs were more comfortable than any couch or seat Ive ever experienced. The decor and ambiance was so romantic and relaxing. I don't recall what the dishes we ordered were called however BOTH amazing and flavorful. I just know I ordered shrimp and it was the best shrimp I've ever had. The sauces to both our plates were outstanding as well. The service was outstanding and we felt special. One of the best nights of our vacation! I highly recommend. I apologize for poor quality of photos. They were originally videos. read more

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Excellent ambience, service and food. Dario was incredibly helpful, steering us in our selections... all recovery recommendations were 5 stars, will be back!! read more

I didn't expect to have such great Asian food in Mexico but gong blew away my expectations. Our waiter Edvin helped us pick a fantastic local wine and recommended the best appetizers. He was very accommodating to my young children despite the restaurant being fancy. The sushi was excellent, some of the best I've had, and we eat sushi a lot. And edvin's service was great. read more

Wonderful service and delicious Asian food in the middle of this beautiful resort in Nuevo Vallarta! We never expected the food to be so fabulous! The lobster roll tasted so fresh and full of flavor! We had 2 waiters assigned to our table (the 3 of us). We were given a free "bite" as an opener and one for a finisher, lovely! If you are looking for a change of peac from Mexican food, go to Gong! read more

So we madr a reservation with our conceirge for tempenyaki at gong our choices were 5:30 or 8:00 if we wanted the temp grill which we did so we chose 8. When we got to the restaurant they tried seating us at a regular table saying we didn't specify tempenyaki during reservation. When I specifically asked for tempenyaki reservation at gong for 4. They we're extremely rude acting like some how we had made a mistake while reserving a time. I had been extremely specific during the discussion. Tempenyaki was mentioned multiple times. So we were told no tables were available except regular menu tables so we chose to just do that considering we waited for dinner till 8 wanting tempenyak. Once seated the staff was extremely rude. I was hoping our experience would improve considering the circumstances and wanted to enoy our meal.it took a rediculious time for us to get our drinks over 20 mins. The whole situation was unfortunate . So far for the money the whole resort has been a total disappointment. read more

Service was super slow! Made reservations and still took 15 min to be seated. Then when we did get seated, we didn't have menus. Took another 5 min to get menus and another 20 min just to get our drink order! Our waiter disappeared while other tables were being seated and being served. By the time we placed our order, 50 min passed! I don't recommend! read more

Horribly slow service and mediocre food. Would avoid. Plenty of other restaurants to choose from within the Vidanta complex.

First time at the Grand Luxxe/Grand Mayan. After a few days of mexican food, my mother and I were craving for some asian food. Something we were familiar with. This restaurant was NOT the place. Obviously, we have an asian palate, but they could do a lot better for being inside the Grand Luxxe/Grand Mayan Resort. Will not come back to this restaurant again. read more

In an ironic twist, Gong was exactly that: a real "gong" of a dinner experience. Many better places in Vidante! PROS: seating was fast and on time with our reservation. The food was tasty, what there was of it. We ordered a 14 oz. chicken breast with lemon, a fried rice bowl containing assorted seafood, and a tuna and rice sushi roll. CONS: The service was EXTREMELY slow. Granted, it was quite busy, but we waited close to half an hour for our entrees. There were NO APPETIZERS INCLUDED, which every other restaurant we've sampled during our week here offered, including Blue Fish and Tramanto. They were out of the pork we ordered, which the manager explained and apologised for, but made no other amends.The portions were quite small for the price, and the waiter seemed to ignore us, favoring the tables around us who ordered more expensive meals. We thought maybe we just imagined it, but when he came to check in on us as we were finishing up our entrees, he asked us if we were "ready for the main course." Both of us felt uncomfortable at that, as if it was implied that what we'd ordered was merely an appetizer, since we'd opted for some of the less expensive dishes. The real icing on the cake, however, was at the end when I saw the other tables receive small plates of chocolates with their cheques, such as Tramonto had done for us the night before. When our server finally arrived at our table, he did so without chocolate, after giving the two tables next to us their chocolate and cheques. Had it not been for the rest of the evening I might have been able to overlook this, but as it stands we both left feeling slighted, poorly served, and vastly overcharged for what we received. Tramonto, Blue Fish, and Balche are SO MUCH BETTER. read more